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Chaloklum Bay Resort

68/1 M.7 Chaloklum | Suratthani, Ko Phangan 84280, Thailand
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Chaloklum Bay Resort
Best prices for: 1 room 1 guest
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Ranked #82 of 90 Hotels in Ko Phangan
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56 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 28, 2015 via mobile

The hotel and pool looked very welcoming and nice, right next to the beach in a relaxing area. However, we stayed in a bungalow and were robbed the first night as the windows were not locked yet the curtains were closed tight so we never thought to check. After explaining this to the members of staff, we had a lack... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 1, 2015

I could write a whole story about what happened to us but listen to this: STAY AWAY FROM THIS PLACE AND THE PEOPLE. They have only one thing in mind and that's your money! The rooms are very dirty and the furniture is broken. The pool is dirty and the manager and front desk lady are............. Believe me if I... More 

Was this review helpful? Yes 3

Travelers are raving about these Ko Phangan hotels

Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 9, 2015

My husband and I had planned to go to Koh Phangan for the new year's full moon party during our honeymoon and we had booked and paid the peak season price for this hotel in advance in September to avoid the last minute rush. However, when we reached the hotel, the lady at the reception said that she had given... More 

Was this review helpful? Yes 3
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 8, 2015

I would like to review this hotel, but it seems we too have been the victim of a scam by this hotel as another reviewer has already said. We booked our room through a very reputable website and paid in advance. When we arrived at the hotel, the rude receptionist (she really is, everyone on here seems to agree on... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 1, 2015

This place is terrible and it is run by touts. Let me tell you about our experience in this terrible place. First, we booked our room through a very famous website and we paid in advance. When we got there the rude and deceiving lady at the reception told us that they didn't have our reservation and she wanted to... More 

Was this review helpful? Yes 2
Dallas, Texas
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 20, 2014

HORRIBLE - The lady at the front desk is BEYOND rude. We paid 90$ for a nice air conditioned room. She told us they ran out of rooms. She did not give us the room in the photo she gave us a room that wasn't even suppose to be rented out! It had NO AIRCON sweat marks on the pillows... More 

Was this review helpful? Yes 5
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 4, 2014

Limited or no service. Dirty beach and pool. Lack of facilities on the beach. The food in the resataurant is also not good. The staff does not speak English. There is no security/guards. Also you shall bring/buy towels.

Was this review helpful? Yes 7
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 15, 2014

Arrived at 8.30pm on a Friday night, not exactly late. Greeted by someone to carry bags. Got to reception to then be told 'we were waiting ages for you' and then closed reception as soon as we handed over money to them. Got taken to our room and very disappointed. Large room but nothing in it apart from 2 beds.... More 

Was this review helpful? Yes 2
Contributor
20 reviews 20 reviews
4 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 29, 2014

Nice private beach very protected bay!! Restaurant food was very authentic thai food but also others western food! GREAT VALUE!!! CHRIS the resort manager is Australian and very helpful he picked us up from the Ferry terminal at very short notice (i mean i emailed the resort that morning saying id be there in an hour haha) Very welcoming and... More 

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Oakland, California
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 20, 2014

A sleepy little place, Chaloklum Bay Resort was a perfect first stop on our trip through the islands. Still jet lagged, we were able to catch up on some sleep and enjoy the beautiful surrounding beaches. Bed was a bit stiff but definitely better then others we had. Some of the staff didn't speak the best english, but the Manager... More 

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