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All 68 Amritsar hotels

Hotel Ritz Plaza

3.0 of 5 Hotel   |   45 The Mall, Amritsar 143001, India
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49%
Ranked #31 of 68 hotels in Amritsar
A recent review
3 of 5 stars Reviewed June 14, 2014
Sandeep S New Delhi, India
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163 people have reviewed this hotel

Traveler rating
    29
    47
    47
    25
    15
See reviews for
52
38
19
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
New Delhi, India
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 14, 2014

A wrongly publicised as Heritage Hotel Property. The only good thing with the Hotel is its location, amongst the prime Retail locations in the Town and not too far off from the Main Attraction of Amritsar, The Golden Temple. The service is poor and food quality is not good at all. Not a good experience.

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Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 30, 2014

Dear Staff at Ritz Hotel, Greetings to you all! I wanted to express my gratitude to everybody for the hospitality and warmth that you all extended towards me and my only son. I also appreciate that you let my 4 legged son Scotch stay in your premises though it was not mentioned that your's is a pet friendly hotel -... More

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UK
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 13, 2014 via mobile

We stayed as a family of 7 towards the end of April. It's a nice place comfy rooms and staff are happy to help. In house buffet was good value on a Saturday night. Breakfast service is slow but again staff are happy to do omelettes / toast/ tea coffee as you like them. Special mention for kitchen manager who... More

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RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review

Dear Guest, Greetings From Ritz Hotel. Thank you for taking out your valuable time to review us. We are very pleased to know that you had a comfortable stay and liked the property and services. It is always our endeavor to try and keep improving upon our services and facility for the comfort of our client. Thank you for appreciating... More

New Delhi, Delhi, India
2 reviews
4 of 5 stars Reviewed May 7, 2014

I recently stayed with my family for a night in this hotel.It is conveniently located at Mall road, away from the hustle and bustle of the busy city yet every place is just few minutes away and easy accessible by autos and rickshaws.Best location advantage is that it is very close to railway station.The rooms are quite spacious and well... More

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New Delhi, India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 29, 2014

The hotel is located away from the hustle bustle of town, yet everything is just few minutes away. Very close to railways station. Golden temple is just 10mins drive. Autos and rickshaws are readily available outside the main gate. The property is well kept. Rooms are comfortable with all amenities. I was very happy to see the clean bedsheets, towels... More

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RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review

Dear Guest, Greetings From Ritz Hotel. Thank you for taking out your valuable time to review us. We are very pleased to know that you had a comfortable stay and liked the property and services. It is always our endeavor to try and keep improving upon our services and facility for the comfort of our client. I apologize for the... More

India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 20, 2014

We were there for one day. Not value for Money. In room furniture and fixture are dirty. Service are very very poor. Price is very high compare to food. Food is also Average. Feel that foreigne rs are visited this hotel and how they manage it is question? We take only Breakfast and Dinner there but we do not enjoy.... More

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RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review

Dear Dr Parikh, Greetings! Let me at the outset tender my unconditional apology for the discomfort that you had during your stay. All the points that you have mentioned have been noted by us and we will make sure that whatever was the cause of inconvenience to you will be taken care off. I thank you for bringing this to... More

1 review
2 of 5 stars Reviewed April 16, 2014

Very bad experience.....Extremely shocked for the services provided. No wifi, No amenities in the fridge, 2bags tea/ 2 Coffee pouches , No complimentary Mineral water as in other hotels, plumbing defects, no running hot water. bathroom accessories are also miserly provided. Not worth for the money one pays.

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RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review

Dear Ms Meenakshi, Greetings! Thank you for taking out time to review the Hotel. We are quite sad to note that we could not come up to your expectations during your stay at The Ritz Hotel, despite our best efforts. We did however try our best to make you as comfortable as possible and offered you services which are normally... More

New Delhi, India
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 10, 2014

The Ritz Plaza, one of the oldest hotels in Amritsar still has an old world charm and the personal touch of the owner, Mr Ajit Mehra and his mother, the grand, elegant, lady make your stay so special. The food is excellent and the staff are ever so helpful in giving suggestions about shopping, eating out and even in organising... More

Was this review helpful? Yes
RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review

Dear Guest, Greetings From The Ritz Hotel. Thank you so much for taking out time to review our Hotel. We are very pleased to note that you had a nice time here at The Ritz. I on behalf of the Staff and Management thank you for the kind words of encouragement. This will go a long way in boosting the... More

Calangute, India
Top Contributor
132 reviews 132 reviews
40 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed April 8, 2014

Ritz nothing to rave about but seems to have had its grandiose days, it is an old style hotel conveniently located , rooms were good sized but has large sofa which occupies so much of space and keeps you away from getting closer to the window and makes a it a bit tight for the third bed . The hotel... More

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RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review

Dear Guest, Greetings from The Ritz Hotel, Amritsar!! Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us. Your kind appreciation of our colleagues motivates and encourages us further in our continuous efforts to improving our services. We look forward to welcoming you back very soon.... More

Lancaster, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2014

Had a great experience at this hotel the staff were amazingly helpful from the manager down.The hotel is set back from a reasonably busy road so sleeping was not a problem.Ate in the restaurant every night and was never disappointed the food was authentic well presented and delicious .Full marks to Mr Kapoor and his team.

Was this review helpful? Yes
RMHIPL, General Manager at Hotel Ritz Plaza, responded to this review

Dear Guest, Greetings from The Holy City!! It was a pleasure hosting you at The Ritz Hotel. We are pleased to note that you had a great dining experience at Ranjit's our multicuisine restaurant. The Ritz Hotel is one of the first Hotels in town and we have tried to maintain the same levels of comfort and services as were... More

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Additional Information about Hotel Ritz Plaza

Address: 45 The Mall, Amritsar 143001, India
Location: India > Punjab > Amritsar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ritz Plaza 3*
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Also Known As:
Ritz Plaza Amritsar
Ritz Plaza Hotel
Amritsar Ritz
Ritz Amritsar

28 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Class
Number of rooms
65

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