My friend and I stayed here from the 26 december-3rd January. We were incredibly excited as we couldn't wait to experience what Koh Phangan had to offer us. We were collected from the dock and taken swiftly to the resort along with some other people, we dropped of many other travelers at nice little bungalow resorts, when it was our... More

First of all we show up at the resort are room was not "quite" ready for about two and half hours. The. We were guided to their restaurant which wasn't all that bad of food but the service is terrible. While eating we were assured a hundred times are room was just about finish, and we're promised discount by which... More

the rooms just average. No windows. smells mouldy. This english guy one the reception is not the nicest one and after 2 min talking to him i knew what he was after... Scooter hire can be very expensive: These guys charge a redicules amount for a minor scratch on a scooter. 4000 Bah but after a "dicount" still 2500??? You... More

Actually, this made faulty towers look like the Ritz! I read the reviews on here before going and I thought "No, lets take the risk, people do love to moan about everything". I was crap! Firstly, our flight into Koh Samui was delayed and the company we booked with didn't pick us up from the airport....so we missed the ferry... More

Rude unprofessional staff, filthy rooms and swimming pool. I spent two hours trying to check in, and was welcomed by screaming angry customers demanding to see management who never appeared. I was "fortunate" enough to bump into the manager (english) at the bar who was off his face on drugs. I met so many unhappy travellers, some who felt conned... More

what to start with- the hour wait at reception to check in (at 10am nobody was even there) and even then it was only that short because we went and got someone. - our over priced room with minibar that had no price list to which we presumed came with the over priced room. -the massively over priced restuarant where... More

After a 7 hour wait in the overpriced, packed restaurant we were given a room which we then had to move out of at 8am the next day. I travelled with my boyfriend and best friend and we were all so disappointed with the service. We also met other people who had to wait even longer than us and a... More

We stayed here in April, has taken me a while to get round to writing this review but here it is! Rooms were damp, dark, musty. We had a double air-con room and the air-con leaked, insects and dirt fell out of it onto the bed underneath. Shower room was horrible. Complete lack of natural light anywhere in the room... More

Dissapointed with the rude and unprofessional service from this hotel. The manager doesn't deal with problems and decides to avoid them by hiding. The room was average but I met many other travellers who complained with how filthy their rooms were, they had also complained but nothing had been solved. Overpriced and unworth visiting, I agree with the comments below,... More