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All 5 Tsavo National Park West hotels

Kilaguni Serena Safari Lodge

3.0 of 5 Hotel   |   Tsavo National Park West, Kenya
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Kilaguni Serena Safari Lodge
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A recent review
5 of 5 stars reviewed 1 week ago
ONYANGO2014 Nairobi Region, Kenya
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544 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Nairobi Region, Kenya
1 review
5 of 5 stars Reviewed 1 week ago

James the manager, the staff, the views, the food and overall lodge consistently live up to the Serena way. We live in Kenya and this is the favorite Lodge. Friendly, tasty, one of the best water hole views you will ever find, comfortable and affordable. Just give it a try this holiday and you will remain a kilaguni family.

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Oakham, United Kingdom
Top Contributor
50 reviews 50 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

James the manager, the staff, the views, the food and overall lodge cocnsistently live up to the Serena way. We live in Kenya and this is our family favorite Lodge. Friendly, tasty, one of the best water hole views you will ever find, comfortable and affordable. See you again in December or over the new year!

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Nairobi
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't rate this Lodge highly enough, and we can't stop coming back. The staff are warm and welcoming, the food is excellent, the accommodation great. But best of all is the big wide open verandah overlooking the waterhole, with the vast view. Tsavo West can be pretty dry and you have to work hard at your game spotting to... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
148 reviews 148 reviews
14 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the best safari lodge to stay at. The views of the watering hole is exceptional both from the rooms and the main viewing area. There are plenty of animals to see that we didn't want to go to sleep in case we missed anything. The rooms themselves are spacious clean and luxurious. There are mosquito nets already set... More

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Jodenyo, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest Thank you very much for taking your precious time to share with us your recent experience at Kilaguni Serena Safari Lodge. We noted that we exceeded your expectation, and that some of the outstanding memories are the waterhole patronage by the wild animals, our clean rooms, food, pool service, friendly staff, as well as the well maintained grounds.... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Sitout views are average but the rooms are perhaps amongst the best you can get in Kenya. The hotel is fairly nice, staff are friendly and efficient. A good hotel and not too far away from the manyani gate.

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Jodenyo, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest I would like to thank you for taking time and sharing with us your feedback on Kilaguni Serena Safari Lodge. Thank you for acknowledging the level of staff friendliness and the accessibility of lodge from the main highway On behalf of Serena Hotels, I would like to thank you for choosing our lodge as a holiday destination Warm... More

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 12, 2014

This place is magic! Looking out over the waterhole is endlessly interesting. The staff are wonderful. The rooms are comfortable, with great private balconies for viewing the waterholes. They have some great optional tours: we loved the Nature Walk with Anthony and Dickson and Edie tested us out doing the hill climb. Most magnificent views at the top. My husband... More

Was this review helpful? Yes 2
Jodenyo, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest You recently stayed with us here at Kilaguni Serena Safari Lodge and had an enormous experience. Thank you so much for taking your precious time to share with us your experience. In addition to the general service level, Anthony and Dickson exemplified the Serena care. Thank you so much for recognizing their contribution. We hope to host you... More

Maidstone Kent
Contributor
12 reviews 12 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 1, 2014

This was our final lodge on our 4 day safari and we saved the best till last. I had lunch here 30 years ago and remembered looking out over waterhole so I was looking forward to returning. It was as good as I remembered. Having lunch and dinner here overlooking that waterhole was just wonderful. You just couldn't take your... More

Was this review helpful? Yes 1
Jodenyo, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest Thank you so much for taking time and sharing with us the fantastic experience you recently had at our Kilaguni Serena Safari Lodge. We truly take pride in your satisfaction. We realized that you were coming back after several years, and the lodge did not disappoint, with terrific views, clean rooms, entertainment at the waterhole and great dining... More

Nairobi, Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2014

Kilaguni it's a very quite to be especially on holiday.They hav a tourist attraction where u can see many animals come to drink water especially at night.there is a big hall for meeting and where u can watch football.I was there on sep,21st 2014 my room was no 50.the place is very nice with many waiters at the hotel the... More

Was this review helpful? Yes 1
Jodenyo, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest You recently stayed with us and had a wonderful experience. Thank you so much for taking your precious time and for sharing with us the memorable stay. On behalf of Serena Hotels, I would like to thank you and also welcome you back to Kilaguni Serena Safari Lodge Kind regards James Odenyo Lodge Manager Kilaguni Serena Safari Lodge-... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 17, 2014

Warm reception, Swift room arrangements, lovely food, beautiful view..... you name it! They looked after every detail of ours! My car developed a mechanical problem enroute but serena hospitality made it not matter! The manager, James, arranged a complimentary game drive with a sundowner to our delight!! He also made it possible to tow my car all the way to... More

Was this review helpful? Yes 1
Jodenyo, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear our Esteemed Guest Thank you so much for sharing with us, your recent experience at our lodge. It is inspiring to note that we exceeded your expectation and that Kilaguni Serena Safari Lodge remains your favorite safari haven on Tsavo. We look forward to hosting you in the near future Kind regards James Odenyo Lodge Manager Kilaguni Serena Safari... More

Nairobi, Kenya
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

We has a terrific time at the Serena Kilanguni last weekend. We had a great time out for 4 days. My husband and I took our kids over for a mini break and were joined by two of my sis in laws kids. Thus we had two rooms (Rm 20 & 21). Our view from the balcony was amazing-it was... More

Was this review helpful? Yes 2
Jodenyo, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest Thank you so much for taking time and for sharing with us your feedback on the recent stay at our Kilaguni Serena Safari Lodge. It is exciting to note that you thoroughly enjoyed your stay at our lodge and that we exceeded your expectation. The amazing scenery, food, lodge services and comfort that you had at our lodge... More

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Additional Information about Kilaguni Serena Safari Lodge

Address: Tsavo National Park West, Kenya
Location: Kenya > Coast Province > Tsavo National Park West
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Kilaguni Serena Safari Lodge 3*
Number of rooms: 56
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Also Known As:
Kilaguni Serena Safari Hotel Tsavo National Park West
Hotel Kilaguni Serena Safari
Kilaguni Serena Safari Lodge Kenya/Tsavo National Park West

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