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All 69 Amritsar hotels

Hyatt Amritsar

4.5 of 5 Hotel   |   MBM Farms, G. T. Road | Alpha One City Center, Amritsar 143001, India (Formerly Ista Amritsar)
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Ranked #15 of 69 Hotels in Amritsar
A recent review
4 of 5 stars reviewed yesterday
Baywatch2014 London, United Kingdom
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318 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

A pleasant city hotel. The rooms were a bit small. Curiously, the lavatories seem to be in front of the windows but there is a modesty blind available. We could not find hanging room for our two towels so I hung mine in the wardrobe. The food seemed good and was a buffet for all meals. The dining room staff... More

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Newbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

We'd been highly recommended to this hotel but were disappointed by the general antipathy and unhelpfulness of the staff. Room was clean and buffet breakfast fine; location relative to Golden Temple also good. But the staff just didn't seem happy in their jobs.

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Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at Hyatt, Amritsar in Oct-14. It is less than hour hour away from the airport. It is next to the huge shopping mall, Alpha One. It is not very far from the Golden Temple and Jallianwalah Bagh monument. Breakfast has excellent fare. The staff are very courteous and friendly. We had a Chinese dinner at the restaurant on... More

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India
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

The plan was to spend the weekend in Amritsar, to see its attractions but also relax. It was indeed a good choice. Staff are nice and helpful and indeed it was a place to relax after a bit of chaos. Facilities also make your stay easier. The only inconvenience was having to pay extra for the internet.

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G M, General Manager at Hyatt Amritsar, responded to this review

Dear Valued Reviewer, Greetings from Hyatt Amritsar! Thank you for choosing to stay with us on your recent trip to the historic and culturally rich city of Amritsar and taking out your valuable time in evaluating the same. I am elated to note that you relished your trip as much as we enjoyed looking after your comforts. Your feedback pertaining... More

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This was my second visit to this beautiful hotel, located very closely to Golden Temple. Though I did not had a reservation, but I was accommodated on a walk-in basis and the front desk staff does a great job and that too very efficiently. Though I was disappointed with the selection of beers at the Lounge Bar, but apart from... More

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G M, General Manager at Hyatt Amritsar, responded to this review

Dear Valued Reviewer, Greetings from Hyatt Amritsar! Thank you for choosing to stay once again with us at Hyatt on your recent trip to historic and culturally rich city of Amritsar. I am elated to learn that you relished your stay as much as we enjoyed looking after your comforts. Your feedback pertaining to various aspects of the hotel is... More

New Delhi, India
Top Contributor
62 reviews 62 reviews
30 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 1 week ago

The erstwhile Ista Hotel is now renamed as Hyatt. Unfortunately, the transition from a local brand to an international brand has been sub-optimally handled and the hotel is deficient in most departments. The rooms are very basic, housekeeping is poor and linen does not inspire much confidence. The food is a silver lining and helps deflect attention from an otherwise... More

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G M, General Manager at Hyatt Amritsar, responded to this review

Dear Valued Reviewer, Greetings from Hyatt Amritsar! Thank you for choosing to stay with us and taking out your valuable time in evaluating the same. However, we are terribly disappointed to know that we were unable to leave an impact during your stay and you did not have as good an experience as our other guests have had in the... More

Hong Kong, China
Top Contributor
285 reviews 285 reviews
45 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hyatt Amritsar has an almost East Asian feel from the decor to the service. The hotel is well equipped and though next to a busy road it is a haven of calm. Rooms are well appointed and excellent in terms of cleanliness. The breakfast is well appointed with Indian and International dishes and good coffee. There are two restaurants... More

Was this review helpful? Yes 1
G M, General Manager at Hyatt Amritsar, responded to this review

Dear Valued Reviewer, Warm Greetings from Hyatt Amritsar! Thank you for choosing to stay with us and taking out your valuable time in evaluating our product and services. We are elated to note that we were able to meet your expectations with regards to the product and services. I am excited to note that you relished your stay as much... More

Mumbai
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was fully booked for the long weekend. However the check-in was handled incredibly efficiently. The breakfast was good though the service in the restaurant and for room service was a bit slow due to the high occupancy. However the staff was very friendly and helpful which made a difference. The distance from Golden Temple and the other attractions... More

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G M, General Manager at Hyatt Amritsar, responded to this review

Dear Valued Reviewer, Greetings from historic and culturally rich city of Amritsar ! It’s been always great to hear from our customers, especially when they take out time even after their departure, and convey us how they felt being at Hyatt Amritsar. Feedback, such as yours, do motivate us to continue our passion to serve our valued guests to exceed... More

New Delhi, India
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The property is very well situated, about 2-3 km from the important landmark of Golden temple and Jaliawala bagh. One big positive of this property is , that it is adjacent to one of the biggest mall of the city, Alpha mall...it makes life easier especially, if you are travelling with kids. The mall gives you access to food court... More

Was this review helpful? Yes
G M, General Manager at Hyatt Amritsar, responded to this review

Dear Valued Reviewer, Greetings from historic and culturally rich city of Amritsar ! On the very onset, we apologise for shortfalls that you have experienced whilst at Hyatt Amritsar, and for the negative impact this had on the overall experience of yours. At the same time, thank you for taking out to share your feedback. We are glad that certain... More

Faridabad, Haryana, India
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

well located but small rooms the room service billing and restaurant service all were slow as I went on long weekend. But keeping in mind the other options this is a good pace to stay. High point to the hotel allotted taxi and driver ( Punjab singh) ho was patient and made sure we went to all places Late night... More

Was this review helpful? Yes
G M, General Manager at Hyatt Amritsar, responded to this review

Dear Valued Reviewer, Greetings from Hyatt Amritsar ! Thank you for giving us an opportunity to serve you. I am happy to note that you liked the location of the hotel, and the chauffer Punjab Singh looked after you quite well. Your compliments have been passed on to him in an appropriate forum. We have well noted you feedback on... More

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Additional Information about Hyatt Amritsar

Address: MBM Farms, G. T. Road | Alpha One City Center, Amritsar 143001, India (Formerly Ista Amritsar)
Phone Number:
Location: India > Punjab > Amritsar
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hyatt Amritsar 4.5*
Number of rooms: 248
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Also Known As:
Ista Amritsar Hotel Amritsar
Ista Hotel Amritsar

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