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Hotel Ibis Pekanbaru

3.0 of 5
Jalan Soekarno Hatta Kav 148, Pekanbaru 28294, Indonesia
Hotel amenities
Hotel Ibis Pekanbaru
Ranked #2 of 34 hotels in Pekanbaru
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38 reviews from our community

    Trip type
Traveler rating
    7
    19
    11
    1
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Date Rating
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 15, 2013 NEW

located in the middle of comercial district of pekan baru, only 30 minutes to the airport, and 15 minutes walking to shopping mall ,SKA mall. The room is quite spacious, clean, nice swimmingpool, and the breakfast is good with variable meals. Suitable for couple, family or business trip.

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Duri, Riau, Indonesia
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 10, 2013

i stayed for 2 nights and rent 2 rooms. the first room is faced to the main road, while the others are in the oposit of it. i don't know what's wrong with my window, but i can hear the vehicle passing by very clearly on the night (when sleeping in the one that face to the road). the service... More

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See 2 more reviews by Jhon_Michael for Pekanbaru
Ibis Pekanbaru I, Operational Secretary at Hotel Ibis Pekanbaru, responded to this review
May 2, 2013

Dear Sir, Regards from Hotel ibis Pekanbaru Thank you for choosing ibis for your accommodation Pekanbaru. Hereby we would like to apologize for any inconvenience during your stay. We will take it as the motivation to keep increasing our service and quality. Glad to welcome your next visit in ibis Pekanbaru. Best Regards, Debbie Operational Secretary Hotel ibis Pekanbaru More

Jakarta
1 review
3 of 5 stars Reviewed April 6, 2013

Need to improve guest room services and place more staf to serve customers especially during breakfast time. The carpet on the corridor need to renew because it is old and doesn't look good. Others are okay.

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Review collected in partnership with Accorhotels.com

Ibis Pekanbaru I, Operational Secretary at Hotel Ibis Pekanbaru, responded to this review
April 19, 2013

Dear Sir, Regards from Hotel ibis Pekanbaru Thank you for choosing ibis for your accommodation Pekanbaru. Hereby we would like to apologize for any inconvenience during your stay. We will take it as the motivation to keep increasing our service and quality. Glad to welcome your next visit in ibis Pekanbaru. Best Regards, Debbie Operational Secretary Hotel ibis Pekanbaru More

Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 1, 2013

I have stayed here several times in the past year. Location is OK, not much around other than the big SKA Mall, which is located around 500 meter. Room is pretty decent for the price. Nice pool. The downside is there was no in-room safe deposit box, so if you need to, you need to check it in at the... More

Was this review helpful? Yes 1
See 3 more reviews by traveljunkie13 for Pekanbaru
Ibis Pekanbaru I, Operational Secretary at Hotel Ibis Pekanbaru, responded to this review
April 19, 2013

Dear Sir, Regards from Hotel ibis Pekanbaru Thank you for choosing ibis for your accommodation in Pekanbaru. It is a great pleasure to get positive feedback from you. We will forward it to our staffs in order to appraise and motivate them to keep maintaining the service standards. Look forward for your next coming to ibis Pekanbaru. Best Regards, Debbie... More

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed February 13, 2013

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Review collected in partnership with Accorhotels.com

Ibis Pekanbaru I, Operational Secretary at Hotel Ibis Pekanbaru, responded to this review
February 22, 2013

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Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 1, 2013

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Review collected in partnership with Accorhotels.com

Ibis Pekanbaru I, Operational Secretary at Hotel Ibis Pekanbaru, responded to this review
February 22, 2013

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Zug, Switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 16, 2012 via mobile

Spent a week here in november. Had a couple of bad experiences, like stone cold french fries from the kitchen and woken up at 11:30 pm being asked to move my car because I was blocking someone in. This wasnt the case and although I was upset management did upgrade us and apologized. If we didnt have these issues id... More

Was this review helpful? Yes 2
Ibis Pekanbaru I, Operational Secretary at Hotel Ibis Pekanbaru, responded to this review
December 17, 2012

Dear Mr. Zug, Thank you for taking the time to tell us about your experience at ibis Pekanbaru. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More

Jakarta, Indonesia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 15, 2012

nice hotel for bussiness trip nice breakfast too in city areas good service friendly staff good facility room service is very fast recomended hotel for bussiness trip the city guide staff is very good

Was this review helpful? Yes 2

Review collected in partnership with Accorhotels.com

Ibis Pekanbaru I, Operational Secretary at Hotel Ibis Pekanbaru, responded to this review
December 5, 2012

Dear Sir/Madam, We very much appreciate your comments regarding your stay at the Ibis Pekanbaru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Wageningen, The Netherlands
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 27, 2012

Hotel is outside city center, but taxicabs are available, also along the road. SKA Mall is a 10 minutes walk. Carpets are indeed a little bit stained, but cleaned every day. Staff is very friendly and some can speak some English. Breakfast is buffetstyle with western and local dishes. Enough choice. We booked at the counter and that was cheaper... More

Was this review helpful? Yes 2
Ibis Pekanbaru I, Operational Secretary at Hotel Ibis Pekanbaru, responded to this review
December 5, 2012

Dear Sir, We very much appreciate your comments regarding your stay at the Ibis Pekanbaru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 25, 2012 via mobile

but with the experienced service from Ibis as one of the chained hotels, you will get a good pekanbaru welcome gesture. Watch out for the nearest fine and newly build swiss-bellin hotel. Ibis is located near SKA mall, one of the top 3 malls in pekanbaru. If you want to travel into city center it would take 20-30minutes depend on... More

Was this review helpful? Yes 3
See 10 more reviews by inandouthoteltohotel for Pekanbaru
Ibis Pekanbaru I, Operational Secretary at Hotel Ibis Pekanbaru, responded to this review
December 7, 2012

Dear Sir / Madam, We very much appreciate your comments regarding your stay at the ibis Pekanbaru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

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Additional Information about Hotel Ibis Pekanbaru

Address: Jalan Soekarno Hatta Kav 148, Pekanbaru 28294, Indonesia
Region: Indonesia > Sumatra > Riau Province > Pekanbaru
Amenities:
Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 34 hotels in Pekanbaru
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hotel ibis Pekanbaru is ideally located for business and leisure travellers, only 10 minutes away from airport, governmental and business district. 5 minutes away from the biggest modern shopping centre in Pekanbaru, SKA Mall, with shuttle bus available daily, and 15 minutes to the famous traditional souvenir and craft center, Pasar Bawah.It has 125 modern and comfy rooms and suites, completed with Satellite TV, Individual Coffee and Tea Maker facilities, Direct Dial Telephone, and Free Wi-Fi High Speed Internet Access.The warm La Table Restaurant with its pool view and the cozy 24 hours service Lounge Bar with its live music and open terrace are highly recommended to burn your appetite. The artistic design and lighting around the swimming pool and fitness centre is a perfect choice for you and family. Meeting rooms and Ballroom are well prepared for your various function and events. ... more   less 
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Hotel Ibis Pekanbaru
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