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All 42 Pekanbaru hotels

Premiere Pekanbaru

Jl. Jenderal Sudirman No. 389, Pekanbaru 28116, Indonesia
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Premiere Pekanbaru
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63%
Ranked #3 of 42 hotels in Pekanbaru
A recent review
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36 people have reviewed this hotel

Traveler rating
    8
    15
    8
    3
    2
See reviews for
3
Couples
0
1
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Serpong, Indonesia
Contributor
19 reviews 19 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed at this hotel for two days when I had a business trip to Pekanbaru in April 2014. I stayed at the 15th floor which is the highest floor in Premiere Pekanbaru. The first thing I feel when I enter the room is hot, really hot. I think it's because I haven't turned on the air conditioner yet but... More

Was this review helpful? Yes 1
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Mr. Jay, First of all, thank you for staying with us and reviewing our hotel. We will keep improving to make it perfect in every aspect. Hopefully we can served you again on your next visit. If you need anything please feel free to contact us at sales@premierehotelpekanbaru.com / reservation@premierehotelpekanbaru.com or call us at 0761.789 1818. Sincerely yours, Premiere... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed almost 2 weeks. During my staying in this hotel I got very much satisfaction from the staff who very well in delivery their service, the facilities quite new and well maintain For sure I will come back and enjoy my next visit. I believe this the only one hotel in pekan baru who spoiled the customer by providing... More

Was this review helpful? Yes 1
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Mr. John, Thank you for staying with us. Real appreciate for your review. If you have any complaint please feel free to let us know, it's our pleasure to be help. We will keep improving to serve the best for our beloved guest. Hopefully we can get a chance to serve you again on your next trip. Sincerely yours,... More

Jakarta, Indonesia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

enjoy my duty and stay at Premiere really excellent choice.. Clean room, kindly staff you can find at your breakfast.. the foods are delicious! and you must try the Spa, really make me feel relax.. complete facility, i can do anything what i want.. you will find more comfort at here..

Was this review helpful? Yes 2
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Mrs. Intan, Thank you for staying with us. We are very happy to be able to serve you and not let you down. Hopefully you will visit and staying with us again for your next trip to Pekanbaru. It's our pleasure to help you. Sincerely yours, Premiere Hotel PR More

Jakarta, Indonesia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My favorite htl in pekanbaru. I like the ambiance and modern style especially if we compare to many other hotels in this city that mostly old. Room is quite comfy and clean and i like the variety of breakfast in the restaurant. Easy access to the airport with free shuttle. Though location is not close with the malls or market... More

Was this review helpful? Yes 2
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Ms. Lidya, Thank for staying with us. We look forward to be able to serve you again on your next trip to Pekanbaru. It's our pleasure to help. Sincerely yours, Premiere Hotel PR . More

Bandung, Indonesia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

- Receptionists: not quite handy, should have some improvements - Room: stayed in Executive deluxe -- room was spacious and comfy, but the bad thing is after showering the water will drain through the sides of the bath tub and consequently it will flood the bathroom floor, and as some people have reviewed --> the walls are not soundproof, the... More

Review collected in partnership with grandzuri.com

Was this review helpful? Yes 3
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Thank you for staying with us Mr/Mrs.Noodie. Real appreciate for your review, we will keep improve it in every aspect. Hopefully we can get a chance to serve you again. Sincerely yours, Premiere Hotel PR More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 16, 2014

Clean but very noisy. Laminate floors in rooms so could hear people walking around all night. Impossible to sleep. I would not choose this hotel again. Internet connection weak and slow. Food very mediocre. Service average.

Was this review helpful? Yes 1
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 23, 2013

I stayed here this month for the third time in my business travels and a bit disappointed learing that no improvement yet in the services provided. Not since my last review on May 2013. Check in is still a constant struggle to really get what you want in the first place: single bed. They tend to sell the twin bed... More

Was this review helpful? Yes
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Ms. Mega, First of all, thank you for staying with us and give some review which we will use it to improving our service. About your problem of room type and minibar issue, please feel free to contact us directly at sales@premierehotelpekanbaru.com / reservation@premierehotelpekanbaru.com or 0761.7891818 for your next reservation. We will guarantee you, none of your previous experience... More

Senior Contributor
36 reviews 36 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 1, 2013

I stayed for 2 days and i feel comfort in my bedroom. This hotel is under the same management with Grand Zuri Hotel that i ever stayed before. Foods taste is average but their service is good. I come for business trip and this hotel is near from office.

Was this review helpful? Yes
Singapore, Singapore
1 review
5 of 5 stars Reviewed October 21, 2013 via mobile

I stayed at The Premiere for 2 nights and was very satisfied with my room & the hotel facilities! The food was of high standard and the hotel staff were very friendly & helpful. Really grateful there was free wifi here and the lounge was a very good place for hotel guests to relax. I would highly recommend this hotel... More

Was this review helpful? Yes
Bandung, Indonesia
Top Contributor
50 reviews 50 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 14, 2013

strategic location, clean, spacious room, warm swimming pool, defective checkin/out, and FREE Wi Fi Service made me pleasant. but there always room for improvement for the services, especially about breakfast time, many staff stand by at the breakfast area and doing nothing, the food also tasteless, and the salad not served well in the fresh condition. but overall I recommend... More

Was this review helpful? Yes

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Additional Information about Premiere Pekanbaru

Address: Jl. Jenderal Sudirman No. 389, Pekanbaru 28116, Indonesia
Location: Indonesia > Sumatra > Riau Province > Pekanbaru
Hotel Style:
Ranked #3 of 42 hotels in Pekanbaru
Price Range (Based on Average Rates): $
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