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All 70 Amritsar hotels

Hotel Ritz Plaza

3.0 of 5 Hotel   |   45 The Mall, Amritsar 143001, India
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Hotel Ritz Plaza
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Ranked #34 of 70 Hotels in Amritsar
A recent review
3 of 5 stars reviewed 3 days ago
PArora Noida, India
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170 reviews from our community

Traveler rating
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    49
    27
    15
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55
38
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
2 of 5 stars Reviewed today NEW via mobile

Hotel is awful with very poor front desk service. Front desk staff are extremely rude, whilst other staff are okay. The hotel is run down & old with the elevator not working at times. Rooms are spacious but with old furnishings & not the cleanest linen. Do yourself a favour and stay somewhere else!

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Noida, India
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The people at front desk are not welll trained and mannered. In peak season if you hv your prior bookings on nominal charges then they would harass you so that you leave and they can get rooms booked at higher rates..... Only the way GM spoke was alright otherwise everyone at front desk is the same whereas in hospitality business... More

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RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review

Dear Meenakshi ji, Greetings! Thank you for patronizing our hotel. It is nice of you to have taken out the time to review us. We apologize for any inconvenience that you had during your stay with us. I do remember that there was a miscommunication about the date of check out due to which you had to face a problem.... More

New Delhi, India
Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 nights in a group, booked 4 rooms. Found overall experience satisfactory Though hotel can do well by modernizing infrastructure to compete or would never be first choice hotel What I liked:_ 1. Staff's communication skills making "Customer as king" 2. Prompt response to any request or complaint 3. Room size 4. Nice parking facility What... More

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RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review

Dear Mr Bhatia, Greetings! We at The Ritz Hotel thank you for your kind visit and the appreciation for our services. All the points mentioned have been duly noted and we will try and ensure that these minor glitches do not inconvenience any client. Thank you for your kind stay. Warm regards Team Ritz More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 11, 2014

Its awesome hotel. Middle of the town in good area. Hugh garden & compound with good parking facility, nice reception and lobby area. Neat, clean & hugh rooms with road facing window. Good service staff. We didn't try restaurant. Overall 100% value for money.

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RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review

Dear Sir, Greetings from Ritz Hotel, Amritsar!!! We are delighted to learn that you had a nice time at The Ritz Hotel. It is the encouragement from you all that makes us strive harder to make our guests comfortable. We look forward to welcoming you again at our Hotel. Warm Regards Team Ritz More

Greece
Top Contributor
56 reviews 56 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed August 29, 2014

I had to stay there for two nights, but at the second day after breakfast I changed hotel. Maybe in the past the hotel it was a good one. But today it seems to be forgotten by the owners. Dark inside, poor rooms, old plastic flowers as decoration, dirty walls and a strange smell all around. Breakfast also poor and... More

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RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review

Dear Guest, Greetings of the day!! Thank you for taking our t time to review us. I apologies for the fact that you did not like our facility. It is quite disturbing to note that you had these issues while you stayed with us for one night. We will try and address all of the things pointed out by you... More

NOIDA
1 review
3 of 5 stars Reviewed August 19, 2014

Very small room with an even more tiny bed for two. Not at all a satisfactory stay. The silver lining in the stay is exceptionally warm, helpful, cheerful and super super courteous staff. Sh Rakesh the Banquet Manager was a delight to meet. May not stay at the property again.

Review collected in partnership with Cleartrip

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RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review

Dear Guest, Greetings from Ritz Hotel, Amritsar!! We wish to express our gratitude to you for patronizing the Hotel. We are pleased to note that the staff was able to assist you in a nice manner. The sentiment will be conveyed to them. We have also noted that you felt the room area and bed were small. Sir, We would... More

Perth, Australia
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 25, 2014

Wide friendly smiles greet each guest. A welcoming 'arati' too! The Front of house are energetic and nothing seems to be too much to ask of them. The cleanliness is maintained thought the hotel and rooms. The bed linen and towels are clean. I had 16 with me; everyone was more than satisfied. I very much recommend the dining room... More

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RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review

Dear Guest, Greetings from The Ritz Hotel. Thank you for taking out time to review our services. We are delighted to note that you had a wonderful time at The Ritz Hotel. It has been our continuous endeavor to provide our clients with the best of services and we are glad that we could be of assistance to you and... More

New Delhi, India
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 14, 2014

A wrongly publicised as Heritage Hotel Property. The only good thing with the Hotel is its location, amongst the prime Retail locations in the Town and not too far off from the Main Attraction of Amritsar, The Golden Temple. The service is poor and food quality is not good at all. Not a good experience.

Was this review helpful? Yes 2
Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 30, 2014

Dear Staff at Ritz Hotel, Greetings to you all! I wanted to express my gratitude to everybody for the hospitality and warmth that you all extended towards me and my only son. I also appreciate that you let my 4 legged son Scotch stay in your premises though it was not mentioned that your's is a pet friendly hotel -... More

Was this review helpful? Yes 2
UK
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 13, 2014 via mobile

We stayed as a family of 7 towards the end of April. It's a nice place comfy rooms and staff are happy to help. In house buffet was good value on a Saturday night. Breakfast service is slow but again staff are happy to do omelettes / toast/ tea coffee as you like them. Special mention for kitchen manager who... More

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RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review

Dear Guest, Greetings From Ritz Hotel. Thank you for taking out your valuable time to review us. We are very pleased to know that you had a comfortable stay and liked the property and services. It is always our endeavor to try and keep improving upon our services and facility for the comfort of our client. Thank you for appreciating... More

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Additional Information about Hotel Ritz Plaza

Address: 45 The Mall, Amritsar 143001, India
Location: India > Punjab > Amritsar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ritz Plaza 3*
Number of rooms: 65
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Also Known As:
Ritz Plaza Amritsar
Ritz Plaza Hotel
Amritsar Ritz
Ritz Amritsar

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