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All 5 Tsavo National Park West hotels

Kilaguni Serena Safari Lodge

3.0 of 5 Hotel   |   Tsavo National Park West, Kenya
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Kilaguni Serena Safari Lodge
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A recent review
5 of 5 stars reviewed 1 week ago
honeydew_sd Perth, Australia
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538 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This place is magic! Looking out over the waterhole is endlessly interesting. The staff are wonderful. The rooms are comfortable, with great private balconies for viewing the waterholes. They have some great optional tours: we loved the Nature Walk with Anthony and Dickson and Edie tested us out doing the hill climb. Most magnificent views at the top. My husband... More

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Jodenyo, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest You recently stayed with us here at Kilaguni Serena Safari Lodge and had an enormous experience. Thank you so much for taking your precious time to share with us your experience. In addition to the general service level, Anthony and Dickson exemplified the Serena care. Thank you so much for recognizing their contribution. We hope to host you... More

Maidstone Kent
Contributor
13 reviews 13 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our final lodge on our 4 day safari and we saved the best till last. I had lunch here 30 years ago and remembered looking out over waterhole so I was looking forward to returning. It was as good as I remembered. Having lunch and dinner here overlooking that waterhole was just wonderful. You just couldn't take your... More

Was this review helpful? Yes 1
Jodenyo, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest Thank you so much for taking time and sharing with us the fantastic experience you recently had at our Kilaguni Serena Safari Lodge. We truly take pride in your satisfaction. We realized that you were coming back after several years, and the lodge did not disappoint, with terrific views, clean rooms, entertainment at the waterhole and great dining... More

Nairobi, Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Kilaguni it's a very quite to be especially on holiday.They hav a tourist attraction where u can see many animals come to drink water especially at night.there is a big hall for meeting and where u can watch football.I was there on sep,21st 2014 my room was no 50.the place is very nice with many waiters at the hotel the... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Warm reception, Swift room arrangements, lovely food, beautiful view..... you name it! They looked after every detail of ours! My car developed a mechanical problem enroute but serena hospitality made it not matter! The manager, James, arranged a complimentary game drive with a sundowner to our delight!! He also made it possible to tow my car all the way to... More

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Jodenyo, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear our Esteemed Guest Thank you so much for sharing with us, your recent experience at our lodge. It is inspiring to note that we exceeded your expectation and that Kilaguni Serena Safari Lodge remains your favorite safari haven on Tsavo. We look forward to hosting you in the near future Kind regards James Odenyo Lodge Manager Kilaguni Serena Safari... More

Nairobi, Kenya
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

We has a terrific time at the Serena Kilanguni last weekend. We had a great time out for 4 days. My husband and I took our kids over for a mini break and were joined by two of my sis in laws kids. Thus we had two rooms (Rm 20 & 21). Our view from the balcony was amazing-it was... More

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Jodenyo, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest Thank you so much for taking time and for sharing with us your feedback on the recent stay at our Kilaguni Serena Safari Lodge. It is exciting to note that you thoroughly enjoyed your stay at our lodge and that we exceeded your expectation. The amazing scenery, food, lodge services and comfort that you had at our lodge... More

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2014

If I can give you one piece of advice about a Kenyan safari it is this: Stay at this hotel. The hotel is beautiful; the rooms are gorgeous; the staff is amazing. I wish I'd stayed in Serena hotels the entire trip but I wasn't aware that they are leaps and bounds nicer than any of the other hotels we... More

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Jodenyo, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear our esteemed guest Your recently stayed with us and you had a good time. Thank you so much for letting us know. The feedback about the good level of service that you received from the team during your stay at our lodge and the recognition of the Serena Group is truly inspiring. We hope to host you again in... More

Nairobi, Kenya
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 23, 2014

We came to the lodge for our organisations annual planning meeting, and it was the perfect choice because it is very serene and the service and the food is great.I really enjoyed the view from the restaurant and we got to see a leopard just after dinner. The WiFi in the rooms could do with improving though

Was this review helpful? Yes 2
Jodenyo, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest I would like to thank you for taking time to share with us your recent experience at our Kilaguni Serena Safari Lodge. It is good to note that your planning meeting was successful, and that our food and service, not forgetting the scenery, all exceeded your expectation. The constructive feedback about wifi at the lodge, has been taken... More

Vienna
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

My husband, my mother in law and her sister in law and I stayed for one night and I can say we will definately be back. The Lodge, the service and facilities were perfect to say the least. The rooms and bathrooms were up to date with hot water running and the bedrooms were well done and clean. The waiters... More

Was this review helpful? Yes 1
Jodenyo, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Esteemed Guest, Thank you so much for choosing Kilaguni Serena Safari Lodge as your preferred destination while on Safari in Tsavo. The switched on team at the lodge takes pride in your satisfaction and your shout about the level of service goes along way in enhancing the team`s scaling of the ladder of customer service plus. We look forward... More

Frankfurt, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 12, 2014

we stayed for only one night during our honeymoon safari but could have stayed so much longer and ust enjoy that amazing view from the restaurant. this lodge is really really beautiful, rooms are spacious and very clean, the food is great and as said, the view is the absolute highlight. best lodge on our 7 day safari! they even... More

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Mombasa
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 7, 2014

The Kilanguni Serena Lodge can not miss at your Program, this lodge is the first permament Build Lodge in a Kenyan National Park, built on a orginal Place used by Hunters before, great Landscapes and you can never go wrong with Serena Kitchen and the rooms are great , comfortable and Cleen.

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Additional Information about Kilaguni Serena Safari Lodge

Address: Tsavo National Park West, Kenya
Location: Kenya > Coast Province > Tsavo National Park West
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Kilaguni Serena Safari Lodge 3*
Number of rooms: 56
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Also Known As:
Kilaguni Serena Safari Hotel Tsavo National Park West
Hotel Kilaguni Serena Safari
Kilaguni Serena Safari Lodge Kenya/Tsavo National Park West

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