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2.5 of 5 Hotel   |   Aberdare National Park, Aberdare National Park, Kenya
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Treetops Lodge
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5 of 5 stars reviewed 2 weeks ago
Mauiandme
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200 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My night at Treetops Lodge was one of the most exciting night of my entire safari. Although the accommodations were small the animal viewing couldn't have been better. I was very lucky to have seen many many elephants, water buffalo, hyenas a leopard (which I was told was very unique).

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Sutton Coldfield, United Kingdom
Top Contributor
220 reviews 220 reviews
68 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed July 29, 2014

We stayed at the lodge in one of the small cramped rooms, which like the lodge as a whole feel a bit tired and in need of an upgrade. The history of the place is significant, but this is perhaps overplayed versus the guest experience. That said if you are prepared for a disturbed nights sleep and the luck is... More

Was this review helpful? Yes 2
Surrey, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 17, 2014

We stayed one night at Treetops on our safari, which was organised by the super efficient Transtrek Safaris. Everything on our safari was perfect from start to finish, with an interesting mix of Lodges/ accommodation, and thanks to our excellent and experienced safari driver, Peter, we saw the "big five" plus! At Treetops we saw lots of elephanats at the... More

Was this review helpful? Yes 1
Mumbai
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 15, 2014

Whilst planning our trip to Kenya this was one stop that we were unsure about. After experiencing it I feel that if it's this salt lick waterhole experience you wish to do then Treetops is a good bet. Whilst there we saw a herd of elephants, lots of warthogs, waterbucks, hyenas, wild buffaloes... The food( veg) was ok.. The rooms... More

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Nairobi, Kenya
Top Contributor
53 reviews 53 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 7, 2014

Treetops has been visited by British royalty multiple times so it was fun to be part of history but it all felt a bit claustrophobic since they wouldn't let us out of the building unaccompanied and the rooms were fairly small. With only 6 people staying, I would've liked to stay on separate floors and spread out but they put... More

Was this review helpful? Yes 1
Smarshy12
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 10, 2014

As the result of a last minute change by the company we spent our second night at treetops. Travelling with a three year old we were advised that they generally do not allow Children and I think with good reason. The rooms are compact, but ours was sufficient for the three of us. The hides on the ground floor allow... More

Was this review helpful? Yes 5
AberdareSafariHotels, Public Relations Manager at Treetops Lodge, responded to this review

Dear Guest, Your feedback regarding your stay at Treetops is appreciated. As for families with children, we designate one day, this year being 15th November 2014 when children of all ages will be allowed at Treetops. We do regret that service at the lodge did not meet your expectation and have tasked relevant departments to improve service delivery to our... More

London
Top Contributor
116 reviews 116 reviews
37 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed May 27, 2014 via mobile

Stayed with my wife for one night and the consensus was that it's a bit expensive for what it's built up to be. There are pluses in that visitors can see certain animals at certain times, mainly due to the salt they put down to attract. The problem in my view is the management have not continually thought hard about... More

Was this review helpful? Yes 5
AberdareSafariHotels, Public Relations Manager at Treetops Lodge, responded to this review

Dear Guest, Thank you for taking time to share your Treetops experience on trip advisor. We have taken note and addressed service issues raised in your review. We look forward to your repeat visit. Regards E. Nguraru More

Sheffield, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 6, 2014

There is a lot of expectation with this hotel, and our tour made it sound like a highlight of our safari week. However, it was the least favourite part of our trip. The bedrooms are nice and well equipped, but our bedroom & bathroom were very dirty with hair balls on the bathroom floor and hair dead insects in the... More

Was this review helpful? Yes 2
AberdareSafariHotels, Public Relations Manager at Treetops Lodge, responded to this review

Dear Guest, Thank you for taking time to share with us your experience at the lodge. We do regret the cleanliness issues that you raised and would like to reassure you that it was an isolated incident as we have standard procedures that ensure all rooms are thoroughly checked before being occupied. Your feedback is appreciated. Regards E. Nguraru More

Birmingham, United Kingdom
Top Contributor
79 reviews 79 reviews
61 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed April 19, 2014

This was our 4th stay at Treetops, March 2014, and it couldn't have been more different from our previous stays! Loved the new all en-suite rooms! It made the place feel as special as you would hope it to be. Add to that the fact that we were two of only four guests staying that night it really did feel... More

Was this review helpful? Yes 3
AberdareSafariHotels, Public Relations Manager at Treetops Lodge, responded to this review

Dear Guest, We are glad to hear that the refurbishment met and exceeded your expectations. We look forward to hosting you on your fifth visit to the lodge. Thank you for your custom. Regards E. Nguraru More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 27, 2014

When I stayed here in the 80's it was average compared to my other safari experiences. There weren't many animals beyond warthogs and the little pool of water where they might drink was nearly dry. I recall the dining room was colonial-elegant with dark wood and white tablecloths. The history of the place is undeniably unique and charming: Princess Elizabeth... More

Was this review helpful? Yes 1
AberdareSafariHotels, Public Relations Manager at Treetops Lodge, responded to this review

Dear Guest, Great to learn that it was your second visit to Treetops. We maintain journals and animal sightings as recorded by visiting guests and we are glad that you found your parents signature in one of the guests journals making your visit memorable. Hope you will visit a third time. Regards E. Nguraru More

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Additional Information about Treetops Lodge

Address: Aberdare National Park, Aberdare National Park, Kenya
Location: Kenya > Central Province > Aberdare National Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Treetops Lodge 2.5*
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Also Known As:
Treetops Hotel Aberdare National Park
Treetops Lodge Kenya/Aberdare National Park

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