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3.0 of 5 Small Hotel   |   Kallar, Mangulam Junction, Vattiya P O, NH 49 Road, Munnar 685611, India
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Cool Resort
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Ranked #26 of 106 Munnar B&B and Inns
A recent review
3 of 5 stars reviewed 6 days ago
NishaKalathi Tambaram, India
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33 reviews from our community

Traveler rating
    21
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    2
    3
    0
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16
7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tambaram, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars NEW

Our stay at COOL resort is amazing but a little improvement in service is required. Beautiful location -mountains surrounding and in between the forest. Nice and calm place. But the services are not up to the mark and it is delayed every time. little disappointment with the food and need to be improved quality wise . Overall good experience.

Was this review helpful? Yes 1
Chennai (Madras), India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The cottage was excellent as well as the rooms. Food items need to be upgraded (not up to the mark what we expected). I booked the cottage for two days, but due to unforeseen reason I could able to stay only for one day and checked with the owner for cancellation for second day. finally I vacated the room by... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 24, 2015 via mobile

Cool resort is a perfct place 2 stay in. 1st visit in munnar + stayng in cool resort = awesme experience. Service wz fab. (y) location is perfect 1. Though it is lil. Bit far away but it is gud. Only one problm whch i faced wz locatng d place as thr wasn't any board or sign mentiond 2 locate... More 

Was this review helpful? Yes 1
France
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 12, 2015

We went (from France) to this hotel in August 2013. It had good comments from other Clients and photos were nice. However the reality was quite different...: We were surprised that the accommodation did not comply totally with what we had seen on the web site. This later mentioned “deluxe” rooms and it was rather very standards rooms; the cleanliness... More 

Was this review helpful? Yes 2
Hyderabad, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed January 1, 2015

The resort is 15 km away from town and in the opposite direction of tourist places. This just adds to your travel time. There is no view from the cottages; just cottages in middle of plantation. Our room was not ready when we arrived - we had to wait for 2 hours. There is no manager on location - only... More 

Review collected in partnership with Cleartrip

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Gandhinagar, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

I had read the reviews of this place on Trip advisor and took a chance to stay there during the kerala trip. I am really glad I took the decision. The rooms are Comfortable and provided with Hot water and other basic amenities. Great service, good food, very well maintained property what else is required when you are on vacation.... More 

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Hyderabad, India
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2014

The Cool Resorts. It is a magic place to stay with family. We visited Munnar and stayed in Cool Resorts for 2 nights. It was such a peacefull place in the middle of dense tall trees. I practically felt as if we were staying in an another planet with no Urban pollution, noisey traffic, etc. The cottages are appropriately spaced... More 

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maneesh s, Owner at Cool Resort, responded to this review

Dear Sudheer Sir, Warm greetings from Cool Resort Munnar!!!!! We are delighted that we were able to meet upto your expectations.Thank you for all the appreciations.We will definitely make sure to send your regards to all the staff members that you have mentioned. We look forward to welcoming you back very soon . I am always happy to serve you... More 

Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2014

Cool Resorts is approximately 15 kms from the Munnar town centre but I feel that is what makes this place special as you can experience the magic of Munnar here. One can certainly experience peaceful natural surroundings and the tranquillity of the woods while taking a short stroll. We had a great time taking long walks in the early morning... More 

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maneesh s, Owner at Cool Resort, responded to this review

Dear Sir, Thank you so much. Really happy to know that you thoroughly enjoyed and satisfied the stay with Cool Resort. Glad that cool resort team could reach to your expectations and succeeded in our endeavor to provide travelers a home away from home. It is very kind of you to highlight the positives of being in Cool Resort. Our... More 

1 review
5 of 5 stars Reviewed August 28, 2014 via mobile

Excellent hospitality and service minded host!. Location is good though a little far away from the main town. Would definitely recommend to any of my friends visiting munnar. Suggestions: Preferable to have an intercom connection between cottages as well as to the hosts. Drinking water facility compulsory without being asked for at each cottage. Baburaj

Was this review helpful? Yes
maneesh s, Owner at Cool Resort, responded to this review

Dear Baburaj Sir, Greetings ! Many thanks for sharing your thoughts and Suggestions on Cool Resort Munnar. We are glad to learn that our infrastructure, service and ambiance were inline with your expectations. I sincerely appreciate you taking the time to give us such a wonderful review on Trip Advisor. Providing this kind of experience gives us the pleasure of... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2014

First let me thank Mr. Maneesh and Mr. Saneesh for a great hospitality and cheerful smile. It is Situated 20 kms before Munnar town in the midst of forest with sweet voices of chirping birds and insects. You can have your own campfire at the backyard of the cottage. Clean toilets n rooms. Good stay away from the city.

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maneesh s, Owner at Cool Resort, responded to this review

Dear Kamal Sir, Greetings from Cool Resort Munnar Thank you for the wonderful review. We are very happy to know that you had a Wonderful and relaxing experience at Cool Resort . Your feedback is always motivating to me and my team members when a valuable customer like you and your family takes time and acknowledge it. We look forward... More 

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Additional Information about Cool Resort

Address: Kallar, Mangulam Junction, Vattiya P O, NH 49 Road, Munnar 685611, India
Location: India > Kerala > Munnar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cool Resort 3*
Number of rooms: 6
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