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Munnar Heritage Resort

Near Pallivasal grama Panchayathu office | Pallivasal, Munnar 685565, India
Munnar Heritage Resort
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24 reviews from our community

Traveler rating
    6
    1
    3
    3
    11
See reviews for
8
6
1
Business
0
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
  • All months
    (24)
  • Mar-May only
    (9)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (10)
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Chennai (Madras), India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed May 23, 2014

Cant even tell this is a Hotel, Instead of staying here you could have Jump from a mountain. No Staff, No Approach road You have to climb a mountain to reach the place, Very very very Dirty rooms, No water on the bathrooms, No Food Nothing even i am not getting the bad words to describe about this Hotel. Must... More 

Was this review helpful? Yes 3
Pune, India
Top Contributor
73 reviews 73 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed March 23, 2014

I was here with my friends during my first trip to Kerela. Not even a single thing was at pace during our stay. The rooms were dirty and room service was pathetic. The food was also very bad in taste. In short, if you want to spoil your trip, then only think of this resort.

Was this review helpful? Yes 2
Pune, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 23, 2014

We were group of 6 (my family) booked this resort through a travel agent & got all confirmations for 2 day stay along with vouchers. We reached this resort around 8:30pm in evening & were all set for check in. Here is the worst experience of our lives. This resort is on top of the mountain & the approach road... More 

Was this review helpful? Yes 6
Bengaluru (Bangalore), India
Top Contributor
107 reviews 107 reviews
17 hotel reviews
295 helpful votes 295 helpful votes
1 of 5 stars Reviewed December 23, 2013

If Wes Craven had stayed on this place, then he would have certainly directed a movie called Nightmare in Munnar (Wes craven directed Nightmare on Elm Street). The words Heritage, Resort and Cottage are not the right words to describe this property. Reaching this resort is a journey you are not likely to forget. The road is very steep, almost... More 

Was this review helpful? Yes 6
Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 4, 2013

Myself along with 5 other friends stayed in this resort for 2 days during November'13. Prior to booking, hotel management promised that there would be each and every facility available to us. However during our stay, we found that the bathrooms are dirty. There is no hot water supply at all. Fans and Television are not working properly. During first... More 

Was this review helpful? Yes 2
MAPUTO
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 16, 2013

I like too much to stay w wife...because the place is too quit only all around bush...and singing of birds...early morning they awake as like alarm..not necessary alarm,the staff very friendly and manager is very a tenacious,food is very nice and clean,they have one cardamoms plantation and duty manager show as how they dry it,Castle on Mountain.

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 27, 2013

Hotel management doesn't behave professionally. They will be at reception without shifts and no couple wants to go in front of this kind of hotel reception. Hotel manager walked into our room with mud shoes making the room dirty

Was this review helpful? Yes
Chennai (Madras), India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 22, 2013

We booked this Munnar Heritage resort for 3 days via a travel agent. In the website they posted some beautiful pictures of resort, seeing all those we went for the resort. Once we saw the resort we are totally disappointed and we straight away went to the receptionist(not exactly a receptionist) and ask him to cancel our booking. But they... More 

Was this review helpful? Yes 2
Calicut, Kerala, India
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 2, 2013

I was absolutely surprised to find this property on trip advisor. I had stayed here 2yrs back in may2011. Going through the recent reviews I realise that the property hasn't improved a bit.I reproduce an email That I had written to my travel agent who had booked this property for me. " Ref to my membership no. **** I had... More 

Was this review helpful? Yes 3
Bangalore
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 23, 2013

The rooms are not as described in their website... its misguiding and really worst in simple words. Small in size and very untidy. Service was really bad- no room service, no proper lighting and even no drinking water was provided. The gas water heater as I read in another review here is not true either... They don't provide 24hr hot... More 

Was this review helpful? Yes 2
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Additional Information about Munnar Heritage Resort

Address: Near Pallivasal grama Panchayathu office | Pallivasal, Munnar 685565, India
Location: India > Kerala > Munnar
Price Range (Based on Average Rates): $
Number of rooms: 18

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