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T&U Leisure Hotel

Mattupetty Road,, Munnar 685612, India
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T&U Leisure Hotel
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T&U Leisure Hotel
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195 reviews from our community

Traveler rating
    44
    92
    31
    15
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chennai (Madras), India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed with my family for three nights from 17th May 2015.The hotel is located about 2 km from town on the roadside and can be easily located. The hotel is having good parking facilities.The reception staff (Mr Anish) was very courteous and helpful. The room is very spacious and very clean.Each room is having a small balcony with nice... More 

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Portsmouth, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An excellent start to our trip into the Western Ghat mountains, the hotel set high above the valley on the road out of Munnar. Very spacious room and bathroom, fitted with a free wall-safe, with a view over the gardens and across the valley. As always in India, the staff were polite, friendly and very helpful, and although we only... More 

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JOBYJOSE, General Manager at T&U Leisure Hotel, responded to this review

Dear Valued Guest, Warm Greeting from T&U Leisure hotel Munnar. Thank you very much for sharing your experience at T & U Leisure hotel on trip advisor. We We delighted to know that services rendered were up your expectations . We shared this happiness with all our staff because this real tonic to boost their energy & enthusiasm . We... More 

Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
12 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Hotel is old need maintenance. Staff are not helpful. Location is good. Need refurbishing. Food is not so great. Rooms are spacious but not well maintained. Need cleanliness. Bad Experience. Avoid this hotel.

Was this review helpful? Yes 6
JOBYJOSE, General Manager at T&U Leisure Hotel, responded to this review

Dear Valued guest, Deeply regretting that not being able to live up to your expectation. we are very much conscious about your review regarding maintenance & renovation. So that we started, the renovation couple days back. Some of the rooms we already renovated. But unfortunately that rooms are occupied before your arrival, so we were not able to allot that... More 

Travelers are raving about these Munnar hotels

Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 16, 2015

An absolute place with good view of the jungle bathed in mists. good service and nice food(buffet break fast) this place is reachable so easily and the people especially Viswajith(asst. Manager) are very friendly and absolutely add a charm to the property, i wish him and all his team all the best. I and my people will definitely visit this... More 

Was this review helpful? Yes 1
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed March 29, 2015

It is a nicely located hotel little away from the main town. The rooms are very spacious and ours offered a very nice view. They organize the camp fire in the night. The food was good. The staff is also helpful. Good for spending a night or two.

Was this review helpful? Yes 10
Norwich, United Kingdom
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 15, 2015

Reception staff rude, ignorant and unhelpful. Restaurant, as many previous reviewers have said, was terrible. We ordered Chicken noodles......it came with no chicken. Dirty table cloth and cutlery. Breakfast was not ready at the advertised time. Only one member of staff working and he spoke very little English. Tables not laid. Nothing ready. No in room wifi. Some rooms face... More 

Was this review helpful? Yes 9
JOBYJOSE, General Manager at T&U Leisure Hotel, responded to this review

Dear valued guest All our apologies for not being able to live up to your expectation during your time of stay with us. Criticism & suggestions are equality importance to us to improve our facility service. So that we consider your feed back as vital important review . This comment was a serious topic in our management meeting & all... More 

Rio de Janeiro, RJ
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 14, 2015

Munnar is a lovely place to visit in India, and T&U made me remember the old hotels we used to go in our childhood. A simple but clean and confortable hotel in a quiet place. The cons are The garden, that could be bigger and the ocidental dishes at the restaurant that could be better. The staff is very helpful... More 

Was this review helpful? Yes 6
JOBYJOSE, General Manager at T&U Leisure Hotel, responded to this review

Dear valued guest All our apologies for not being able to live up to your expectation during your time of stay with us. Criticism & suggestions are equality importance to us to improve our facility service. So that we consider your feed back as vital important review . This comment was a serious topic in our management meeting & all... More 

Chester, United Kingdom
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 9, 2015

Every trip to Kerala must involve a trip to Munnar to see the fantastic and scenic tea plantation country. The T&U is a very good hotel with some fantastic views of the green valley opposite. Situated outside of the main town of Kumily it has very good rooms and staff. We could not fault the hotel although our room balcony... More 

Was this review helpful? Yes 3
Ahmedabad, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 21, 2015 via mobile

Pros - Proximity to town, good for families, safe Cons- Very poor breakfast spread, old fittings. Its pricey. Can improve on maintenance aspects. Breakfast is too limited, can be compared to a one star hotel.

Was this review helpful? Yes 2
Kochi (Cochin), India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 16, 2015

T&U Hotel is more in line with a resort than a hotel with brilliant view of Munnar through the large windows. Even the dining hall/restaurant has decent view of the hills and valley. The price is little on the higher side compared to the amenities available. Food is okay. The pool table is charged heavily and is in pathetic condition,... More 

Was this review helpful? Yes 2
JOBYJOSE, Manager at T&U Leisure Hotel, responded to this review

The entire team at T&U Resort joins me in thanking you for your feedback in trip adviser and giving us an opportunity to serve you. All our staff members are delighted to know that you are enjoyed your stay during your Holiday Experience at T&U Munnar. Comment about the Pool table is taken into the consideration and will do corrective... More 

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