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Blackberry Hills Retreat & Spa

3.0 of 5 Bison Valley Road, Pothamedu, Munnar 685612, India
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Certificate of Excellence 2014
Blackberry Hills Retreat & Spa
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Blackberry Hills Retreat & Spa
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454 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW

Decent hotel...stayed there for 2 nights..easily accessible from Munnar city (4-5 kms). Breathtaking views..it happened to rain in the afternoon we visited the place...the foggy atmosphere after that was simply amazing..Decent restaurant; breakfast menu was good (esp. on the second day)...nothing much to offer inside the hotel (other than a spa); but, accessibility is good to all parts of Munnar...they... More

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West Sussex, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is quite something. 4 kilometres outside Munnar, the rooms (actually they are all suites) are in 3-storey blocks set into the steep hillside. Each room has a balcony overlooking the valley, plenty of seating and space, and a comfy bed. Bathrooms are small, furniture is very basic and - not the fault of the hotel - it is... More

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teamblackberry, Guest Relations Manager at Blackberry Hills Retreat & Spa, responded to this review

Dear Guest, Namaste! Thank you for your beautiful review on your Blackberry Experience. We do value your great remarks on the service, restaurant and food. " it is very difficult to get anything dry" is the most significant part of your review. Your honest observation is the result of the unique position of the cottages facing the Great Pallivasal Basin... More

Delhi- India
Contributor
12 reviews 12 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel in November with our six month old daughter. This hotel is quite raw in terms of nature and greenery. First impression was very steep and long walk lot of mosquitoes and insects. We have to get the room changed as there are lot of mosquitoes. You can not sit outside as there are insects, lizards.... More

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teamblackberry, Guest Relations Manager at Blackberry Hills Retreat & Spa, responded to this review

Dear Guest, Namaste! Thank you very much for spending your valuable time to review Blackberry Hills Retreat & Spa. Team Blackberry remember those fine moments you spent in the retreat with your lovely new born baby. True, that Blackberry Hills is located in a slope. The cottages are set away from the road and parking area as part of a... More

Ahmedabad, India
Top Contributor
196 reviews 196 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic hotel despite some very minor cons. A beautiful property located 4-5 kms from munnar city. It is more than a bargain. Why people come to munnar. To come near the nature.... The hotel is built on slopes.... Full of nature... Not a typical commercial hotel.... It's restaurant is very beautiful.... Just amazing view from it.... Food is good but... More

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teamblackberry, Guest Relations Manager at Blackberry Hills Retreat & Spa, responded to this review

Dear Guest, Namaste! Thank you very much for your vivid and hearty review on your Blackberry experience and the photographs posted. Blackberry Hills Retreat & Spa, as you suggested is a romantic place most suitable for young at heart. True, that the terrain is a slope and guests will have to walk to their ethnic cottages. Moving around is the... More

Hyderabad
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is different compared to other resorts that I came across in Munnar atleast. Lets start from beginning. The hospitality is exceptional. They will give you a nice welcome with their own style which will evaporate your tiredness of travelling to Munnar. For most of the rooms you will have to do a bit of trekking. The reception is... More

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teamblackberry, Guest Relations Manager at Blackberry Hills Retreat & Spa, responded to this review

Dear Guest, Namaste! Thank you very much for your splendid review. We are happy to learn that you enjoyed the beauty of the nature and the hospitality we extended. The welcome drink offered to you was dhathryarishtam an ayurvedic preparation proved to be especially good to remove the fatigue of guests after long and abrupt climbing to high altitude. True,... More

1 review
5 of 5 stars Reviewed October 13, 2014

The place what I call it's heaven the best view from the room friendly staff , very calm and the best view restaurant ,the service staff was soo good and helpful .Thank u guys all especially princy done a wonderful lob we will come back for sure

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teamblackberry, Guest Relations Manager at Blackberry Hills Retreat & Spa, responded to this review

Dear Guest, Namaste! Thank you very much for your feedback. Your promise to come back is the most sincere expression of satisfaction as far as a hospitality industry is concerned. Thank you. Feedback like yours, is morale booster for Team Blackberry. Kindly accept our gratitude. Mrs Princy Seby. More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 8, 2014

I decided to write this review after reading the replies given by the resort to the poor/terrible rating reviews. The replies were blunt and rude and if at all I would have read it before booking I would not have opted for the stay. The reply given by the reception on the steep walk is that it is mentioned in... More

Was this review helpful? Yes 2
teamblackberry, Guest Relations Manager at Blackberry Hills Retreat & Spa, responded to this review

Dear Guest, Namaste! Thank you very much for taking time to post your feed back on Blackberry Hills Retreat & Spa. There are 4 very valuable points raised in your review: 1. Response to guest complaints are expected to be courteous and friendly especially in hospitality industry. While I promise you to adhere to the quality of the response, the... More

Pollachi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2014

I went for my honeymoon and stayed there for 3 days and 2 nights in the resort (September 12 to 14). We planned our trip little late and unfortunately all the honey moon suites were booked so we had to book a villa suite. There were couple of bad reviews on this place and I read the review only after... More

Was this review helpful? Yes 1
teamblackberry, Guest Relations Manager at Blackberry Hills Retreat & Spa, responded to this review

Dear Guest, Namaste! Thank you for writing a beautiful review on your Blackberry Experience. We are very glad that our endeavor to match the beautiful surroundings of the Blackberry Estate with our humble service was effective in extending a very satisfying holiday for you. We do have only two exclusive Honeymoon cottages and it is unfortunate that you missed to... More

Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2014

Its a perfect place to go and enjoy! the room we got was excellent and the balcony was facing the hills! :) Restaurant was too good with less spicy homely food! would highly recommend for couple/family stay..very good hospitality by the staff..one small problm we wer facing was that wifi was not working...in a way iut was good bec we... More

Was this review helpful? Yes 1
teamblackberry, Guest Relations Manager at Blackberry Hills Retreat & Spa, responded to this review

Dear Guest, Thank you very much for your brief but honest review. While you admire every minute aspect of your holiday at Blackberry Hills Retreat & Spa, you have noted that the wifi was not dependable. True, because of the terrain, our efforts to provide 100% wifi is not fulfilled though most of the area is having reasonably good signals.... More

Chennai (Madras), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2014

The Hotel was located outside of the munnar town 3 to 4 kms on the Bison Valley Road. The location of the Hotel is awesome.All the rooms has balcony and we stayed at Room 601 ( Honeymoon cottage) which will give an splendid view of the valley and Town The Rooms are spacious and the view from the balcony is... More

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teamblackberry, Guest Relations Manager at Blackberry Hills Retreat & Spa, responded to this review

Dear Guest, Namathe! Thank you for your detailed review on your Blackberry Experience. Thank you again for mentioning the names of 'guys' who made your holiday more pleasant because it helps the management to recognize them. Especially since you mentioned my name! True that the terrain is a slope and a bit difficult for the aged. But you rightly said... More

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Additional Information about Blackberry Hills Retreat & Spa

Address: Bison Valley Road, Pothamedu, Munnar 685612, India
Location: India > Kerala > Munnar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Blackberry Hills Retreat & Spa 3*
Number of rooms: 19
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Also Known As:
Blackberry Hills Retreat Hotel Munnar
Blackberry Hills Retreat And Spa
Blackberry Hills Mountain Ecolodges Munnar

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