We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Zuri Pekanbaru Hotel

Jl Teuku Umar no. 7, Pekanbaru 28141, Indonesia
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Grand Zuri Pekanbaru Hotel
Professional photos View all
Browse nearby
Grand Zuri Pekanbaru Hotel
Grand Zuri Pekanbaru Hotel
Grand Zuri Pekanbaru Hotel
Write a Review

55 reviews from our community

Traveler rating
    4
    20
    27
    4
    0
See reviews for
6
3
3
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (14)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (20)
All months
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My first time. Great room, comfortable bed, spacious bathroom, water heater n AC working properly. Adjustable price and great staff hospitality n service. However, poor for wifi n switches. No plug at bathroom either. Swimming pool need to be decorated, its to classy. Overall, i like this hotel. Muchtar - Room 201

Was this review helpful? Yes
Jakarta, Indonesia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

I stay for 2 nights. This is my first time to have a business trip to Pekanbaru. This hotel located across of the famous mall of Pekanbaru. Having cozy and spacious rooms, with a good cleanliness. Everythings in the room are good. Friendly staffs make me feels like home. Overall, I'm happy with the service.

Was this review helpful? Yes 1
Nopiansyah Z, Asst Front Office Manager at Grand Zuri Pekanbaru Hotel, responded to this review

Dear Mr Deddy Warmest Greeting from Grand Zuri Hotel Pekanbaru Thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment which is will push our spirit to serve every our honorable guest with best service that we have. I will definitely share your comment to our team. We look forward... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 19, 2015

good hotel with excellent location, honesty staff and heritage decoration....I'll tell my friend for stay here for my next trip @ Pekanbaru....bathroom its nice, Cerenti restaurant also breakfast very delicious and many more, wifi on my room its so fast, and all the staff FO, Waiter also bellboy very nice and helpfull....sure I'm very happy stay with this hotel...Grand Zuri... More 

Was this review helpful? Yes 2
Nopiansyah Z, Asst Front Office Manager at Grand Zuri Pekanbaru Hotel, responded to this review

Dear Mr Isti Warmest Greeting from Grand Zuri Hotel Pekanbaru Thank you for choosing Grand Zuri Hotel Pekanbaru as your accomodation during your business trip in pekanbaru. Also i would like to say thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment which is will push our spirit to... More 

1 review
4 of 5 stars Reviewed February 19, 2015

This is one if choice hotel in pekanbaru.. Grand Zuri Hotel Pekanbaru has a nice place and also they have a nice staff.. +.friendly staff +.nice place +.many choice of menu at cerenti coffee shop Overall i really live to stay at Grand Zuri Hotel Pekanbaru.. thank you to all staff that make me really comfort when i stay in... More 

Was this review helpful? Yes
Nopiansyah Z, Asst Front Office Manager at Grand Zuri Pekanbaru Hotel, responded to this review

Dear Mr Aldo Warmest Greeting from Grand Zuri Hotel Pekanbaru Thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment which is will push our spirit to serve every our honorable guest with best service that we have. I will definitely share your comment to our team. We look forward... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2015

Good room, spacious, comfortable bed, properly working air conditioning, wonderful price for the quality and service, very clean room, great staff hospitality & service, strategic location - all your needs are within walking distance... just perfect...

Was this review helpful? Yes 2
Nopiansyah Z, Asst Front Office Manager at Grand Zuri Pekanbaru Hotel, responded to this review

Dear Mr/s Ayustaprana Warmest Greeting from Grand Zuri Hotel Pekanbaru Thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment which is will push our spirit to serve every our honorable guest with best service that we have. We look forward for your next visit at Grand Zuri Hotel Pekanbaru.... More 

Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 31, 2014

I've spent 4days 3nights at Grandzuri Pekanbaru on 3-6 December 2014. I've booked 2 rooms. Both rooms are ok. The housekeeping changed the bedsheets everyday. Air cond are ok. Everything in the rooms are perfect except for breakfast. Food are well served but the aircond in the restaurant are not really ok. It really feel hot eventhough u had breakfast... More 

Review collected in partnership with grandzuri.com

Was this review helpful? Yes 1
Nopiansyah Z, Front Office Manager at Grand Zuri Pekanbaru Hotel, responded to this review

Dear Mr Abd Aziz M Warmest Greeting from Grand Zuri Hotel Pekanbaru Thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment which is will push our spirit to serve every our honorable guest with best service that we have. I will definitely share your comment to our team. Thank... More 

Pekanbaru, Indonesia
Top Contributor
64 reviews 64 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 23, 2014

Attending a workshop or a medium seminar in this hotel is just fine. It has a room that wide enough and completed with equipment needed for that purpose. The room at 12th floor is served by a two-door lift. We can arrange an integrated service from rooms for staying till restaurant for meal. However, even better if few items of... More 

Was this review helpful? Yes
Nopiansyah Z, Front Office Manager at Grand Zuri Pekanbaru Hotel, responded to this review

Dear Mr. Bangfei, Warmest Greeting from Grand Zuri Hotel Pekanbaru Thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment which is will push our spirit to serve every our honorable guest with best service that we have. We look forward for your next visit at Grand Zuri Hotel Pekanbaru.... More 

Pekanbaru, Indonesia
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 27, 2014

near shopping centre and discotique, great location CBD, good breakfast, employye polite and professional, swimming pool and health centre very good, price not tooo expensive. shuttle service with good limousine.

Was this review helpful? Yes
Nopiansyah Z, Front Office Manager at Grand Zuri Pekanbaru Hotel, responded to this review

Dear Mr. Sutan Warmest Greeting from Grand Zuri Hotel Pekanbaru Thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment which is will push our spirit to serve every our honorable guest with best service that we have. I will definitely share your comment to our team. We look forward... More 

Jakarta
2 reviews
4 of 5 stars Reviewed October 13, 2014

variety of breakfast with delicious taste....Like it... Staff are friendly,helpfull and quck response... Located in heart of Pekanbaru ( Infront of Pekanbaru mall), make me easy to go everywhere... Thanks

Review collected in partnership with grandzuri.com

Was this review helpful? Yes
Nopiansyah Z, Front Office Manager at Grand Zuri Pekanbaru Hotel, responded to this review

Dear Mrs Lidya Warmest Greeting from Grand Zuri Hotel Pekanbaru Thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment which is will push our spirit to serve every our honorable guest with best service that we have. I will definitely share your comment to our team. We look forward... More 

Jakarta, Indonesia
Top Contributor
82 reviews 82 reviews
39 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed September 17, 2014

This hotel, is not new, even my door handle was not working smoothly. But this hotel located near main road, where we can find delicious small food stall on the pedestrian during the night, and some people selling "air akar", local beverages. The breakfast was good, but I think they need to put more electric charger plug inside room, since... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

8 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (3)
Viewed
Hotel & grounds (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question