Hacienda Resort & Beach Club (Koh Phangan, Thailand) - Hotel Reviews

Address: 100/3 Moo 1, Ban Tai Beach | Thong Sala, Koh Phangan 84280, Thailand

Region: Thailand > Surat Thani Province > Koh Phangan

Amenities:

Bar/Lounge Beach Fitness Center Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool

Hotel Style:

Ranked #76 of 96 B&Bs / Inns in Koh Phangan

Price Range: $

Official Description (provided by the hotel):: At Hacienda Resort & Beach Club you will have an experience unlike anything else on this legendary party island. Owned and managed by a crew of vibrant, energetic Europeans and staffed by highly trained attentive locals. The standards you expect are typically exceeded.With a full range of facilities & various types of rooms to fit into any budget, from backpacker to luxury travelers, Hacienda is the perfect place for your holiday.Hacienda Resort & Beach Club is a five minute walk to the Thong Sala (main pier) and Thong Sala Town (main shopping area). It is a fifteen minute drive to Haad Rin Beach. The Samui International Airport is a 30-minute ferry ride, followed by a 2-minute taxi ride.Fitted with tiled flooring and a private bathrooms, modern rooms come with either air conditioning or fan. Cable TV, minibar and hot water shower are included in all rooms other than our budget wooden bungalows. ... more less

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Moonsi

Reviewer

3 reviews

Reviews in 2 cities

3 helpful votes

“Social, Safe, affordable”

Reviewed June 3, 2013 via mobile

We stayed in a newly renovated bungalow. Pool is perfect and a great social pool bar on the beach. Restaurant is good and is reasonably priced. I went diving with the diving school, perfect and professional a big shout out to the team there! Also thanks to the great ladies in the office fantastic help with travel ideas and ticket... More

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Hi Moonsi It was an absolute pleasure for all of us to have you as a guest. You put a smile on everyone's face morning, noon and night with your sometimes outrageous wit and brutal honesty. We loved it. Thank you very much for your great comments on the resort, the diving crew loved the mention but the girls in... More

ksloth84

Copenhagen, Denmark

2 reviews

2 helpful votes

“Confused staff but still top class service”

Reviewed May 25, 2013

Really nice place with some good facilities, such as a nice pool area, workout room, free pool table and so on. The staff is friendly but a bit confused. There are many employees but only a few that can help you in case of a question etc. The sevice of the place is still very good. I rented a motorbike... More

Hi Ksloth We thank you for your kind comments on our resort and facilities and are truly happy you enjoyed your stay with us. Koh Phangan is a very easy going and relaxed tropical island for three weeks every month but when its full moon time things get a bit hectic and for us it's "all hands on deck". All... More

Jack R

London, United Kingdom

1 review

“worst place i have stayed yet”

Reviewed May 23, 2013

hacienda is like ryan air but without the origional benefit of being cheap, it is massivley overpriced then i got charged nearly 30 pounds for having a little blood on the sheets which i know for a fact comes out in one wash, the food is overpriced and i had to wait 1:30 for a panini because they refuse to... More

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Hi Girls I remember you all very well. I'm a little shocked to see this review for several reasons. You guys were in party mode all the time and appeared to be having a great time hanging out with some of our staff and hitting all the parties. It was quite entertaining to hear of the previous nights activities in... More

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fifi1994

grasse

“awful management!”

Reviewed May 21, 2013

Me and 3 friends stayed here for 5 nights during the full moon period. It was a nightmare. The bathroom smells like egg, the food in the restaurant is really not worth what it costs, as well as taking far too long to arrive! There is NO beach. The pictures on the website look nothing like the actual rooms!! When... More

Janneke_Rotterdam

Rotterdam, The Netherlands

“Expect the worst...”

Reviewed May 19, 2013

I was promised to get a seaside bungalow, but it was more like a wooden shed. It was filthy and toiletpaper is suposed to be trown away in a bucket next to the toilet. Disgusting! The 'beach' is a pile of building brick and the sea is dirty on that side of the island. The area is boring. I've seen... More

Hello Janneke We are sorry you did not enjoy your stay with us but please let me clarify these matters. I don't know who promised you a seaside bungalow, I know it was not us because we simply don't have any ! and have never claimed as such, however the resort is on the beach. You booked a very basic... More

Marry M

Hannover, Germany

“Why do u give me this crappy bungalow?”

I stayed in Hacienda Beach Resort for 5 nights in a bungalow with fan. First I was given a really crappy Bungalow which gave me the creeps just as I entered but due to my budget I refused an up-grade to AC bungalow. After 3 nights and a cockroach under my pillow, I found out that there were better equipped... More

Hello Marry M Thank you for taking the time to write a review. We are currently renovating all of our wooden bungalows. Any time one of the renovated bungalows becomes available we always offer guests in non renovated rooms to change rooms which usually puts a smile on their face just as it did for you. Due to the geographical... More

David L

Bath, United Kingdom

“Awful.”

Terrible rooms, stinky showers (with no water pressure), windows didn't lock properly and you weren't allowed food or drink from outside the resort. As for the rest of the 'resort'... Somehow even worse. Most expensive meals on island and they were the worst meals of our entire trip in Thailand. Small, pool with bar attached, but drinks are super expensive.... More

Laurynas83

“Great place on a great island... but too much nature around”

Reviewed May 13, 2013

Overall it is a good resort, right at the beach, even though it may be a little noisy at times. However we had to throw out cockroaches and lizards every night before sleep. They always managed to faind their way back in. Also heard a story about a snake in another room. Rooms should be better isolated.

Hi Laurynas83 Thank you for taking time to write a review. We are happy you enjoyed your stay at our resort. I suspect you were staying in one of our non renovated wooden bungalows.There are spaces that these little harmless Gecko's ( not lizards) can get through and they feed on mosquitoes and other insects which is not such a... More

Joe D

Melbourne, Australia

3 hotel reviews

Reviews in 3 cities

“Fantastic, Helpful Staff”

The Hacienda was great, we stayed in one of the rooms poolside and this well presented and looked after. Very hapopy with the overall experien ce, food was great, the pool was ideal and the location was OK too. You can rent Mopeds there for a very reasonable price and get around the rest of the island no problem, Great... More

Hey Joe What a cracking review, the whole Hacienda team got a big grin on their face after reading it. Thank you very much for your praise and comments and we would love to welcome you back any time. David D. More

Honblog

1 helpful vote

“Pathetic and NFG”

Reviewed April 28, 2013

Where to start. My partner and I arrived on the island for a week and split the stay between two resorts. First bit was on north island at a beautiful resort called cabana. The rest at Hacienda for full moon party. The day we came to hacienda we drove a scooter down to reception from the other resort and asked... More

Was this review helpful? Yes 1

We are sorry you did not enjoy your time with us and I would like to address each issue. We do offer free transfers from Thong Sala piers and surrounding areas however your previous accommodation is located in the north west part of the island which is a 50 minutes round trip. As for your room, your balcony was overlooking... More

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Hacienda Resort & Beach Club Hotel, Koh Phangan

Hacienda Resort & Beach Club

51 reviews from our community

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