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All 45 Pekanbaru hotels

Premiere Pekanbaru

3.5 of 5 Hotel   |   Jl. Jenderal Sudirman No. 389, Pekanbaru 28116, Indonesia
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Ranked #7 of 45 Hotels in Pekanbaru
A recent review
3 of 5 stars Reviewed August 8, 2014
Black_Irish99 Jakarta, Indonesia
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60 reviews from our community

Traveler rating
    11
    29
    13
    5
    2
See reviews for
6
Couples
0
1
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Jakarta, Indonesia
Top Contributor
61 reviews 61 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 8, 2014

I stayed here 5 nights for business trip. The room was clean and quiet. The best part of this hotel is the laundry service by 5asec, the best hotel laundry service as my laundry experienced in other hotels never satisfactory. Breakfast was very poor... No significant variety from day to day, not many dish to choose everyday, and tasted poor.... More

Was this review helpful? Yes
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Mr/ Ms Black Irish, First of all we would like to say thank you for choosing us as the place to stay during your business trip. For the breakfast we do served some of American Classic Breakfast such as bread, cereal, salad, omelette and many of other choices. We were appreciate on your valuable comment, sure we will keep... More

Contributor
16 reviews 16 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 7, 2014

I stayed at this hotel during a business trip , and indeed there is an event at this hotel . facilities offered quite comfortable . quite outside the hotel room and clean , breakfast is very varied so guests can enjoy a menu provided . but nothing special at this hotel

Was this review helpful? Yes
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Ms. Diana, Thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment which is will push our spirit to serve every our honorable guest with best service that we have. I will definitely share your comment to our team. We look forward for your next visit to The Premiere... More

Jakarta, Indonesia
Contributor
13 reviews 13 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 31, 2014

i booked two nights stay at premiere hotel when i traveled to pekanbaru for the first time. generally because it's location, right at the center of pekanbaru and close to my office branch. because of late booking i got the smoking room, usually it's kinda deal breaker for me. but i have no other options because i travel with my... More

Was this review helpful? Yes 1
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Mr. Wahyu, First of all we would like say thank you for your visit and thank you for sharing with us. Your comment will be posted on our Employee Board so they will know that their efforts were appreciated, also encourage us to keep improving our service to our beloved guest. For the design, i believe it's depend on... More

Jakarta, Indonesia
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 25, 2014

Stayed here for almost 2 months for business trip. Overall is good. Room was big, clean, and comfortable. Amenities were provided. Staffs were really friendly. They even still remember me when I back to this hotel 4 months after my previous visit. The location was also great; easy access to city center and airport. I like the idea of requiring... More

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PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Ms. Vincentia, Thank you for sharing your good experience while you were staying with us, we are truly appreciate. We also very happy that you coming back and choosing us again as the place to stay in Pekanbaru. We will definitely share your comment to our team. Once again, thank you and we are looking forward to welcoming you... More

Jakarta
1 review
2 of 5 stars Reviewed July 22, 2014

I stayed at Premiere on 17-18 July 2014. My experience is that I can barely sleep in my room because of annoying sound coming from ceiling. This is like sound of broken fan. I reported this to receiption desk, but it seems that it is not handled and addressed. I am comfort with modern design of hotel and rooms, but... More

Review collected in partnership with grandzuri.com

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PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Mr. Wawan, Allow me to offer my apology for what happened to you during your stay at The Premiere Hotel. Once we received your comment, we will investigated this issue and ensure our Receptions staff to be more details and anticipate. If you visit Pekanbaru, please do let me know. And, I am looking forward welcoming you personally to... More

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed July 6, 2014

I think this is the great hotel for business purpose since the location is in the middle of the city and near several strategic government building. the room is clean and comfortable, the food is good

Review collected in partnership with grandzuri.com

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PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Mr. Rama, First of all, i would like to say thank you for your choice choosing us as your place to stay and for sharing your good experience while you were staying with us. Your comment will be posted at Employee Notice Board so they will know that their efforts were appreciated. Please do let us know the next... More

Jakarta, Indonesia
1 review
2 of 5 stars Reviewed June 21, 2014

We stay at deluxe executive room which we been told is one of the best room in the hotel. The room condition is very poor especially the bath room. The water is leak out from the bath tube every time you shower. The design have a problem. There are cockroach in the bath room and the lighting in the bath... More

Review collected in partnership with grandzuri.com

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PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Pak Sutono, First of all we would like to say thank you for choosing us during your visit to Pekanbaru. Another thing we would like to say very deep sorry for the inconvenience circumstance that happen during your stay. It has come to our notice and we seriously do a direct action, - firstly Management will ensure the quality... More

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed June 13, 2014

I had a business in North Duri and stayed at Premiere Pekanbaru for one night just to catch morning flight to Jakarta. As usual, it was a perfect stay. Room was perfect. Next time I will try to go to the gym or sauna. Keep it up!

Review collected in partnership with grandzuri.com

Was this review helpful? Yes
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Mr Adi, Thank you for your review, we really appreciate it. We look forward to be able to serve you again on your next trip to Pekanbaru. It's our pleasure to help you. Sincerely yours, Premiere Hotel PR More

Jakarta, Indonesia
Contributor
18 reviews 18 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 15, 2014

I stayed at Grand Zuri for 2 nites on bussiness trip, the room was in decent size, comfortable and clean, I was asking for non smoking room, which they provided me one but somehow the aisle in front my room is smell of cigarettes. I wish in the future they will manage to maintain the non smoking floor which is... More

Review collected in partnership with grandzuri.com

Was this review helpful? Yes
Bogor, Indonesia
2 reviews
4 of 5 stars Reviewed May 15, 2014

I stay here for 1 night, it was a good hotel, clean room, good breakfast, helpful staff. Specially the housekeeping, I left some of my stuff, and thay said they going to mail it to me. but I think there is a miscommunication among the staff cause I got some problem when I check in, I have to wait for... More

Review collected in partnership with grandzuri.com

Was this review helpful? Yes
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Ms. Tia, First of all i would like to apology for what happen on your reservation, sure it will became a note for us to keep improving our service. And if you need anything else, please let us know, it's our pleasure to help you. For next reservation you can call directly to 0761.7891818 or email at reservation@premierehotelpekanbaru.com /... More

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Additional Information about Premiere Pekanbaru

Address: Jl. Jenderal Sudirman No. 389, Pekanbaru 28116, Indonesia
Location: Indonesia > Sumatra > Riau Province > Pekanbaru
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Premiere Pekanbaru 3.5*
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