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Sunset Hill Resort

3.5 of 5 81/15 Moo 8, Haad Chaophao, Ko Phangan 84280, Thailand
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Certificate of Excellence 2014
Sunset Hill Resort
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Sunset Hill Resort
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222 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I celebrated my 30th Birthday at Sunset Hill Resort in July 2014 with a large group of friends who flew to Thailand from around the world. Organising an international holiday for a large group is not an easy feat, however, Sylvester made everything a breeze. He seamlessly managed bookings for the entire group, to ensure each of our individual needs... More

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Abu Dhabi, Abu Dhabi, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We loved our stay at the Sunset Hill Resort. It was quiet, staff very friendly and helpful. Service was very good and the food selection was good and well presented. We got upgraded to another room with a fantastic sea view. I can definitely recommend this hotel to anyone and I would love to stay there again.

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Sunset-Hill, Manager at Sunset Hill Resort, responded to this review

Dear Kolla K, Thank you very much for staying with us and your great review with 5 star rating. It was a pleasure to have you guys here with us and we and Mr.Moon are looking forward to have you stay with us again! Feel free to mail us at info@sunsethillresort.com for discount on your next stay. A big thanks... More

Mumbai (Bombay), India
Contributor
20 reviews 20 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 10, 2014

My husband and I had stayed in Sunset Hill in June last year and had a lovely time. We came back this year with my mother hoping to relive those wonderful memories. We stayed for 5 nights. We booked two rooms (a) the seaview deluxe in Lotus and the (b) grand sea view junior suite in Rose. In terms of... More

Was this review helpful? Yes 1
Sunset-Hill, Manager at Sunset Hill Resort, responded to this review

Hi Ira_On_Holiday Many thanks for staying with us a second time and reviewing our resort here on tripadvisor. It was certainly nice to hear that you have had a pleasant stay at Sunset Hill Resort and that you enjoyed our rooms, the views, the service and our food options. I was very sorry to hear that the housekeeping one time... More

Dordrecht
Top Contributor
77 reviews 77 reviews
70 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed September 7, 2014

I stayed here with a friend mid July. We booked a sea view room with two bedrooms. The room itself was fine but it could do with some maintenance work. The aircon was leaking a few times and the water in the shower did not flush out very well leading to short showers. Also there was no shower curtain or... More

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Sunset-Hill, Manager at Sunset Hill Resort, responded to this review

Dear BM and friend, Thank you very much for staying with us and taking the time to review Sunset Hill Resort. We are really glad that you enjoyed the view, our location and the friendliness of our staff. We have recently upgraded the speed of our WiFi system already and we are currently conducting our yearly low season room maintenance... More

1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 28, 2014

We had high hopes for this "resort" after reading the reviews on here. We picked it to stay in during my wife's birthday as somewhere special. After spending a month travelling around the whole of Thailand staying in a range of resorts from very cheap to this one being the second most expensive. Sadly the service was very poor here.... More

Was this review helpful? Yes 4
Plymouth, United Kingdom
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed August 20, 2014

We booked Sunset Hill based on great Trip Advisor reviews as we wanted somewhere lovely to stay for my birthday during our honeymoon tour of Thailand. We were so disappointed. On arrival we were told our room wasn't ready as it was 12 and check in was 2. So we headed to the pool. My husband asked when it would... More

Was this review helpful? Yes 5
London, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 17, 2014

Our stay was ok with this hotel, the only thing good for us was the rooms and the views. We stayed here two nights and They moved us from the "garden view" room to a sea view room due to double bookings which was very nice. Do NOT eat at this hotel you will be wasting your time. We had... More

Was this review helpful? Yes 1
Manager_Sunset-Hill, Manager at Sunset Hill Resort, responded to this review

Dear April L We appreciate the time taken to share your experience here on tripadvisor.com. First and foremost, we do apologize for having given you a negative impression with the service in the restaurant, as mentioned in other reviews we have already taken strong measures to improve this. Your comment about the mistake with the ferry booked to Samui is... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

5 friends and I finished a months travelling in Sunset Hill. The staff were so nice you couldn't ask for more! Although the food was slow at times, you forgave it as they were apologetic and sincere in doing so. The views are incredible, the infinity pool amazing, as well as the hammock and swing. The hotel organised a pre... More

Was this review helpful? Yes 1
Manager_Sunset-Hill, Manager at Sunset Hill Resort, responded to this review

Dear Kate W Thank you so much for your recent stay with us at Sunset Hill Resort and for having written this great review here on tripadvisor.com. It’s pleasant to hear that you have enjoyed our property and we are very happy to learn of your satisfaction with our staff, facilities, views and restaurant. We are working to improve our... More

Thailand
Contributor
15 reviews 15 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 11, 2014

We arrived in Koh Phangan on a Sunday, the hotel kindly picked us up from the pier for 200 baht each. As we were on the way to the hotel we started to realise how far out we were from the main area - haadrin. We were getting slightly concerned as we didnt want to be spending much on taxis... More

Was this review helpful? Yes 2
Manager_Sunset-Hill, Manager at Sunset Hill Resort, responded to this review

Dear Thaitravelgirls, Thank you very much for your stay at Sunset Hill Resort and for your review here on tripadvisor.com. We are happy to learn that you enjoyed our view, rooms, facilities and our service. Please allow me to respond to a few of the issues mentioned in your review. Sunset Hill Resort indeed sits on a tropical hill (hence... More

Spondon, null, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 31, 2014

Me and my new husband were on our honeymoon and this hotel was perfect! All the hotel staff really helped us and provided the best service. The food was lovely and the views were out of this world. This hotel was one of my favourites that we stayed in! Thank you so much!

Was this review helpful? Yes 3
Sunset-Hill, Manager at Sunset Hill Resort, responded to this review

Dear Imogen, Thank you very much for your very nice review. We are happy to hear that you had an amazing time with us and we really enjoyed being part of your honeymoon trip and getting to know you and your husband. We are looking forward to welcome you again in the near future! For a special returning guest discount... More

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Additional Information about Sunset Hill Resort

Address: 81/15 Moo 8, Haad Chaophao, Ko Phangan 84280, Thailand
Location: Thailand > Surat Thani Province > Ko Phangan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sunset Hill Resort 3.5*
Number of rooms: 30
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Also Known As:
Sunset Hill Hotel Koh Phangan

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