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Coco's

224 Moo 7, Ko Phi Phi Don 81000, Thailand (Formerly U.S. Guesthouse)
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Coco's
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Coco's
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82 reviews from our community

Traveler rating
    11
    17
    33
    13
    8
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3
28
13
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
5 reviews 5 reviews
3 of 5 stars NEW

We booked online before arriving to the island... Once you get here there are a ton of rooms at half the price. We paid £20 a night, for that you get a clean room with min ventilation. The fan is a desk fan on the wall... Not sufficient for these temp = very little sleep. Advise, don't book online before... More 

Was this review helpful? Yes
zzzppcoco, Owner at Coco's, responded to this review

StevenSymonds, As with the previous review, the island can be exceptionally busy from November to April. It can also have quiet periods such as this week when the Koh Phangan full moon party pulls people over to the east of Thailand. We set rates over a year in advance and at times the pricing will look out of kilter with... More 

Senior Contributor
24 reviews 24 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for 2 nights, We booked online and paid 1,900B on arrival for a double bed with fan, the staff were pleasant and our room was okay, Its not in a bad location close to bars and shops... I do feel however that we overpaid for what it was, There is cheaper places on the island to stay, if... More 

Was this review helpful? Yes
zzzppcoco, Owner at Coco's, responded to this review

Robbie D, Thank you for your feedback. It's kind of you to point out how pleasant the staff were as they do make an effort to make guests feel welcome. Thank you for also pointing out the location of the guesthouse is close to the Bars and shops. I take your point about the price of the guesthouse but hope... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed for 5 days. 20min walk from the pier. There was a guy waiting at the pier to guide and transport our luggage. (We didn't know, so we started walking, but met a nice lady that told us to wait while she would go back to the pier and get our guy) It was barely any noise at night. Don't... More 

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zzzppcoco, Owner at Coco's, responded to this review

Christoffer A, Thank you for your positive review and giving 4 out of 5 stars for Coco's Guesthouse. It's good to point out that it takes 12 minutes from the pier to the guesthouse once you know your way there but 20 minutes if you have to look for it. Coco's does offer a free trolley service to get you... More 

Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

This is an OK place to stay on phi phi. Like most places on phi phi it's ridiculously expensive for what you actually get. I certainly wouldn't pay phi phi prices anywhere else for the standard of room. The rooms were clean and tidy and quite spacious. The shower had hot water and the bedding was clean. I was in... More 

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zzzppcoco, Owner at Coco's, responded to this review

hannah l, Thank you for your positive feedback of Coco's Guesthouse especially the 4 out of 5 star rating. It is always good to hear the positives about our work and it reflects the overall positive feedback we get from over 1000 bookings last year. You are correct to point out the high prices on Phi Phi and though defending... More 

Surrey
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I booked an air con room which was in a building at the back which is described as 'superior' room.........if my room was superior I can't imagine what the standard rooms are like? The electric sockets were hanging off the wall, the stick on vinyl skirting stuck to everything but the wall! The bed was the worst I have ever... More 

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zzzppcoco, Owner at Coco's, responded to this review

xxJulesxx_9, Thank you for your constructive feedback even though you obviously did not enjoy your time at the Guesthouse or on Phi Phi island. Let me go through your points. The images you have uploaded are for our 1 star standard aircon rooms which are simple but blessedly cool in the hot season and away from the street and ensure... More 

Portsmouth, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 20, 2015

Hello dear reader. I find it hard to reconcile the harsher of the reviews below with our experience of Coco's. The Dorchester, The Savoy, The Ritz....... Nope. It is none of those. But..... For where it is and for what it is, it's fine. That is what you get for the money on Phi Phi. Who wants hot water in... More 

Was this review helpful? Yes 2
zzzppcoco, Owner at Coco's, responded to this review

Jon, Thank you for your very supportive comments in your review. Also thank you for staying twice at Coco's. I do quite agree that sometimes that a 1 star accommodation is taken out of context, once it is seen on a smart online booking website. It is also great to receive comments from the group which is the silent majority... More 

neath south wales
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed January 1, 2015 via mobile

Ok, i was tucked up booking this place! I booked this place in april 2014, i thought it well worth £7 a night. Even if its not the best of places, Come November i get a email saying they gave me the wrong price, it should be £23 a night. I made a quick search to find there was hardly... More 

Was this review helpful? Yes 1
zzzppcoco, Owner at Coco's, responded to this review

jackarmy83, Thank you for your honest review and am upset you had such a horrid experience as our reservation team and reception staff try really hard to be positive and help guests with all their needs and problems. Firstly please note that we have 1 star rooms and a few superior 2 star rooms though the facilities in general are... More 

Dublin, Ireland
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 29, 2014

We stayed during Christmas week so we knew accommodation would be more expensive as normal with the big demand. We found this was a good option for the price. It's a good location to the beach, just beside the bottom of the viewpoint. The rooms are nice for what you pay for and the staff were great. Only issue would... More 

Was this review helpful? Yes 1
zzzppcoco, Owner at Coco's, responded to this review

David-Mattoa, Thank you for your feedback mentioning this was a good option for the price. Christmas week is always busy and you are right to point out the high prices (this is all over Phi Phi Island). Coco's does have a good location near the beach, the start of the view point walk and far enough away from the night... More 

Auckland
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 16, 2014

The smell is disgusting. We have been travelling around Asia for few months staying in budget accommodations and this place has been by far the worst we have stayed in. We booked their fan room with no hot water for 800 bath. Our room smelled so bad from the sewage. We used detol several times but it had no chance... More 

Was this review helpful? Yes
zzzppcoco, Owner at Coco's, responded to this review

Tezerka, Thank you for your frank feedback however bad it is. We have already started to work out what happened during your stay and resolve the smell. (Older traditional guesthouses do have variable plumbing but this is not a common issue.) As to the cold water in the room, this is as advertised on all our online hotel booking partners... More 

1 review
1 of 5 stars Reviewed December 10, 2014

I spent 4 days in a twin private room with aircon, the bed are terrible, and I'm not that kind of person who complain about beds. No one came to clean the room during that time. Someone tried to open my door at the night when I was sleeping and the worst : my shoes and one dress were stole... More 

Was this review helpful? Yes
zzzppcoco, Owner at Coco's, responded to this review

Maria Eduarda F, Thank you for your comment and although we are devastated you had such a poor experience we can assure you that for the vast vast majority your experience was not normal. Let me go through your points. 1. The beds are a specific hardness and we do often get people who do not feel comfortable with a... More 

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Additional Information about Coco's

Address: 224 Moo 7, Ko Phi Phi Don 81000, Thailand (Formerly U.S. Guesthouse)
Location: Thailand > Krabi Province > Ko Phi Phi Don
Price Range (Based on Average Rates): $
Number of rooms: 29
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