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Hacienda Cusin

4.0 of 5 Cale Chiriboga, PO Box 123, Otavalo 123, Ecuador
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Certificate of Excellence 2014
Hacienda Cusin
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358 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We enjoyed a marvelous stay with very helpful and warm staff, especially the fine, reliable driver. The interior decor evokes traditional set design for Don Carlo and the opening scene of Tosca, and lacks reading lamps either in the public space or in the armchairs by the fireplace in the guest rooms. Lovely well tended gardens. To be recommended.

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Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 6 days ago NEW

If you want a peaceful, charming, historic country inn, with wonderful attentive staff, Cusin is for you. On the other hand, if you're looking for city life, nightlife, a pool, tv, and wifi everywhere, go elsewhere. We loved our stay. English-speaking staff arranged for transportation, taxis to town and restaurants, a wonderful guide who took us hiking and shopping for... More

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Ketchum, Idaho
2 reviews
5 of 5 stars Reviewed 1 week ago

The place is a restored hacienda with incredible art and antiques throughout. There are a number of communal rooms, library, salon, bar, video rooms, game room, tea room, all beautifully decorated. The grounds are enormous and absolutely gorgeous with mature plantings everwhere which you are encouraged to explore. Part of the hotel is a converted monastery with a secret door... More

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Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Parts of this property date from the 18th Century and are beautifully restored. Other parts are new construction in the style of the original. The staff is friendly, unobtrusive and helpful. We stayed in an atmospheric detached "Hobbit House" at the far end of the garden heated by a wood stove and electric heater. The dining room is a great... More

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casamolina, Guest Relations Manager at Hacienda Cusin, responded to this review

Many thanks for such an appreciative and understanding review and for your valuable time to write it. Such advice is so important to us all. Regresa pronto! More

Winchester, England
Top Contributor
126 reviews 126 reviews
51 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This historic, peaceful hacienda can be found on the outskirts of San Pablo del Lago village. It is NOT in Otovalo. However taxis to and from Otovalo take about 15 minutes and typically cost about $5 or $6 and are very easy to get. The accommodation, common areas and grounds are wonderful. Rooms are spacious and have log fires. WiFi... More

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casamolina, Guest Relations Manager at Hacienda Cusin, responded to this review

Many thanks for spend g valuable time to write such an appreciative and informative review. Wi-fi, which hardly existed in the Ecuadorian countryside 3 years ago, is upgraded whenever new equipment can be found. As transmission improves, more rooms have wi-fi . However, wi-fi in guest rooms tends to isolate guests, whereas wi-fi in the gardens and public rooms, guests... More

mississippi
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 18, 2014

This place is a living museum. There are so many beautiful pieces of art and objects of art it is amazing....While having dinner which was prepared by a trained chef, the fireplace was lit in my room...then a hot water bottle was delivered which served to keep me warm all night.....highly recommend this place

Was this review helpful? Yes 1
casamolina, Guest Relations Manager at Hacienda Cusin, responded to this review

Many, many thanks for taking valuable time to write such an appreciative review. Thank you for recommending Cusin! Regresa pronto! More

Charleston, South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 31, 2014

I recently returned from - I think - my 6th visit to Cusin and felt as though I was coming home after 8 years away. Unbelievably, I was greeted with hugs by the same staff that I met in 1992 when I went for the first time; I was told that 70% of that staff is original, which certainly says... More

Was this review helpful? Yes 1
casamolina, Guest Relations Manager at Hacienda Cusin, responded to this review

Your very appreciative and warm review was read to Cusin's staff who all felt such pride and a sense of fulfillment, thank you! Please do not let another 8 years go by to return to us all - 2 years at the very most! More

Chattanooga, Tennessee
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 22, 2014

The most beautiful grounds I have seen at any location. The flowers were all in bloom and were amazing. The food was reasonably priced and very good. We had the house that was seperate from the other rooms on the back of the property. Remided me of a fariy tale setting. Included a fire place with the fire layed by... More

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casamolina, Guest Relations Manager at Hacienda Cusin, responded to this review

Thank you for such a romantic, poetic review of Cusin and your appreciation of our gardens. Regresa pronto! More

Lisbon, Portugal
Top Contributor
90 reviews 90 reviews
39 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed August 20, 2014

We spent just a night here but if i could i would stay longer. The place has a very good energy, there is history and charm in every corner. I felt like i just got home. The fire place in the room, the hot water bag, the dogs, everything was perfect. We had dinner and the food was good. The... More

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casamolina, Guest Relations Manager at Hacienda Cusin, responded to this review

Thank you for your warm and appreciative review - especially for 'good energy, history and charm' - so highly valued by La Familia de Cusin. Regresa pronto! More

1 review
5 of 5 stars Reviewed August 18, 2014 via mobile

Hacienda Cusin is the best accommodation in the northern province Imbabura. The wide offer of leisure activities (from wellness to adventure rides) and its central location near the main tourist attractions makes this place a perfect match to either a long weekend or a 2 months stay. Myself (Ecuadorian) and my guests from Europe were overwhelmed by the colonial value... More

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casamolina, Guest Relations Manager at Hacienda Cusin, responded to this review

What a tribute you have given Hacienda Cusin! We are all SO appreciative of such enthusiastic comments. Regresa pronto! More

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Additional Information about Hacienda Cusin

Address: Cale Chiriboga, PO Box 123, Otavalo 123, Ecuador
Location: Ecuador > Imbabura Province > Otavalo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hacienda Cusin 4*
Number of rooms: 42
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Also Known As:
Hacienda Cusin Hotel Otavalo

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