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Sunset Hill Resort

Certificate of Excellence
81/15 Moo 8, Haad Chaophao, Ko Phangan 84280, Thailand
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1 room 1 adult
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Sunset Hill Resort
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346 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Me and my wife stayed at sunset hill resort for 3 nights on our 2 week trip to Thailand. As always coming to a new country and culture for the first time you are a bit suspicious about where you are going and what things will be like when you arrive. Arriving at the hotel was a big relief and... More 

Helpful?
1 Thank mamren
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This is my first ever review and i feel i have to write one as i had such a lovely experience here!!... Me and my partner stayed 22nd- 25th January for the full moon party, when we arrived all staff were so friendly and welcoming especially the manager! A lady (sorry don't no her name) took us to our beautiful... More 

Helpful?
1 Thank Carly G
SunsetHill_Resort, Operations Manager at Sunset Hill Resort, responded to this review

Dear Carly G, Greetings from Koh Phangan, Thailand! Thank you for your glowing review and for giving us a five star rating. We are very glad to read that you have only good things to say about us which obviously means you had a great experience with us. The amazing views 'to die for' help us along but we are... More 

Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

As Phangan was already our third stop in Thailand, we have some ideas what to expect (and not) from the trip. We were pleasantly surprised by politeness of the staffs; their service is above Koh Phangan's league. What I Liked About the Hotel 1. First class customer service and personal touch from the manager AUNG 2. Peace and tranquility 3.... More 

Helpful?
2 Thank oshensss
SunsetHill_Resort, Operations Manager at Sunset Hill Resort, responded to this review

Dear oshenss, Greetings from Koh Phangan, Thailand! Thank you for taking the time to write a review on TA and for giving us a full rating. We are thrilled to hear that we lived up to your expectations and had such a positive impact on your holiday and feelings in just 3 nights. It always makes us happy to receive... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

An excellent hotel, with great food, beautiful views. Beautiful pool and gorgeous jr suite. Very safe and very professional staff. Wifi was excellent, parking was excellent. My second time staying here. More costly in January with New Years than my last stay in April. Completely understandable. Moped required.

Helpful?
2 Thank Jason M
SunsetHill_Resort, Operations Manager at Sunset Hill Resort, responded to this review

Dear Jason M, Greetings from Koh Phangan, Thailand! We are lost for words as it sounds as though we were faultless from service, room and facilities to food and WiFi . We will happily accept your kind words with a big smile on our face. Thanks for contributing to our online support and thanks for giving us satisfaction in our... More 

Ottawa, Canada
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I need to set the stage for this review so it can be read and used in context. My wife Pat and I stayed at Sunset Hill for a long stay (2 1/2 months - from November 2015 to mid January 2016) while we were attending AGAMA Yoga. We know the staff and the property! Sylvester is the Executive Director... More 

Helpful?
2 Thank Bruce H
SunsetHill_Resort, Operations Manager at Sunset Hill Resort, responded to this review

Dear Bruce & Pat, Warm greetings from the sunny Koh Phangan! Thank you for your glowing review and for being a wonderful long stay guest. What makes Sunset Hill special is our amazing staff and we are so pleased to know that you always enjoyed the services you received and we were able to be of ultimate host. Our goal... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great place to stay. Staff friendly and attentive. Would prefer more on the menu in the restaurant but the good they do serve is good. Beautiful views. Clean rooms. Not enough hot water. Brilliant air conditioning

Review collected in partnership with this hotel

Helpful?
1 Thank Clairebear7611
SunsetHill_Resort, Operations Manager at Sunset Hill Resort, responded to this review

Dear Clairebear7611, Greetings from Koh Phangan, Thailand! Thank you for a great review and we're pleased to hear you enjoyed our views, room and your time here. And we thank you for giving us a full five star rating on Trip Advisor. Regarding the restaurant we appreciate your feedback and we're certainly looking at ways to make the menu more... More 

San Diego, California
1 review
4 of 5 stars Reviewed 4 weeks ago

Lovely big room with a lot of space to do yoga in the morning if you wish. Great view overlooking the ocean, very quiet, private hotel in the jungle, infinity pool and staff were very helpful, average food from the restuarant and wifi. No room service after 10pm-7am

Review collected in partnership with this hotel

Helpful?
Thank Michelle V
SunsetHill_Resort, Operations Manager at Sunset Hill Resort, responded to this review

Dear Michelle V, Greetings from Koh Phangan, Thailand! We are happy to have given you a big room with a great view, although feel the need to offer apologies for the food and WiFi. I will talk to our Chef about the quality and taste. As for the WiFi issue we are on the Island and the signal that is... More 

Ħal Balzan, null, Malta
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at sunset hill for 6 nights, when we booked we had an issue with payment as the full payment didn't go through due to a bank technicality. At first I had a bit of an argument as they demand full payment before u set foot in the hotel. This was sorted when I demanded refund of the 50%... More 

Helpful?
Thank Mona620
SunsetHill_Resort, Operations Manager at Sunset Hill Resort, responded to this review

Dear Mr. Mona620, Greetings from Koh Phangan, Thailand! Thank you for taking the time to share your experience with us on TripAdvisor. We appreciate reviews no matter the score as the feedback is how we continue to try to improve our service and the experience we can offer to our guests. We are very pleased that your overall experience was... More 

London, United Kingdom
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is nice with lovely views and a descent pool but considering the amount we paid per night I expected higher standards if not more. I understand we were traveling in December which is a high season but still charging £200 per night ( stayed 6 nights) for what was offered is nothing else but ripping the customer off.... More 

Helpful?
1 Thank marta k
Sunset-Hill, Director of Sales at Sunset Hill Resort, responded to this review

Dear Marta K, Thank you for staying with us over the festive season and your positive comments about our pool and sea view. Your main reason for giving us just 2 stars seems to be that you found our pricing during the Christmas and New Year week too high. Although our prices are admittedly much higher during this peak period... More 

Geneva, Switzerland
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed one month for the first time in this resort and in the garden suite. The room was way above te average, brand new, modern, luminous, high ceilings, with a good taste of decoration and fully furnished. It was very clean and the maintenance staff did all the best to adjust all minor repairs that came up. The view... More 

Helpful?
Thank Gustave P
SunsetHill_Resort, Operations Manager at Sunset Hill Resort, responded to this review

Dear ArielGuerra, Hugs from Koh Phangan, Thailand! Thank you for taking the time to share your feedback. We believe actions speak louder than words and so the fact that you enjoyed your stay with us for one whole month gives us great satisfaction in knowing that we gave you a happy holiday experience here. The review and support is the... More 

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