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Aston Tanjung Pinang Hotel and Conference Center

Jl. Adisucipto Km 11, Tanjung Pinang, Riau Islands Province 29125, Indonesia
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Aston Tanjung Pinang Hotel and Conference Center
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Ranked #1 of 14 Hotels in Tanjung Pinang
A recent review
3 of 5 stars reviewed yesterday
sivakami k Singapore, Singapore
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110 reviews from our community

Traveler rating
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    35
    32
    9
    4
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23
30
3
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • Indonesian first
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    (43)
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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

There was power trips every day at least 8 times in 24 hours Staffs were friendly, food was nice but breakfast was limited choice. hotel spa was expensive and only accept cash and NO CREDIT CARDS. Swimming pool was dirty.

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

Had a short and relaxing stay with my girlfriend in this hotel on April '15. We were not expecting much as this hotel was situated in the city area, far from the beach resorts to the north. The difference in prices is obvious too.So, it came as a pleasant surprise to us when we found that the overall quality of... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

I would like to congratulate Aston for their excellent service provided during my stay with some friends from 1/may to 3/may. Just to mention a couple Husein took us for a tour of the island and was most friendly and helpful. Also Wira and all his staff in the restaurant and look after us very well. Made us feel so... More 

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

By sharing my Experience in Aston Tanjong penang is Very good with Warm and comfortable Services. Stewards namely Budi,Evin,Husain,Putra,Rosie and front table have excellent Hospitality,manners with great services . Alternatively have options to decide for any discomforts with faster action.Whenever i movein during my business trips minimun for one week,its great time for fun,nightlife and foods.Breakfast with different variety .Good... More 

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Leeds, United Kingdom
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

Frankly to said this were me and my family visited to tanjung pinang and we search the best hotel in the city and decide to booked this hotel. This review might be you need before you click "enter" with your online travel agent cons (-) : 1. Location is far away from ferry terminal, its take about 20 to 30... More 

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Boy I, General Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr/Mrs Maaeder, It has been our great pleasure to welcome you at Aston Tanjung Pinang and thank you for sharing you feeling about your experience with us. Your feedback would be a part of our upcoming discussion and concern in each department to discover how we can better in the future especially about our pool policy, bathroom drain and... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Comfortable stay in hotel with family. Friendly and helpful staff especially the concierge Efin whom assist us to n fro from the ferry terminal with our baggages etc. However at times thumping music can be heard from the pub nearby. Hotel may need to review the soundproofing.

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2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 15, 2015 via mobile

First of all My family and I would like to express our sincere thanks for having us especially thanks to you and your team for the best and warm hospitality. I couldn't recall the name of the ladies and gentlemen who served us during our check-in and they were very patience with us. They deserve an excellent guest service award.... More 

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Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 7, 2015

The room is clean, and the service is commendable. We stay in Premier Deluxe Room, and the room is huge. There was a problem during check-in, the hotel assigned us to a smoking room, which we clearly rejected. They did provide us with another premier deluxe room after 10 minutes of waiting. Too bad the room was at L1, the... More 

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Boy I, General Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Hery, Thank you to choose Aston Tanjung Pinang for your stay in town. Your concern in regard of coffee offer from our staff remind us how to always improve our service and deliver information to our guest. Regarding noise from the Pub, we still work on how to improve our soundproof to reduce the noise till to the... More 

Jakarta
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 5, 2015

The hotel building is quite new but lack of character. The bedroom has minimalist style, the bathroom is rather small. Only two pillows provided on the queen size bed. The hotel facility is standard, although the big pool is nice. The food is not great, we order oxtail soup from room service, but the meat is hard to chew, yet... More 

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Boy I, General Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Guest, Thank you for the input given to us particularly in Food quality. it will be our concern and we will following up seriously. Regarding the bed and the pillow, we have room category that provide extra pillow in Deluxe and Premier Deluxe room. We have take action by bring in new Chef on board. Hope for your next... More 

1 review
5 of 5 stars Reviewed March 20, 2015

Stay for 3d2n on CNY.. We get the room On the same level of lobby and nxt exit to pool and café. . Service : staff friendly when ever they passby us with nice great n smile. Welcome drink. Room & toilet: Tumb up... really clean & hygiene. Lift and along corridor : smelly very mild and pleasant as like... More 

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