We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 45 Pekanbaru hotels

Swiss-Belinn SKA Pekanbaru

3.5 of 5 Hotel   |   Jalan Soekarno-Hatta Lot. 69 | Complex SKA Mall, Pekanbaru 28294, Indonesia
Hotel website
Hotel amenities
Special Rate
21 Days Advance Purchase
Save Saved
You added Swiss-Belinn SKA Pekanbaru to your Saves list
Swiss-Belinn SKA Pekanbaru
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
68%
Ranked #3 of 45 hotels in Pekanbaru
A recent review
3 of 5 stars reviewed 3 days ago
akublues Kuala Lumpur
  • Overview
  • Reviews (39)
  • Photos (25)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (9)
  • More
Write a Review

39 people have reviewed this hotel

Traveler rating
    7
    19
    11
    2
    0
See reviews for
7
4
Solo
0
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Kuala Lumpur
Top Contributor
94 reviews 94 reviews
50 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

stayed here for two nights from 15-17 August 2014 in a twin room. this was my third time staying in this hotel (previously on 12-14 July 2014 in a queen room). both first and second occasions, I've stayed at 9th floor in a queen room facing the Mall. The room was big and very confortable with ample of space. third... More

Was this review helpful? Yes
Jakarta, Indonesia
Contributor
13 reviews 13 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

i frequently stayed at swiss bel hotel and i expect high level of services with quality breakfast. swissbel ska pekanbaru was kinda dissappointing for a swiss bel. check in process were too long. i waited quite some time in the lobby. and breakfast was too small, the restaurant was not big enough, it is seriously too small. the room and... More

Was this review helpful? Yes
Deddy S, General Manager at Swiss-Belinn SKA Pekanbaru, responded to this review

Dear Pak Wahyu Krido, Thank you very much for staying at our hotel ! We are glad that you were generally enjoying your stay with us. Thank you so much for recognizing us as one of the best hotel in Pekanbaru ! In relations to the capacity of the restaurant, it was designed to accommodate the Swiss-Belinn (3-star) brand identity,... More

Pekanbaru, Indonesia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel during Hari Raya 2014, with my wife and kids Overall, I'm very satisfied with this new and a decent hotel. Room has a good view of Pekanbaru, clean, pro and can accomodate my kids needs.. Access and entertainment is one thing that I admire from this hotel. The breakfast is ok, nothing special... And the... More

Was this review helpful? Yes
Deddy S, General Manager at Swiss-Belinn SKA Pekanbaru, responded to this review

Dear Pak Yoseph Barnadi, Thank you very much for your comments ! We are glad that you enjoy your stay with us. Regretfully we do not have the sauna and steamroom in our spa and fitness area, but we hope that you enjoyed our infinity rooftop pool, with unrivalled view to Pekanbaru's horizon ! Once again thank you so much. More

London, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 16, 2014

There is not many international chain hotel in the city. And my choice goes to this hotel. And i was not wrong, the service was great. Smiley staff and helpful. Quick check in process. The bed room is pretty small but has good design. Internet connection is fast and free in all hotel area. Roof top swimming pool is stunning,... More

Was this review helpful? Yes
Deddy S, General Manager at Swiss-Belinn SKA Pekanbaru, responded to this review

Dear Ms. Sophia, Greetings and Good Day from Pekanbaru ! Thank you very much for your comments - we are really glad that you enjoy your stay with us, and for sure we will be looking forward to welcome you again in our hotel in the future ! More

Pekanbaru, Indonesia
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 13, 2014

Good place to stop by since it's located on the same place with one of the biggest mall in town ( SKA Mall ). You can just crawl from the lobby to the mall. It's so near. If you're about staying here at weekend, you may come earlier ( maybe before 6pm )to avoid the crowd. They still working on... More

Was this review helpful? Yes
Deddy_Sasmita, General Manager at Swiss-Belinn SKA Pekanbaru, responded to this review

Dear Ms Julia, Thank you for staying with us in Swiss-Belinn ska Pekanbaru ! We are glad that you enjoy the location of the hotel, which indeed very strategic with stores, shops and eateries just a few step away. We are sorry that you have experienced a slow service procedure during check-in, we will use your comment as one of... More

Bogor, Indonesia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 7, 2014

I have mixed feelings about this hotel. There positive things but there also some negative things that you should know. 1. Location I like the location, it's very convenient. It's next to SKA Mall Pekanbaru where you can find franchise restaurant, hypermart, and branded shops. Also, there is 24 hours minimarket nearby. Next to the hotel there is a reflexology... More

Was this review helpful? Yes 1
Deddy S, General Manager at Swiss-Belinn SKA Pekanbaru, responded to this review

Dear Mr Emir Hartato, Greetings From Pekanbaru ! Thank you so much for your positive remarks about the location and the room's facilities of our hotel ! However, we express our deepest regret for your unfavourable experience in our restaurant. We assure you, that we have addressed the matter and person involved internally, to guarantee that the same incident wont... More

Medan, Indonesia
1 review
4 of 5 stars Reviewed June 4, 2014

First time stayed at pekan baru in Swiss-Belinn SKA its a great decision, You can find so many food and shopping anything that you need, cause inside SKA (the biggest mall in PKU). The breakfast so amazing and delicious! yummy! And its balance, in price with service.. Good Connection Wifi, Beautiful view swimming pool, and there's sport centre yeah.. Will... More

Was this review helpful? Yes
Jakarta, Indonesia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed April 15, 2014

Stayed overnight in deluxe room. No issues with check-in and quickly assigned into a room. The room design is typical 3* hotel with basic decoration, 32' LCD TV and standard bathroom amenities (with only power shower). Location is just next to SKA mall so it's convenient to shop and dine. Agreed with most of the reviews as breakfast area is... More

Was this review helpful? Yes
Singapore
Top Contributor
73 reviews 73 reviews
40 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed February 20, 2014

Staying here as i went to business trip in Pekanbaru, hotel location is not that close and not that far to airport, easy access and can get taksi (bluebird) easily. Location is just inside SKA mall, the largest they said in Pekanbaru. It's great as food easily to get. Service is good, they very attentive, check-in is must... at 2pm,... More

Was this review helpful? Yes
Deddy_Sasmita, General Manager at Swiss-Belinn SKA Pekanbaru, responded to this review

Dear C-Dharma, Thank you for staying with us ! We would like to thank you for giving constructive feedbacks for us to improve our services and facilities. In regards of mosquito problems, we have addressed the issue by having our pest control agent doing more extensive actions in mosquito-related issues, especially during monsoon seasons. Once again thank you very much... More

Padang, Indonesia
Top Contributor
85 reviews 85 reviews
7 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed January 20, 2014 via mobile

It is one of the best hotel in Pekanbaru. It is next to SKA shopping mall. So if you stay here, it's easy for you to hang out. It also has a good food, however the dining dinning room is too small. It's quite difficult to have a seat for breakfast, come early in the morning so you will get... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Swiss-Belinn SKA Pekanbaru, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Swiss-Belinn SKA Pekanbaru? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Swiss-Belinn SKA Pekanbaru

Address: Jalan Soekarno-Hatta Lot. 69 | Complex SKA Mall, Pekanbaru 28294, Indonesia
Phone Number:
Location: Indonesia > Sumatra > Riau Province > Pekanbaru
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Swiss-Belinn SKA Pekanbaru 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Travelocity, Tingo, BookingOdigeoWL and Venere so you can book your Swiss-Belinn SKA Pekanbaru reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (7)
Viewed
Pool/beach area (7)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Hotel & grounds (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (1)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Pekanbaru with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style
#2 Spa Hotel in Pekanbaru
Hotel Class
Official Description (provided by the hotel)
A 3-star international hotel, Swiss-Belinn SKA Pekanbaru is strategically located in SKA Mall, the biggest Lifestyle Shopping Centre in Pekanbaru, Riau, with easy access to the business and government district and only 10 minutes from Sultan Syarif Kasim II International Air-port. ... more   less 
Number of rooms
108

Questions & Answers

Questions? Get answers from Swiss-Belinn SKA Pekanbaru staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer