Worst customer service I have EVER experienced! My friend and I felt completely ignored. The room was falling apart. The paint was chipping off the walls, the head board to my bed was broken, there were bugs crawling on the walls in the shower, and the A/C unit was noisy. The beds are very old along with the sheets and... more

We stayed at Pura Vida for 5 nights over New Year's in 2008/2009 -- The location is fantastic, right in the heart of West End, close to all the dive shops, restaurants and bars. Walking distance to everything. Pura Vida is a good choice when looking for something right in West End -- Room was large, had TV and desk,... more

I have just spent an amazing week in Roatan, but most of all at the Pura Vida Resort. From the moment I arrived, I felt I was in paradise. The staff was extremely hospitable. I even had the chance to meet one of the owners who personally helped me with my luggage, showed me around the resort and gave me... more

Please, never choose this hotel in Roatan. We contact them by internet, at the same time they write us back soon as the wonderfull thing on the world...but of course, its rate supposes a special place (US$200/daily-room with 3 meals), but they lied. Really we arrived and we can´t believe how looked this place, was the terrible that we had... more

This was our second stay at Pura Vida, and unless they give us cause in the future, we will continue to stay with them when we are in West End. REASONS TO KEEP GOING BACK -The price, while not bargain basement, seems reasonable to me. (I think we paid about $60/night for a two person/one bed room which faced the... more

Stayed for 7 days at Pura Vida. Staff are very friendly, rooms were client. Dive shop was right next to hotel, never had to travel far. Centerally located on the West End. more

We were going to stay for a week at Pura Vida the first week in July, but after three nights and days with no sleep, we had to move. The birds in the almond tree in the street between the hotel and the restaurant made constant, loud noises all night and all day. I was a nervous wreck and had... more

Pura Vida is an example of what all beachfront hotels in Honduras should strive for. My family stayed for 5 days in mid-May. Every single one of the staff people made us feel like we were the only guests they had. The chef even went so far as to bake a birthday cake special for my brothers! The rooms were... more

The long time love of my life and I stayed at Pura Vida for nine days! Seven days longer that we expected. We were on our way to Nicaragua when we found out that there wasn't an airline out of Roatan or la Ceiba to Nicaragua. A big disappointment soothed by the wonderful treatment of us by the staff at... more