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All 66 Munnar hotels

Royal Retreat

3.0 of 5 Hotel   |   Kannan Devan Hills | AM Road, Near KSRTC Bus Station, Munnar 685612, India
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Royal Retreat
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Ranked #39 of 66 Hotels in Munnar
A recent review
4 of 5 stars Reviewed October 10, 2014
Aditi_Rghuwanshi Gurgaon, India
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56 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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AUSTRALIA
Contributor
13 reviews 13 reviews
10 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW

was booked in here for 2 nites but upon looking at the room decided to look elsewhere. the bed felt damp. the sheets were stained and not clean. the manager i did not like very pushy. short fat guy. ithey gave me anothr room but the sheets still felt damp. the manager wld not let me go to another hotel... More 

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RoyalRetreatMunnar, Director of Sales at Royal Retreat, responded to this review

dear guest, i am very sorry to get such a terrible response from one of our guest. first of all i am the person who represent the hotel for taking your booking. after getting the first confirmation from your side we sent you the details for online payment and you sent the payments immediately using your credit card. after one... More 

Gurgaon, India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 10, 2014

It was a nice experience here. Not far away from main city munnar and at a walking distance from Blossom park ( one of the listed attractions in Munnar ). Tariff is reasonable and the staff is quite supportive. Food here is very nice. Value for money guaranteed.

Was this review helpful? Yes 1
RoyalRetreatMunnar, Director of Sales at Royal Retreat, responded to this review

dear guest thank you very much for your interest in our property and very nice to hear such an appreciation from your side. This will encourage our hospitality service even better. Thank you once again. More 

Bangalore, Karnataka, India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 5, 2014

Hotel is in ideal location in the centre of the city.From main bus stand its around 2 kms. Rooms were quite clean. Staffs were supportive too. We stayed for 2 days in Royal Retreat. Breakfast just awesome. first day we have booked cab for visiting near by places, 2nd day the cab driver just started asking too much price then... More 

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RoyalRetreatMunnar, Director of Sales at Royal Retreat, responded to this review

dear guest, thank you very much for your great review . your review will encourage the entire staff and services rendered from our hotel. More 

Munnar
1 review
3 of 5 stars Reviewed September 24, 2014

Matter of surprised that there was no Hindi or English TV Channel in the hotel in particular News Channel. However tariff is reasonable and I feel value of money. The lawns of the hotel are good adjoining plot is a vacant land belonging to Forest Dept.

Review collected in partnership with Easytobook.com

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RoyalRetreatMunnar, Director of Sales at Royal Retreat, responded to this review

dear guest Thank you very much for your kind response in TripAdvisor. Munnar is a small plantation town which recently got the hike of tourism and most of the people in and around Munnar are of Tamil origin so local Tamil and Malayalam channels are most preferred. Anyway we have logdged a complain to the local cable operator also regarding... More 

abudhabi
1 review
4 of 5 stars Reviewed August 28, 2014

friendly staffs and good environment. we spent two nights and found this place quite nice. worth visiting. would prefer to stay again if we have a chance again. all amenties are good. my kids enjoyed this place much. near to town at the same time out of crowd which is pleasing.

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RoyalRetreatMunnar, Director of Sales at Royal Retreat, responded to this review

dear guest Thank you very much for your kind response in TripAdvisor. We will meet you in your next visit. More 

Toelloese, Denmark
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 28, 2014

This is my third visit to Munnar and my second visit to Royal Retreat. This time I traveled with 3 friends. The hotel is 4 km from Munnar town, but it's easy to come to the city with autorichshaw. Located close to the tea gardens and a small village, there is a road-traffic right at the hotel, but no noise... More 

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RoyalRetreatMunnar, Manager at Royal Retreat, responded to this review

dear madam, thank you very much for your kind response to our hotel in TripAdvisor. its our duty to serve our customer even after he/she had been made a checkout from the resort. sorry for the delay in responding to your kind review with best regards More 

Pune, India
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 30, 2014

Spent 4500/- per night for 2 nights in December 2013. Room is very ok for the price paid. Garden is good. Food not available as per the menu card. Breakfast menu not very elaborate. Staff is very courteous and helpful.

Was this review helpful? Yes 1
RoyalRetreatMunnar, Manager at Royal Retreat, responded to this review

dear ms. lipi, its very sad to hear that you are not happy about the rates. the sad thing about this was you can say it personally rather than over this platform you came on christmas time and everybody knows that seasonal hike is applicable on christmas week. with best regards More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 17, 2014

We stayed for a night,room rates are too high - no amenities in the room,average rooms, no service, but staffs lined up for tips at the time of checkout, no one came to lift luggage. Whatever asked from the menu card not available, this being we stayed in season. Not worth for the money they charged, checked out & stayed... More 

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RoyalRetreatMunnar, Manager at Royal Retreat, responded to this review

dear guest, first of all we thank you for the opportunity to explain pricing structure of Hotels in Munnar, generally all the 2 star category hotels in Munnar would charge Rs. 2000 to Rs. 5000 range. as per government 2 star category hotel should be having a private bath room for each room and telephone facility and TV. so that... More 

Brighton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 10, 2014

We spent 2 nights at the Royal Retreat paying 3000 rps per night. This did not represent value for money. The room was very average for the money, pillow cases were not clean and the sheets had other peoples hair on. The restaurant attached did not serve good food either, frankly the Indian food was bland and nothing like the... More 

Was this review helpful? Yes 1
RoyalRetreatMunnar, Manager at Royal Retreat, responded to this review

dear guest, thank you very much for your interest shown towards our property to put a review in TripAdvisor. we also express our sincere apologies that you can not digest our pricing on rooms rent. in fact all the 2star category of resort in munnar are having price tag around Rs. 2500- Rs.5000 and below that you can find only... More 

Mangalore, India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 9, 2014

we had been to Munnar on 4.jan.14 .we stayed for 2 days in regular room.There is no much difference in deluxe and regular room.I paid 6400 rupees for 2 days.hotel provide ok kind of food.veg.and non.veg both are available.Garden in front of it very nice.staff are very friendly.In the breakfast they have only few options.hotel is only 100mtrs from hydel... More 

Was this review helpful? Yes 2
RoyalRetreatMunnar, Manager at Royal Retreat, responded to this review

dear guest, its very much pleasure to hear the kind words from such an experienced guest like yours. regarding the difference between DLX and Regular, you can find the amenities difference only, say tile, bath room fittings and bed in DELUXE room will be atleast 2-3 times costlier than in the Regular Rooms fitting which you can not judge in... More 

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Additional Information about Royal Retreat

Address: Kannan Devan Hills | AM Road, Near KSRTC Bus Station, Munnar 685612, India
Location: India > Kerala > Munnar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal Retreat 3*
Number of rooms: 16
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Also Known As:
Royal Retreat Munnar

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