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Mercure Banjarmasin

Jl Ahmad Yani Km 2 No 98, Banjarmasin 70232, Indonesia
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1 room 1 guest
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Mercure Banjarmasin
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150 Reviews from our TripAdvisor Community

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Traveler rating
    29
    83
    27
    8
    3
See reviews for
21
6
6
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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  • Indonesian first
  • Japanese first
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    (30)
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Jakarta, Indonesia
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Mercure Banjarmasin is located on top of the bigest mall in Banjarmasin, as the local said, Duta Mall. I dont know how long this hotel has been opened, but I supposed it's a new one since the building was still new, polished, and all. The facilities were okay, people loves the design of the swimming pool, but me personally, prefer... More 

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Mr/Miss Loria, Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

I was stayed here with my family for 2 nights on the second day after Eid. From the first, we choosed this hotel because of its location and close to dutamall. Overall, it was a quite good enough, we couldn't say its good because of several bad incidents. 1. We already came and check in at 13.00, but the room... More 

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Ms Nenci P, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Bandung, Indonesia
1 review
4 of 5 stars Reviewed July 19, 2015

Facilities and services are great, with reasonable price. The staffs always ready to give assistance with high class hospitality, especially Latif (haa...) Yet, the entry trough the same way with the mall often gave us hectic time. Took almost 30-40 minutes to find car parking.

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Mr/ Mrs Valued Guest, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel, beverages, view, location and the business experience. We will share with our team so they will maintain and improve the good service to you. At Mercure, we... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 17, 2015

Konsep "Let Good Things Happen " from mercure banjarmasin. Location hotel strategis in the city banjarmasin south borneo. Nice hotel vacation with business and family. Breakfast menu very good. Location near supermarket duta mall. Restaurant D'Lotus very good with menu traditional "soto banjar".

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Mr Andre B, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Bandar Lampung, Indonesia
1 review
5 of 5 stars Reviewed July 12, 2015

I am amazed with the great service in the buffet area.. the staff are very kind and helpfull, the manager personally help pick up the food my niece drop to the floor (accidently)... the food are amazingly delicious.. with variety of menu..especially western menu... The pool design is very magnifique.. Fav place to stay when I'm go to Banjarmasin...

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Mr/Ms Maulida, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel , location and have breakfast experience. We will share with our team so they will maintain and improve the good service to you. At Mercure, we strive to provide... More 

2 reviews
4 of 5 stars Reviewed July 8, 2015

Good international hotel situated in the centre of the city. Breakfast very limited for European taste. Noisy in the evening when having dinner outside because of call for prayer noise. Good place in the centre on top of a big mall. Big and very nice pool area. Everything else very good.

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Mr. Robert, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel, view, location and the business experience. Sorry for the breakfast we are adjusted and highlite to local menu and less in western to meet major clientale. We will share... More 

Indonesia
Level Contributor
48 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 16, 2015

This is my second time visited this hotel on April 2014. Hotel's location is a bit far from airport. This hotel is located in the shopping center (shopping mall). Hotel's condition is always crowded, because it become business center meeting.

Was this review helpful? Yes 1
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Ms. Rigittamelisa, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really sorry that you experienced some that not as expected. Yes, our hotel is far from airport because we are located in the main city center and airport is located out of the Banjarmasin city. Our hotel crowded... More 

Banjarmasin
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 13, 2015

One of few best location for business meeting in banjarmasin. its location in the city center which makes it easily accessible from all directions. They have many function room, with wide variance of size and reasonable prices. Meeting with delicious taste beverages. For enjoying time after sessions? Go down and you find a shopping mall, cinema, foodcourt :) Lobby and... More 

Was this review helpful? Yes 1
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Mr. Bambang, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel, beverages, view, location and the business experience. We will share with our team so they will maintain and improve the good service to you. At Mercure, we strive to... More 

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