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Hotel Ritz Plaza

45 The Mall, Amritsar 143001, India
Hotel amenities
Hotel Ritz Plaza
Best prices for: 1 room 1 guest
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Ranked #42 of 72 Hotels in Amritsar
A recent review
4 of 5 stars reviewed 4 weeks ago
AdityaJain1591 Mumbai (Bombay), India
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190 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mumbai
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

This is a very old hotel, which has not been refurbished in a long time. The staff believe that it is a 4 star hotel, but do not know what that means. The food served as breakfast was limited in options and not freshly prepared. The room has a stale smell. Overall poor experience.

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Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When the chance to visit Amritsar arrived, the first thing was to book a decent hotel in Amritsar. After contacting some friends and taking suggestions, me and my friends decided to stay at this hotel. The service of this hotel is amazing, with them offering us all the possible comfort. The rooms are well-made and the staff is ever ready... More 

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Murcia
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

At Weekends this hotel offers a buffet evening meal option in its restaurant for rps600 (including taxes and gratuities, which is unusual and amounts to almost a third again of the cost!!) We didn't stay at the hotel, but ate here two nights in a row, as the area had very limited restaurant options ( obvious ones anyway) and found... More 

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North Yorkshire, United Kingdom
Top Contributor
54 reviews 54 reviews
15 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed March 4, 2015

Stayed here one night stopover just to visit the Golden Temple - had spacious suite of rooms at front, all quite okay in a dated way though the mattress was the hardest we have ever slept on! Lots of hot water though did have to summon help to get hot water to come through after 10 minutes of running -... More 

Was this review helpful? Yes 3
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 16, 2015

Nice hotel, cozy but needs a bit of touch up. some staff are excellent, some not so good. The owner of the hotel is a super gracious and beautiful lady and one must visit her while visiting the hotel. She is lovely to chat with and a nice human being. She brings her warmth to the hotel. The breakfast is... More 

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RMHIPL, Manager at Hotel Ritz Plaza, responded to this review

Dear Guest, Greetings! Thank you for staying with us and putting across your valuable comments. We try and provide the maximum comfort to all our clients and are happy to note that you liked the same. We will also make improvements in areas as suggested. Thank you for your kind visit. Regards Team Ritz More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 22, 2015 via mobile

Good hotel location excellent situated near mall road ,rooms neat and clean .service excellent, buffet breakfast all types of variety.large property with all kind of facilities . like to visit again good stay.

Was this review helpful? Yes 3
RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review

Dear Sir, Greetings! We are delighted to note that you had a nice stay with us and liked our services. Thank you for your words of appreciation. We look forward to hosting you again soon with us. Regards Team Ritz More 

New Delhi, India
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 19, 2015

stayed at Ritz Plaza , Amritsar on 05/01/2015. Reception staff was excellent , helpful. room was cozy , zero noise level even to my road side room.WI Fi with a good speed on complementary basis, breakfast was North & south Indian dishes, supply of fresh juices & some continental items also. overall it is a good old hotel with value... More 

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RMHIPL, Manager at Hotel Ritz Plaza, responded to this review

Dear Guest, Greetings! Thank you for patronizing us and taking out time to review us. We are constantly trying to better our services and make our clients as comfortable as possible and it is nice to see that you had a comfortable stay and liked our services. Thank you once again and hope to see you back with us soon.... More 

1 review
2 of 5 stars Reviewed January 3, 2015

Located on main road with good parking space in front. Employees sometime deaf to hear what i have asked for. Rooms were small. Bathrooms further made so to take least possible space. Warm water was not available. I won't recommend this to anyone.

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RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review

Dear Guest, Greetings! Thank you for staying with us and taking time to send across your inputs. We apologies for the inconvenience you had and the fact that some of the staff could not understand your instructions due to certain reasons not know. However we will try and make sure that client interaction is much better and things are followed... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 21, 2014

I only stayed here for one night, but it was a good one! the rooms are clean and the staff was always helpful. the restaurant downstairs is really good, and not expensive at all! beds were comfortable with clean linen. the hotel could use a general refurbishment, but I don't want to get picky. A good place to stay in... More 

Was this review helpful? Yes 1
RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review

Dear Guest, Greetings! Its good to hear that you had a nice satisfactory experience staying with us. Thank you for your kind visit and the time spent in reviewing us. Regards Team Ritz More 

New Delhi, India
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 14, 2014

I went there almost a week ago in November.. We were 3 guys who ordered a single room with extra bed..These are the points I'd like to share..... PICK UP FACILITY : CHARGE INR 300 (Ten Times more than the radio service, the property is just 2 KMs away from the railway station) STAFF : BORED TO DEATH AND UNHELPFUL... More 

Was this review helpful? Yes 3
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