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Neptune's Villa

Certificate of Excellence
110/1 Moo 6, Haad Rin Nai Beach | Baan Tai, Ko Phangan 84280, Thailand
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1 room 1 adult
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132 Reviews from our TripAdvisor Community

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Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

I stayed at this hotel for a few nights last year, lovely rooms and a peaceful hotel in a great location. Everything was clean, I could not fault the place. I had an accident too while I was there, i tripped up and cut my toe pretty bad, I went to reception for help and one of the staff took... More 

Helpful?
Thank Millieash
girlygirl363738, General Manager at Neptune's Villa, responded to this review

Dear Valued Guest, I am very happy you did have a very good experienced with our hotel and rest assured we will continue doing the best but fortunately the Manager that brought you in the doctor's clinic is already left the resort and it is for good and the kind of service will not be the same again I hope... More 

Leeds, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We visited Ko Phangan for 2 nights and stayed at neptunes, as a young couple (19 and 22) it was perfect! Luxury for the price, clean rooms, attentive staff and perfect location and luckily we were there for the half moon party. Tony offered free face and body paint before and organised the transport to the party, whilst we were... More 

Helpful?
Thank bethhilles
girlygirl363738, General Manager at Neptune's Villa, responded to this review

Dear Valued Guest, I am really happy that you did enjoyed staying with us in our resort but along the way i would like to say that tony already resigned and leave the resort for good. I am happy that you love it and hopefully we can see you again. Best Regards, Neptune Villa Team More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

finding a quiet place for my taller half to recover from her jet-lag wasn't too difficult. especially only a hop, skip, and a jump away from the chaotic crowds from Koh Phangan's full moon party! after walking 4 miles from Songserm Pier Thong Sala...we gave in and took a "shared taxi" for 100 baht. once we arrived, i was expecting... More 

Helpful?
Thank Andrew K
girlygirl363738, General Manager at Neptune's Villa, responded to this review

Dear Sir / Madam, Greetings! from Neptune's Villa ........ The Villa that all guest will always smile. I am very happy and would like to cry because your review is a sign that i made a good thing for my guest.....and i humble myself by saying thank you. I think i do not deserved such compliment but thank you. I... More 

New York City, New York
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 5 days for the full moon party, the room we booked is not exactly to our standards, so we asked Tony, the manager to see if we can change to a different room, and he did! We moved to a much better room, with a balcony that's facing the pool. Tony went out of his way... More 

Helpful?
Thank wdee219
girlygirl363738, General Manager at Neptune's Villa, responded to this review

Dear Valued Guest, Greetings from Neptune's Villa We would like to say thank you for the wonderful review you did and rest assured we will continue doing what is the best for all our guest. We will equipped ourselves with a lot of training and things that will developed us so that we will become a very competitive in the... More 

Level Contributor
16 reviews
10 hotel reviews
5 of 5 stars Reviewed December 28, 2015 via mobile

After booking a hotel miles away from the full moon party with rude staff, we changed hotels, and it was the best decision we made. Clean rooms, nice pool, good food, friendly staff who speak good English. Next time I would pay more for a room with balcony and good view but being on a budget we booked the most... More 

Helpful?
Thank Vab1094
girlygirl363738, General Manager at Neptune's Villa, responded to this review

Dear Valued Guest, Greetings! I would like to say thank you for the wonderful comment you have written here in the website. The whole team is very happy and promise to continue doing what is the best and good for the guest. We will equipped ourselves with more training and learning so that in the future we can be more... More 

Seoul, South Korea
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 26, 2015 via mobile

"Im not your slave. Im the manager of this hotel." He told me when i was ask him to extra room keys. how amazing personality he has. I pay 200$ for room , and i think ate 10~20 ants in this room. Anyway that tony guy, is kinda jerk. He even give us wrong ticket to boat ticket !

Helpful?
1 Thank Jemimaaa
girlygirl363738, General Manager at Neptune's Villa, responded to this review

Dear Guest, Greetings! I would like to thank you for your review here in Tripadvisor...though your review is just a one sided case and with personal vendetta with Mr. tony though you did not tell them the whole story. Why do you think Mr. Tony said i am not your slave? Do you think He will just said it because... More 

1 review
5 of 5 stars Reviewed December 9, 2015 via mobile

We visited here for the full moon party in November and found the hotel and staff brilliant! Mr Anthony did everything possible to help us and got us everything we needed! Will definitely recommend it to friends who are thinking of travelling here,great place to stay!

Helpful?
Thank Steven C
girlygirl363738, General Manager at Neptune's Villa, responded to this review

Dear Steven, greetings from Neptune's Villa I am very grateful of the review you did here in tripadvisor.com and we are happy to inform you that Neptune's Villa is doing it all for the guest because it comes from the heart and Mr. Tony is loving it a lot. He is doing it because he is bind to do it... More 

2 reviews
5 of 5 stars Reviewed December 9, 2015 via mobile

Stayed here for 4 days just before the full moon party. A five minute walk to the beach, it has excellent rooms with good air conditioning, pool and friendly staff. Tony was very helpful with the many issues we had as a group. Would recommend to anyone staying in Koh Phangan

Helpful?
Thank Barry G
girlygirl363738, General Manager at Neptune's Villa, responded to this review

Dear Valued Guest, Greetings from the Island of Smile Koh Pangan. I am very delighted of the review you did here for Neptune Villa Resort.....rest assured we will try our very best to continue doing what is the best so that we can give and serve others with our 100% customer satisfaction. We will equipped ourselves with a very nice... More 

Helsinki, Southern Finland, Finland
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed December 9, 2015

We came to celebrate Full moon Party, and couldn't ask for more. You can recharge your batteries at the very nice pool area or just jump to the sea. We had a bungalow, and it was very nice to have our morning coffee with few cute cats on your own terrace. Our friends had a hotel room which was very... More 

Helpful?
Thank Tania T
girlygirl363738, General Manager at Neptune's Villa, responded to this review

Dear Valued Guest, Greetings from the lovely Island of Koh Pangan. First and foremost i would like to say thank you very very much for the wonderful comment you write here....rest assured we will try our very best to continue serving our guest in a highly way that our guest will be happy and will enjoy staying with us. Our... More 

2 reviews
4 of 5 stars Reviewed December 8, 2015 via mobile

A sweet sweet clean welcoming peaceful spot in hectic Pangan. The manager, if am not mistaken names Anthony is a tremendous, service oriented, very interesting and pleasant helpful man which gave immediate care for every inquiry. Place is clean, food in hotel was good, warm staff. Enjoyed to stay there. Kapunka🙏🏾

Helpful?
Thank Tzachi F
girlygirl363738, General Manager at Neptune's Villa, responded to this review

Dear Valued Guest, Greetings from Neptune's Villa Team We would like to say thank you for the wonderful review and rest assured we will not stop doing what is the best for our guest. I always make sure that my team will always be ready for the service minded kind of attitude so that our guest will leave the Resort... More 

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