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Mercure Banjarmasin

Jl Ahmad Yani Km 2 No 98, Banjarmasin 70232, Indonesia
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1 room 1 adult
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Mercure Banjarmasin
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189 Reviews from our TripAdvisor Community

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Banjarmasin, Indonesia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Whenever I come to this hotel I always get warm atmosphere from the staffs. Tonight I just came to sante cafe at this hotel to watch a music tribute with friends. Ms Resty who is not the waitress (I can tell because she did not wear waitress uniform). She was really helpful. She helped us to find the first row... More 

Helpful?
Thank Juju_Anwar
RandyVerlie, General Manager at Mercure Banjarmasin, responded to this review

Dear Juju_Anwar, We are glad and happy to hear that you have been a loyal guest to Mercure Banjarmasin and always experience warm atmosphere from our staff. It is our goal everyday to ensure a "Feel Welcome" feeling for our guest in every visit. It is rewarding you have acknowledge Resty one of our backoffice staff during your visit. Our... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I had been stay 4 years in Banjarmasin, This hotel should be recommend due to has connection directly to Shopping Mall. it will be easily for you to find out foods or groceries inside that shopping mall, beside that the hotel provide Tour which is i had not try yet. overall hotel is good, have good swimming pool and would... More 

Helpful?
Thank Johanes B
RandyVerlie, General Manager at Mercure Banjarmasin, responded to this review

Dear Johanes B, We are glad and happy to hear that you have been a loyal guest to Mercure Banjarmasin in the past 4 years. It is rewarding to hear that our guest is happy with our hotel and the offering that we have. We're looking forward to welcoming you back again soon, and yes, try the tour next time,... More 

Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Nice room, neat and clean. Nice food and thanks to Anggie, she is very polite, friendly and helpful customer service. I am also satisfied with the service that I've been gotten from the front office staff. Thanks for the service that I've experienced with Mercure Banjarmasin Hotel.

Helpful?
Thank Sidjaja
RandyVerlie, General Manager at Mercure Banjarmasin, responded to this review

Dear Xonic, Thank you for choosing our hotel as your accommodation in Banjarmasin. We also appreciate your compliment of Anggie and your satisfaction of her friendly and helpful services provided during your stay. She is indeed one of our top Guest Ambassador. We will also share your appreciation to our Front Office staff. Customer service is our top priority, I... More 

Beijing, China
Level Contributor
12 reviews
6 hotel reviews
4 of 5 stars Reviewed December 25, 2015 via mobile

Had a pleasant stay in mercure hotel. As a 5 star hotel it does fulfill all the facilities all 5 stars hotels have. What impress me the most was the service by the staffs. They were very helpful, polite and good lookings! I got a single bed room. I asked for a room change as i and my co worker... More 

Helpful?
Thank rendywise
RandyVerlie, General Manager at Mercure Banjarmasin, responded to this review

Dear Rendywise, Thank you for your time and compliments of our staff and the services they have provided during your stay. Our "Feel Welcome" service attitude is something that we strive for everyday and for every guest. we're happy to hear that you're able to enjoy a 5 star hotel experience and service in Mercure Banjarmasin. We noted your comment... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed December 20, 2015 via mobile

I am stay here for 1 night with may wife and child before direct go to tanjung tabalong. Good place, view and facilities like swimming pool and one building of duta mall for my family relax. But for taste of food just standard.

Helpful?
Thank Rochman H
RandyVerlie, General Manager at Mercure Banjarmasin, responded to this review

Dear Rochman H, Thank you for your sharing your comment and for experiencing Mercure Banjarmasin with your family. We're happy that you and the family able to enjoy for a night of relaxation and shopping. We noted regarding our food, we will share your feedback to our creative team in the kitchen. Thank you again and looking forward to welcoming... More 

Jakarta, Indonesia
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 14, 2015 via mobile

If you're looking for a place to crash and simple expect clean amenities. Then, this would be it. Don't expect much in Banjarmasin. Having said that, I have been to better Mercures in the past. The plus point of this hotel would be that its adjacent to arguably the best mall in town.

Helpful?
Thank Danny C
RandyVerlie, General Manager at Mercure Banjarmasin, responded to this review

Dear Danny C, Thank you for sharing your comment regarding our hotel. We're happy that enjoy our Amenities and the location of our hotel which is adjacent to the best mall in Banjarmasin. Looking forward to welcoming you again in Mercure Bajarmasin. Do call us directly for us to recommend ways to experience Banjarmasin and maybe to experience some of... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 7, 2015

First of all, this hotel located on top of biggest shopping mall in Banjarmasin, that is their good point. But unfortunately they cant optimize that good point, we stay there during the weekend, I have to wait until 15:30 until i got my room. I think they also has an issue about paying attention to customer message. I book my... More 

Helpful?
1 Thank Novie A
RandyVerlie, General Manager at Mercure Banjarmasin, responded to this review

Dear Novie A, Thank you for taking the time to write us your feedback. Please accept our sincere regret and apology for the less than expected service you have experience in our hotel. We noted your comments in some areas of improvement, we sincerely hope that there will be an opportunity to welcome you back again to experience our improved... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 28, 2015

Dear Mr. Prawinko, such a pleasure I could stay in Mercure Banjarmasin with its good ambience. This hotel was well located and right in the heart of Banjarmasin, yet people could easily find food stalls and places of interest to visit. The room was comfy, and breakfast was full of selection, with the traditional food offered. However, Mercure Banjarmasin made... More 

Helpful?
1 Thank Agustinus A
RandyVerlie, General Manager at Mercure Banjarmasin, responded to this review

Dear Mr. Agustinus A, Warmest Greeting from Mercure Banjarmasin, Thank you for taking your time to tell us about your experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our breakfast, ambiance and the location of our hotel. Nevertheless, we regret to hear that your experience as a LeClub member was not satisfactory. I will immediately... More 

Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 19, 2015

I stayed for business trip for one night only. It was a nice place to stay. Upper of the shopping mall that made me easy to dine. The room is spacious, clean, international TV programs. The food in the restaurant is fair enough.

Helpful?
Thank David W
Enny I, Manager at Mercure Banjarmasin, responded to this review

Dear Mr. David, Warmest Greeting from Mercure Banjarmasin, Thank you for taking your time to tell us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel in overall experience. We will share with our team so they will maintain and improve the good service to you. At Mercure, we strive to... More 

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