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Hotel Laguna

Jln. Bintan No. 51, Tanjung Pinang, Riau Islands Province, Indonesia
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1 room 1 guest
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23 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • English first
  • Indonesian first
  • Any
English first
  • All months
    (23)
  • Mar-May only
    (8)
  • Jun-Aug only
    (8)
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    (4)
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    (3)
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Jakarta, Indonesia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed December 4, 2014

My co-worker booked this hotel by phone after we checked the location together from internet. Yes indeed, the location is good, many coffee shops & restaurants around. But... When I came inside of the room, they still didn't clean the bathroom, the closet was dirty & I cleaned by myself. We also requested extra bed even a couple of days... More 

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Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 20, 2014

Even though the hotel seems to be OK but none of the staff knew a bit of english so it was very difficult to communicate with them.. The room was OK but the bathroom was horrible and the door also could not be locked. Even though the breakfast was included but there was nothing in the morning except bread and... More 

Was this review helpful? Yes 2

Travelers are raving about these Tanjung Pinang hotels

Singapore, Singapore
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 19, 2013

Good location, food stalls everywhere, about 5 mins walking distance to ferry terminal. We booked deluxe room, it was spacious, bed very comfortable, various TV channel, good room service. The cleaning staff was friendly and say hi to us! There is an open air rooftop with fantastic view, and credit to Irene (the staff) who provide very good quality services... More 

Was this review helpful? Yes 1
Surabaya, Indonesia
Level Contributor
98 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed March 23, 2013 via mobile

The only good point of the hotel just the location. On the heart of the city, next to market, next to seaport, very easy to find food. But for business trip purposes, if u r travel for leisure, far from nice attraction. Lack of breakfast. Fried rice, noodle, tempe, scramble egg, little fish, syrup. Very simple. They dont have business... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 1, 2013

Check-in at 4pm via booking through a tour agency in Singapore. (Rm 620) First room we get was stuffy, smelly, air-conditioned not working. (Rm 624) They assigned a second room which has almost the same problem smelly, dirty linens, mosquitoes flying around, airconditioned blowing out hot air. Request for change of room again. They asked to go back to the... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 17, 2012

Room and overall was fine and good...there wifi that we need...and was linked to a shopping mall which have so much good deal...The staff over there was friendly and nice as we had so many qns and they manage to help us out..however I guess not all of the staff knows English as we encountered some problem when one of... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 31, 2012

All are very nice especially service ( although only receptionists can speak English)and premire cafe roof top dining. It would be great if mini-bar is included in the rooms. Location is not suitable if you are looking for beach side hotels or city hotels although it is very near to the ferry terminal.

Was this review helpful? Yes 1
sydney
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 6, 2012

Agoda recommend our business trip to this hotel. The hotel is very close to the harbour you could see also from the signboard at the ferry terminal, we think this hotel is already wellknown. Overall hotel is clean, friendly staff, good breakfast. Not sure 3 or 4 stars, anyway doesn't matter since we came for a business trip, tour package... More 

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Indonesia
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed July 26, 2012

Actually it was my second stay in hotel Laguna. Not much choice of hotel in Tanjung Pinang. Hotel Laguna probably one of the best there. Nothing much change from my first visit. The standard room is spacious enough and clean, though the bathroom need some refurbishment. Pros, it near the market where you may easily find local food and there... More 

Was this review helpful? Yes 5
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 10, 2012

I look around close to the port, only this hotel give you highest standard then other here. Clean, well maintained, personalized service and many more. To be honest I travel in this city many times, just now I found the hotel which I expect in middle of town and you could walk to the hotel as well. Location is super... More 

Was this review helpful? Yes 2
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