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AVANI Hai Phong Harbour View Hotel

Certificate of Excellence
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12 Tran Phu Street, Haiphong, Vietnam
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1 room 1 guest
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AVANI Hai Phong Harbour View Hotel
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113 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (113)
  • Mar-May only
    (33)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (16)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW

Outstanding service, nice rooms, great bar, excellent food. The staff including the front desk, bar tender, porters and General Manager were extremely helpful and customer focused. After walking for 30 minutes (we got lost) from the train station, the staff provided towels and cold tea, the minute we walked in the door. We preferred this hotel over the big city... More 

Was this review helpful? Yes
GMAvaniHaiphong, General Manager at AVANI Hai Phong Harbour View Hotel, responded to this review

Dear Mark K Nice to read your comment after meeting you here in Hai Phong. I am very happy to hear how much you appreciate the help our teams have offered and look forward to welcome you back on your next trip. Christian Bernkopf – General Manager, AVANI Hai Phong Harbour View 12 Tran Phu Street | Hai Phong |... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Nicest manager, friendly staff, fantastic cooking class! We only ended up staying in Haiphong because of the horrible flooding in Halong Bay, and so decided to keep out of the rain for a day and night and then go to Hanoi. We decided to spend the time doing a cooking class and the only one the internet showed up was... More 

Was this review helpful? Yes
GMAvaniHaiphong, General Manager at AVANI Hai Phong Harbour View Hotel, responded to this review

Dear Nicola G Thank you for this positive and detailed report. I am very happy to reads your comments on our team and the great outcome of our cooking class. Your nice comments have been shared to all involved and my personal thanks have been passed on to the service and kitchen teams who took care of you during your... More 

Haiphong, Vietnam
1 review
5 of 5 stars Reviewed 1 week ago

i can recommend this hotel to all in Haiphong. i stay there a lot! i would like to recommend many staff but for the moment, i highly recommend Mr Dang who is in the concierge service. neerav kumar gupta

Was this review helpful? Yes
GMAvaniHaiphong, General Manager at AVANI Hai Phong Harbour View Hotel, responded to this review

ear Neerav432 It is nice to see this great comment on Tripadvisor. We are always looking forward to have you back with us and to make your time in Hai Phong an enjoyable one. Mr. Dang at concierge has received the well-deserved reward following your comments Best personal regards Christian Bernkopf – General Manager, AVANI Hai Phong Harbour View 12... More 

Southington, Connecticut
1 review
5 of 5 stars Reviewed July 27, 2015

I stayed at the Avani Harbour View Hotel for a whole month, and I can honestly say that there is not one thing I would change about the hotel. Every staff member made me feel as if I was the only guest in the hotel every time I came into contact with them. The room was beautiful, and spotless. The... More 

Was this review helpful? Yes
GMAvaniHaiphong, General Manager at AVANI Hai Phong Harbour View Hotel, responded to this review

Dear GearinShea What a pleasure to read your review. I have passed your kind words on to the teams and we are all looking forward to welcome you back to AVANI Hai Phong Harbour View soon. Best personal regards Christian Bernkopf – General Manager, AVANI Hai Phong Harbour View 12 Tran Phu Street | Hai Phong | Viet Nam T:... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed July 14, 2015

Hotel is looking located in a quite area.. Great for those who wants to get away from busy Vietnam streets. The staffs are very friendly. The rooms are nice with fast internet. However change of pillow is recommended as the current ones in use are worn out.

Was this review helpful? Yes
GMAvaniHaiphong, General Manager at AVANI Hai Phong Harbour View Hotel, responded to this review

Dear Amrik S Thank you for such a positive review and your good comments on our team. It is good to see you have been looked after well and felt the Vietnamese hospitality here in Hai Phong. We do have a pillow menu which gives various choices to our guest from more soft to hard and contour pillows. Our housekeeping... More 

Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 1, 2015

i say this is the best hotel in haiphong but then again you dont have too much to choose from in this town. first impressions you get a nice colonial style feel when you walk in the lobby and the staff are very pleasant. my colleague booked us into a standard room and when i walked in i felt like... More 

Was this review helpful? Yes
GMAvaniHaiphong, General Manager at AVANI Hai Phong Harbour View Hotel, responded to this review

Dear Squealer19, I appreciate you took the time to write this honest comment on the hotel. It is great to see you are highlighting the good performance and friendliness of or associates. We have done many renovation projects and the Executive rooms are great. Next time you are back I will surely look after your room assignment and ensure you... More 

Dijon, France
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 30, 2015

We stayed here for one night in transferring from Hoi An to Halong Bay. The hotel is a little dated, but the room was more than adequate. The aircon was a little noisy. The staff were wonderful and could not do enough for you. The restaurant food was pretty good to. We did not venture out to explore as it... More 

Was this review helpful? Yes
GMAvaniHaiphong, General Manager at AVANI Hai Phong Harbour View Hotel, responded to this review

Dear Harryparry_2010 Thank you for your great review. It is good to see you have stopped over in Hai Phong on your way to Halong Bay. As the local airport offers direct connections to Danang and Saigon this makes travel so much more convenient and Halong easy accessible. The swimming pool was under renovation and is opening on July 4th... More 

Da Nang, Vietnam
1 review
5 of 5 stars Reviewed June 12, 2015

We experienced exceptional food and service in the hotel restaurants and a really good time at Cheers Pub. The staff top it off with their professionalism, efficiency, and great attitudes. The room is spacious and really nice. We were so satisfied with the warm, attentive and excellent service of Hung from the Cheers Pub, he made our time there so... More 

Was this review helpful? Yes
GMAvaniHaiphong, General Manager at AVANI Hai Phong Harbour View Hotel, responded to this review

Dear Van D, Fantastic review. I am very happy to see you had a great stay and our team was able to make this a great experience. Your compliments have been passed on to Mr Hung. Please kindly let me know if business or leisure bring you back to stay with us at AVANI Hai Phong Harbour View. Christian Bernkopf... More 

Kuala Lumpur, Malaysia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 24, 2015

It’s the best hotel in Hai Phong as I know. I was very impressed with Japanese food in Japanese private room. If you are looking for Japanses cuisine in Hai Phong, you should experience in private room/ Nam Phuong restaurant.

Was this review helpful? Yes
GMAvaniHaiphong, General Manager at AVANI Hai Phong Harbour View Hotel, responded to this review

Dear Xuxannguyen Firstly I would like to thank you for another great review and your support to AVANI Hai Phong Harbour View. I am very happy to see that you did enjoy the Japanese food and the setting of our new Private Dining Rooms. I do hope we will be able to welcome you back very soon Best personal regards... More 

Mumbai (Bombay), India
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 8, 2015

overall, its the nicest hotel in Haiphong. its a well maintained hotel and very well located with Haiphong. The rooms, bathrooms and passageways can do with some refurbishment though. The bar and restaurant are really nice.

Was this review helpful? Yes
GMAvaniHaiphong, General Manager at AVANI Hai Phong Harbour View Hotel, responded to this review

Dear random10 Thank you for taking the time to write this review. I am happy to see you did enjoy the hotel overall and had a good stay with us. We have been doing some substantial work in upgrading back of house facilities like piping and air-conditioning. Further upgrades more guest facing are scheduled and will follow gradually. I am... More 

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