We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hacienda Cusin

4.0 of 5 Cale Chiriboga, PO Box 123, Otavalo 123, Ecuador
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Certificate of Excellence 2014
Hacienda Cusin
Professional photos View all
Hacienda Cusin
Hacienda Cusin
Hacienda Cusin
Write a Review

360 reviews from our community

Traveler rating
    266
    61
    19
    10
    4
See reviews for
90
120
31
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (360)
  • Mar-May only
    (95)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (91)
All months
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Warm, comforting delicious. A great place to come home to after a day of adventure. Hot showers, amazing rooms, fire place, hot water bottles in your bed to keep you warm. Each meal, perfect! The gardens are so beautiful to walk and you can see many different birds there. We saw a Humming bird right outside our door.

Was this review helpful? Yes
Ecuador
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Nic (Nicolas) has the perfect background to raise a hacienda from the ground - Love for the country, teacher by profession, humor like Basil and persistence like no one else. And this Hacienda was litterally falling to pieces when Nic got his hands on the property - as well as the land beside it that he transformed to The Monastery!... More

Was this review helpful? Yes
New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We enjoyed a marvelous stay with very helpful and warm staff, especially the fine, reliable driver. The interior decor evokes traditional set design for Don Carlo and the opening scene of Tosca, and lacks reading lamps either in the public space or in the armchairs by the fireplace in the guest rooms. Lovely well tended gardens. To be recommended.

Was this review helpful? Yes
Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

If you want a peaceful, charming, historic country inn, with wonderful attentive staff, Cusin is for you. On the other hand, if you're looking for city life, nightlife, a pool, tv, and wifi everywhere, go elsewhere. We loved our stay. English-speaking staff arranged for transportation, taxis to town and restaurants, a wonderful guide who took us hiking and shopping for... More

Was this review helpful? Yes
Ketchum, Idaho
2 reviews
5 of 5 stars Reviewed 5 weeks ago

The place is a restored hacienda with incredible art and antiques throughout. There are a number of communal rooms, library, salon, bar, video rooms, game room, tea room, all beautifully decorated. The grounds are enormous and absolutely gorgeous with mature plantings everwhere which you are encouraged to explore. Part of the hotel is a converted monastery with a secret door... More

Was this review helpful? Yes
Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2014

Parts of this property date from the 18th Century and are beautifully restored. Other parts are new construction in the style of the original. The staff is friendly, unobtrusive and helpful. We stayed in an atmospheric detached "Hobbit House" at the far end of the garden heated by a wood stove and electric heater. The dining room is a great... More

Was this review helpful? Yes 1
casamolina, Guest Relations Manager at Hacienda Cusin, responded to this review

Many thanks for such an appreciative and understanding review and for your valuable time to write it. Such advice is so important to us all. Regresa pronto! More

Winchester, England
Top Contributor
127 reviews 127 reviews
51 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed October 10, 2014

This historic, peaceful hacienda can be found on the outskirts of San Pablo del Lago village. It is NOT in Otovalo. However taxis to and from Otovalo take about 15 minutes and typically cost about $5 or $6 and are very easy to get. The accommodation, common areas and grounds are wonderful. Rooms are spacious and have log fires. WiFi... More

Was this review helpful? Yes
casamolina, Guest Relations Manager at Hacienda Cusin, responded to this review

Many thanks for spend g valuable time to write such an appreciative and informative review. Wi-fi, which hardly existed in the Ecuadorian countryside 3 years ago, is upgraded whenever new equipment can be found. As transmission improves, more rooms have wi-fi . However, wi-fi in guest rooms tends to isolate guests, whereas wi-fi in the gardens and public rooms, guests... More

mississippi
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 18, 2014

This place is a living museum. There are so many beautiful pieces of art and objects of art it is amazing....While having dinner which was prepared by a trained chef, the fireplace was lit in my room...then a hot water bottle was delivered which served to keep me warm all night.....highly recommend this place

Was this review helpful? Yes 1
casamolina, Guest Relations Manager at Hacienda Cusin, responded to this review

Many, many thanks for taking valuable time to write such an appreciative review. Thank you for recommending Cusin! Regresa pronto! More

Charleston, South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 31, 2014

I recently returned from - I think - my 6th visit to Cusin and felt as though I was coming home after 8 years away. Unbelievably, I was greeted with hugs by the same staff that I met in 1992 when I went for the first time; I was told that 70% of that staff is original, which certainly says... More

Was this review helpful? Yes 1
casamolina, Guest Relations Manager at Hacienda Cusin, responded to this review

Your very appreciative and warm review was read to Cusin's staff who all felt such pride and a sense of fulfillment, thank you! Please do not let another 8 years go by to return to us all - 2 years at the very most! More

Chattanooga, Tennessee
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 22, 2014

The most beautiful grounds I have seen at any location. The flowers were all in bloom and were amazing. The food was reasonably priced and very good. We had the house that was seperate from the other rooms on the back of the property. Remided me of a fariy tale setting. Included a fire place with the fire layed by... More

Was this review helpful? Yes 2
casamolina, Guest Relations Manager at Hacienda Cusin, responded to this review

Thank you for such a romantic, poetic review of Cusin and your appreciation of our gardens. Regresa pronto! More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hacienda Cusin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hacienda Cusin

Address: Cale Chiriboga, PO Box 123, Otavalo 123, Ecuador
Location: Ecuador > Imbabura Province > Otavalo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hacienda Cusin 4*
Number of rooms: 42
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, TripOnline SA and Odigeo so you can book your Hacienda Cusin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hacienda Cusin Hotel Otavalo

267 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (255)
Viewed
Room/suite (37)
Viewed
View from room (36)
Viewed
Hotel & grounds (85)
Viewed
Family/play areas (1)
Viewed
Bathroom (2)
Viewed
Dining (22)
Viewed
Pool/beach area (2)
Viewed
0:28
Videos (1)
Viewed
Other (69)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (9)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Hacienda Cusin

Top-rated Attractions Nearby
Top-rated Restaurants Nearby