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All 44 Pekanbaru hotels

Premiere Pekanbaru

3.5 of 5 Hotel   |   Jl. Jenderal Sudirman No. 389, Pekanbaru 28116, Indonesia
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Premiere Pekanbaru
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68%
Ranked #6 of 44 hotels in Pekanbaru
A recent review
4 of 5 stars reviewed 4 days ago
vincentia_yunita Jakarta, Indonesia
  • Overview
  • Reviews (54)
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  • Photos (30)
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54 people have reviewed this hotel

Traveler rating
    10
    27
    10
    5
    2
See reviews for
6
Couples
0
1
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for almost 2 months for business trip. Overall is good. Room was big, clean, and comfortable. Amenities were provided. Staffs were really friendly. They even still remember me when I back to this hotel 4 months after my previous visit. The location was also great; easy access to city center and airport. I like the idea of requiring... More

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Jakarta
1 review
2 of 5 stars Reviewed 1 week ago

I stayed at Premiere on 17-18 July 2014. My experience is that I can barely sleep in my room because of annoying sound coming from ceiling. This is like sound of broken fan. I reported this to receiption desk, but it seems that it is not handled and addressed. I am comfort with modern design of hotel and rooms, but... More

Review collected in partnership with grandzuri.com

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Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 3 weeks ago

I think this is the great hotel for business purpose since the location is in the middle of the city and near several strategic government building. the room is clean and comfortable, the food is good

Review collected in partnership with grandzuri.com

Was this review helpful? Yes
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Mr. Rama, First of all, i would like to say thank you for your choice choosing us as your place to stay and for sharing your good experience while you were staying with us. Your comment will be posted at Employee Notice Board so they will know that their efforts were appreciated. Please do let us know the next... More

Jakarta, Indonesia
1 review
2 of 5 stars Reviewed June 21, 2014

We stay at deluxe executive room which we been told is one of the best room in the hotel. The room condition is very poor especially the bath room. The water is leak out from the bath tube every time you shower. The design have a problem. There are cockroach in the bath room and the lighting in the bath... More

Review collected in partnership with grandzuri.com

Was this review helpful? Yes
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Pak Sutono, First of all we would like to say thank you for choosing us during your visit to Pekanbaru. Another thing we would like to say very deep sorry for the inconvenience circumstance that happen during your stay. It has come to our notice and we seriously do a direct action, - firstly Management will ensure the quality... More

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed June 13, 2014

I had a business in North Duri and stayed at Premiere Pekanbaru for one night just to catch morning flight to Jakarta. As usual, it was a perfect stay. Room was perfect. Next time I will try to go to the gym or sauna. Keep it up!

Review collected in partnership with grandzuri.com

Was this review helpful? Yes
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Mr Adi, Thank you for your review, we really appreciate it. We look forward to be able to serve you again on your next trip to Pekanbaru. It's our pleasure to help you. Sincerely yours, Premiere Hotel PR More

Jakarta, Indonesia
Contributor
18 reviews 18 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 15, 2014

I stayed at Grand Zuri for 2 nites on bussiness trip, the room was in decent size, comfortable and clean, I was asking for non smoking room, which they provided me one but somehow the aisle in front my room is smell of cigarettes. I wish in the future they will manage to maintain the non smoking floor which is... More

Review collected in partnership with grandzuri.com

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Bogor, Indonesia
2 reviews
4 of 5 stars Reviewed May 15, 2014

I stay here for 1 night, it was a good hotel, clean room, good breakfast, helpful staff. Specially the housekeeping, I left some of my stuff, and thay said they going to mail it to me. but I think there is a miscommunication among the staff cause I got some problem when I check in, I have to wait for... More

Review collected in partnership with grandzuri.com

Was this review helpful? Yes
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Ms. Tia, First of all i would like to apology for what happen on your reservation, sure it will became a note for us to keep improving our service. And if you need anything else, please let us know, it's our pleasure to help you. For next reservation you can call directly to 0761.7891818 or email at reservation@premierehotelpekanbaru.com /... More

Duri, Indonesia
1 review
5 of 5 stars Reviewed April 28, 2014

The Premiere Team, Thanks a lot for very good services you give.. only one input since I've own car during stay in hotel, the reception didn't notify/inform the guest for free from parking fee.. Best Regards, Rahma Schlumberger Team

Review collected in partnership with grandzuri.com

Was this review helpful? Yes
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Ms. Rahma, First of all, i would like to say thank you for staying with us and giving us some review which i believe it will help us to keep improving our service and hotel to be the best one in town. We are sorry about the inconvenience. We look forward for your next visit to Premiere Hotel. Best... More

Serpong, Indonesia
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed April 13, 2014

I stayed at this hotel for two days when I had a business trip to Pekanbaru in April 2014. I stayed at the 15th floor which is the highest floor in Premiere Pekanbaru. The first thing I feel when I enter the room is hot, really hot. I think it's because I haven't turned on the air conditioner yet but... More

Was this review helpful? Yes 2
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Mr. Jay, First of all, thank you for staying with us and reviewing our hotel. We will keep improving to make it perfect in every aspect. Hopefully we can served you again on your next visit. If you need anything please feel free to contact us at sales@premierehotelpekanbaru.com / reservation@premierehotelpekanbaru.com or call us at 0761.789 1818. Sincerely yours, Premiere... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2014

I stayed almost 2 weeks. During my staying in this hotel I got very much satisfaction from the staff who very well in delivery their service, the facilities quite new and well maintain For sure I will come back and enjoy my next visit. I believe this the only one hotel in pekan baru who spoiled the customer by providing... More

Was this review helpful? Yes 2
PremierePR, Public Relations Manager at Premiere Pekanbaru, responded to this review

Dear Mr. John, Thank you for staying with us. Real appreciate for your review. If you have any complaint please feel free to let us know, it's our pleasure to be help. We will keep improving to serve the best for our beloved guest. Hopefully we can get a chance to serve you again on your next trip. Sincerely yours,... More

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Additional Information about Premiere Pekanbaru

Address: Jl. Jenderal Sudirman No. 389, Pekanbaru 28116, Indonesia
Location: Indonesia > Sumatra > Riau Province > Pekanbaru
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Premiere Pekanbaru 3.5*
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Amenities

Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style
#3 Spa Hotel in Pekanbaru
Hotel Class
Number of rooms
168

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