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All 42 Pekanbaru hotels

Hotel Ibis Pekanbaru

3.0 of 5 Hotel   |   Jalan Soekarno Hatta Kav 148, Pekanbaru 28294, Indonesia
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Hotel Ibis Pekanbaru
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Ranked #2 of 42 hotels in Pekanbaru
A recent review
3 of 5 stars reviewed 4 weeks ago
Dita D Jakarta, Indonesia
  • Reviews (66)
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66 people have reviewed this hotel

Traveler rating
    18
    29
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Kuala Lumpur, Malaysia
Top Contributor
56 reviews 56 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed November 24, 2013

What was NOT OK? 1) The location of the hotel is not convenient to the normal tourist. It is 20-30 mins from city center. 2) Taxis cost us Rp500K for the 3 days 2 nights with average of Rp40-50K from Ibis to city attractions & food. One way. 3) Online booking comes without breakfast! First time for us. It is... More

Was this review helpful? Yes 3
Ibis Pekanbaru I, Personal Asst.to GM/PR at Hotel Ibis Pekanbaru, responded to this review

Dear Sir/Madam, Regards from Hotel ibis Pekanbaru… Thank you for choosing ibis Hotel for your accommodation in Pekanbaru. On behalf of ibis Pekanbaru team, I would like to apologize for the inconvenience during your stay. Our location is alternatively strategic, since it is close to the airport and the biggest shopping center in this city. We do provide optional room... More

Jakarta, Indonesia
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 23, 2013

The room is clean and spacious. The food are great. The staff is very helpful with great hospitality. The hotel is only 10 minutes away from a shopping center. Very nice. I'm looking forward to have a trip to pekanbaru again and stay at Ibis Hotel.

Was this review helpful? Yes 1
Ibis Pekanbaru I, Personal Asst.to GM/PR at Hotel Ibis Pekanbaru, responded to this review

Dear Mr. Taufik, Regards from Hotel ibis Pekanbaru... Thank you for choosing ibis Hotel for your accommodation in Pekanbaru. We are glad to receive your feedback. We will share it to our team to encourage them for maintaining excellent service an team spirit. We will be very honored to welcome your next visit with continuously improved quality of service and... More

Kuala Lumpur
Top Contributor
63 reviews 63 reviews
49 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed November 23, 2013

Location: Roughy 10 minutes drive from the airport. Generally further from main city centre (which will require another 10 minutes by car to reach). Bluebirds (metered taxi's) are easily available in the hotel for easy of transportation. Alternative is to use Riau Taxi's. Check in was smooth and I did not encounter any difficulties. SKA mall is nearby (around 10... More

Was this review helpful? Yes
Ibis Pekanbaru I, Personal Asst.to GM/PR at Hotel Ibis Pekanbaru, responded to this review

Dear Mr. John, Regards from Hotel ibis Pekanbaru... Thank you for choosing ibis for your accommodation in Pekanbaru. We are glad to hear your feedback. We will share it to our team to encourage their spirit for improving and maintaining excellent service. It is an honor to welcome your next visit in ibis Pekanbaru, with the continuously improved quality of... More

Pekanbaru, Riau, Indonesia
2 reviews
5 of 5 stars Reviewed November 6, 2013 via mobile

Hotel ibis Pekanbaru is ideally located for business and leisure travellers, only 10 minutes away from airport, governmental and business district. 5 minutes away from the biggest modern shopping centre in Pekanbaru, SKA Mall, with shuttle bus available daily, and 15 minutes to the famous traditional souvenir and craft center, Pasar Bawah.It has 125 modern and comfy rooms and suites,... More

Was this review helpful? Yes
Ibis Pekanbaru I, Personal Asst.to GM/PR at Hotel Ibis Pekanbaru, responded to this review

Dear Mr. Santoso, Thank you for choosing ibis Hotel for your accommodation in Pekanbaru... We are glad to received all feedback from our guests. We will share your complement to our team to encourage their teamwork spirit for excellent service. We will be honored to welcome your next visit in ibis Pekanbaru with continuous improvement on product and service quality.... More

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed November 5, 2013 via mobile

Clean and great room, the staff were really polite and helpfull, great location, and have a shuttle car to deliver the guest to near shopping centre or local restaurant. The swimming pool is great and the water not to cold. Overall we have a really great time during our business in pekanbaru

Was this review helpful? Yes
Ibis Pekanbaru I, Personal Asst.to GM/PR at Hotel Ibis Pekanbaru, responded to this review

Dear Mr. Tombak, Thank you for choosing ibis Hotel for your accommodation in Pekanbaru... We are glad to received all feedback of our guests experience during staying with us. Your complement will be shared to our team to encourage their spirit of teamwork for excellent service. We will be honored to welcome your next visit to ibis Pekanbaru with continuous... More

Aussie on the Road
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 31, 2013

I use Trip Advisor for all the non-brand name Hotels I have to stay in. I changed the Hotel we normally use in Pekanbaru to IBIS based on the reviews WITHOUT looking at where the people who wrote them came from. BIG mistake, and I encouraged 4 of my colleagues to join me. This Hotel is basic, functional but totally... More

Was this review helpful? Yes
Ibis Pekanbaru I, Personal Asst.to GM/PR at Hotel Ibis Pekanbaru, responded to this review

Dear Sir / Madam, Thank you for choosing ibis Hotel for your accommodation in Pekanbaru... We are glad to receive your feedback, since all guests give comments based on their experience during staying with us. On behalf of ibis Pekanbaru Team, I would like to apologize for the inconvenience during your stay in ibis Pekanbaru. For electricity problem, it has... More

Jakarta
1 review
5 of 5 stars Reviewed August 30, 2013

The great locations for the best views from the suites. Ibis Pekanbaru awesome! I love my breakfast and the serve from the ibis staff.. About the swimming-pool, I've got the clean swimming pool in there, so , don't worry to be little mermaid in the pool, because you can feeling so laying in the pool.. Horay !

Was this review helpful? Yes
Ibis Pekanbaru I, Personal Asst.to GM/PR at Hotel Ibis Pekanbaru, responded to this review

Dear Madam, Thank you for choosing Hotel ibis for your accommodation in Pekanbaru. We are glad to receive your feedback. Regarding to the Pool area artistic design and lighting, especially for the Pool view from the suite rooms have become the favorite spot by the guest. In addition, ibis Pekanbaru also provide Lounge Bar and La Table terrace that will... More

Duri, Indonesia
1 review
4 of 5 stars Reviewed August 28, 2013

As a whole is good, just one that needs to be addressed Parking area for motor cycle is bad, I look forward to motorcycles can be made canopy to protect motorcycles from rain and heat. and you can make same with area parking for your employees

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Ibis Pekanbaru I, Personal Asst.to GM/PR at Hotel Ibis Pekanbaru, responded to this review

Dear Sir, Thank you for choosing Hotel ibis for your accommodation in Pekanbaru. We are glad to receive your feedback. Regarding to canopy in motorbike parking area issue, we do apologize for the inconvenience and we have conduct the department concerned for the improvement. Honor to welcome your next visit with continuous improvement of product and service quality. Thank You... More

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Additional Information about Hotel Ibis Pekanbaru

Address: Jalan Soekarno Hatta Kav 148, Pekanbaru 28294, Indonesia
Location: Indonesia > Sumatra > Riau Province > Pekanbaru
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 42 hotels in Pekanbaru
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ibis Pekanbaru 3*
Official Description (provided by the hotel):
Hotel ibis Pekanbaru is ideally located for business and leisure travellers, only 10 minutes away from airport, governmental and business district. 5 minutes away from the biggest modern shopping centre in Pekanbaru, SKA Mall, with shuttle bus available daily, and 15 minutes to the famous traditional souvenir and craft center, Pasar Bawah.It has 125 modern and comfy rooms and suites, completed with Satellite TV, Individual Coffee and Tea Maker facilities, Direct Dial Telephone, and Free Wi-Fi High Speed Internet Access.The warm La Table Restaurant with its pool view and the cozy 24 hours service Lounge Bar with its live music and open terrace are highly recommended to burn your appetite. The artistic design and lighting around the swimming pool and fitness centre is a perfect choice for you and family. Meeting rooms and Ballroom are well prepared for your various function and events. ... more   less 
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hotel ibis Pekanbaru is ideally located for business and leisure travellers, only 10 minutes away from airport, governmental and business district. 5 minutes away from the biggest modern shopping centre in Pekanbaru, SKA Mall, with shuttle bus available daily, and 15 minutes to the famous traditional souvenir and craft center, Pasar Bawah.It has 125 modern and comfy rooms and suites, completed with Satellite TV, Individual Coffee and Tea Maker facilities, Direct Dial Telephone, and Free Wi-Fi High Speed Internet Access.The warm La Table Restaurant with its pool view and the cozy 24 hours service Lounge Bar with its live music and open terrace are highly recommended to burn your appetite. The artistic design and lighting around the swimming pool and fitness centre is a perfect choice for you and family. Meeting rooms and Ballroom are well prepared for your various function and events. ... more   less 
Number of rooms
125

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