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The Sanctuary Thailand

Certificate of Excellence
Hotel website
Had Tien Bay, Ko Phangan, Thailand (Formerly The Sanctuary Island Resort)
The Sanctuary Thailand
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399 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I've visited this place several times since 1999 and very much enjoyed the beautiful setting and relaxed atmosphere. Just visited again after 8 years and found it to be very different. Seems they have built many new bungalows and while the place is still beautiful, it is now more commercial and catering for Yoga groups and Fasting. I guess all... More 

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Oxford, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

very cool place to do a detox holiday. absolutely loved it and all of the treatments and fasting. felt a little isolated at times though, but hey was a spa so probably for the best. i went a few years ago and just remembered this place as one of my all time faves so wanted to give it a shout.

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Hobart, Australia
4 of 5 stars Reviewed 2 weeks ago

If you are looking for somewhere beautiful to chill out, eat gorgeous food, do yoga and treat yourself, this is the place. A beautiful setting with accommodation choices for any budget, with customer service second to none. A special mention to Chard who made my stay even better, making sure on a daily basis that I had everything I needed,... More 

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Amsterdam, The Netherlands
3 of 5 stars Reviewed 2 weeks ago

The sanctuary could have it all, if they would just improve their terrible service. It is a beautiful place, good healthy food, lots of vegan and raw stuff, nice rooms, nice dorms, great things to do, right at the beach. But if you want to order food, nobody will come to take your order- they pretend they don't see you.... More 

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Barbados
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My stay was amazing, the cottage was really rustic and literally in the middle of the jungle. The walk to get there took some getting used to but it was a great workout and I got used to it after a day or so. The restaurant: The quality of the food in the restaurant was excellent the prices were a... More 

Was this review helpful? Yes 4
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place has a really interesting vibe. It's peaceful & laidback with options to do more with your time if you choose. The staff are great and most welcoming. Chard was outstanding as our host. I was in a group of 10 people coming off a full detox at another resort and we came here to see the week out.... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I went here a year ago (June 2014 but July was the closest option) and I've been finding myself aching to return. I got a lovely room in the first instance and stayed in it for 3 nights. Unfortunately, as the rooms are built into the sides of the rock face, there were a couple open areas where one of... More 

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Leeds, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 22, 2015

As with many amazing places it's the people who make it. One person has taken this place to a 3* to a 5* for me and that was Chard. He ensured our every need was taken care of made us fall in love with the people. Sam also made a lot of effort to ensure we enjoyed our stay. This... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed June 2, 2015

The sanctuary lives up to its name! A sanctuary. A home away from home! People were so inclusive and friendly! It was like one big family. I went on my own and it was perfect. You got the peace from the beautifu, rustic and raw surroundings but always had someone to talk to if you wish. They diverse therapies in... More 

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Washington DC, District of Columbia
Level Contributor
78 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
3 of 5 stars Reviewed June 1, 2015

After spending a month here I don't know what the fuss is about. Someone in management must have an in with the British press. These patched together bungalows serve more as a sanctuary for animals than people. I shared my bathroom with a gecko--kind of charming--a rat--not charming--and often woke up to find my bed and person covered with a... More 

Was this review helpful? Yes 4
SanctuaryThailand, General Manager at The Sanctuary Thailand, responded to this review

Hi and thank you for your review . We are pleased that you stayed a month with us and we really appreciate your sharing some of your issues with us. As you point out - some of our rooms are located in a jungle environment - this was a pre-requisite when the owners designed the place, the owners were and... More 

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