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All 69 Munnar accommodations

Munnar Heritage Resort

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Near Pallivasal grama Panchayathu office | Pallivasal, Munnar 685565, India
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Munnar Heritage Resort
Ranked #43 of 69 Specialty lodging in Munnar
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24 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Chennai (Madras), India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 23, 2014

Cant even tell this is a Hotel, Instead of staying here you could have Jump from a mountain. No Staff, No Approach road You have to climb a mountain to reach the place, Very very very Dirty rooms, No water on the bathrooms, No Food Nothing even i am not getting the bad words to describe about this Hotel. Must... More

Was this review helpful? Yes 3
Pune, India
Top Contributor
55 reviews 55 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed March 23, 2014

I was here with my friends during my first trip to Kerela. Not even a single thing was at pace during our stay. The rooms were dirty and room service was pathetic. The food was also very bad in taste. In short, if you want to spoil your trip, then only think of this resort.

Was this review helpful? Yes 2
Pune, India
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 23, 2014

We were group of 6 (my family) booked this resort through a travel agent & got all confirmations for 2 day stay along with vouchers. We reached this resort around 8:30pm in evening & were all set for check in. Here is the worst experience of our lives. This resort is on top of the mountain & the approach road... More

Was this review helpful? Yes 6
Bangalore, India
Top Contributor
104 reviews 104 reviews
17 hotel reviews
250 helpful votes 250 helpful votes
1 of 5 stars Reviewed December 23, 2013

If Wes Craven had stayed on this place, then he would have certainly directed a movie called Nightmare in Munnar (Wes craven directed Nightmare on Elm Street). The words Heritage, Resort and Cottage are not the right words to describe this property. Reaching this resort is a journey you are not likely to forget. The road is very steep, almost... More

Was this review helpful? Yes 5
Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 4, 2013

Myself along with 5 other friends stayed in this resort for 2 days during November'13. Prior to booking, hotel management promised that there would be each and every facility available to us. However during our stay, we found that the bathrooms are dirty. There is no hot water supply at all. Fans and Television are not working properly. During first... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 16, 2013

I like too much to stay w wife...because the place is too quit only all around bush...and singing of birds...early morning they awake as like alarm..not necessary alarm,the staff very friendly and manager is very a tenacious,food is very nice and clean,they have one cardamoms plantation and duty manager show as how they dry it,Castle on Mountain.

Was this review helpful? Yes 1
Bangalore, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 27, 2013

Hotel management doesn't behave professionally. They will be at reception without shifts and no couple wants to go in front of this kind of hotel reception. Hotel manager walked into our room with mud shoes making the room dirty

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Chennai (Madras), India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 22, 2013

We booked this Munnar Heritage resort for 3 days via a travel agent. In the website they posted some beautiful pictures of resort, seeing all those we went for the resort. Once we saw the resort we are totally disappointed and we straight away went to the receptionist(not exactly a receptionist) and ask him to cancel our booking. But they... More

Was this review helpful? Yes 2
Calicut, Kerala, India
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 2, 2013

I was absolutely surprised to find this property on trip advisor. I had stayed here 2yrs back in may2011. Going through the recent reviews I realise that the property hasn't improved a bit.I reproduce an email That I had written to my travel agent who had booked this property for me. " Ref to my membership no. **** I had... More

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 23, 2013

The rooms are not as described in their website... its misguiding and really worst in simple words. Small in size and very untidy. Service was really bad- no room service, no proper lighting and even no drinking water was provided. The gas water heater as I read in another review here is not true either... They don't provide 24hr hot... More

Was this review helpful? Yes 2
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Additional Information about Munnar Heritage Resort

Address: Near Pallivasal grama Panchayathu office | Pallivasal, Munnar 685565, India
Location: India > Kerala > Munnar
Price Range (Based on Average Rates): $

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Official Description (provided by the hotel)
Imagine holidaying at the Munnar Heritage. Awaken to the song of exotic birds life and the heavy aroma of tea and cardamom. Start your day your day with fresh tropical fruit and healthy breakfast. Each day will begin with a new adventure at Munnar Heritage. Get in tune with nature, truly relax, and experience what it's like to be somewhere completely different. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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