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2.5 of 5 Hotel   |   Aberdare National Park, Aberdare National Park, Kenya
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A recent review
4 of 5 stars reviewed 1 week ago
Simon453453245 Surrey, United Kingdom
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195 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Surrey, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night at Treetops on our safari, which was organised by the super efficient Transtrek Safaris. Everything on our safari was perfect from start to finish, with an interesting mix of Lodges/ accommodation, and thanks to our excellent and experienced safari driver, Peter, we saw the "big five" plus! At Treetops we saw lots of elephanats at the... More

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Mumbai
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Whilst planning our trip to Kenya this was one stop that we were unsure about. After experiencing it I feel that if it's this salt lick waterhole experience you wish to do then Treetops is a good bet. Whilst there we saw a herd of elephants, lots of warthogs, waterbucks, hyenas, wild buffaloes... The food( veg) was ok.. The rooms... More

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Nairobi, Kenya
Top Contributor
52 reviews 52 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Treetops has been visited by British royalty multiple times so it was fun to be part of history but it all felt a bit claustrophobic since they wouldn't let us out of the building unaccompanied and the rooms were fairly small. With only 6 people staying, I would've liked to stay on separate floors and spread out but they put... More

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Smarshy12
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 10, 2014

As the result of a last minute change by the company we spent our second night at treetops. Travelling with a three year old we were advised that they generally do not allow Children and I think with good reason. The rooms are compact, but ours was sufficient for the three of us. The hides on the ground floor allow... More

Was this review helpful? Yes 3
AberdareSafariHotels, Public Relations Manager at Treetops Lodge, responded to this review

Dear Guest, Your feedback regarding your stay at Treetops is appreciated. As for families with children, we designate one day, this year being 15th November 2014 when children of all ages will be allowed at Treetops. We do regret that service at the lodge did not meet your expectation and have tasked relevant departments to improve service delivery to our... More

London
Top Contributor
112 reviews 112 reviews
35 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed May 27, 2014 via mobile

Stayed with my wife for one night and the consensus was that it's a bit expensive for what it's built up to be. There are pluses in that visitors can see certain animals at certain times, mainly due to the salt they put down to attract. The problem in my view is the management have not continually thought hard about... More

Was this review helpful? Yes 2
AberdareSafariHotels, Public Relations Manager at Treetops Lodge, responded to this review

Dear Guest, Thank you for taking time to share your Treetops experience on trip advisor. We have taken note and addressed service issues raised in your review. We look forward to your repeat visit. Regards E. Nguraru More

Sheffield, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 6, 2014

There is a lot of expectation with this hotel, and our tour made it sound like a highlight of our safari week. However, it was the least favourite part of our trip. The bedrooms are nice and well equipped, but our bedroom & bathroom were very dirty with hair balls on the bathroom floor and hair dead insects in the... More

Was this review helpful? Yes 2
AberdareSafariHotels, Public Relations Manager at Treetops Lodge, responded to this review

Dear Guest, Thank you for taking time to share with us your experience at the lodge. We do regret the cleanliness issues that you raised and would like to reassure you that it was an isolated incident as we have standard procedures that ensure all rooms are thoroughly checked before being occupied. Your feedback is appreciated. Regards E. Nguraru More

Birmingham, United Kingdom
Top Contributor
72 reviews 72 reviews
55 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed April 19, 2014

This was our 4th stay at Treetops, March 2014, and it couldn't have been more different from our previous stays! Loved the new all en-suite rooms! It made the place feel as special as you would hope it to be. Add to that the fact that we were two of only four guests staying that night it really did feel... More

Was this review helpful? Yes 3
AberdareSafariHotels, Public Relations Manager at Treetops Lodge, responded to this review

Dear Guest, We are glad to hear that the refurbishment met and exceeded your expectations. We look forward to hosting you on your fifth visit to the lodge. Thank you for your custom. Regards E. Nguraru More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 27, 2014

When I stayed here in the 80's it was average compared to my other safari experiences. There weren't many animals beyond warthogs and the little pool of water where they might drink was nearly dry. I recall the dining room was colonial-elegant with dark wood and white tablecloths. The history of the place is undeniably unique and charming: Princess Elizabeth... More

Was this review helpful? Yes 1
AberdareSafariHotels, Public Relations Manager at Treetops Lodge, responded to this review

Dear Guest, Great to learn that it was your second visit to Treetops. We maintain journals and animal sightings as recorded by visiting guests and we are glad that you found your parents signature in one of the guests journals making your visit memorable. Hope you will visit a third time. Regards E. Nguraru More

Rift Valley, Kenya
Contributor
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 23, 2014

We recently spent a night here as part of a tour of the Abedares. It was fine but nothing special. It's tempting to think that if there wasn't a link with the Queen it wouldn't be nearly as popular. We sadly saw no animals at all at the watering hole (this is just misfortune!) but the hotel is rather dark... More

Was this review helpful? Yes 4
AberdareSafariHotels, Public Relations Manager at Treetops Lodge, responded to this review

Dear Guest, Thank you for taking time to share your Treetops experience on trip advisor. We have taken note of your concerns and are glad to share with you some recent changes at the lodge. Self drive to Treetops is now allowed from Outspan. This gives guests flexibility in arrival and departure times and more time can be spent at... More

Nakuru, Kenya
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 23, 2014 via mobile

Our room was lovely (princess elizabeth suite) but sadly the hotel is dated, the food average and the whole stay really overpriced. We felt the hotel was relying too much on its reputation with the whole queen elizabeth story and pricing way too high for the service that was offered. We stayed in other hotels nearer by (thus also saving... More

Was this review helpful? Yes 4
AberdareSafariHotels, Public Relations Manager at Treetops Lodge, responded to this review

Dear Guest, Thank you for sharing your opinion and experience at the lodge. From research and guest feedback, we are now offering more reasonable and competitive rates to our customers. The queen's history is part and parcel of the lodge, however the lodge has unique game viewing experience, and that is our key selling point today. Your visit to Treetops... More

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Additional Information about Treetops Lodge

Address: Aberdare National Park, Aberdare National Park, Kenya
Location: Kenya > Central Province > Aberdare National Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Treetops Lodge 2.5*
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Also Known As:
Treetops Hotel Aberdare National Park
Treetops Lodge Kenya/Aberdare National Park

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located in Aberdare National Park, this world-renowned rustic Treehouse is over 80 years old and was recently fully refurbished. This game viewing lodge was originally built in 1932 and is famous as the place where the then-Princess Elizabeth ascended to the British Throne. The father King George VI died on 5th Feb 1952 the night she spent at Treetops while on honeymoon.Treetops lies in the path of an ancient Elephant migratory route between the Aberdare Ranges and Mt Kenya National park, and is strategically sited right in front of a natural watering hole and salt lick.With large windows fitted in all guest rooms, restaurant and lounge guests can drink in the sight of Elephants, Buffalos, Rhinos and more from all areas including the view deck on top floor of the building. Die-hard animal lovers needn't worry about missed sightings, even into the early hours of the morning. An optional buzzer in the rooms alerts the guests when a spectacle is unfolding at the waterhole. Game drives and a lecture about Treetops are also available to the guests.This lodge-on-stilts is accessed through a gradual ramp to the top floor and a Tree grows right through the building. There are 36 en-suite guest rooms that include 3 spacious suites and 33 twin rooms that can be converted into double rooms. A disabled friendly room is located on the first floor. ... more   less 
Number of rooms
36

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