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Grand Plaza Munnar

#14 of 77 Hotels in Munnar
Certificate of Excellence
MSA Road, Munnar, India
Hotel amenities
Grand Plaza Munnar
Best prices for: 1 room 1 guest
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Ranked #14 of 77 Hotels in Munnar
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 days ago
Chetan L
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471 reviews from our community

Traveler rating
    247
    145
    41
    24
    14
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234
164
3
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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    (471)
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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

I booked an ambience room which had a good view. Also, the surrounding of the hotel is calm and the rooms are clean with good amenities. The breakfast was average and there is a lot of scope for improvements both in terms of variety and quality.

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Bengaluru (Bangalore), India
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best hotels we have ever stayed. Everything was awesome, The room was clean an tidy with a perfect view from balcony of the mist in mountains and stream flowing behind. The help desk were very courteous and polite, helping out of their way with our requests. Thanks to the staff for providing us complimentary ticket for the... More 

Was this review helpful? Yes 2
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Valued Guest, Greetings from Grand Plaza Munnar !!!! Thank you for sharing your experiences at Grand Plaza Munnar on Trip Advisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.We deeply value your relationship with... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Had booked this hotel for stay as I was reaching Munnar late evening . Room is very small and furniture and facilities were old . Food prices are too high and quality bad . While booking also lot of issues the direct team was not willing to book the accommodation then booked the same thru website . Overall not so... More 

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RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Valued Guest, Greetings from Grand Plaza Munnar !!!! Thank you for sharing your experiences at Grand Plaza Munnar on Trip Advisor. We are very disappointed with your feedback because we know that Trip Advisor is the one of the largest traveling experience site which valued all over the world. We notify your complaints or dissatisfaction like 1) Room is... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel from 19 th to 22 April in the Ambience rooms in the front portion. Beautiful serene view must say, calm non cluttered and pure Munnar in the entire surroundings. Complimentary breakfast was very satisfactory but can be improved in some aspects. Rooms are a bit smaller in area hence felt a bit cramped. Overall a little... More 

Was this review helpful? Yes 3
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Valued Guest, Greetings from Grand Plaza Munnar !!!! Thank you for sharing your experiences at Grand Plaza Munnar on Trip Advisor. We are delighted to know that the services rendered were not up to your expectations. it because of the room space that you faced. Actually We have four kind of room category's 1) Elegence 2) Ambience 3) Eminence... More 

Bengaluru (Bangalore), India
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is good. Near to the town but far from the chaos. The front desk service is good though they tend to forget things you requested for. Few rooms are having nice view and we're lucky to stay one of those. Things I like about: 1. Location 2. View from the room 3. Room size 4. Service of the... More 

Was this review helpful? Yes 4
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Valued Guest, Greetings from Grand Plaza Munnar !!!! Thank you for sharing your experiences at Grand Plaza Munnar on Trip Advisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.We deeply value your relationship with... More 

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed with my family (2 kids). Good: It is located within walkable distance to pretty much everything or a auto ride for 30 bucks gets you everywhere in Munnar. Staff are very courteous and helpful. Rooms/bathrooms are clean. No lizards. Restaurant is decent with free breakfast. Parking space is good. Value for money. Bad: Rooms too small to stay... More 

Was this review helpful? Yes 2
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Valued Guest, Greetings from Grand Plaza Munnar !!!! Thank you for sharing your experiences at Grand Plaza Munnar on Trip Advisor. We are disappointed to know that the services rendered were not up to your expectations. It is feedback we will really valued it and will give better and more service when you visit munnar next time we are... More 

Ahmedabad, India
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There are so many things which I liked about hotel.. 1) Hotel is situated very closed to Munnar.. 2) Staff is really good and always ready to help you.. Special Thanks to Mr Rajil (CSRM) who made our stay very comfortable... 3) Food was really good and chance to meet the Head Chef. We have asked him to serve tradition... More 

Was this review helpful? Yes 1
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Valued Guest, Greetings from Grand Plaza Munnar !!!! Thank you for sharing your experiences at Grand Plaza Munnar on Trip Advisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.We deeply value your relationship with... More 

Pune, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Awesome service, delicious food and very proactive staff.I would definitely like to stay in Grand Plaza again and again..hope will get that chance soon.. Service provided by Grand Plaza was awesome and food variety is very good.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Valued Guest, Greetings from Grand Plaza Munnar !!!! Thank you for sharing your experiences at Grand Plaza Munnar on Trip Advisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.We deeply value your relationship with... More 

1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This grand plaza is one of the best place i have been . It is located in very good area and gives a very good forest look . Food can be improved but on the whole it was very good . Staff behavior is good . Nice place to stay .

Review collected in partnership with this hotel

Was this review helpful? Yes 7
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Valued Guest, Greetings from Grand Plaza Munnar !!!! Thank you for sharing your experiences at Grand Plaza Munnar on Trip Advisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.We deeply value your relationship with... More 

2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice Room ,Good View,Best loction,Breakfast is Amazing.Room service is good.Bathroom is very good. Clean Hotel,nice staff. They provide us Table Tennis,Chess . If you are interested in morning walk, you will go behind the hotel towards High Range Club,nice tea plantation and Hill.

Was this review helpful? Yes 7
RajilRaj, Guest Relations Manager at Grand Plaza Munnar, responded to this review

Dear Valued Guest, Greetings from Grand Plaza Munnar !!!! Thank you for sharing your experiences at Grand Plaza Munnar on Trip Advisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.We deeply value your relationship with... More 

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