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Hotel Palace Guayaquil

3.5 of 5 Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
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Hotel Palace Guayaquil
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Hotel Palace Guayaquil
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321 reviews from our community

Traveler rating
    165
    121
    29
    5
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yakima, Washington
Top Contributor
55 reviews 55 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, great staff, delicious breakfasts, very comfortable rooms and bathrooms. It's located close to the Malecon, Iguana park, cathedral and restaurants. We also had dinner at the hotel which was also excellent. The hotel always had a taxi waiting outside for their guests and were very helpful with things to do and directions.

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Adelaide, Australia
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were looking forward to a well deserved rest after our 33 hours in planes and airports and we weren't disappointed. The staff were very welcoming at our late night check-in; and the room was recently refurbished, very clean and the bed extra comfy. There was some noise from the nighclub on the 3rd floor of the next block but... More 

Was this review helpful? Yes 1
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We really appreciate your generous comments about our ideal location, nice rooms and friendly staff. For us the most important thing is to ensure the rest of our guests, so we are proud to know that your stay was of total satisfaction. Please let us know if you come back to Guayaquil in a near future, Kind regards, More 

Medellin, Colombia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel exceeded our expectations. Check in was quick and easy. The staff greeted us with drinks upon entering the hotel. Our room was just as described online, they had everything you need for a perfect sleep, the pillows were awesome, and you couldn't hear a thing from what was happening outside the room. Every staff member we encountered was... More 

Was this review helpful? Yes 1
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for your kind comments. We really appreciate you having chosen to stay with us and very much look forward to welcoming you back in the near future. All the best, More 

Bath, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Not five star but a shining light in user friendly and care. Rooms spotless, information on services and useful phone nos. , including all major airlines all listed together. Food excellent and good choice. Location close to waterfront and Cathedral. The city has a history of low level crime but this is being aggressively rectified, hotel has its own taxis... More 

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Santiago, Chile
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I chose the Hotel Palace for the comments of others reviews and I was not wrong. I travelled to Guayaquil for an international conference that took place in the city (FOROMIC) and I could not have chosen better. The staff was very helpful and attentive. The breakfast buffet provided was fantastic as well. I had a good night's sleep, something... More 

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KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to write such a delightful review. Our goal is to exceed our valuable guests’ expectations and provide them a renewed experience each time they visit our property. We look forward to welcoming you back very soon. All the best, More 

1 review
1 of 5 stars Reviewed 3 weeks ago

We stayed in room 412 for a single night as part of our return trip from the Galapagos. Upon arrival we were impressed with the quality of the staff, especially the level of their English. We decided to eat in the hotel's restaurant, which was reasonable. Unfortunately the stay was soured by a truly ignorant occupant in room 414 next... More 

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Huddersfield, United Kingdom
Top Contributor
70 reviews 70 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Positive things first. The rooms are comfortable, the shower is hot and powerful and the staff are friendly and helpful. The hotel is also conveniently located for the plaza and waterfront. Unfortunately there's a club down the block that is very noisy. We also got the room behind the lift - more noise - thank god for ear plugs! We... More 

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Holbrook, New York
Top Contributor
216 reviews 216 reviews
33 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For those looking for a safe bet with a familiar setting before flying over to the Galapagos and also close to the airport, this is the place to book. The room was a decent size, bed comfortable and bathroom was clean and modern. Although a fairly busy street with a club down the block, the windows when closed help seal... More 

Was this review helpful? Yes 1
Salisbury, United Kingdom
Top Contributor
101 reviews 101 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 11, 2014

We stayed here for one night on our way back from the Galapagos Islands. It was very comfortable with a good bathroom, very comfy bed and the staff were polite and helpful. The only slight blip we had was in the restaurant at lunch time when everything seemed to be unavailable. We then discovered it was a public holiday so... More 

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Parma, Italia
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2014 via mobile

been to this hotel a few days on a business trip, found the personnell very kind and helpfull, the place clean, as well as the room conveniently located, with a good quality restaurant. Definitely would recommend. Amenities above standard. Price fair for the services tendered.

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KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We truly appreciate your comments! Thanks for your feedback in which you highlight our facilities and strategic location. We look forward to welcome you back in the near future. Sincerely, More 

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Additional Information about Hotel Palace Guayaquil

Address: Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
Phone Number:
Location: Ecuador > Guayas Province > Guayaquil
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Palace Guayaquil 3.5*
Number of rooms: 95
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Hotel Style:
#2 Romantic Hotel in Guayaquil
#2 Business Hotel in Guayaquil
#4 Family Hotel in Guayaquil
#5 Best Value Hotel in Guayaquil

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