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Grand Zuri Pekanbaru Hotel

Jl Teuku Umar no. 7, Pekanbaru 28141, Indonesia
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1 room 1 adult
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Grand Zuri Pekanbaru Hotel
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81 Reviews from our TripAdvisor Community

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Surabaya, Indonesia
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I was here on my business trip. Grand Zuri Pekanbaru Hotel is a good place to stay because it is situated in the main street of the city. You can go around just by walking to the nearest shopping center and there are many stores open until night. And there is busway station near the hotel so you can go... More 

Helpful?
Thank DaveAlexius
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

I was on holiday with my wife and this was my second stay in this hotel. Very good locationwise as it is located just beside Pekanbaru Mall and you can have food just few steps from the hotel. Mosques are also nearby for Muslim.

Helpful?
Thank fauzicm
Medan, Indonesia
1 review
4 of 5 stars Reviewed November 19, 2015

Overall is good and comfortable. nice breakfast. There are many kind traditional food in restaurant. Feel like home in this hotel. i will never change hotel if I'm back to Pekanbaru. So comfortable and friendly...

Helpful?
Thank silviamira2015
Nopiansyah Z, Front Office Manager at Grand Zuri Pekanbaru Hotel, responded to this review

Dear Ms Silviamira2015 Warmest Greeting from Grand Zuri Hotel Pekanbaru Thank you for choosing Grand Zuri Hotel Pekanbaru as your accomodation during your trip in pekanbaru. Also I would like to say thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment about our breakfast dan we are happy to... More 

Jakarta, Indonesia
Level Contributor
78 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 15, 2015

for me this hotel is the "overall you need" available and whorted. location in the middle of town, close to everywhere, food, nightlife, shopping, etc. facility and price is affordable. modern, clean, everything you need. nothing special but like what i said. everything you need with affordable price.

Helpful?
Thank edwardorusfid
Nopiansyah Z, Front Office Manager at Grand Zuri Pekanbaru Hotel, responded to this review

Dear Mr Edwardo R Warmest Greeting from Grand Zuri Hotel Pekanbaru Thank you for choosing Grand Zuri Hotel Pekanbaru as your accomodation during your trip in pekanbaru. Also i would like to say thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment about Grand Zuri Pekanbaru and surrounding area... More 

Jakarta, Indonesia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 15, 2015 via mobile

I just check in, so I want a shower, and I turn on the hot water turns the hot water is not functioning normally. Then I reported to the Front Desk, he will explain some sent to our room in room 210. We had 15 minutes no one came too until I called again for the second time and reinforce... More 

Helpful?
2 Thank JEFFREY A
Nopiansyah Z, Front Office Manager at Grand Zuri Pekanbaru Hotel, responded to this review

Dear Mr Jeffrey. A Warmest greeting from Grand Zuri Hotel Pekanbaru Firstly, i would like to apology for any inconvenient for what happened to you while you stay at Grand Zuri Hotel Pekanbaru during your business trip at Pekanbaru. Once we received your comment, we will investigated this issue and ensure our hotel staff to take any action soon as... More 

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Jakarta, Indonesia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 7, 2015

I stayed for 4 night. It is easy reach hotel cause located in the heart of pekanbaru city. it was located near Pekanbaru Mall and Senapelan mall. The rate is reasonable for the service. The room is spacious, tidy and comfort. It was equipped with the traditional design furniture. Unfortunately the food not so good.

Helpful?
Thank Isulistyo
Nopiansyah Z, Front Office Manager at Grand Zuri Pekanbaru Hotel, responded to this review

Dear Mr Isulistyo Dear Mr Isti Warmest Greeting from Grand Zuri Hotel Pekanbaru Thank you for choosing Grand Zuri Hotel Pekanbaru as your accomodation during your business trip in pekanbaru. Also i would like to say thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment which is will push... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 11, 2015 via mobile

I spend 1 night in 10-11 august, during the stay only one staff who greeting me (reception) and the staff (man) on egg corner.really lack of smile...need more hospitallity training, ohya i wont suggest room with view to from of hotel coz of the hotel near with night club so will hv lot of noise on night

Helpful?
Thank iskandar m
Palangkaraya, Indonesia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 27, 2015 via mobile

I stayed for 4 nights. I found this hotel rather easy, because its located next to Pekanbaru mall. I stayed at deluxe room to avoid smoking room, as the non-smoking room is not available in Standard room. At first night they didn't gave the bathroom any mat, but they gave it after they cleaned the room for the first time.... More 

Helpful?
Thank Stefani_Koesanto
Level Contributor
2 reviews
5 of 5 stars Reviewed April 7, 2015 via mobile

My first time. Great room, comfortable bed, spacious bathroom, water heater n AC working properly. Adjustable price and great staff hospitality n service. However, poor for wifi n switches. No plug at bathroom either. Swimming pool need to be decorated, its to classy. Overall, i like this hotel. Muchtar - Room 201

Helpful?
Thank muchtar l
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 24, 2015

I stay for 2 nights. This is my first time to have a business trip to Pekanbaru. This hotel located across of the famous mall of Pekanbaru. Having cozy and spacious rooms, with a good cleanliness. Everythings in the room are good. Friendly staffs make me feels like home. Overall, I'm happy with the service.

Helpful?
1 Thank Deddy Y
Nopiansyah Z, Asst Front Office Manager at Grand Zuri Pekanbaru Hotel, responded to this review

Dear Mr Deddy Warmest Greeting from Grand Zuri Hotel Pekanbaru Thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment which is will push our spirit to serve every our honorable guest with best service that we have. I will definitely share your comment to our team. We look forward... More 

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