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Phi Phi Hotel

Center of Ao Ton Sai Village, Ko Phi Phi Don 81000, Thailand
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Phi Phi Hotel
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Ranked #10 of 39 Hotels in Ko Phi Phi Don
A recent review
4 of 5 stars reviewed 1 week ago
SineadLeahy Melbourne, Australia
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566 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Krabi Province, Thailand
1 review
1 of 5 stars Reviewed 1 week ago

I refused to stay at this hotel because the receptionist on the front desk was mocking and laughing at me when I was checking in. It was outrageous. I called the booking website to complain and when they phoned her to ask her why she was behaving like this , she apparently said she didn't care! The booking agent gave... More 

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

While there were things that could be improved overall compared to other places in Thailand, this was a good hotel. Yes it could be updated, staff at times were rude, the pool area could be bigger and there should be wifi accessible in rooms for the rating it has. The room was clean and comfortable, the location was very good... More 

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Pittsburgh, Pennsylvania
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Here's the deal with this place: with an island full of terrible options this is one of the best ones. With that being said, you pay more that what you get which is consistent with the reviews that I read before traveling. The hotel is worn down for sure. We stayed in room 403 (I think that was it) and... More 

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Bispham,The Fylde
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we stayed for 7 nights at this hotel so got a good feel for it. the reception staff are very accommodating and pleasant,our room was a nice size with a comfortable bed but very tired decor, the room service left a lot to be desired the floor wasn't swept or mopped for the whole 7 days bathroom had fresh towels... More 

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Top Contributor
54 reviews 54 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in no way 4 - 5 star so if you want to be sitting in your room day and night, this is not your hotel!! I have seen a few places in Phi Phi and they were horrendous so for me this place was the best. Yes it is dated and could do with a lick of... More 

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Coventry, United Kingdom
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at phi phi hotel for 2 nights after searching for a good hotel in phi phi online. It appears that there are no 'top quality' hotels on phi phi so went with the recommendation of a couple we met in patong. The hotel is very clean and the staff are very friendly and speak fairly good English. The air... More 

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2 reviews
2 of 5 stars Reviewed 2 weeks ago

Beautifully situated but thats about it. WiFi only in reception. General appearance is shabby. Staff not as friendly like in general, in Thailand. No drinks allowed at the pool with very limited space and chairs. Rooms very small and not serviced to an acceptable standard. Breakfast way below par compared to other places we stayed in Thailand. No lifts, bad... More 

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Porthtowan, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked 1 night here in between a more luxury resort stay at erawan palms on North side of phi phi and returning to Phuket to travel home. It's location is ideal for this as its right by the pier. We booked a room in the west wing which was just off to the side of the hotel in a... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Spent 3 weeks in thailand and 5 nights at Phi Phi Hotel. By far the worst experience we had in the country. Terrible service from top to bottom, rude staff, rude security. they literally do not even clean the room, they only make the bed. Hotel is extremely loud and difficult to get any rest. I wouldn't even let my... More 

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4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Travelling with my wife, early March 2015. Location: very close to pier, 2 mins walking, right at the start of PhiPhi. Not a resort destination but any beach is not more than 15 mins walk. Service: not much to offer in terms of service, infact, non existent room service and staff is not very flexible Room quality: decent clean rooms.... More 

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