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Aston Tanjung Pinang Hotel and Conference Center

Jl. Adisucipto Km 11, Tanjung Pinang, Riau Islands Province 29125, Indonesia
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Aston Tanjung Pinang Hotel and Conference Center
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Ranked #1 of 14 Hotels in Tanjung Pinang
A recent review
5 of 5 stars reviewed 1 week ago
167unknown Singapore
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119 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (119)
  • Mar-May only
    (47)
  • Jun-Aug only
    (30)
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    (15)
  • Dec-Feb only
    (27)
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Singapore
5 of 5 stars Reviewed 1 week ago

suggest that hotel front desk inform overseas travellers of airport and ferry tax amount so that they can prepare beforehand to pay upon departure. I partially paid for my stay with cash to use up my IDR and almost not have enough to pay my ferry tax. Your online booking / rate does not align/sync with actual system in hotel.... More 

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Singapore
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Remote location, dishonest staff, dirty pool, lousy food, smelly room/corridor/lift...it was a complete disaster and I was very disappointed. I decided to book this hotel because of all the good comments on tripadvisor, but my experience was really terrible.

Review collected in partnership with this hotel

Was this review helpful? Yes
Boy I, General Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Valuable Guest, It has been our great pleasure to welcome you at Aston Tanjung Pinang and thank you for sharing about your experience with us. Regarding to your inconvenience experienced, kindly be informed that we are not in remote location as our hotel located 1 Km away from Airport, 10 Km from Old town/Harbor and 2 Km from new... More 

Travelers are raving about these Tanjung Pinang hotels

1 review
4 of 5 stars Reviewed 2 weeks ago

As this was my first trip here in Bintan, I thought I would book a better hotel. The average cost of hotels here in Tanjung Pinang is about SGD 20 plus while this hotel was SGD 70 plus. I would not vouch for other hotels but this hotel made me feel that the money was worthy. Do not expect high... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Boy I, General Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Valuable Guest, It has been our great pleasure to welcome you at Aston Tanjung Pinang and thank you for sharing you feeling about your experience with us. Regarding your inconvenience experienced please accept our sincere apologies, kindly be informed that our GYM is free for our in house guest and as hotel consider fully booked during your stay, we... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 31, 2015

The hotel I would say was average. The room was clean and well kept. The sheets were also clean. The hotel was very very far away fro, Palawan beach. We stayed for only 1 day. There isn't much to do in karimoun. It was kinda boring. Plse get a room away from the lift as ours was near it and... More 

Was this review helpful? Yes 1
Boy I, General Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr/Ms Rimmi, We just like to clarify that this review is should be sent to Aston Karimun particularly and not to Aston Tanjung Pinang as both of the property located at different island. Thank you Kind regards, More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2015 via mobile

Talking about Aston tanjungpinang is very simple, if you have budget around $60,  this hotel would be the right place, since this hotel is the only 4 star with international hotel standard in town. Other hotels around Tanjung Pinang would not be recommended. My company has put me to others property on my previous business trip and the standard so... More 

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Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 21, 2015

There was power trips every day at least 8 times in 24 hours Staffs were friendly, food was nice but breakfast was limited choice. hotel spa was expensive and only accept cash and NO CREDIT CARDS. Swimming pool was dirty.

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Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

Had a short and relaxing stay with my girlfriend in this hotel on April '15. We were not expecting much as this hotel was situated in the city area, far from the beach resorts to the north. The difference in prices is obvious too.So, it came as a pleasant surprise to us when we found that the overall quality of... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed May 3, 2015

I would like to congratulate Aston for their excellent service provided during my stay with some friends from 1/may to 3/may. Just to mention a couple Husein took us for a tour of the island and was most friendly and helpful. Also Wira and all his staff in the restaurant and look after us very well. Made us feel so... More 

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Singapore, Singapore
1 review
5 of 5 stars Reviewed April 28, 2015

By sharing my Experience in Aston Tanjong penang is Very good with Warm and comfortable Services. Stewards namely Budi,Evin,Husain,Putra,Rosie and front table have excellent Hospitality,manners with great services . Alternatively have options to decide for any discomforts with faster action.Whenever i movein during my business trips minimun for one week,its great time for fun,nightlife and foods.Breakfast with different variety .Good... More 

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Leeds, United Kingdom
1 review
3 of 5 stars Reviewed April 23, 2015 via mobile

Frankly to said this were me and my family visited to tanjung pinang and we search the best hotel in the city and decide to booked this hotel. This review might be you need before you click "enter" with your online travel agent cons (-) : 1. Location is far away from ferry terminal, its take about 20 to 30... More 

Was this review helpful? Yes
Boy I, General Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr/Mrs Maaeder, It has been our great pleasure to welcome you at Aston Tanjung Pinang and thank you for sharing you feeling about your experience with us. Your feedback would be a part of our upcoming discussion and concern in each department to discover how we can better in the future especially about our pool policy, bathroom drain and... More 

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