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The Imperial Hotel

Certificate of Excellence
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159 Thuy Van Street, Vung Tau, Vietnam
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The Imperial Hotel
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Ranked #1 of 53 Hotels in Vung Tau
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Thorn5636783
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233 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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All months
Contributor
13 reviews 13 reviews
10 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed again on business. Food great, service great. GM wonderful. The hotel is made of high quality and is set in a Victorian style. Truly amazing. Beach is perfect with the pool and the views. You have to come and try this hotel. Highly recommended.

Was this review helpful? Yes 1
Hilo
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is decorated in the high renaissance style; took getting used to. The hallways are scented with pikake, which didn't fit in with the décor. Otherwise, it is a nice property. The hotel has 2 swimming pools; one in the property, the other across the way by the beach. The one in the property is better. The beach itself... More 

Was this review helpful? Yes 3
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor. We are delighted to know that you enjoyed your overall stay and had a great experience with us. It is nice to note that you were pleased with the service levels received. Thank you for your loyalty and we look forward to welcoming you back in the near... More 

Ho Chi Minh City, Vietnam
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel was clean, the room and bathroom OK but a bit on the small size. Downsize to the room was the control of the air condition which just allowed very could air to circulate. Food was very good for lunch and in the evenings, breakfast was terrible, nasty sausages, very fatty bacon and home made bake beans which were... More 

Was this review helpful? Yes 2
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear valued guest, First, I and my team would like to thank you for reviewing our property and many thanks for all your positive comments. We would like to also let you know that I and my service team take all of our guest comments seriously and we always strive to achieve the highest of standards that our guests expect.... More 

Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel deserves mention for sure. Vungtau is generally a sleepy town. Not much attractions nor activities. Hence choice of hotel is important. In this regard, this is certainly a choiced hotel to recommend. Mere mention of Imperial Hotel Vung Tau, gets local taxi drivers' eyebrow raised. It is referred to them as the only 5 Star hotel in Vungtau... More 

Was this review helpful? Yes 2
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Valued Guest. Many thanks for your valuable comments about our services and hotel. We take all of our guest comments seriously and I would like to take this time to thank you for your comments. We hope to have the pleasure to serve you again soon the next time you are visiting for business or pleasure. Please do not... More 

Newcastle upon Tyne
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Amazing hotel. A lot of time and money has been spent on everything in this hotel. The design, lobby, spa, gym are all the best there is in vung tau. It does come at a cost but I have been to vung tau 7 times and there is nothing that compares. The pools are amazing. Especially the private beach club... More 

Was this review helpful? Yes 2
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Valued Guest, We are delighted to know that you enjoyed your stay with us and thank you for your valuable comment on our facilities, and services. It is truly appreciated. I will share your gracious comments with the team. We all look forward to welcoming you back to our beautiful resort in the not too distance future. With regards,... More 

Ho Chi Minh City, Vietnam
Contributor
17 reviews 17 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Although this is the third time I've been here, I was really impressed by the friendliness of the staffs. I love their manner and their smiles. As a Vietnamese, sometimes, I feel discriminated in other hotels where the staffs respect the foreigners and look down on Vietnamese guests. That's why I love the staffs here so much. The hotel has... More 

Was this review helpful? Yes 2
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Valued Guest, Thank you for your positive comments on TripAdvisor. I and my staff read you comments with great pleasure and pride. Once again many thanks and I hope to personally welcome you back very soon. Feel free to email in advance of your next stay at gm@imperialhotel.vn Regards, The General Manager More 

Ho Chi Minh City, Vietnam
Top Contributor
68 reviews 68 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Recently stayed at the Imperial Hotel on an overnight business trip to Vung Tau. Hotel is well located with easy access to the beach via an overhead walkway to its private beach club. Style of the hotel is a Victorian, not exactly my taste, but perfectly acceptable. Room was comfortable and well appointed (mine faced the pool area, with Juliette... More 

Was this review helpful? Yes 6
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Valued Guest. Many thanks for your valuable comments about our services and hotel. We take all of our guest comments seriously and I would like to take this time to thank you for your comments. We hope to have the pleasure to serve you again soon the next time you are visiting for business or pleasure. Please do not... More 

Ho Chi Minh City, Vietnam
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The good: The pools and beach. The breakfast. The friendly staff. The size of the room. The sauna/spa/gym. The bad: The horribly cheesy decor. It's like the worst of Las Vegas without a clear vision. There are crappy baroque/classical style European paintings everywhere. The bellhops are dressed like out of an Indiana Jones movie. There is some sort of Greek/Roman... More 

Was this review helpful? Yes 1
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Valued Guest, The management team would like to thank you for your consecutive review. We would like to assure our valued guests that I and the management team take all of our guest comments seriously. We will take the appropriate actions were needed to ensure the service quality and our valued guests satisfaction is our primary focus. We hope... More 

Helsinki, Finland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 14, 2015

We stayed four nights at this hotel in february 2015. We were pleased that we chose this hotel because our main idea was to enjoy sun and pool. It cost about 70 000 - 80 000 dongs by taxi to restaurants like David pizza, Yummy Yummy and Nine. In february it was quite windy in Vung Tau, but at the... More 

Was this review helpful? Yes 1
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Valued Guest, ted I would like to thank you for your positive comments posted on Tripadvisor. I will pass on to our management team your positive comments and also pass on any concerns you may have. It was a delight to have served you and we hope to have the pleasure to serve you again. Should you have any... More 

Vientiane, Laos
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 10, 2015

It's not 5 star, and the website photographer is very talented. However, the rooms are clean and interesting, the breakfast good, the staff very friendly, the beach in front is a lovely strip......I came here on business and got pretty excited when my company booked me in. It didn't disappoint, but it didn't blow me away either.....

Was this review helpful? Yes
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Valued Guest, We are delighted to receive your positive comments about your stay at our hotel. We take all of our guests comments seriously and we are always striving to improve our services and experiences for our guests. Regards, The General Manager More 

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