We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Munnar Heritage Resort

Near Pallivasal grama Panchayathu office | Pallivasal, Munnar 685565, India
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Prices from our online travel partners are not available
We can't find prices for this hotel
Our online travel partners don't provide prices for this accommodation, but we can search other options in Munnar
Check In Check Out
Show Prices
Management photos
Munnar Heritage Resort
View Map
Add Photo Write a Review

24 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    6
    1
    3
    3
    11
See reviews for
8
6
1
Business
0
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
  • All months
    (24)
  • Mar-May only
    (9)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (10)
All months
Chennai (Madras), India
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed May 23, 2014

Cant even tell this is a Hotel, Instead of staying here you could have Jump from a mountain. No Staff, No Approach road You have to climb a mountain to reach the place, Very very very Dirty rooms, No water on the bathrooms, No Food Nothing even i am not getting the bad words to describe about this Hotel. Must... More 

Was this review helpful? Yes 7
Pune, India
Level Contributor
153 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
1 of 5 stars Reviewed March 23, 2014

I was here with my friends during my first trip to Kerela. Not even a single thing was at pace during our stay. The rooms were dirty and room service was pathetic. The food was also very bad in taste. In short, if you want to spoil your trip, then only think of this resort.

Was this review helpful? Yes 6

Travelers are raving about these Munnar hotels

Pune, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed January 23, 2014

We were group of 6 (my family) booked this resort through a travel agent & got all confirmations for 2 day stay along with vouchers. We reached this resort around 8:30pm in evening & were all set for check in. Here is the worst experience of our lives. This resort is on top of the mountain & the approach road... More 

Was this review helpful? Yes 9
Bengaluru (Bangalore), India
Level Contributor
242 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 642 helpful votes
1 of 5 stars Reviewed December 23, 2013

If Wes Craven had stayed on this place, then he would have certainly directed a movie called Nightmare in Munnar (Wes craven directed Nightmare on Elm Street). The words Heritage, Resort and Cottage are not the right words to describe this property. Reaching this resort is a journey you are not likely to forget. The road is very steep, almost... More 

Was this review helpful? Yes 6
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 4, 2013

Myself along with 5 other friends stayed in this resort for 2 days during November'13. Prior to booking, hotel management promised that there would be each and every facility available to us. However during our stay, we found that the bathrooms are dirty. There is no hot water supply at all. Fans and Television are not working properly. During first... More 

Was this review helpful? Yes 2
MAPUTO
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 16, 2013

I like too much to stay w wife...because the place is too quit only all around bush...and singing of birds...early morning they awake as like alarm..not necessary alarm,the staff very friendly and manager is very a tenacious,food is very nice and clean,they have one cardamoms plantation and duty manager show as how they dry it,Castle on Mountain.

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 27, 2013

Hotel management doesn't behave professionally. They will be at reception without shifts and no couple wants to go in front of this kind of hotel reception. Hotel manager walked into our room with mud shoes making the room dirty

Was this review helpful? Yes
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 22, 2013

We booked this Munnar Heritage resort for 3 days via a travel agent. In the website they posted some beautiful pictures of resort, seeing all those we went for the resort. Once we saw the resort we are totally disappointed and we straight away went to the receptionist(not exactly a receptionist) and ask him to cancel our booking. But they... More 

Was this review helpful? Yes 2
Calicut, Kerala, India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 2, 2013

I was absolutely surprised to find this property on trip advisor. I had stayed here 2yrs back in may2011. Going through the recent reviews I realise that the property hasn't improved a bit.I reproduce an email That I had written to my travel agent who had booked this property for me. " Ref to my membership no. **** I had... More 

Was this review helpful? Yes 3
Bangalore
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed January 23, 2013

The rooms are not as described in their website... its misguiding and really worst in simple words. Small in size and very untidy. Service was really bad- no room service, no proper lighting and even no drinking water was provided. The gas water heater as I read in another review here is not true either... They don't provide 24hr hot... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

3 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Munnar hotels
5.8 mi away
Great Escapes Resorts
Great Escapes Resorts
#15 of 80 in Munnar
4.0 of 5 stars 188 reviews
2.6 mi away
Aranyaka Resort
Aranyaka Resort
#2 of 5 in Pallivasal
4.5 of 5 stars 588 reviews
6.4 mi away
Magic Mist Eco Resorts Munnar
Show Prices
Show Prices
Show Prices
4.1 mi away
Avondale Luxury home stay
0.1 mi away
Mountain Trail Resort
Mountain Trail Resort
#13 of 83 in Munnar
4.0 of 5 stars 133 reviews
0.1 mi away
Blue Bells Valley Resort
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities