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BEST WESTERN Merrion

#10 of 72 Hotels in Amritsar
Certificate of Excellence
4.0 of 5
District Shopping Complex, Amritsar 143001, India
Hotel amenities
BEST WESTERN Merrion
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Ranked #10 of 72 Hotels in Amritsar
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
travelerB63JQ National Capital Territory of Delhi, India
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265 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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National Capital Territory of Delhi, India
1 review
4 of 5 stars Reviewed 1 week ago

First, I have written several reviews on tripadvisor but needed to sign up again as I forgot my password and could not reset it after multiple attempts. the tripadvisor email for resetting it never came through. Anyhow, the hotel is in a nice quiet area and very comfortable. Positive: very courteous and helpful staff, good food not too oily or... More 

Was this review helpful? Yes
GMBW_Merrion, Front Office Manager at BEST WESTERN Merrion, responded to this review

Dear guest, Greetings From Hotel Best Western Merrion !! Thank you very much for posting your review following your recent stay with us . I was really happy to read that you enjoyed your stay with us and I have passed on your kind words to the team at the hotel and we regret the inconvenience caused to you during... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Its a very gud hotel with world clas hospitality. Nice spacious clean room. The hotel staff is very cooperative, their buffet breakfast menu is elaborative. Its nt less then any expensive hotel. just their menu card is bit expensive.

Was this review helpful? Yes
GMBW_Merrion, Front Office Manager at BEST WESTERN Merrion, responded to this review

Dear Guest, Greetings From Hotel Best Western Merrion !! So delighted to read that you left feeling so well looked after. We firmly believe in creating amazing experiences for all our guests at Best Western Merrion and receiving feedback like yours makes us very happy. We do hope that we can welcome you back again very soon. Best Regards Dheeraj... More 

Senior Contributor
25 reviews 25 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My checkin was delayed by a good 1 hr...even after calling the hotel much ahead of time before reaching. They had upgraded my room to a suite..but still the guest would want a on time checkin instead of an upgrade. Food is just ok. Excellent amenities in the room. One of the room was smelling of cigarette smoke in a... More 

Was this review helpful? Yes
GMBW_Merrion, Front Office Manager at BEST WESTERN Merrion, responded to this review

Dear Guest, Greetings !! Thank you very much for posting your review following your recent stay with us.We regret the inconvenience caused to you during you stay and assure you that this is a rare instance where we not succeed in providing services as per your expectations. Your concerns regarding certain aspects of our service and accommodation have been taken... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located at a very quiet area of Amritsar. The courteous manager Mr Rajan Gupta & his team organised our stay very efficiently. The ambience is very nice. The rooms were spacious with all modern amenities . We were upgraded to a suite with excellent facilities. The spread at the breakfast was large but the sweet lassi was... More 

Was this review helpful? Yes 1
GMBW_Merrion, Front Office Manager at BEST WESTERN Merrion, responded to this review

Dear Guest, Greetings from Hotel Best Western Merrion Thank you for choosing to stay at our hotel and for taking the time to provide feedback about your stay. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional “home away from home” for our guests. Thank... More 

New Delhi, India
Contributor
17 reviews 17 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked 1 room for 2N with family in Mar 2015. Room and service quality was good and up to the mark. Pool was bit small but quite neat and clean. Front office staff was very helpful and cooperative. had a very comfortable stay. taste and quality of food was good however options in breakfast could have more. Recommended for stay.

Was this review helpful? Yes 2
GMBW_Merrion, Front Office Manager at BEST WESTERN Merrion, responded to this review

Dear Guest, Greetings from Hotel Best Western Merrion Thank you for choosing to stay at our hotel and for taking the time to provide feedback about your stay. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional “home away from home” for our guests. Thank... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My stay at hotel Best Western Amritsar is among the best times which i always cherish. So much comfort and peace i relish that i cant even think about any other property to stay with. I always get very warm welcome on arrival and while check out. Staff is very courteous, supportive and keen to serve instantly. Ambience is such... More 

Was this review helpful? Yes 3
GMBW_Merrion, Front Office Manager at BEST WESTERN Merrion, responded to this review

Dear Guest, Greetings From Hotel Best Western Merrion !! So delighted to read that you left feeling so well looked after. We firmly believe in creating amazing experiences for all our guests at Best Western Merrion and receiving feedback like yours makes us very happy. We are so glad you appreciated the area and feedback about your room,food and services.... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

Very Good hotel with spacious rooms,quality restaurant and warm staff.Equally good for business travellers like me with free wifi to run office work and business centre to copy/print documents.Warm staff and special mention of the manager Mr Jasdev Singh who personally came up to my room to check if i was comfortable All in all full value for money as... More 

Was this review helpful? Yes
GMBW_Merrion, Front Office Manager at BEST WESTERN Merrion, responded to this review

Dear Mr Anurag, Greetings From Hotel Best Western Merrion !! Thank you very much for posting your review following your recent stay with us . I was really happy to read that you enjoyed your stay with us and I have passed on your kind words to the team at the hotel and we all hope you will come back... More 

Adelaide
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 13, 2015

Very enjoyable stay. The room was really nice. The staff at the front desk were exceptional. Lovely breakfast. Car with driver organised including radio so that my travelling companion and I felt safe to go out in the evening. I would highly recommend this hotel

Was this review helpful? Yes 3
GMBW_Merrion, Front Office Manager at BEST WESTERN Merrion, responded to this review

Dear Guest, Greetings From Hotel Best Western Merrion !! Thank you for your review of your recent stay with us . I was delighted to read you enjoyed your stay and I have shared your comment with my team. I hope we have the opportunity of welcoming you back in the near future. Best Regards, Dheeraj Heera Front Office Manager... More 

Sydney, Australia
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 28, 2015

Booked 2 rooms for 1 night was travelling with family. Location: Very well located near market and accessible. Food: Food was good with nothing over the top but nothing bad as well....The breakfast cost was included in the room price. Rooms: Very good rooms with a view to the main road. Decent sized rooms, no issues whatsoever. Cleanliness: Excellent, in... More 

Was this review helpful? Yes 3
GMBW_Merrion, Front Office Manager at BEST WESTERN Merrion, responded to this review

Dear Guest, Thank you for taking time to post your compliments on TripAdvisor. We are delighted to note your positive comments. The team was also happy to read that you found our service the best in Amritsar. Thank you for this generous feedback. All of us do hope to have the pleasure of welcoming you back to our hotel when... More 

New Delhi, Delhi, India
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 27, 2015

Booked nine ladies in this hotel. They all came very happy. The front office Managers Mr Dheeraj & Mr.Rajan were very hospitable. The rooms are good. Hotel situated in nice clean place. View from rooms is good. Dinning room & food quality was very good. Recommended

Was this review helpful? Yes 2
GMBW_Merrion, Front Office Manager at BEST WESTERN Merrion, responded to this review

Dear Sir, Greetings from Hotel Best Western Merrion Thank you for choosing to stay at our hotel and for taking the time to provide feedback about your stay. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional “home away from home” for our guests. We... More 

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