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Coco's

Moo 7, Loh Da Lum Bay, Ko Phi Phi Don 81000, Thailand (Formerly U.S. Guesthouse)
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Coco's
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Coco's
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76 reviews from our community

Traveler rating
    11
    15
    31
    11
    8
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3
25
12
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Portsmouth, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Hello dear reader. I find it hard to reconcile the harsher of the reviews below with our experience of Coco's. The Dorchester, The Savoy, The Ritz....... Nope. It is none of those. But..... For where it is and for what it is, it's fine. That is what you get for the money on Phi Phi. Who wants hot water in... More 

Was this review helpful? Yes 1
zzzppcoco, Owner at Coco's, responded to this review

Jon, Thank you for your very supportive comments in your review. Also thank you for staying twice at Coco's. I do quite agree that sometimes that a 1 star accommodation is taken out of context, once it is seen on a smart online booking website. It is also great to receive comments from the group which is the silent majority... More 

neath south wales
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Ok, i was tucked up booking this place! I booked this place in april 2014, i thought it well worth £7 a night. Even if its not the best of places, Come November i get a email saying they gave me the wrong price, it should be £23 a night. I made a quick search to find there was hardly... More 

Was this review helpful? Yes 1
zzzppcoco, Owner at Coco's, responded to this review

jackarmy83, Thank you for your honest review and am upset you had such a horrid experience as our reservation team and reception staff try really hard to be positive and help guests with all their needs and problems. Firstly please note that we have 1 star rooms and a few superior 2 star rooms though the facilities in general are... More 

Dublin, Ireland
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed during Christmas week so we knew accommodation would be more expensive as normal with the big demand. We found this was a good option for the price. It's a good location to the beach, just beside the bottom of the viewpoint. The rooms are nice for what you pay for and the staff were great. Only issue would... More 

Was this review helpful? Yes 1
zzzppcoco, Owner at Coco's, responded to this review

David-Mattoa, Thank you for your feedback mentioning this was a good option for the price. Christmas week is always busy and you are right to point out the high prices (this is all over Phi Phi Island). Coco's does have a good location near the beach, the start of the view point walk and far enough away from the night... More 

Auckland
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 16, 2014

The smell is disgusting. We have been travelling around Asia for few months staying in budget accommodations and this place has been by far the worst we have stayed in. We booked their fan room with no hot water for 800 bath. Our room smelled so bad from the sewage. We used detol several times but it had no chance... More 

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zzzppcoco, Owner at Coco's, responded to this review

Tezerka, Thank you for your frank feedback however bad it is. We have already started to work out what happened during your stay and resolve the smell. (Older traditional guesthouses do have variable plumbing but this is not a common issue.) As to the cold water in the room, this is as advertised on all our online hotel booking partners... More 

1 review
1 of 5 stars Reviewed December 10, 2014

I spent 4 days in a twin private room with aircon, the bed are terrible, and I'm not that kind of person who complain about beds. No one came to clean the room during that time. Someone tried to open my door at the night when I was sleeping and the worst : my shoes and one dress were stole... More 

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zzzppcoco, Owner at Coco's, responded to this review

Maria Eduarda F, Thank you for your comment and although we are devastated you had such a poor experience we can assure you that for the vast vast majority your experience was not normal. Let me go through your points. 1. The beds are a specific hardness and we do often get people who do not feel comfortable with a... More 

Slough, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 7, 2014 via mobile

Nothing special about this place, shower was awful and no hot water, but expected on an island in a way. Best thing about is when you're hungover you can open your door and there is a shop to buy water. Oh and it's quiet away from all the beach parties.

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zzzppcoco, Owner at Coco's, responded to this review

J87sey, Perth, Australia, Thank you for your comment and saying that 'it's quiet away from all the beach parties.' These are some of the guesthouses major appeals. The 1 star fan rooms do not have hot water but do have cool fresh mountain well water. Cold water ( i,e, no hot showers) is as advertised in all the online travel... More 

Israel
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 2, 2014 via mobile

We tried to find good hotel without paying alot. We've seen Coco's photos on this site, and its not similar to. what we saw. A day later we moved to uphill cotage which is 2 meters from there and earned more for same price.

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zzzppcoco, Owner at Coco's, responded to this review

Alon_Vi, Israel. Thank you for your comments and the 4 out of 5 marks you gave for location and service aspect of your stay and the comment that 'what you pay is what you get'. We believe the photos on online travel agency websites and our own websites and face book pages reflect the reality at the guesthouse. I'm glad... More 

North West, England
Top Contributor
65 reviews 65 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed November 26, 2014

Booked into a double room with fan, window didn't close so bugs coming in and a bit noisey with people returning from bars. Shower was FREEZING. No hot water is fine usually as it is so warm in Thailand but this was almost unbearable! It's ok for one night as somewhere to sleep if you just want to party but... More 

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zzzppcoco, Owner at Coco's, responded to this review

jmm84, Thanks for your review. The fan rooms are our most basic rooms and fit with the tradition old 1 star guesthouse rooms that are so prevalent in Thailand. Thanks for the heads up about the window. I will get the maintenance guy to check all the windows. The showers are cold as advertised on all the websites and are... More 

Contributor
17 reviews 17 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 26, 2014

Traveling on a budget, we were directed towards Coco's not expecting too much. It is away from the party scene, which is exactly what we were after, but not far from the centre. The room was surprisingly pleasant. The staff were very friendly and helpful and spoke good English. No complaints, would stay again.

Was this review helpful? Yes
zzzppcoco, Owner at Coco's, responded to this review

Jessica L, Thank you for your review of Coco's. Coco's is an excellent budget choice and we are glad you share this view. Phi Phi Is a great place to party but Coco's is in a perfect place to sleep away from the noise of the bars. Our rooms are simple and to the point but they are clean and... More 

Cheshire, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 25, 2014

This was average, it's cheap but I've stayed in nicer hostels/guesthouses for less than what we paid here. However the majority of the accommodation on Phi Phi island generally seemed more expensive! The room itself was clean and the bed was fine but the bathroom was a little grubby and just got more disgusting as the days passed. Ants were... More 

Was this review helpful? Yes
zzzppcoco, Owner at Coco's, responded to this review

Hi Yasmin R, Thank you for your comment on the guesthouse. I think you are right to point out that the prices are considered high on Phi Phi for the equivalent on the mainland of Thailand. Thank you for saying how the clean the room was and the bed was fine. I'm not sure I have heard about this situation... More 

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Additional Information about Coco's

Address: Moo 7, Loh Da Lum Bay, Ko Phi Phi Don 81000, Thailand (Formerly U.S. Guesthouse)
Location: Thailand > Krabi Province > Ko Phi Phi Don
Price Range (Based on Average Rates): $
Number of rooms: 29
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