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Mercure Banjarmasin

4.0 of 5 Jl Ahmad Yani Km 2 No 98, Banjarmasin 70232, Indonesia
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Mercure Banjarmasin
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Mercure Banjarmasin
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119 reviews from our community

Traveler rating
    21
    68
    19
    8
    3
See reviews for
16
6
5
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed 4 weeks ago

Located at the top of Duta Mall, one and only mall in Banjarmasin as I know, right in the center of business area, near by a big hospital, makes this hotel as a right place to stay. Big room and very helpfull stafs. I feel so great and satisfy during stay at this hotel. Breakfast with many kind of food... More 

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Our Great Customer, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel and location. We will share with our team so they will maintain and improve the good service to you. At Mercure, we strive to provide a superior service... More 

2 reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

The hotel was well appointed, with restaurants, spa, gym, pool, lovely lobby area with traditional musicians playing in the the mornings. No alcohol except beer! A gin and tonic would have been nice as an international traveller. Staff very helpful and efficient. Only complaint is the tiles around the pool and the stairs (which I slipped on and hurt my... More 

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Our Great Customer, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel and location. But let me take this opportunity to apologize for you to have bad experience in the slippery stairs at poolside, we will improve on this case.... More 

Kotabaru
1 review
4 of 5 stars Reviewed January 21, 2015

Very good breakfast, big swimming pool and near shopping center... But parking is very difficult because it is has to be shared with mall visitors. Especially in the weekend. Fortunately, hotel guest does not need to pay parking fee. The hotel electricity had a problem when I stayed there. Fortunately, it was only 5 minute black out.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Mr/Ms. Mara Noegroho, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel and location. But let me take this opportunity to apologize for some experiences that still not met your expectation. We will share with our team so they will... More 

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 10, 2015

Was here for business once. Pleasantly surprised by this hotel and staff. Banjarmasin is a second-tier city in Indonesia, but this hotel provided comparable service i'd receive in similar Jakarta hotels. Having the mall next door was great, as was the room's condition and cleanliness. Please keep it up! My only complaint is that neither this hotel nor any others... More 

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Our Great Customer, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel and location. But let me take this opportunity to apologize for you to have your bad service experience in the restaurant. We will train the staff to do... More 

Samarinda, Indonesia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 10, 2014

the location at the down town and on top of Duta mall,with nice swimming pool is the best hotel to stay individual or family.the clean room and friendly staff there make me feel like at home.I stay with my friend for 1 night and will come back again during visit south Borneo..I love eat and drink at Sante

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Mr. Hendkur, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel and location. We will share with our team so they will be happy and maintain the good service to you. At Mercure, we strive to provide a superior service... More 

Tanjung, Kalimantan Selatan, Indonesia
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 20, 2014

I usually sent mail directly to mr. Sendek but i lost his email adress so here we go. We, a family of five, spent last weekend in mercure banjarmasin, check in and check out went smoothly. I also used my complimentary b'day cake here, got a free one, although it was more like a pudding than a cake, but thank... More 

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Our Valued Guest Mrs. Tenry Ariny, Warmest Greeting from Mercure Banjarmasin, Thank you for staying with us and telling us about your experience at Mercure Banjarmasin. We are sorry that you still have experiences that did not meet your expectations; please allow me to express my sincerest apologies. We will follow up with improving our services and products in... More 

Jakarta, Indonesia
Top Contributor
55 reviews 55 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 9, 2014

Mercure Banjarmasin is so far the best hotel in Banjarmasin, location wise, service wise, price wise. I love it. When i visit banjarmasin i always choose mercure. Mainly because of their services. They located on Mall which tenants like Cinema XXI, which i loved. So, when i stayed at mercure usually i went to see movie also. You couldn't go... More 

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Mr/Ms Wahyu, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel and location. We will share with our team so they will be happy and maintain the good service to you. At Mercure, we strive to provide a superior service... More 

banjarmasin
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 28, 2014

Great location, great shopping and food selections on the mall next door, with swimming pool. But the parking is very difficult on weekends! Starts 3000rp per hour on weekend. Close to the business district. Easy transportation, lots of taxi nearby.

Was this review helpful? Yes
Sendek, General Manager at Mercure Banjarmasin, responded to this review

Dear Our Valued Guest, Warmest Greeting from Mercure Banjarmasin, Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our hotel and location. We will share with our team so they will be happy and maintain the good service to you. At Mercure, we strive to provide a superior... More 

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Additional Information about Mercure Banjarmasin

Address: Jl Ahmad Yani Km 2 No 98, Banjarmasin 70232, Indonesia
Location: Indonesia > Borneo > South Kalimantan > Banjarmasin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Banjarmasin 4*
Number of rooms: 180
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Also Known As:
Mercure Banjarmasin Borneo
Hotel Style:
#2 Spa Hotel in Banjarmasin
#3 Luxury Hotel in Banjarmasin

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