We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Palace Guayaquil

3.5 of 5 Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
Click for phone number
Hotel website
Offers & Announcements
Free Breakfast & Minibar
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Palace Guayaquil
Professional photos View all
Browse nearby
Hotel Palace Guayaquil
Write a Review

291 reviews from our community

Traveler rating
    152
    109
    25
    5
    0
See reviews for
64
95
28
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (291)
  • Mar-May only
    (82)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (46)
All months
Sydney
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

A great place if you are only in Guayaquil for one night or for the business traveller, or if you just use your hotel for bed and breakfast! rooms well equipped, good size and very comfortable beds. Breakfast is included and is more than adequate. service and staff are very good.Good free internet and computers in lobby. Drawback is no... More

Was this review helpful? Yes
Calgary, Alberta, Canada
Contributor
20 reviews 20 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Really liked it here. People were so nice, the food was great and the location could not have been better. We were there for a wedding so there were all kinds of people coming and going and the staff did everything they could to take care of everyone. Also as a bonus we loved the breakfast there as well. If... More

Was this review helpful? Yes
California
Top Contributor
538 reviews 538 reviews
32 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed 1 week ago

I had very poor expectations after flying from Chile on a decrepid and dirty plane and landing at a rundown airport. The Palace surprised me! Although old, it was in beautiful condition. Service at the front desk was both genuinely warm yet professional. Room was very comfortable with good bathroom. No problems with noise at night. Good breakfast. And its... More

Was this review helpful? Yes 1
Cuenca, Azuay, Ecuador
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is located just a few blocks from the Iguana Park and the Malecon. The windows are dual-pane, so it's quiet for sleeping. Includes all the modern amenities you could want, like extra plugs on the side of the writing table for all your chargers. And the bed was heavenly! I think it was a memory-foam mattress because I... More

Was this review helpful? Yes 2
Cuenca, Ecuador
Senior Reviewer
7 reviews 7 reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed 1 night and my room was super large and comfortable. Hotel has many European features which is classy. I also had a setting room. Amazing shower/bathtub with the hottest water and the force could knock you down, so relaxing after sitting several hours in the heat. A breakfast in the morning was a European type not donuts and coffee... More

Was this review helpful? Yes 4
The Hague
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 11, 2014

My wife and I stayed at this hotel, which is a short walk from the Malecon, for two nights after a week in the Galapagos Islands. All of the staff were friendly and efficient from the moment that we arrived. I had booked quite a few weeks in advance and we paid a good price for a suite which was... More

Review collected in partnership with this hotel

Was this review helpful? Yes 4
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you very much for sharing your experience at Hotel Palace. We are pleased to know that our hotel, our food and beverage and our rooms exceeded your expectations. I have shared your comments with our work team. Comments like yours motivate us to continue providing our guests the best service. We hope you come back to the... More

Warrnambool, Australia
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 9, 2014

Friendly, helpful staff who spoke excellent English. Clean, good sized rooms. Plentiful food of a wide variety for breakfast and coffee available in the lobby. Close to the Malecon. Reasonable rates. What more could you ask for?

Review collected in partnership with this hotel

Was this review helpful? Yes 4
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you very much for sharing your experience at Hotel Palace Guayaquil. For us it was a pleasure to have the opportunity to serve you and make your stay a good experience. We are happy to hear that we exceeded your expectations, and hope that you visit us again soon. Kind regards from Guayaquil, More

Quito, Ecuador
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 6, 2014

This is only hotel we found in Ecuador with real love and passion for providing the best quality and service. We had a very nice and large room with an enormous excellent bed, comfortable pillows and large TV (room 218, on the corner of the building). Still, as everywhere in Ecuador, a bit of the arrogant macho culture, especially towards... More

Was this review helpful? Yes 1
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We would want to thank you for sharing your experience at Hotel Palace. All of us are happy to hear that our staff fulfilled your expectations. I will share your comments with them. We hope to see you soon in a near future. Your are always welcome to Hotel Palace Guayaquil! Kind regards, More

Lisbon, Portugal
Top Contributor
75 reviews 75 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 2, 2014

I found The location of the hotel very central and very good, the staff very professional and as usual very nice and gentle,the room was comfortable but it felt as a chain hotel like many others in the world. Nothing against that but i always like something more personal

Was this review helpful? Yes 1
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We want to thank you for taking the time to fill out our survey which we are sure contributes positively to increase our customer satisfaction. We are pleased to know that you had a good experience at our hotel. We hope to see you soon, it will be a pleasure to have you again with us in a... More

Esmeraldas, Ecuador
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 31, 2014

Easy check-in and check-out. English speaking staff very proficient. Rooms clean, quiet, and comfortable. Hotel had taxi waiting to take us to the airport at the check-out time we requested. Convenient central Guayaquil location to airport and tourist area. Hotel Palace Guayaquil is a great value.

Was this review helpful? Yes 3
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your experience at Hotel Palace. We are very happy to read the comments about your recent stay and glad that you found the location and rooms of our hotel to your satisfaction. It was a pleasure to have you with us. On behalf of our team, thank you and we hope to see you... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Palace Guayaquil? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Palace Guayaquil

Address: Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
Phone Number:
Location: Ecuador > Guayas Province > Guayaquil
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Palace Guayaquil 3.5*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Hotels.com, Expedia, Cheap Tickets, Despegar.com, Odigeo and Tingo so you can book your Hotel Palace Guayaquil reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

99 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (68)
Viewed
Room/suite (25)
Viewed
Bathroom (9)
Viewed
View from room (1)
Viewed
Hotel & grounds (7)
Viewed
Dining (4)
Viewed
5:48
Videos (1)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Room/suite (10)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay