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Grand Plaza Munnar

MSA Road, Munnar, India
Hotel amenities
Grand Plaza Munnar
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Ranked #13 of 75 Hotels in Munnar
A recent review
4 of 5 stars reviewed 6 days ago
Ashok K
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457 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 6 days ago NEW

We consider ourselves lucky to have chosen Grand Plaza Munnar for our stay in Munnar.The location of the property is good about two Kms.from the town.Quality of food is quite good. To add to it all the service of the staff is also good,adding a personal touch to your needs.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Guest Greetings from Grand Plaza Munnar!!! Team Grand Plaza is thankful for your stay.The comments you have made really made us proud and we are humble to you. Such kind of comments from our guests inspires us a lot. We will keep this good service forever. Thanking you once again for your valuable feedback and looking forward to the... More 

Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed 1 week ago

Grand Plaza is one of the best economical hotel in munnar. It is almost centrally located just 2 kms from center of the city. Hotel services and food is good. Nice view. People who loves morning walk will love the location near hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Guest Thank you for taking out the time to share your feedback of your stay at the Grand Plaza - Munnar, Kerala It was thoughtful of you to convey your satisfaction with the stay , We are glad to have provided you with an memorable experience. we would like to thank you for choosing our hotel, it was indeed... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The food here is really good quality and reasonably priced. It is nicely located just outside of the hustle and bustle of town. The staff are really friendly and helpful. I would definitely recommend this resturaunt

Review collected in partnership with this hotel

Was this review helpful? Yes 2
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments.it was indeed a pleasure working with you, We are continuously working to ensure flawless service and great product experience for all our guests. Please give us another opportunity to serve you. We are a growing... More 

Karaikudi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice rooms. Good staffs. We stayed here before 2 years before. The rooms still looks fresh.unfortunately the restaurant is not like 2 years before. Tastes average. Spa is very average. Nice hotel at this budget.

Was this review helpful? Yes 2
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Guest, Greetings from Grand Plaza Munnar!!! Thank you for showing interest to provide a feed back about us after Two years in Trip advisor. We valued your comment. i promise you that the Restaurant , The taste of food is now in excellent quality you can verify with latest feed back of other Guest. and about the spa which... More 

New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel staff are not cooperative. Poor hospitality. No care for their guests. Only lift for entire hotel and that too was out of order. Despite my request for giving me room on ground floor or 1st floor, for the reason my being heart patient, we were given room on 4th floor. We were made to suffer a lot.

Was this review helpful? Yes 4
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Greetings From Grand Plaza Munnar !!!! Attention to all TripAdvisor Viewers We are very much disappointed with this comment . Grand Plaza Munnar is always look forward for excellent Hospitality, We are really not pushing to Guest our rules or regulations. if a guest request for changing the room to as per his requirement/inconvenience because of any trouble , if... More 

Chennai (Madras), India
2 reviews
5 of 5 stars Reviewed 1 week ago

My first visit to Munnar and had a great experience staying in this Hotel. Warm receiving from the staff. Rooms are very neat and clean. They even called our room to check if we had breakfast and making sure if we are aware of the timings. Breakfast buffet is great and restaurant staff was also very helpful. Pros: 1. Though... More 

Was this review helpful? Yes
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Valued Guest, Greetings from Grand Plaza Munnar !!!! Thank you for sharing your experiences at Grand Plaza Munnar on Trip Advisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.We deeply value your relationship with... More 

Ahmedabad, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

ITs a very good to stay, i will visit in next future its sure. i have suggested to others also to stay there. Good View, Good Service, Good Stay, Good Sleep, Good experience with this hotel, amazing back view

Was this review helpful? Yes 1
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Guest - Great Wishes........... I am delighted to note that you had an enjoyable stay and our services measured up to your expectations. we would like to thank you for choosing our hotel, it was indeed a pleasure working with you. We are a growing company with properties across Kerala. Please do contact us for great offers across any... More 

DELHI
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had been here in Grand Plaza for two days on 30th and 31 March in room no.208. Best location, Excellent service with smile, polite staff. If interested to get detailed experience please call on cell 09871342966. Everything excellent beyond expectation A.K.Sharma.

Was this review helpful? Yes 1
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments.it was indeed a pleasure working with you, We are continuously working to ensure flawless service and great product experience for all our guests. Please give us another opportunity to serve you. We are a growing... More 

Salem, India
1 review
4 of 5 stars Reviewed 2 weeks ago

pleasant stay except bathroom flush and a missing bucket ;-),breakfast is very good/can change the checkout time 12 to 12 instead of 11,reception and service is good/ample space for car parking.but no accommodation for drivers/ inspite of this small downs the stay was peaceful and pleasant

Was this review helpful? Yes
RajsRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Guest. Thank you So much for your valuable feedback. I would like to thank you for choosing our hotel, it was indeed a pleasure working with you. as per you mentioned in feed back about the Bucket & mug which usually we will issue only with Guest demands, Complaint of toilet flush which you faced we are so sorry... More 

Chennai (Madras), India
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very Good Hotel to stay in Munnar near to all major sightseeing. Good Staff and service. Quiet place to stay in munnar. I would recommend this hotel and if in the area again would certainly stay there.

Was this review helpful? Yes
RajsRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Sir, Thank you so much for your valuable feedback. Your feedback always support us a lot. we would like to thank you for choosing our hotel, it was indeed a pleasure working with you. We are a growing company with properties across Kerala. Please do contact us for great offers across any destination in Kerala. Looking forward to serving... More 

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