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Hostal Dona Esther

Certificate of Excellence
Juan Montalvo 4-44 y Bolivar, Otavalo 0000, Ecuador
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Hostal Dona Esther
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111 Reviews from our TripAdvisor Community

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Traveler rating
    52
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    4
    2
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22
53
5
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (26)
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Acworth, Georgia, United States
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Go up to the rooftop to take in the sights. This cozy hostel is just what we wanted. The staff was helpful and the meals we had (breakfast and brick over pizza dinner) were great. The rooms were moderate and clean from what I could tell during my trip. It fulfilled our needs as a hostel in the center of... More 

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Boston, Massachusetts
Level Contributor
9 reviews
5 of 5 stars Reviewed 2 weeks ago

We have stayed at Hostal Dona Esther twice and we absolutely love it! The location is perfect, the staff is very friendly & accommodating, and the owners are wonderful (and speak English which is very helpful). The rooms are a great size, and each room has a private bathroom with a big shower that has lots of hot water and... More 

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WendyOtavalo_Ecuador, Owner at Hostal Dona Esther, responded to this review

Thank you ladies, for your nice and flattering comments, as well as for the Hotel as for the restaurant! We definitely hope to see you back in Otavalo, you're always welcome! More 

Wayne, Nebraska
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 28, 2015

This hotel is a little difficult to find originally as it is well hidden even though it is just a block from the town square. This location is perfect for exploring the plaza and markets of Otavalo. It is within easy strolling distance to many restaurants, bars, poncho plaza, etc. As with many hostals in Ecuador, you must be buzzed... More 

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WendyOtavalo_Ecuador, Owner at Hostal Dona Esther, responded to this review

Thank you for your review. We're sorry to hear the noise on your stay was apparantly too loud. My guess is that maybe someone was sitting in the patio in the evening and talking. That does not happen often and we will certainly take it in account. The restaurant is opened in the weekends untill maximum 10 pm and during... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed May 9, 2015

This is very nice hotel located in convenient part of the great city on Otavalo. The rooms are basic but very clean. We recommend a room towards the back because the road particularly on market day Saturday Can be very noisy. The staff is very hard working and will help you with travel needs. The restaurant is very good and... More 

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1 review
3 of 5 stars Reviewed May 3, 2015

The hotel ist nice and, the rooms are quite big. In my opinion it is too expensive and you must use paypal if you wanna pay by credit car to share the costs. The personel was very (!) unfriendly and not helpful at all.

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WendyOtavalo_Ecuador, Owner at Hostal Dona Esther, responded to this review

I remember you told our receptionist when checking out you thought everything was too expensive and that you were told the other day on check-in that you would be able to pay with a credit card. Well, that is indeed possible, but we do it through Paypal and ask a tiny 3% extra for sharing the Paypal costs. My receptionist... More 

1 review
4 of 5 stars Reviewed March 24, 2015

This cozy hostal is located right in the center of it all. Located right around the corner from Otavalo's famous artisanal markets, farm markets, and just a short walk from the mercado de animales. The Hostal is very safe, and secure. Rooms are simple and cozy, studded with art from Otavalo. All the rooms circle a tranquil courtyard. A restaurant... More 

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Massachusetts
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 7, 2015

We stayed for 3 nights in early February and it was great. It's quite basic, but clean, very secure, cozy, and the people were so nice. The food was good, even had the wood-fired oven pizza two nights in a row. Breakfast was very good. WIfi worked fine. Hot water sometimes takes a couple minutes and is then fine. Location... More 

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WendyOtavalo_Ecuador, Owner at Hostal Dona Esther, responded to this review

We're happy to hear you had a good time with us. We'll keep your remarks in mind, and will try to improve those issues. Thank you, we'll hope to see you again one day! More 

Zoetermeer, The Netherlands
Level Contributor
310 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed February 3, 2015

Very nice hotel right in the middle of the old town. Great location, within walking distance from all the mayor sites. Simple but clean rooms, good bathroom. Friendly and helpfull dutch owners. There is a nice restaurant downstairs. We can recommend it.

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WendyOtavalo_Ecuador, Owner at Hostal Dona Esther, responded to this review

Thank you so much for your nice review, it was nice to meet you and have you as our guests. Nog vele mooie reizen! Groetjes, Wendy More 

Santiago Metropolitan Region, Chile
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 23, 2015

Really good central location next to one of the main squares. Lovely and secure building with a courtyard and clean, tranquil rooms. Incredibly welcoming and friendly host and staff. A perfect stay really, there is nothing bad at all to say about Doña Esther! The restaurant at the hostel is also wonderful - we ended up eating all our meals... More 

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Wilbur, WA
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 18, 2014

Close in to town, friendly and helpful people at hotel. Safe place with locked gate at street. Restaurant on site but food not included in room rent. Free Wireless worked well. Reading room available, also roof top views.

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