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Hotel City Heart

Near Golden Temple, Amritsar 143001, India
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Hotel City Heart
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Ranked #37 of 72 Hotels in Amritsar
A recent review
4 of 5 stars Reviewed January 6, 2015
Anshru8 Mumbai (Bombay), India
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206 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

No restaurant or breakfast room. Can only have breakfast through room service but nobody picks up the phone to take the orders. Was told I could only have breakfast after 9 am. Stayed there as part of a trip with Intrepid and most fellow travellers complained about dirty beds, covering pillows with their own towels and sleeping in their own... More 

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gold coast
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 27, 2015

Stayed here during an Intrepid tour and was completely grossed out when we checked our bed. The sheets were brown and stained in strategic places, absolutely disgraceful considering they knew 12 westerners were coming and westerners like clean unstained bedsheets. The pillowslips were even worse. I didnt dare look at the pillows themselves. Only 1 white (grey) towel provided per... More 

Was this review helpful? Yes 4
Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 6, 2015

The hotel is situated very close to Golden Temple and Jalianwalla Bagh. This makes this hotel very important for stay as this will save you travel time to visit these world famous places.Also the rooms are well maintained and kept tidy and clean.

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 18, 2014

Hotel was worst ever went. Heaters were not working niether wifi nor geysers even in mid of december. Service was very bad beds were near to nightmare. Advice to all dont visit it. We didntiked it at all

Was this review helpful? Yes 3
New Delhi, India
Contributor
20 reviews 20 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 21, 2014

The room was ok considering the price they are charging. Location is good & very close to golden temple...situated in a busy market , u have variety of food joints just few steps away like Mc D, Subway, CCD, Brothers Dhaba etc. so I did not try their food & instead explored outside options. Do not expect much from this... More 

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New York City, New York
Top Contributor
218 reviews 218 reviews
41 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed November 17, 2014

Not bad. Not great. Wi - fi did not work but a young man took me too a sister hotel where it did work.. Staff were okay but not too keen on assistance. Hot water was spotty but the rooms were okay. Mine was noisy as it looked onto the Main Street.. For the money it was acceptable.

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Cairns, Australia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 10, 2014 via mobile

We were with a group so noticed the rooms varied. The room was fair for the price. Usual wet bathroom. Went out to eat. Wifi didn't work. Laundry was very late back, arrived just minutes before we checked out at 8pm.

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Melbourne
Top Contributor
139 reviews 139 reviews
43 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed October 29, 2014

This hotel has so many things going for it, it's a shame that it lets itself down in so many ways. It's in a fantastic location just a few minutes walk from the Golden Temple. The design of the hotel is really very nice but it's got very run down - it really feels like nobody cares about it. The... More 

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Melbourne
Contributor
17 reviews 17 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 17, 2014

Great location for the golden temple, however avoid road facing rooms at all costs... So so loud, honking horns all night and the windows are not sealed properly. The staff were a bit unhelpful, saying no to all my questions without looking into it (ie.requested room change). Wifi did not work for the 2 days I was there. No top... More 

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Chennai (Madras), India
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 11, 2014

Excellent hotel in right in the middle of Amritsar. The location is absoloutely perfect with all of the cites main attractions being no more than 20 minutes away and the Golden Temple being only 5 minutes away. The front of the hotel is quite noisy so I'd recommend looking for a room at the back (I had a room at... More 

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