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Coco's

Moo 7, Loh Da Lum Bay, Ko Phi Phi Don 81000, Thailand (Formerly U.S. Guesthouse)
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Coco's
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Coco's
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71 reviews from our community

Traveler rating
    10
    15
    28
    11
    7
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3
24
12
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Auckland
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The smell is disgusting. We have been travelling around Asia for few months staying in budget accommodations and this place has been by far the worst we have stayed in. We booked their fan room with no hot water for 800 bath. Our room smelled so bad from the sewage. We used detol several times but it had no chance... More 

Was this review helpful? Yes
zzzppcoco, Owner at Coco's, responded to this review

Tezerka, Thank you for your frank feedback however bad it is. We have already started to work out what happened during your stay and resolve the smell. (Older traditional guesthouses do have variable plumbing but this is not a common issue.) As to the cold water in the room, this is as advertised on all our online hotel booking partners... More 

1 review
1 of 5 stars Reviewed 1 week ago

I spent 4 days in a twin private room with aircon, the bed are terrible, and I'm not that kind of person who complain about beds. No one came to clean the room during that time. Someone tried to open my door at the night when I was sleeping and the worst : my shoes and one dress were stole... More 

Was this review helpful? Yes
zzzppcoco, Owner at Coco's, responded to this review

Maria Eduarda F, Thank you for your comment and although we are devastated you had such a poor experience we can assure you that for the vast vast majority your experience was not normal. Let me go through your points. 1. The beds are a specific hardness and we do often get people who do not feel comfortable with a... More 

Slough, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nothing special about this place, shower was awful and no hot water, but expected on an island in a way. Best thing about is when you're hungover you can open your door and there is a shop to buy water. Oh and it's quiet away from all the beach parties.

Was this review helpful? Yes
zzzppcoco, Owner at Coco's, responded to this review

J87sey, Perth, Australia, Thank you for your comment and saying that 'it's quiet away from all the beach parties.' These are some of the guesthouses major appeals. The 1 star fan rooms do not have hot water but do have cool fresh mountain well water. Cold water ( i,e, no hot showers) is as advertised in all the online travel... More 

Israel
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We tried to find good hotel without paying alot. We've seen Coco's photos on this site, and its not similar to. what we saw. A day later we moved to uphill cotage which is 2 meters from there and earned more for same price.

Was this review helpful? Yes
zzzppcoco, Owner at Coco's, responded to this review

Alon_Vi, Israel. Thank you for your comments and the 4 out of 5 marks you gave for location and service aspect of your stay and the comment that 'what you pay is what you get'. We believe the photos on online travel agency websites and our own websites and face book pages reflect the reality at the guesthouse. I'm glad... More 

North West, England
Top Contributor
65 reviews 65 reviews
15 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked into a double room with fan, window didn't close so bugs coming in and a bit noisey with people returning from bars. Shower was FREEZING. No hot water is fine usually as it is so warm in Thailand but this was almost unbearable! It's ok for one night as somewhere to sleep if you just want to party but... More 

Was this review helpful? Yes
zzzppcoco, Owner at Coco's, responded to this review

jmm84, Thanks for your review. The fan rooms are our most basic rooms and fit with the tradition old 1 star guesthouse rooms that are so prevalent in Thailand. Thanks for the heads up about the window. I will get the maintenance guy to check all the windows. The showers are cold as advertised on all the websites and are... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Traveling on a budget, we were directed towards Coco's not expecting too much. It is away from the party scene, which is exactly what we were after, but not far from the centre. The room was surprisingly pleasant. The staff were very friendly and helpful and spoke good English. No complaints, would stay again.

Was this review helpful? Yes
zzzppcoco, Owner at Coco's, responded to this review

Jessica L, Thank you for your review of Coco's. Coco's is an excellent budget choice and we are glad you share this view. Phi Phi Is a great place to party but Coco's is in a perfect place to sleep away from the noise of the bars. Our rooms are simple and to the point but they are clean and... More 

Cheshire, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was average, it's cheap but I've stayed in nicer hostels/guesthouses for less than what we paid here. However the majority of the accommodation on Phi Phi island generally seemed more expensive! The room itself was clean and the bed was fine but the bathroom was a little grubby and just got more disgusting as the days passed. Ants were... More 

Was this review helpful? Yes
zzzppcoco, Owner at Coco's, responded to this review

Hi Yasmin R, Thank you for your comment on the guesthouse. I think you are right to point out that the prices are considered high on Phi Phi for the equivalent on the mainland of Thailand. Thank you for saying how the clean the room was and the bed was fine. I'm not sure I have heard about this situation... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Coco's did the job for one night but that is it. The room was smelly and the bathroom stank of sewage and every time you turned the tap on the room stank, I know the sewage in Koh Phi Phi is not great but there are better places to stay. The location of CoCo's is okay but again there are... More 

Was this review helpful? Yes 1
zzzppcoco, Owner at Coco's, responded to this review

Katie B, Thank you for your commentary. I glad you found the guesthouse did the job for one night and the location was ok. Other guesthouses nearer the beach and the party bars are available but can be noisier. I am sorry you found it was smelly when you were there. Sometimes this old part of Phi Phi can have... More 

San Diego, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 of 5 stars Reviewed November 13, 2014 via mobile

Though the location is good if you want to be away from the noise of the bars the room was pretty terrible. In hindsight I would have either chosen a different guesthouse or perhaps paid a couple of extra bucks for something nicer. Not my favorite place throughout my thailand getaway.

Was this review helpful? Yes
zzzppcoco, Owner at Coco's, responded to this review

Brian60750, Thanks for your honest reply. The standard air con rooms are basic as advertised and the rooms are what they are. Everyone has their own tastes and standards and we are sorry the 1 star guest house didn't meet yours. These kind of reviews are good for us to try to get future guests to check they understand the... More 

Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 9, 2014

The staff were nice but the room felt like a prison, it was dark and dingy, you can get much better value nearby with much nicer rooms. Location was good if you want to avoid the noise from the beach at night.

Was this review helpful? Yes
zzzppcoco, Owner at Coco's, responded to this review

Stuartsafc, Thank you for your review and giving good marks for the location, cleanliness and service. As with the last response the standard aircon rooms have a lot of shade which makes them quiet dark when it is cloudy but quiet a boon when it is very hot in January to February. The upstairs rooms are lighter than those rooms... More 

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Additional Information about Coco's

Address: Moo 7, Loh Da Lum Bay, Ko Phi Phi Don 81000, Thailand (Formerly U.S. Guesthouse)
Location: Thailand > Krabi Province > Ko Phi Phi Don
Price Range (Based on Average Rates): $
Number of rooms: 29
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