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Mercure Banjarmasin

Jl Ahmad Yani Km 2 No 98, Banjarmasin 70232, Indonesia
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Mercure Banjarmasin
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Mercure Banjarmasin
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123 reviews from our community

Traveler rating
    22
    71
    19
    8
    3
See reviews for
17
6
5
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Malang, Indonesia
Contributor
12 reviews 12 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Here I am again on a working vacation where I could do borh work and vacation at the same time in Banjarmasin and this hotel offered me the conveniences of executing my work. I hope my boss doesn' t read this could he would think that I am more on vacation than work.....this hotel is centrally located, adjacent to a... More 

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Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Mr/Miss Jasmin, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel and location. We will share with our team so they will maintain and improve the good service to you. At Mercure, we strive to provide a superior service experience... More 

Jakarta, Indonesia
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 15, 2015

The hotel is located in the center of Banjarmasin, on top of Duta Mall, a shopping mall with a lot of restaurants and fashion stores. Although located on top of a mall, the privacy of hotel guests are still kept since the hotel can only be reached by private lifts located outside the mall. I stayed in a deluxe room... More 

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Mr/Ms. Dapriyohutomo, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel and location. We will share with our team so they will maintain and improve the good service to you. At Mercure, we strive to provide a superior service experience... More 

Top Contributor
68 reviews 68 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 8, 2015

Located in the middle of the city, I believe this is the best option in town. Spacious room, well conditioned gym, nice view from the lounge. If you compare with other mercure hotels, this is considered one of the best in Indonesia. Its good for business purpose as well as family trip

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Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Miss Candy, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel and location. We will share with our team so they will maintain and improve the good service to you. At Mercure, we strive to provide a superior service experience... More 

Contributor
18 reviews 18 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 30, 2015

Located at the top of Duta Mall, one and only mall in Banjarmasin as I know, right in the center of business area, near by a big hospital, makes this hotel as a right place to stay. Big room and very helpfull stafs. I feel so great and satisfy during stay at this hotel. Breakfast with many kind of food... More 

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Our Great Customer, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel and location. We will share with our team so they will maintain and improve the good service to you. At Mercure, we strive to provide a superior service... More 

2 reviews
4 of 5 stars Reviewed January 28, 2015 via mobile

The hotel was well appointed, with restaurants, spa, gym, pool, lovely lobby area with traditional musicians playing in the the mornings. No alcohol except beer! A gin and tonic would have been nice as an international traveller. Staff very helpful and efficient. Only complaint is the tiles around the pool and the stairs (which I slipped on and hurt my... More 

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Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Our Great Customer, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel and location. But let me take this opportunity to apologize for you to have bad experience in the slippery stairs at poolside, we will improve on this case.... More 

Kotabaru
1 review
4 of 5 stars Reviewed January 21, 2015

Very good breakfast, big swimming pool and near shopping center... But parking is very difficult because it is has to be shared with mall visitors. Especially in the weekend. Fortunately, hotel guest does not need to pay parking fee. The hotel electricity had a problem when I stayed there. Fortunately, it was only 5 minute black out.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Mr/Ms. Mara Noegroho, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel and location. But let me take this opportunity to apologize for some experiences that still not met your expectation. We will share with our team so they will... More 

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 10, 2015

Was here for business once. Pleasantly surprised by this hotel and staff. Banjarmasin is a second-tier city in Indonesia, but this hotel provided comparable service i'd receive in similar Jakarta hotels. Having the mall next door was great, as was the room's condition and cleanliness. Please keep it up! My only complaint is that neither this hotel nor any others... More 

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Our Great Customer, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel and location. But let me take this opportunity to apologize for you to have your bad service experience in the restaurant. We will train the staff to do... More 

Samarinda, Indonesia
Contributor
12 reviews 12 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 10, 2014

the location at the down town and on top of Duta mall,with nice swimming pool is the best hotel to stay individual or family.the clean room and friendly staff there make me feel like at home.I stay with my friend for 1 night and will come back again during visit south Borneo..I love eat and drink at Sante

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Mr. Hendkur, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel and location. We will share with our team so they will be happy and maintain the good service to you. At Mercure, we strive to provide a superior service... More 

Tanjung, Kalimantan Selatan, Indonesia
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed November 20, 2014

I usually sent mail directly to mr. Sendek but i lost his email adress so here we go. We, a family of five, spent last weekend in mercure banjarmasin, check in and check out went smoothly. I also used my complimentary b'day cake here, got a free one, although it was more like a pudding than a cake, but thank... More 

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Our Valued Guest Mrs. Tenry Ariny, Warmest Greeting from Mercure Banjarmasin, Thank you for staying with us and telling us about your experience at Mercure Banjarmasin. We are sorry that you still have experiences that did not meet your expectations; please allow me to express my sincerest apologies. We will follow up with improving our services and products in... More 

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