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All 52 Vung Tau hotels

Imperial Hotel

5.0 of 5 Hotel   |   159 Thuy Van Street | Ba Ria-vung Tau, Vung Tau 74000, Vietnam
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Ranked #1 of 52 Hotels in Vung Tau
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Jose M
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199 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
3 of 5 stars Reviewed 1 week ago NEW

Stayed in this hotel for 3 days. Good - facilities, especially swimming pools beside the beach was awesome. the shopping center is connected to the hotel. Bad - Not 5 start service. with this price i deserve certain level of services but very poor services. many staffs can not even speak English. Breakfast buffet : about 3 star quality Not... More

Was this review helpful? Yes
Lan N, Executive Assistant Manager at Imperial Hotel, responded to this review

Dear Jose M, Thank you for having chosen The IMPERIAL Hotel as preferred accomodation to stay during your last trip to Vung Tau. Once receiving your review on Tripadivsor, we have shared to the entire team and a meeting of all Department Heads to immediately investigate the root caused especially during your stay period with your family. A detailed action... More

Shanghai, China
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We were told the beach at Vung Tau wasn't very nice, but we thought it was. Certainly compares to Mexico beaches at any rate! It was very quiet. Some days we seemed to be the only ones there! The hotel pools were nice. Buffet breakfast had a nice selection. The room was large and comfortably fit the king and queen... More

Was this review helpful? Yes
Lan N, Executive Assistant Manager at Imperial Hotel, responded to this review

Dear Tara M, It is our great pleasure to have welcomed you and your family to stay at The IMPERIAL Hotel Vung Tau early October. We are happy to know that your family have had a wonderful stay and loved Vung Tau Beach. We have reviewed your comment on our KidzClub facilities and attendant, which we have worked out the... More

San Diego, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel right on the beach. The staff is very friendly and accommodating. The vanishing edge pool and private beach access are fantastic. There are always taxis available to take you anywhere and even a place to rent a bicycle nearby. The only reason I don't give it five stars is the wifi, which is very important... More

Was this review helpful? Yes 1
Lan N, Executive Assistant Manager at Imperial Hotel, responded to this review

Dear Josh R, Thank you very much for taking your time to share the stay experience at The IMPERIAL Hotel Vung Tau during your last vacation. It is great to know that you have enjoyed our facilities and services. Regarding the internet issue, kindly be informed that we have just started upgrading wifi internet system within the entire premise in... More

Singapore
Top Contributor
57 reviews 57 reviews
38 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here twice, once in Nov 2013 and the other in Feb 2014. We loved the hotel room deco actually though other reviewers say it's dated. I liked how they followed closely to the Victorian theme... even their shower heads are the old school heavy brass kind. Being the only 5* hotel in Vung Tau, it may not match... More

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Lan N, Executive Assistant Manager at Imperial Hotel, responded to this review

Dear Maryyeo, We have received your feedback on The IMPERIAL services and facilities, which you experienced during Tet celebration in last February. It is our pleasure to know that the hotel deco and architecture as well as other facilities impressed you.We have also noted your comment on our Kidz Club and smell from studio room at Gymnasium to double check... More

Bangkok, Thailand
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was on a business trip and was booked into a different hotel from my visiting colleague, who persuaded me to stay at the Imperial! Good move! Great bed and linen, good sea view and fine service, and the food was pretty good too!

Was this review helpful? Yes
Lan N, Executive Assistant Manager at Imperial Hotel, responded to this review

Dear Azzabab, Thank you for having chosen The IMPERIAL Hotel to stay during your last business trip to Vung Tau. It is great honour to learn that you have had an enjoyable stay and happy at The IMPERIAL services and facilities. Your compliment has been shared to the team to encourage us to work better and better in service delivery.... More

Sydney, Australia
Top Contributor
101 reviews 101 reviews
26 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Delighted they've turned the loud music off in the Aha beer garden across the road. It's a lovely place to have a quiet meal and beer at very reasonable prices and very friendly and efficient staff. Highly recommended.

Was this review helpful? Yes
Lan N, Executive Assistant Manager at Imperial Hotel, responded to this review

Dear linhmartin, It is our great pleasure to receive your positive comment on our improvement at Beer Garden. We must say thanks to you for your kind note from last time, which helped us to take action for change. Please rest assured that we always value our guest's feedback to maintain the consistency of service delivery. Again, thank you so... More

Ho Chi Minh City, Vietnam
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 11, 2014

It is the best hotel in Vung Tau but the decoration is a bit kitsch. Top quality service with very fiendly and professional staff. Most of the time the hotel is full on Fridays and week end! I often travel to Vung Tau for business and always enjoyed my stays in this hotel except the average quality of the breakfast... More

Was this review helpful? Yes
Lan N, Executive Assistant Manager at Imperial Hotel, responded to this review

Dear Ema R, We have received your feedback sharing your experience during the last visit to Vung Tau Beach City, which we would like to express our thanks for. We are happy to have learnt that you have had great stays at The IMPERIAL so far whenever going business to Vung Tau. Regarding breakfast quality, as our newly Executive Chef... More

Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 1, 2014

Were given a cheap, off season deal here. It was all a bit fake and tatty. However, we did go across the road to their beachside restaurant. Although expensive, the seefood and sunset were both memorable.

Was this review helpful? Yes 1
Lan N, Executive Assistant Manager at Imperial Hotel, responded to this review

Dear Vanessa60_12, We have received your feedback about The IMPERIAL services and facilities sharing your experience during your stay last year. Your comment on the architecture and interior design has been immediately addressed to our Project Management Team for their attention and neccessary action taken. We also noted your overall rating, which have been shared to the entire hotel management... More

Copenhagen, Denmark
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 31, 2014

Stayed on this hotel for four days with my wife and two smaller kids. From the first contact on the telephone to the day we left I felt so welcome and every one was so nice and helpful. Super nice hotel with playroom for the kids and a big playroom for the kids in the mall next door. Pool by... More

Was this review helpful? Yes 2
Lan N, Executive Assistant Manager at Imperial Hotel, responded to this review

Dear TRohde88, We are delighted to receive your kind note sharing your stay experience at The IMPERIAL hotel during the last visit to Vung Tau. Your compliment to our services and facilities especially to the kid's room and pools has been shared to the entire team for encouragement and motivation on their great job to maintain high service quality. Thanks... More

Ho Chi Minh City, Vietnam
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 29, 2014

After checking in and getting to the room, I was actually quite pleased. The walk down the dimly lit corridors had left me worried, however, the room was very pleasant with some nice features and a good view to boot. My initial problem came the same day at the spa. For a 5 star resort, they really do have a... More

Was this review helpful? Yes 1
Lan N, Executive Assistant Manager at Imperial Hotel, responded to this review

Dear Rhys M, Thank you so much for taking your time sharing your issues experienced from your stay at The IMPERIAL Hotel last month. We truly regret that the team did not manage to handle the situations professionally and flexibly. Once receiving your note on Tripadvisor, we have called an urgent meeting to investigate the whole thing with related department... More

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Additional Information about Imperial Hotel

Address: 159 Thuy Van Street | Ba Ria-vung Tau, Vung Tau 74000, Vietnam
Phone Number:
Location: Vietnam > Ba Ria-Vung Tau Province > Vung Tau
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Imperial Hotel 5*
Number of rooms: 144
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