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BEST WESTERN Pearl River Hotel

Km8 Pham Van Dong St Anh Dun | Duong Kinh District, Haiphong 084, Vietnam
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BEST WESTERN Pearl River Hotel
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19 reviews from our community

    Trip type
Traveler rating
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    4
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    1
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Date Rating
Leeuwarden, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed May 31, 2012 via mobile

Nice hotel, with good variety of food and wine offer and friendly staff. However, very quiet and too far away from the centre of Hai Phong (5km). Internet connection was not stable, which is quite unfortunate for regular travellers. At the same time, the welness facilities were excellent. Summarizing; demanding business travelers: not advised to stay here. Travellers with more... More

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Kevin n, Manager at BEST WESTERN Pearl River Hotel, responded to this review
June 11, 2012

Dear Mr. Joost K, Thank you for posting your comment on Trip Advisor. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the comment you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Penshurst, Australia
1 review
5 of 5 stars Reviewed April 26, 2012

Stayed 2 nights with a group at the Best Western Pearl River Hai Phong. The staff were very friendly and went out of their way to make sure every need was met with excellent language skills. The food was delicious and reasonably priced. I highly recommend this hotel for your stay in Hai Phong either bor business or pleasure. Its... More

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Singapore
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 2, 2012

Best Western Pearl River hotel is indeed literally the best western hotel in Haiphong. This is because the 2nd best hotel in haiphong would have been the local hotels - ie Nam Cuong (Tray). You don't have much choices in Haiphong.....The staff in this hotel speaks decent english comparatively to other hotels in Haiphong and so if you cannot speak... More

Was this review helpful? Yes 1
Hanoi
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 1, 2011

I really like this hotel, and I even go out of my way to stay here when I could just go to Haiphong for the day. It's just what you need - very friendly and helpful staff, nicely furnished, comfortable, nice pool, just nice atmosphere. Nothing too fancy, and not expensive. Breakfast nothing amazing, but completely fine for before work.... More

Was this review helpful? Yes 1
Hong Kong, China
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 16, 2011

We stayed here for one night on our way to Haiphong airport following an excellent trip to Halong Bay. Vietnam Airways has recently (July 2011) started a flight from Haiphong to Da Nang meaning that if like us, you are travelling on to Hoi An, you no longer have to go all the way back to Hanoi to catch a... More

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Birmingham
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 1, 2011

There are two reasons why I think this hotel is the best in Hai Phong. One, the staff, is definitely a positive, the second - there isn't exactly much competition - defines damning with faint praise. Hai Phong is Vietnam's third city in terms of size. However, is a distinctly industrial area, with poor links to Hanoi by road. As... More

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iaca
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed February 21, 2011

DO NOT STAY HERE!!! We had just arrived back from HaLong Bay and we knew to request soft beds because our stay on the way to HaLong Bay, the beds were ROCK HARD. We decided to get a massage in the hotel spa. First, my masseuse tried to charge me for a 90 minute massage when I clearly only got... More

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hhres, General Manager at BEST WESTERN Pearl River Hotel, responded to this review
March 11, 2011

These guests made a complaint to the hotel 3 months after the incident they mention. Their complaint even after such a long time was investigated by the hotel and a written reply sent to them. Now after another month, they make this sudden complaint here, on this site. We wonder what their agenda is!! To say high and loud “DO... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 26, 2010

Best Westerns dont have a good time of it. They are known as budget basic accommodation, so when booking you dont expect much! We had checked out of another hotel on Tuan Chau Island early having had a very bad experience, so we decided on Haiphong at 6pm, got online and googled hotels. We were only one night in Haiphong... More

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Sequim, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2010

Even though we arrived at 0330 everyone was alert and attentive. Gracious and charming overall, all the time. These folks got burned on mattress purchase, thought I was literally laying on concrete, actually had to look! They are aware of this and have been replacing these mattresses, changed ours out for a new one from another room quickly. Can't beat... More

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Hua Hin, Thailand
1 review
5 of 5 stars Reviewed July 29, 2010

Dear Travellers, if you are looking for nice and decent hotel in Hai Phong city of Vietnam, please take a look at my comment about the Best Western Pearl River Hotel. It was my first time spending my vacation in Vietnam. Best Western Pearl River Hotel is the hotel that will make your trip worth wide. Beginning from welcome tavel... More

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BEST WESTERN Pearl River Hotel
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Additional Information about BEST WESTERN Pearl River Hotel

Address: Km8 Pham Van Dong St Anh Dun | Duong Kinh District, Haiphong 084, Vietnam
Region: Vietnam > Haiphong
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 7 Specialty lodging in Haiphong
Price Range: $
Official Description (provided by the hotel):
Best Western Pearl River Hotel is a mere five-minute drive from the city centre, close to Cat Bi Airport and to the new Haiphong Exhibition Centre, and just 15 min from the famous Do Son Beach. ... more   less 
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BEST WESTERN Pearl River Hotel
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