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All 45 Pekanbaru hotels

Grand Elite Hotel

4.0 of 5 Hotel   |   Jl. Riau | Komplek Riau Bussines Centre, Pekanbaru 28192, Indonesia
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Ranked #25 of 45 hotels in Pekanbaru
A recent review
3 of 5 stars Reviewed July 1, 2014
Nursia S Medan, Indonesia
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  • Reviews (13)
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13 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
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English first
Medan, Indonesia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 1, 2014

Lobby is wide enough but it is not well designed. Room is good enough. Receptionist is not welcome and need to smile more frequently. But one thing, Grand Elite Hotel is near to the office that I visited.

Was this review helpful? Yes 1
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed June 20, 2014

I was check in at this hotel around 10pm. Receptionist looks unfriendly, no smile. I got smoking room, i request for no smoking room before, but they said "no request before". So oneday after i told to my friend who was reserve. she came to the hotel and said "i already reserve no smoking room". So on second day i... More

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Senior Contributor
22 reviews 22 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed November 5, 2013

Checked in after a long day of touring from Medan. Was given room on the highest level but to my disappointment the highest floor is where all the AC outdoor units are placed. Looking out the windows there are about 4 right underneath our room window which explains all the humming noise through out the night. Location is good as... More

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Jakarta, Jakarta Raya, Indonesia
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 13, 2013

I stayed here for meeting with my bos, because it had been prepared by the comittee so no option for another hotels. Old hotel in business centre, located in Riau Street with nightspots : Spa, Karaoke etc. The room is large, with classic design, old carpet and bad smell . Bathroom its so dark. Not remomended for a long stay.... More

Was this review helpful? Yes 1
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 31, 2012 via mobile

yes you are right this hotel provide us one of the biggest spa and massage center in pekanbaru. Grand elite have two floors for massage , spa and health club. 2nd floor is their grand spa , which have big sauna, whirpool, massage( not for women) and relaxation place 3rd floor is their swiming pool, massage center( men and women)... More

Was this review helpful? Yes 6
Jakarta, Indonesia
Top Contributor
71 reviews 71 reviews
32 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed October 29, 2012

Nice old hotel, not in down town. Upon my check in, the staff gave me two coupons for SPA time here. The facilities are good, except the pool. When I got here, the water was green and I don't know if it was normal. The massage was open 24 hours, and there are lots of coffee shop next to this... More

Was this review helpful? Yes 5
Singapore, Singapore
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed July 8, 2012 via mobile

The room was not clean enough. Very bare basic room. My room happened to be next to some building where the engine was running all night. When I look out if the window all I see is the building less than 10 feet away. The towels looked very old and were not comforting enough to use.

Was this review helpful? Yes 4
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 6, 2012

Stayed at the Grand Elite hotel for a short business stay in March 2012. Even though it is very centrally located, it is situated on a quiet street off the main road and hence it is very quiet, and the location is safe and makes you feel secure. The free buffet breakfast is good, but Western travellers may look for... More

Was this review helpful? Yes 1
Jakarta, Indonesia
Top Contributor
84 reviews 84 reviews
46 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed February 10, 2012

A typical Sumatran Chinese run hotel operation, which has many amenities (indoor pool, spa, free wifi etc.) but the interior is somewhat kitschy and shows wear and tear. Bed and bathroom were however clean and of good quality, the rooms large but had a musky smell. Wifi was free but during peak times slow but adequate during off-peak hours. The... More

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Surabaya, Indonesia
Top Contributor
92 reviews 92 reviews
49 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed April 10, 2011 via mobile

The hotel located on a busy business district, but on a descent location. Around hotel you could find: massage (famz massage or else), coffe corner. Very nice location. The hotel fitness center also good. The staff so so.... Yes a nice hotel with cozy location. Very recommended

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Additional Information about Grand Elite Hotel

Address: Jl. Riau | Komplek Riau Bussines Centre, Pekanbaru 28192, Indonesia
Location: Indonesia > Sumatra > Riau Province > Pekanbaru
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Elite Hotel 4*
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#5 Luxury Hotel in Pekanbaru #12 Spa Hotel in Pekanbaru
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Official Description (provided by the hotel)
Grand Elite Hotel Pekanbaru is the first Luxurious International Business Hotel in Malay Heritage City in Pekanbaru – Riau, Sumatera Island. It is located in the heart of Pekanbaru's China Town in “Komplek Riau Business Center” at Riau Street in Tampan District which is well-known as Entertainment area. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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