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The Imperial Hotel

5.0 of 5 159 Thuy Van Street, Vung Tau, Vietnam
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Certificate of Excellence 2014
The Imperial Hotel
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The Imperial Hotel
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229 reviews from our community

Traveler rating
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    34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ho Chi Minh City, Vietnam
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed today NEW

The hotel was clean, the room and bathroom OK but a bit on the small size. Downsize to the room was the control of the air condition which just allowed very could air to circulate. Food was very good for lunch and in the evenings, breakfast was terrible, nasty sausages, very fatty bacon and home made bake beans which were... More 

Was this review helpful? Yes
Newcastle upon Tyne
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Amazing hotel. A lot of time and money has been spent on everything in this hotel. The design, lobby, spa, gym are all the best there is in vung tau. It does come at a cost but I have been to vung tau 7 times and there is nothing that compares. The pools are amazing. Especially the private beach club... More 

Was this review helpful? Yes 1
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Valued Guest, We are delighted to know that you enjoyed your stay with us and thank you for your valuable comment on our facilities, and services. It is truly appreciated. I will share your gracious comments with the team. We all look forward to welcoming you back to our beautiful resort in the not too distance future. With regards,... More 

Ho Chi Minh City, Vietnam
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Although this is the third time I've been here, I was really impressed by the friendliness of the staffs. I love their manner and their smiles. As a Vietnamese, sometimes, I feel discriminated in other hotels where the staffs respect the foreigners and look down on Vietnamese guests. That's why I love the staffs here so much. The hotel has... More 

Was this review helpful? Yes 1
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Valued Guest, Thank you for your positive comments on TripAdvisor. I and my staff read you comments with great pleasure and pride. Once again many thanks and I hope to personally welcome you back very soon. Feel free to email in advance of your next stay at gm@imperialhotel.vn Regards, The General Manager More 

Ho Chi Minh City, Vietnam
Top Contributor
67 reviews 67 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed at the Imperial Hotel on an overnight business trip to Vung Tau. Hotel is well located with easy access to the beach via an overhead walkway to its private beach club. Style of the hotel is a Victorian, not exactly my taste, but perfectly acceptable. Room was comfortable and well appointed (mine faced the pool area, with Juliette... More 

Was this review helpful? Yes 5
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Valued Guest. Many thanks for your valuable comments about our services and hotel. We take all of our guest comments seriously and I would like to take this time to thank you for your comments. We hope to have the pleasure to serve you again soon the next time you are visiting for business or pleasure. Please do not... More 

Ho Chi Minh City, Vietnam
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The good: The pools and beach. The breakfast. The friendly staff. The size of the room. The sauna/spa/gym. The bad: The horribly cheesy decor. It's like the worst of Las Vegas without a clear vision. There are crappy baroque/classical style European paintings everywhere. The bellhops are dressed like out of an Indiana Jones movie. There is some sort of Greek/Roman... More 

Was this review helpful? Yes 1
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Valued Guest, The management team would like to thank you for your consecutive review. We would like to assure our valued guests that I and the management team take all of our guest comments seriously. We will take the appropriate actions were needed to ensure the service quality and our valued guests satisfaction is our primary focus. We hope... More 

Helsinki, Finland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed four nights at this hotel in february 2015. We were pleased that we chose this hotel because our main idea was to enjoy sun and pool. It cost about 70 000 - 80 000 dongs by taxi to restaurants like David pizza, Yummy Yummy and Nine. In february it was quite windy in Vung Tau, but at the... More 

Was this review helpful? Yes 1
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Valued Guest, ted I would like to thank you for your positive comments posted on Tripadvisor. I will pass on to our management team your positive comments and also pass on any concerns you may have. It was a delight to have served you and we hope to have the pleasure to serve you again. Should you have any... More 

Vientiane, Laos
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's not 5 star, and the website photographer is very talented. However, the rooms are clean and interesting, the breakfast good, the staff very friendly, the beach in front is a lovely strip......I came here on business and got pretty excited when my company booked me in. It didn't disappoint, but it didn't blow me away either.....

Was this review helpful? Yes
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Valued Guest, We are delighted to receive your positive comments about your stay at our hotel. We take all of our guests comments seriously and we are always striving to improve our services and experiences for our guests. Regards, The General Manager More 

Contributor
12 reviews 12 reviews
9 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Was so surprised at how wonderful this place was. The rooms and the cleanliness standard was excellent. No complaints here. This is simply the best hotel in the areas. Staff very friendly and service is really good. Was warmly welcomed by the GM who met me in the lobby coffee shop. We had a wonderful chat and he made me... More 

Was this review helpful? Yes 2
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Valued Guest, We are delighted to know that you enjoyed your stay with us and thank you for your valuable comment on our facilities, cuisine and services. It is truly appreciated. I will share your gracious comments with the team. We all look forward to welcoming you back to our beautiful resort in the not too distance future. With... More 

detroit,michigan
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed January 22, 2015

Really didn't know what to expect by looking at the photos of the rooms, but the rooms turned out to be classically decorated - heavy furniture, decorative antique style furnishings, rich colors and carpets. A good bathroom and everything in the bathroom and room very clean. The beds - nice comforters and comfortable, which needs to be said, considering the... More 

Was this review helpful? Yes
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to know that you enjoyed your overall stay and had a great experience with us. It is nice to note that you were pleased with the service levels received. Thank you for your loyalty and we look forward to welcoming you back in the near... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2015

Seeing as I've only recently got trip advisor, I'd like to point out I visited this hotel FIVE years ago (I had to lie to be able to publish the review) and I feel even with this such long length of time it deserves to be reviewed. I'm not an insanely big traveler, I've been to 11 countries and stayed... More 

Was this review helpful? Yes
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your positive comments regarding your recent stay at the Imperial Hotel. It is always a pleasure to hear that the hard work and commitment of our staff was instrumental in that success and you enjoyed stay and our beautiful pools. Your appreciation was forwarded to the whole team at... More 

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Additional Information about The Imperial Hotel

Address: 159 Thuy Van Street, Vung Tau, Vietnam
Phone Number:
Location: Vietnam > Ba Ria-Vung Tau Province > Vung Tau
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Imperial Hotel 5*
Number of rooms: 144
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Hotel Style:
#1 Luxury Hotel in Vung Tau
#1 On the Beach Hotel in Vung Tau
#1 Spa Hotel in Vung Tau

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