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The Imperial Hotel

5.0 of 5 159 Thuy Van Street, Vung Tau, Vietnam
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Certificate of Excellence 2014
The Imperial Hotel
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The Imperial Hotel
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208 reviews from our community

Traveler rating
    97
    68
    32
    8
    3
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49
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Noida, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice colonial designed room and its facilities. The front desk staff speaks good English. The property has two swimming pools and the one across the street is overlooking the sea. Break Fast is decent. It has fitness center and free sauna. Decent speed on the wifi services, which is free. The hotel is abt 2-3 Km from down town.... More

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Mosvow
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We hosted a weeks seminar here at the end of the wet season. Everything worked well. Great breakfast, nice rooms and more than fine beachfront. Can be recommended 😄. It is also clear that the locals use the hotel for a upscale getaway and relaxing family time

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Lan N, Executive Assistant Manager at The Imperial Hotel, responded to this review

Dear JeansPerregaard, We do highly appreciate your positive comment on The IMPERIAL facilities and services during your last stay in Vung Tau. Your note has been shared to the team to compliment for the great job to maintain high standard of service. We always put our guest's satisfaction as the key point to success. We hope to have another chance... More

Saigon
Contributor
11 reviews 11 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family got back and stayed here again. we really love our premium deluxe ocean view on 4th floor as their special design with large balcony ( only 4 rooms have this design as said) where you can do little party at night outdoor and enjoy beautiful sea breeze. Very nice colonial designed room and its facilities. 2 swimming pools... More

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Lan N, Executive Assistant Manager at The Imperial Hotel, responded to this review

Dear Heinzhuynh, It is our great pleasure to have received your kind note sharing your stay experience at The IMPERIAL Hotel when you were with us in July. We are very happy to learn that your family enjoyed our hotel services and facilities. Your note has been shared to our team for encouragement and motivation to the team's good work.... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in this wonderful hotel where opulence abounds. The décor is all French style chateau with furniture over sized and comfortable. Hotel was full - SPE's charity golf tournament - and we were looked after really well. Noticeable this trip was the marked improvement in English by nearly all front office staff. Sad the cigar bar remains closed and the... More

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Lan N, Executive Assistant Manager at The Imperial Hotel, responded to this review

Dear Jarders2014, Thank you very much for your kind note sharing your stay experience at The IMPERIAL Hotel Vung Tau. Your positive comment on the services and facilites of the hotel especially on the English improvement of front line team has been well noted to share to the entire team. Please be informed that your feedback of the stay is... More

Gold Coast, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Some developers/owners flight of fancy. Victorian Europe in Vietnam, nice but does not always work. Great rooms in all but lighting which is extremely poor. Breakfast was Ok, with a reasonable selection of Western and Asian food. Pool areas are great , especially the beach pool area. Only problem was told only 1 towel per guest, get real and start... More

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Lan N, Executive Assistant Manager at The Imperial Hotel, responded to this review

Dear HIGHFLYA217, Thank you for having chosen The IMPERIAL Hotel to stay as a preferred accomodation in Vung Tau during your last trip. We have seriously reviewed your comment on the services and facilities of the hotel especially about English level of the team and towelling service at our Beach Club. Please rest assured that your comment has been shared... More

Bukit Mertajam, Malaysia
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

It was my first time to Vung Tau and I shall say that this is the best hotel to stay in when you need a majestic feel. The interior of this hotel is magnificent and fantastic! Although you need to get across the road for a private beach but it is still worth the stay!

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Lan N, Executive Assistant Manager at The Imperial Hotel, responded to this review

Dear StevoCCC, It is great to know that you have enjoyed your stay at The IMPERIAL Hotel during your last visit to Vung Tau Beach City. Your kind note has been shared to the team for their good work at delivering and maintaining the quality of hotel standards. We hope to welcome you back for another stay in very recent... More

2 reviews
3 of 5 stars Reviewed October 14, 2014

Stayed in this hotel for 3 days. Good - facilities, especially swimming pools beside the beach was awesome. the shopping center is connected to the hotel. Bad - Not 5 start service. with this price i deserve certain level of services but very poor services. many staffs can not even speak English. Breakfast buffet : about 3 star quality Not... More

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Lan N, Executive Assistant Manager at The Imperial Hotel, responded to this review

Dear Jose M, Thank you for having chosen The IMPERIAL Hotel as preferred accomodation to stay during your last trip to Vung Tau. Once receiving your review on Tripadivsor, we have shared to the entire team and a meeting of all Department Heads to immediately investigate the root caused especially during your stay period with your family. A detailed action... More

Shanghai, China
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 8, 2014

We were told the beach at Vung Tau wasn't very nice, but we thought it was. Certainly compares to Mexico beaches at any rate! It was very quiet. Some days we seemed to be the only ones there! The hotel pools were nice. Buffet breakfast had a nice selection. The room was large and comfortably fit the king and queen... More

Was this review helpful? Yes 1
Lan N, Executive Assistant Manager at The Imperial Hotel, responded to this review

Dear Tara M, It is our great pleasure to have welcomed you and your family to stay at The IMPERIAL Hotel Vung Tau early October. We are happy to know that your family have had a wonderful stay and loved Vung Tau Beach. We have reviewed your comment on our KidzClub facilities and attendant, which we have worked out the... More

San Diego, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 7, 2014

This is a beautiful hotel right on the beach. The staff is very friendly and accommodating. The vanishing edge pool and private beach access are fantastic. There are always taxis available to take you anywhere and even a place to rent a bicycle nearby. The only reason I don't give it five stars is the wifi, which is very important... More

Was this review helpful? Yes 1
Lan N, Executive Assistant Manager at The Imperial Hotel, responded to this review

Dear Josh R, Thank you very much for taking your time to share the stay experience at The IMPERIAL Hotel Vung Tau during your last vacation. It is great to know that you have enjoyed our facilities and services. Regarding the internet issue, kindly be informed that we have just started upgrading wifi internet system within the entire premise in... More

Singapore
Top Contributor
61 reviews 61 reviews
40 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed September 26, 2014

We stayed here twice, once in Nov 2013 and the other in Feb 2014. We loved the hotel room deco actually though other reviewers say it's dated. I liked how they followed closely to the Victorian theme... even their shower heads are the old school heavy brass kind. Being the only 5* hotel in Vung Tau, it may not match... More

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Lan N, Executive Assistant Manager at The Imperial Hotel, responded to this review

Dear Maryyeo, We have received your feedback on The IMPERIAL services and facilities, which you experienced during Tet celebration in last February. It is our pleasure to know that the hotel deco and architecture as well as other facilities impressed you.We have also noted your comment on our Kidz Club and smell from studio room at Gymnasium to double check... More

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Additional Information about The Imperial Hotel

Address: 159 Thuy Van Street, Vung Tau, Vietnam
Phone Number:
Location: Vietnam > Ba Ria-Vung Tau Province > Vung Tau
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Imperial Hotel 5*
Number of rooms: 144
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