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Cleopatra Luxury Resort

Certificate of Excellence
Nabq Bay, Sharm El Sheikh 3150, Egypt
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Cleopatra Luxury Resort
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Cleopatra Luxury Resort
Cleopatra Luxury Resort
Cleopatra Luxury Resort
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2,346 reviews from our community

Traveler rating
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530
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Cleopatra Luxury Resort
See the most recent reviews
London, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 4, 2013

hotel is located 15 min away from main town where the market is located(you can get there for around 6 euros return), location is quiet and relaxed with access to the sea front and beach. Infinity pool is excellent with enough sunbeds for all guests and no need to reserve or get up early to leave the towel. There is... More 

Was this review helpful? Yes 3
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort, responded to this review

Dear Guest, Sunny Greeting from Cleopatra Luxury Resort - Sharm El Sheikh, Thank you for giving us such a great feedback on Trip Advisor , following your recent stay at Cleopatra Luxury Resort Sharm El Sheikh. We are delighted to know that you enjoyed your stay with us and thank you for taking the time to let us know about... More 

London, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 4, 2013

Check-in 23/05 check out 30/05. We stayed in the 2 Bedroom family suite, the size and quality is great but is lacking on a few things. Issues: I had to ask four times over a period of 3 hours to have my room cleaned, after asking to spoeak to the manager then 15 mins later the housekeeping team arrived. I... More 

Was this review helpful? Yes 2
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort, responded to this review

Thank you for taking the time to express your concerns about your recent stay with us and we do appreciate hearing from our guest, as their comments are vital for us to continue improving our service . The points that you mentioned in your review already passed to concerning department in the moment you complained, looking forward to see you... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 3, 2013 via mobile

The hotel was beautiful. It was clean and the hotel staff were very well mannered and made sure we was enjoying our stay. The spa on the beach was amazing and I would recommend you take advantage of it if you stay here. I celebrated my birthday there and the hotel decorated my room and gavee a birthday card and... More 

Was this review helpful? Yes 2
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort, responded to this review

Dear Guest, I would like to cordially thank you for your comments to your recent stay at Cleopatra Luxury Resort Sharm El Sheikh. We are glad, that our resort with its facilities and services were up to your satisfaction and you enjoyed your stay. Once again we thank you for your valuable time taken to post such detailed review and... More 

Hampshire
Contributor
14 reviews 14 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 3, 2013

My family (Two Adults, Three Children 14, 12 & 10) stayed here from 26th May 2013 for one week All Inclusive Silver. We booked through Fleetway Travel and had no problems travelling with Monarch Airways (We even enjoyed a free upgrade on the flight home) Our room was a Family Suite (Family Apartment is a 140 square meters of space,... More 

Was this review helpful? Yes 4
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort, responded to this review

Dear Guests, We would like to express our pleasure that you chose our resort for spend your vacation . Many thanks for taking the time to write this review and post it on the website. Cleopatra Luxury Resort Sharm El Sheikh. Team is very proud to know that they lived up to your expectations and satisfaction. Your comments will be... More 

Warwickshire, U.K
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed June 2, 2013 via mobile

Having been to Sharm several times before although this hotel is nice it could be improved in several ways. Firstly the good points: staff are friendly, rooms very well decorated & spacious with walk in shower, fridge, kettle & good sized balcony. We upgraded to a sea view rm so needless to say the view was fabulous. Although we didn't... More 

Was this review helpful? Yes 1
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort, responded to this review

Dear Guest, We would like to thank you for taking the time to write this wonderful review of your recent stay at Cleopatra Luxury Resort Sharm El Sheikh. Your comments are very much appreciated , will be taken in our consecrations in our future plan and we would be more than pleased to welcome you back again . Warmest regards More 

Mechelen, Belgium
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 1, 2013

It is the second time we stayed at this hotel and we will gladly return a third time. We stayed at the hotel from 16 May till 26 May. Friendly welcome, nice quiet room. The staff is very helpful. Main Restaurant/ food variety was OK, choice for everyone. The animation team work very hard to make your stay pleasant. All... More 

Was this review helpful? Yes 5
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort, responded to this review

First of all we would like to thank you for your third visit to Cleopatra Luxury Resort - Sharm El Sheikh and sharing your feedback on Trip Advisor. It is really a great pleasure for us to know that you have had an enjoyable holiday at our hotel and that we were able to meet your expectations. We are looking... More 

Sandnes, Norway
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2013

Location is okay, but the rooms need a litle make over. Quite awfull breakfast and not much choice either. Friendly and helpfull staff. Beware of the jewlery, they sell fakes, paid premium price, only to discover that it was a fake, with value 1/10 of the price paid after haggling.

Was this review helpful? Yes 1
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort, responded to this review

Dear Guest, We appreciate your feedback about your experience at our hotel over the holiday. Your comments are very valuable to us and we are taking each observation very seriously. We are looking forward to your next stay with us here and to welcoming you back soon. Kindly accept our warmest regards. More 

Manchester, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 27, 2013

We stayed at The Cleopatra Luxury Resort from 5th May - 19th May. I chose the hotel from checking out the reviews & photographs on Trip Advisor, was certainly not disappointed as the hotel is lovely, great sized rooms with comfy beds, excellent walk in shower which was always nice and hot, flat screen TV, kettle & small fridge. The... More 

Was this review helpful? Yes 3
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort, responded to this review

Dear our Guest, Sunny Greeting from Cleopatra Luxury Resort - Sharm El Sheik, Thank you for sharing your feedback with us on Trip Advisor, we are so happy to hear that you enjoyed your stay , and most of all the hospitality of our staff, our rooms , milk shakes, coffee , food and our facilitates. regarding to your comment... More 

Wisbech, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 25, 2013

We travelled to the Cleopatra luxury hotel on the 16th may and arrived back 24th. Our stay was very relaxed. The hotel is beautiful, I personally would not say its a 5* hotel and would class it more of a 4*. Purely down to the minor attention to detail it needs. The food - not too good but edible!! Lots... More 

Was this review helpful? Yes 2
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort, responded to this review

Dear Guests, Thank you for staying in Cleopatra Luxury Resort Sharm El Sheikh and having taken the time to share your experience on this site. Your comments are very valuable to us and we are taking each observation very seriously . and will pass your thanks to our staff. Looking forward to welcoming you back soon in the near future.... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2013

Stayed 13-23 may 2013 had a wonderful time with my girlfriend stayed in cluster 7 room 7108 and arrived at reception to friendly staff was given a cool towel and a cocktail We were chauffeured by bell staff via golf cart to our room via a quick tour of the lovely complex All staff were super friendly and went out... More 

Was this review helpful? Yes 1
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort, responded to this review

We would like to thank you very much for your positive review about your recent stay at Cleopatra Luxury Resort Sharm El Sheikh. It is really a great pleasure for us to know that you have had an enjoyable holiday at our hotel and that we were able to meet your expectations. It is fantastic to hear that our resort,... More 

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