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Twin Bay Resort

#22 of 82 Hotels in Ko Lanta
Certificate of Excellence
333 Moo 1, Koh Lanta Yai Island | Saladan, Ko Lanta 81150, Thailand
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1 room 1 guest
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Twin Bay Resort
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349 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pulau Pinang, Pahang, Malaysia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 21, 2015

Back to Twin Bay for a 3 nights stay after 2 years. Almost everything was well during our stay. Room : We've booked 2 beachfront bungalows with perfect view. Some furniture were quite old but rooms and bathroom were very clean. But water in the bathroom could've been bigger for a good shower. Wifi signal in the room was weaker... More 

Was this review helpful? Yes 3
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests What a lovely review of your stay with us. I have duly noted the comment about the door and the engineer will be fixing it. I feel your review summed us up well and also summed up Koh Lanta in general. I do hope we have the chance to welcome you back again on your next trip.... More 

London, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 14, 2015

We booked this place in hope of paradise! We had a fantastic time but it's on a quiet end of the beach, there are much bigger and busier places down the beach to stay but it all depends what you're looking for. No phones or hairdryers in rooms... Very basic. Also, I think it may be run by a British... More 

Was this review helpful? Yes
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear valued guests Many thanks for your review. I agree and have always maintained we are a casual 3 star in a 5 star location. Emphasis is on comfort and relaxing rather than on luxury and hair dryers. The location is at the end but as you say only 10 mins walk along the beach and it seems to get... More 

Rivonia, Gauteng, South Africa
Level Contributor
90 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 293 helpful votes
5 of 5 stars Reviewed July 12, 2015

Great staff, great bungalows with comfy beds, good linen and great aircon. Exceptional location on beach within walking distance of good restaurants off beach. You shall not be disappointed at Twin Bay - the pool and deck with loungers is just what the doctor ordered.

Was this review helpful? Yes 3
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear valued guests What a lovely review to follow the previous one. I am delighted the staff have got your thumbs up as low season can be a sole destroying time for them and I will certainly share your remarks with them. As always the location wins the day. We are very fortunate to be positioned here and the reviews... More 

Johannesburg, South Africa
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
5 of 5 stars Reviewed July 10, 2015

Location: You cannot get better, near enough to everything and far enough away to not be bothered by anyone, you step out of your bungalow right onto the beach, the view is fantastic with sun loungers arrayed about the bay shaded by palm trees - idyllic. Great fresh water infinity pool next to bar with more sun loungers with view... More 

Was this review helpful? Yes 6
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear valued guests, What a wonderful review. All those positive adjectives in the headline says it all. I'm not really sure where to start in answering apart from saying a very big thanks for the review and a very big thank you for staying with us. I am also delighted you sunglasses arrived safely and have thanked the staff for... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 9, 2015 via mobile

I don't understand some of these rewiews! As soon as we arrived at the hotel my heart sank, nothing like what I imagined after reading the reviews on trip advisor. We were taken to our room (standard room) the first thing we notice was the awful stench, stained curtains, and ants everywhere. There was also the awful sound of several... More 

Was this review helpful? Yes 5
Twin B, General Manager at Twin Bay Resort, responded to this review

Awful indeed the way some ants in a jungle environment, a couple of dogs barking and a curtain that was 'stained' can ruin your holiday. I suppose in the UK you dont have ants or dogs. Well glad you found a place that was insect free and dog free, but for how long i daren't like to guess. More 

Chester
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 31, 2015

We loved staying at Twin Bay - it's a gorgeous spot with excellent facilities and very clean and comfy rooms! We had such a relaxing and peaceful time that we decided to stay longer. When you get there you will probably want to do the same! We stayed around 10 days in total. We work online so spent a lot... More 

Was this review helpful? Yes 1
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests What a wonderful review of your stay with us. I firmly believe if you haven't heard some yodel reggae or tasted Durian then you've missed out on one of life's rich experiences. It was a pleasure to extend your stay with us and was great to meet up daily at the bar to learn about your day.... More 

Switzerland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

We stayed 2 nights in this Hotel and we had a great time. Position of Hotel is very good. the beach is just for families and Kids. it's very flat and not deep. but you have a nice pool in front of the beach. we liked it. it's quiet and you can relaxe it. the owner is from europe and... More 

Was this review helpful? Yes
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests Many thanks for your positive review of your stay with us recently. it is always pleasant to share these kind of reviews with the staff as we are now deep into the low season and every little positive word goes a long way. I do hope we have the chance to welcome you back in the not... More 

Mumbai (Bombay), India
Level Contributor
1 review
4 of 5 stars Reviewed May 22, 2015

We were a family of 5 members and had booked our stay at Twin Bay Resort for 5 nights during the last week of April.We wanted to be away from the Hustle Bustle and so this was a perfect getaway.The staff and the General Manager Mr.John were very polite and courteous.The property was very clean and right on the beach..which... More 

Was this review helpful? Yes
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests Many thanks for the lovely photos. Seems like you guys had a great time here at the resort and zooming round the island on your scooters. As you rightly say, we are in a quiet and relaxing location but if you need some action, its a matter of minutes away by scooter. I do hope we have... More 

London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2015

After a disappointing stay in Krabi I made my way to Ko Lanta on 9th May after the advice of a friend who told me I would not regret it. I chose Twin Bay resort based on trip advisor reviews and the manger Jon made me feel very welcome. Both him and his team were polite, helpful and attentive. The... More 

Was this review helpful? Yes 1
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests What a delightful way to start the morning by opening up your review. Makes the weekend even better. I will certainly show my staff you kind words you had for them as they had a bit of battering from a previous reviewer. I feel you summed up the resort in its true colors. quiet, peaceful, fabulous location... More 

Montbeliard, France
Level Contributor
95 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed May 19, 2015

My husband and I stayed three nights in this hotel. Our stay was ok but it could have been much better, especially with a more caring staff. We have to say that one of the reasons we chose the hotel is because of the beautiful words of the manager replying every review on TripAdvisor. Let me tell you it is... More 

Was this review helpful? Yes
Twin B, General Manager at Twin Bay Resort, responded to this review

You either love or hate tripadvisor. I love it. Such diverse reviews. One minute the staff are attentive and lovely, the next they are useless. So lets get down to your review. Firstly i am delighted that you think my replies are beautifully written but naturally dissapointed that you say they are a "smokescreen". Likei have always said, why complain... More 

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