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Hotel Laguna

Jln. Bintan No. 51, Tanjung Pinang, Riau Islands Province, Indonesia
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1 room 1 adult
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26 Reviews from our TripAdvisor Community

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Mount Vernon, Washington
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I made reservation for two rooms through email and asked for non smoking rooms. They confirmed it but when we arrived around 4 pm, one room was not ready yet and they told me they don't have non smoking room. The rooms smell cigarette smoke so bad, a lot of mosquitoes, the towels smell bad, and the mattress is hard.... More 

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Thank mercuryfalling
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 31, 2015 via mobile

Hotel quite clean with basic toiletries Clean tower. Bahia is a shopping plaza. Nearby with local meals. Very ear to ferry former because ferry leaving 7:00am. Got to be terminal by 6:00am. So is near for going If I go Tanjung Pinang again may select to stay this hotel again

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Thank WhaleChew
Singapore, Singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 14, 2015 via mobile

We stayed at 5th floor for 2 nights. Hotel foods ( ala carte ) is great! But do not expect much for breakfast. Hotel will provide free taxi for pickup and fetch you at jetty. And also you can hire hotel's taxi to go around. Shopping center is adjacent of the hotel at 3rd floor and you can enjoy massage... More 

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3 Thank WilliamLynn
Jakarta, Indonesia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 4, 2014

My co-worker booked this hotel by phone after we checked the location together from internet. Yes indeed, the location is good, many coffee shops & restaurants around. But... When I came inside of the room, they still didn't clean the bathroom, the closet was dirty & I cleaned by myself. We also requested extra bed even a couple of days... More 

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3 Thank Kikikiksky

Travelers are raving about these Tanjung Pinang hotels

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 20, 2014

Even though the hotel seems to be OK but none of the staff knew a bit of english so it was very difficult to communicate with them.. The room was OK but the bathroom was horrible and the door also could not be locked. Even though the breakfast was included but there was nothing in the morning except bread and... More 

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4 Thank AnuSwaminathan
Singapore, Singapore
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 18, 2013

Good location, food stalls everywhere, about 5 mins walking distance to ferry terminal. We booked deluxe room, it was spacious, bed very comfortable, various TV channel, good room service. The cleaning staff was friendly and say hi to us! There is an open air rooftop with fantastic view, and credit to Irene (the staff) who provide very good quality services... More 

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2 Thank McJyen
Surabaya, Indonesia
Level Contributor
99 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed March 23, 2013 via mobile

The only good point of the hotel just the location. On the heart of the city, next to market, next to seaport, very easy to find food. But for business trip purposes, if u r travel for leisure, far from nice attraction. Lack of breakfast. Fried rice, noodle, tempe, scramble egg, little fish, syrup. Very simple. They dont have business... More 

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2 Thank kakek_ganas
Singapore, Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed March 1, 2013

Check-in at 4pm via booking through a tour agency in Singapore. (Rm 620) First room we get was stuffy, smelly, air-conditioned not working. (Rm 624) They assigned a second room which has almost the same problem smelly, dirty linens, mosquitoes flying around, airconditioned blowing out hot air. Request for change of room again. They asked to go back to the... More 

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2 Thank Jolin000
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 16, 2012

Room and overall was fine and good...there wifi that we need...and was linked to a shopping mall which have so much good deal...The staff over there was friendly and nice as we had so many qns and they manage to help us out..however I guess not all of the staff knows English as we encountered some problem when one of... More 

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1 Thank jovinaocx
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 31, 2012

All are very nice especially service ( although only receptionists can speak English)and premire cafe roof top dining. It would be great if mini-bar is included in the rooms. Location is not suitable if you are looking for beach side hotels or city hotels although it is very near to the ferry terminal.

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2 Thank wpnaing
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