We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 53 Guayaquil hotels

Hotel Palace Guayaquil

3.5 of 5 Hotel   |   Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
Hotel website
Hotel amenities
Offers & Announcements
Free Breakfast & Minibar
Hotel Palace Guayaquil
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save Saved
You added Hotel Palace Guayaquil to your Saves list
89%
Ranked #2 of 53 Hotels in Guayaquil
A recent review
5 of 5 stars reviewed 1 week ago
cuencajodie Cuenca, Ecuador
Write a Review

284 reviews from our community

Traveler rating
    149
    105
    25
    5
    0
See reviews for
62
95
27
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (284)
  • Mar-May only
    (82)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (46)
All months
Cuenca, Ecuador
Senior Reviewer
7 reviews 7 reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 1 night and my room was super large and comfortable. Hotel has many European features which is classy. I also had a setting room. Amazing shower/bathtub with the hottest water and the force could knock you down, so relaxing after sitting several hours in the heat. A breakfast in the morning was a European type not donuts and coffee... More

Was this review helpful? Yes 4
The Hague
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at this hotel, which is a short walk from the Malecon, for two nights after a week in the Galapagos Islands. All of the staff were friendly and efficient from the moment that we arrived. I had booked quite a few weeks in advance and we paid a good price for a suite which was... More

Review collected in partnership with this hotel

Was this review helpful? Yes 4
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you very much for sharing your experience at Hotel Palace. We are pleased to know that our hotel, our food and beverage and our rooms exceeded your expectations. I have shared your comments with our work team. Comments like yours motivate us to continue providing our guests the best service. We hope you come back to the... More

Warrnambool, Australia
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Friendly, helpful staff who spoke excellent English. Clean, good sized rooms. Plentiful food of a wide variety for breakfast and coffee available in the lobby. Close to the Malecon. Reasonable rates. What more could you ask for?

Review collected in partnership with this hotel

Was this review helpful? Yes 4
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you very much for sharing your experience at Hotel Palace Guayaquil. For us it was a pleasure to have the opportunity to serve you and make your stay a good experience. We are happy to hear that we exceeded your expectations, and hope that you visit us again soon. Kind regards from Guayaquil, More

Quito, Ecuador
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is only hotel we found in Ecuador with real love and passion for providing the best quality and service. We had a very nice and large room with an enormous excellent bed, comfortable pillows and large TV (room 218, on the corner of the building). Still, as everywhere in Ecuador, a bit of the arrogant macho culture, especially towards... More

Was this review helpful? Yes 1
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We would want to thank you for sharing your experience at Hotel Palace. All of us are happy to hear that our staff fulfilled your expectations. I will share your comments with them. We hope to see you soon in a near future. Your are always welcome to Hotel Palace Guayaquil! Kind regards, More

Lisbon, Portugal
Top Contributor
73 reviews 73 reviews
32 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I found The location of the hotel very central and very good, the staff very professional and as usual very nice and gentle,the room was comfortable but it felt as a chain hotel like many others in the world. Nothing against that but i always like something more personal

Was this review helpful? Yes 1
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We want to thank you for taking the time to fill out our survey which we are sure contributes positively to increase our customer satisfaction. We are pleased to know that you had a good experience at our hotel. We hope to see you soon, it will be a pleasure to have you again with us in a... More

Esmeraldas, Ecuador
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Easy check-in and check-out. English speaking staff very proficient. Rooms clean, quiet, and comfortable. Hotel had taxi waiting to take us to the airport at the check-out time we requested. Convenient central Guayaquil location to airport and tourist area. Hotel Palace Guayaquil is a great value.

Was this review helpful? Yes 3
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your experience at Hotel Palace. We are very happy to read the comments about your recent stay and glad that you found the location and rooms of our hotel to your satisfaction. It was a pleasure to have you with us. On behalf of our team, thank you and we hope to see you... More

Manchester
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for one night on my way to the Galapagos. Chose it because of its good reviews and the location in the centre of Guayaquil. It is a safe area, a short distance to the Malecon and to Cerro Santa Ana. My room was big, very clean and comfortable. Wifi and TV were both excellent. Staff was... More

Was this review helpful? Yes 2
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you very much for taking the time to write your comments on Trip Advisor. For us it is very important to ensure that our guests enjoy their stay and visit the most important touristic attractions of the city. Thanks for choosing us as your hotel during your stay in Guayaquil. Kind regards, More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 26, 2014

Room was average, very clean and the bed was comfortable. My room faced Chile street however, it was hard to sleep at night as cars outside honked and party buses blasting music drove by into the early morning hours. If it weren't for the noise-maker app on my phone I wouldn't have had any luck falling asleep. Room service was... More

Was this review helpful? Yes 2
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, I sincerely apologize for the noise issue encountered during your stay. Your comfort and safety is our number one concern. We are verifying what may have occurred since all of our rooms have soundproof windows. Regarding the room service, its a common policy to charge to the room as long as the guest has left a credit card... More

Arezzo, Italy
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 24, 2014

I stayed at this hotel for one night on my way to the Galapagos. It is located in the heart of Guayaquil and in a safe area, a walkable distance to the Malecon and up to the Cerro Santa Ana. Rooms are spacious, clean and comfortable, with fast wifi connection. Staff is very friendly and breakfast is of a good... More

Was this review helpful? Yes 4
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, For us it is very gratifying to read that you enjoyed your stay in our hotel. It is very important that our guests visit the most important touristic attractions of the city within walking distance and enjoy their stay at the hotel. I have shared with our team your comment, comment that will motivate them to continue providing... More

Port of Spain, Trinidad
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 21, 2014

We stayed 2 nights on way back from Galapagos, the rooms are spacious and very clean and well decorated. The staff we encountered were excellent and the breakfast is tasty. They also provided us with takeaway break as our flight was early. The location was great for us, we walked to the the Malecon and up Las Penas and to... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We are glad to read that enjoyed your stay in our hotel. Comments like yours motivate us to continue providing the best service to our guests. Our greatest recognition is the satisfaction of our guests. We hope that the next time you return to Guayaquil visit us. Kind regards, More

Do you own or manage Hotel Palace Guayaquil?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Palace Guayaquil? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Palace Guayaquil

Address: Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
Phone Number:
Location: Ecuador > Guayas Province > Guayaquil
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Palace Guayaquil 3.5*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Hotels.com, Expedia, Cheap Tickets, Odigeo and Tingo so you can book your Hotel Palace Guayaquil reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

99 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (68)
Viewed
Room/suite (25)
Viewed
Bathroom (9)
Viewed
View from room (1)
Viewed
Hotel & grounds (7)
Viewed
Dining (4)
Viewed
5:48
Videos (1)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Room/suite (10)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Hotel Palace Guayaquil