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Twin Bay Resort

#22 of 83 Hotels in Ko Lanta
Certificate of Excellence
333 Moo 1, Koh Lanta Yai Island | Saladan, Ko Lanta 81150, Thailand
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Twin Bay Resort
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Twin Bay Resort
Twin Bay Resort
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336 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Switzerland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We stayed 2 nights in this Hotel and we had a great time. Position of Hotel is very good. the beach is just for families and Kids. it's very flat and not deep. but you have a nice pool in front of the beach. we liked it. it's quiet and you can relaxe it. the owner is from europe and... More 

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Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed 1 week ago

We were a family of 5 members and had booked our stay at Twin Bay Resort for 5 nights during the last week of April.We wanted to be away from the Hustle Bustle and so this was a perfect getaway.The staff and the General Manager Mr.John were very polite and courteous.The property was very clean and right on the beach..which... More 

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Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests Many thanks for the lovely photos. Seems like you guys had a great time here at the resort and zooming round the island on your scooters. As you rightly say, we are in a quiet and relaxing location but if you need some action, its a matter of minutes away by scooter. I do hope we have... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 1 week ago

After a disappointing stay in Krabi I made my way to Ko Lanta on 9th May after the advice of a friend who told me I would not regret it. I chose Twin Bay resort based on trip advisor reviews and the manger Jon made me feel very welcome. Both him and his team were polite, helpful and attentive. The... More 

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Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests What a delightful way to start the morning by opening up your review. Makes the weekend even better. I will certainly show my staff you kind words you had for them as they had a bit of battering from a previous reviewer. I feel you summed up the resort in its true colors. quiet, peaceful, fabulous location... More 

Montbeliard, France
Top Contributor
83 reviews 83 reviews
52 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed three nights in this hotel. Our stay was ok but it could have been much better, especially with a more caring staff. We have to say that one of the reasons we chose the hotel is because of the beautiful words of the manager replying every review on TripAdvisor. Let me tell you it is... More 

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Twin B, General Manager at Twin Bay Resort, responded to this review

You either love or hate tripadvisor. I love it. Such diverse reviews. One minute the staff are attentive and lovely, the next they are useless. So lets get down to your review. Firstly i am delighted that you think my replies are beautifully written but naturally dissapointed that you say they are a "smokescreen". Likei have always said, why complain... More 

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I had a wonderful stay at Twin Bay resort at the end of April to start of May. From the front desk staff, to the breakfast chef, the cleaning staff and John the General Manager who is always on the property visible and available, everyone was so friendly and had a smile on their faces. The location and grounds are... More 

Was this review helpful? Yes 1
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests What a delightful review. It seems to sum up the resort exactly and will give a clear and concise idea to any potential guests who read it. What more can i say but thank you. I do hope we have the chance to welcome you back in the not too distant future. Best regards Jonathan Dee General... More 

Moscow, Russia
Top Contributor
79 reviews 79 reviews
28 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Staff doesn't care. The manager simply doesn't want to be bothered. On the bright side: Koh Lanta is a beautiful island, very laid-back, it's Thailand as it used to be. The beach is close to the hotel, it's long, clean and wide, although the sea's too shallow for adults. Breakfast was not bad, with standard selection of everything. However, I... More 

Was this review helpful? Yes 1
Twin B, General Manager at Twin Bay Resort, responded to this review

Unbelievable that you have the audacity to write this after speaking with you and you threatening me with a terrible review and then insulting my staff with very offensive language that even my son would be punished for. Hope the rest of your trip around Thailand was equally as fun filled as your stay with us. I certainly enjoyed all... More 

Phuket, Thailand
Top Contributor
51 reviews 51 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent our first night on Koh Lanta at this resort. We found it online while on the ferry and chose it as it had a pool and was relatively close to pier end of island. The beach is quite tidal but we were there on a full moon weekend. Good value, very clean, good sized bungalows with a nice... More 

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Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests Many thanks for taking the time to review your stay with us. As if with most reviews the location wins the day regardless if you are in the garden view or ocean view rooms. The whole resort is beautifully situated. As you say, a scooter is the way to get out and about and explore the surroundings.... More 

Top Contributor
78 reviews 78 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We loved our stay here, good value for money. We stayed in a garden room which had a lovely view of the rocky bay. The terrace had some nice seats although we did not spend much time there due to the tropical mossies! The rooms are equipped with mosquito nets which whilst a bit battered, did the job! The bed... More 

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Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests Many thanks for taking the time to review your stay with us. It's like a complete reversal of the previous review. Just goes to show that everyone has different tastes and requirements. I feel that you summed up Twin Bay in its true light. Simple but clean but in a great location. Far enough away from the... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 21, 2015

Twin Bay has a really nice pool area right by the beach. The rooms are ok and the breakfast is good. However, most of the staff speak very bad english and some are very unhelpful. Some of the girls in the reception are too busy putting on make up and speaking on their cellphones to acknowledge the guests. The restaurant... More 

Was this review helpful? Yes 1
Twin B, General Manager at Twin Bay Resort, responded to this review

Well it amazes me why people do not research before choosing a resort. You say bad location ? Our location is the envy of most resorts as it affords perfect views, large clean beach and far enough away from the crowds yet close enough. Obviously you had not read any of my replies nor our website that cleary says where... More 

Singapore, Singapore
Contributor
16 reviews 16 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 9, 2015

If you plan to take some days off with your family in a cozy, budget and fairy place - you should book the Twin Bay. The first resort we were, where we have the Internet all over the resort - on the beach, near the pool, in the bar, in the room - everywhere. When we've opened our room, I... More 

Was this review helpful? Yes
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear valued guests Many thanks for a lovely review of your stay with us. As with the vast majorityof reviews the location wins the day followed by the friendliness of the staff. From Singapore it is just a hop, skip and a jump to get here and once the bridge is finished it will take a lot quicker to arrive.... More 

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