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Twin Bay Resort

#22 of 83 Hotels in Ko Lanta
Certificate of Excellence
333 Moo 1, Koh Lanta Yai Island | Saladan, Ko Lanta 81150, Thailand
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339 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

I don't understand some of these rewiews! As soon as we arrived at the hotel my heart sank, nothing like what I imagined after reading the reviews on trip advisor. We were taken to our room (standard room) the first thing we notice was the awful stench, stained curtains, and ants everywhere. There was also the awful sound of several... More 

Was this review helpful? Yes 3
Twin B, General Manager at Twin Bay Resort, responded to this review

Awful indeed the way some ants in a jungle environment, a couple of dogs barking and a curtain that was 'stained' can ruin your holiday. I suppose in the UK you dont have ants or dogs. Well glad you found a place that was insect free and dog free, but for how long i daren't like to guess. More 

Chester
Contributor
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved staying at Twin Bay - it's a gorgeous spot with excellent facilities and very clean and comfy rooms! We had such a relaxing and peaceful time that we decided to stay longer. When you get there you will probably want to do the same! We stayed around 10 days in total. We work online so spent a lot... More 

Was this review helpful? Yes
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests What a wonderful review of your stay with us. I firmly believe if you haven't heard some yodel reggae or tasted Durian then you've missed out on one of life's rich experiences. It was a pleasure to extend your stay with us and was great to meet up daily at the bar to learn about your day.... More 

Switzerland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights in this Hotel and we had a great time. Position of Hotel is very good. the beach is just for families and Kids. it's very flat and not deep. but you have a nice pool in front of the beach. we liked it. it's quiet and you can relaxe it. the owner is from europe and... More 

Was this review helpful? Yes
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests Many thanks for your positive review of your stay with us recently. it is always pleasant to share these kind of reviews with the staff as we are now deep into the low season and every little positive word goes a long way. I do hope we have the chance to welcome you back in the not... More 

Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed May 22, 2015

We were a family of 5 members and had booked our stay at Twin Bay Resort for 5 nights during the last week of April.We wanted to be away from the Hustle Bustle and so this was a perfect getaway.The staff and the General Manager Mr.John were very polite and courteous.The property was very clean and right on the beach..which... More 

Was this review helpful? Yes
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests Many thanks for the lovely photos. Seems like you guys had a great time here at the resort and zooming round the island on your scooters. As you rightly say, we are in a quiet and relaxing location but if you need some action, its a matter of minutes away by scooter. I do hope we have... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed May 21, 2015

After a disappointing stay in Krabi I made my way to Ko Lanta on 9th May after the advice of a friend who told me I would not regret it. I chose Twin Bay resort based on trip advisor reviews and the manger Jon made me feel very welcome. Both him and his team were polite, helpful and attentive. The... More 

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Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests What a delightful way to start the morning by opening up your review. Makes the weekend even better. I will certainly show my staff you kind words you had for them as they had a bit of battering from a previous reviewer. I feel you summed up the resort in its true colors. quiet, peaceful, fabulous location... More 

Montbeliard, France
Top Contributor
94 reviews 94 reviews
58 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed May 19, 2015

My husband and I stayed three nights in this hotel. Our stay was ok but it could have been much better, especially with a more caring staff. We have to say that one of the reasons we chose the hotel is because of the beautiful words of the manager replying every review on TripAdvisor. Let me tell you it is... More 

Was this review helpful? Yes
Twin B, General Manager at Twin Bay Resort, responded to this review

You either love or hate tripadvisor. I love it. Such diverse reviews. One minute the staff are attentive and lovely, the next they are useless. So lets get down to your review. Firstly i am delighted that you think my replies are beautifully written but naturally dissapointed that you say they are a "smokescreen". Likei have always said, why complain... More 

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2015

I had a wonderful stay at Twin Bay resort at the end of April to start of May. From the front desk staff, to the breakfast chef, the cleaning staff and John the General Manager who is always on the property visible and available, everyone was so friendly and had a smile on their faces. The location and grounds are... More 

Was this review helpful? Yes 1
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests What a delightful review. It seems to sum up the resort exactly and will give a clear and concise idea to any potential guests who read it. What more can i say but thank you. I do hope we have the chance to welcome you back in the not too distant future. Best regards Jonathan Dee General... More 

Moscow, Russia
Top Contributor
79 reviews 79 reviews
28 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed May 6, 2015

Staff doesn't care. The manager simply doesn't want to be bothered. On the bright side: Koh Lanta is a beautiful island, very laid-back, it's Thailand as it used to be. The beach is close to the hotel, it's long, clean and wide, although the sea's too shallow for adults. Breakfast was not bad, with standard selection of everything. However, I... More 

Was this review helpful? Yes 2
Twin B, General Manager at Twin Bay Resort, responded to this review

Unbelievable that you have the audacity to write this after speaking with you and you threatening me with a terrible review and then insulting my staff with very offensive language that even my son would be punished for. Hope the rest of your trip around Thailand was equally as fun filled as your stay with us. I certainly enjoyed all... More 

Phuket, Thailand
Top Contributor
56 reviews 56 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 5, 2015

We spent our first night on Koh Lanta at this resort. We found it online while on the ferry and chose it as it had a pool and was relatively close to pier end of island. The beach is quite tidal but we were there on a full moon weekend. Good value, very clean, good sized bungalows with a nice... More 

Was this review helpful? Yes
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests Many thanks for taking the time to review your stay with us. As if with most reviews the location wins the day regardless if you are in the garden view or ocean view rooms. The whole resort is beautifully situated. As you say, a scooter is the way to get out and about and explore the surroundings.... More 

Top Contributor
82 reviews 82 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 2, 2015

We loved our stay here, good value for money. We stayed in a garden room which had a lovely view of the rocky bay. The terrace had some nice seats although we did not spend much time there due to the tropical mossies! The rooms are equipped with mosquito nets which whilst a bit battered, did the job! The bed... More 

Was this review helpful? Yes
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests Many thanks for taking the time to review your stay with us. It's like a complete reversal of the previous review. Just goes to show that everyone has different tastes and requirements. I feel that you summed up Twin Bay in its true light. Simple but clean but in a great location. Far enough away from the... More 

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