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All 44 Pekanbaru hotels

Hotel Ibis Pekanbaru

3.0 of 5 Hotel   |   Jalan Soekarno Hatta Kav 148, Pekanbaru 28294, Indonesia
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Hotel Ibis Pekanbaru
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77%
Ranked #2 of 44 hotels in Pekanbaru
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Rahmat R Jakarta, Indonesia
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  • Reviews (74)
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74 people have reviewed this hotel

Traveler rating
    19
    33
    19
    3
    0
See reviews for
11
6
10
38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stay for few night from group check in 24 june - 27 June 2014 from jakarta . it was excellent stay and good hotel atmosphere, good food taste and good food quality. but for the service in the resto from the waiter need more attention when the guest ready to eat the staffs are not responsive. but one of... More

Was this review helpful? Yes 1
Ibis Pekanbaru I, Personal Asst.to GM/PR at Hotel Ibis Pekanbaru, responded to this review

Dear Mr. Rahmat, Regards from Hotel ibis Pekanbaru... Thank you for choosing ibis hotel for your accommodation in Pekanbaru. We are glad to receive your feedback. On behalf of ibis Pekanbaru team I would like to apologize for the inconvenience during your stay. We will handle it accordingly and make sure it will never happen again in the future. For... More

Bandung, Indonesia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This hotel is far from the central city. The facility are complete but without good maintenance. The air conditioner in every room are not cool, perhaps it is not maintenance in routine. The service is not like other hotels in Accor Group. The staffs are not responsive.

Was this review helpful? Yes 1
Ibis Pekanbaru I, Personal Asst.to GM/PR at Hotel Ibis Pekanbaru, responded to this review

Dear Mr. Parlindungan, Regards from Hotel ibis Pekanbaru... Thank you for choosing ibis hotel for your accommodation in Pekanbaru. On behalf of ibis Pekanbaru team, I would like to apologize for your inconvenience during your stay. We will follow it up and make sure it will not happen again in the future. We will be honored to welcome your next... More

Surabaya
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 11, 2014

I stayed at this hotel after visit our client in Siak, about 2-3 hours driving from Pekanbaru. After stayed for a few days stayed in the rural area, It was like I found heaven when I checked in at this hotel. The room was so spacious and so quiet so I could sleep well after worked hard in the rural... More

Was this review helpful? Yes
Ibis Pekanbaru I, Personal Asst.to GM/PR at Hotel Ibis Pekanbaru, responded to this review

Dear Mr. Priyanta, Regards from ibis Pekanbaru and Hope this email finds you well... Thank you for choosing ibis hotel for your accommodation in Pekanbaru. We are glad to receive your feedback. ibis Pekanbaru is highly recommended for your leisure and business trip. Strategic location, good facilities, and in-house entertainment will make your stay more impressive and memorable. You are... More

Semarang, Indonesia
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 10, 2014

nice room, with cozy interior, spacy, comfort bed, clean. the food is good, nice swimil pool, charming staff, easy for booking, closed to ATM, 24 hour taxy, good price. away from public interest place such as resto or mall.

Was this review helpful? Yes
Ibis Pekanbaru I, Personal Asst.to GM/PR at Hotel Ibis Pekanbaru, responded to this review

Dear Mr. Imam, Regards from Hotel ibis Pekanbaru.... Thank you for choosing ibis hotel for your accommodation in Pekanbaru. We are glad to receive your positive feedback. Our strategic location which is close to airport and the biggest shopping center is one of the reason why the guests choose us as the favorite place to stay. We also provide additional... More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed May 4, 2014

I stay here regularly. It is not fancy, and not in the centre of town (can be useful!) but provides everything you need on a business trip. Very friendly staff, good food and clean, functional rooms and free internet.

Was this review helpful? Yes
Ibis Pekanbaru I, Personal Asst.to GM/PR at Hotel Ibis Pekanbaru, responded to this review

Dear Sir / Madam, Regards from ibis Pekanbaru.... Thank you for choosing ibis hotel for your accommodation in Pekanbaru. We area glad to receive your feedback. Considering our strategic location, which is relatively strategic and near to airport, city center, and shopping center, ibis Pekanbaru is the best choice for your leisure and business trip. Within this year, we also... More

Kuala Lumpur, Malaysia
Top Contributor
56 reviews 56 reviews
19 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed November 24, 2013

What was NOT OK? 1) The location of the hotel is not convenient to the normal tourist. It is 20-30 mins from city center. 2) Taxis cost us Rp500K for the 3 days 2 nights with average of Rp40-50K from Ibis to city attractions & food. One way. 3) Online booking comes without breakfast! First time for us. It is... More

Was this review helpful? Yes 3
Ibis Pekanbaru I, Personal Asst.to GM/PR at Hotel Ibis Pekanbaru, responded to this review

Dear Sir/Madam, Regards from Hotel ibis Pekanbaru… Thank you for choosing ibis Hotel for your accommodation in Pekanbaru. On behalf of ibis Pekanbaru team, I would like to apologize for the inconvenience during your stay. Our location is alternatively strategic, since it is close to the airport and the biggest shopping center in this city. We do provide optional room... More

Jakarta, Indonesia
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 23, 2013

The room is clean and spacious. The food are great. The staff is very helpful with great hospitality. The hotel is only 10 minutes away from a shopping center. Very nice. I'm looking forward to have a trip to pekanbaru again and stay at Ibis Hotel.

Was this review helpful? Yes 1
Ibis Pekanbaru I, Personal Asst.to GM/PR at Hotel Ibis Pekanbaru, responded to this review

Dear Mr. Taufik, Regards from Hotel ibis Pekanbaru... Thank you for choosing ibis Hotel for your accommodation in Pekanbaru. We are glad to receive your feedback. We will share it to our team to encourage them for maintaining excellent service an team spirit. We will be very honored to welcome your next visit with continuously improved quality of service and... More

Kuala Lumpur
Top Contributor
68 reviews 68 reviews
54 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed November 23, 2013

Location: Roughy 10 minutes drive from the airport. Generally further from main city centre (which will require another 10 minutes by car to reach). Bluebirds (metered taxi's) are easily available in the hotel for easy of transportation. Alternative is to use Riau Taxi's. Check in was smooth and I did not encounter any difficulties. SKA mall is nearby (around 10... More

Was this review helpful? Yes
Ibis Pekanbaru I, Personal Asst.to GM/PR at Hotel Ibis Pekanbaru, responded to this review

Dear Mr. John, Regards from Hotel ibis Pekanbaru... Thank you for choosing ibis for your accommodation in Pekanbaru. We are glad to hear your feedback. We will share it to our team to encourage their spirit for improving and maintaining excellent service. It is an honor to welcome your next visit in ibis Pekanbaru, with the continuously improved quality of... More

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Additional Information about Hotel Ibis Pekanbaru

Address: Jalan Soekarno Hatta Kav 148, Pekanbaru 28294, Indonesia
Location: Indonesia > Sumatra > Riau Province > Pekanbaru
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ibis Pekanbaru 3*
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Other (24)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Best Value Hotel in Pekanbaru
Hotel Class
Official Description (provided by the hotel)
Hotel ibis Pekanbaru is ideally located for business and leisure travellers, only 10 minutes away from airport, governmental and business district. 5 minutes away from the biggest modern shopping centre in Pekanbaru, SKA Mall, with shuttle bus available daily, and 15 minutes to the famous traditional souvenir and craft center, Pasar Bawah.It has 125 modern and comfy rooms and suites, completed with Satellite TV, Individual Coffee and Tea Maker facilities, Direct Dial Telephone, and Free Wi-Fi High Speed Internet Access.The warm La Table Restaurant with its pool view and the cozy 24 hours service Lounge Bar with its live music and open terrace are highly recommended to burn your appetite. The artistic design and lighting around the swimming pool and fitness centre is a perfect choice for you and family. Meeting rooms and Ballroom are well prepared for your various function and events. ... more   less 
Number of rooms
125

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