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All 53 Guayaquil hotels

Hotel Palace Guayaquil

3.5 of 5 Hotel   |   Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
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Ranked #2 of 53 hotels in Guayaquil
A recent review
5 of 5 stars reviewed 2 days ago
Robert A Esmeraldas, Ecuador
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269 people have reviewed this hotel

Traveler rating
    139
    101
    24
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Esmeraldas, Ecuador
1 review
5 of 5 stars Reviewed 2 days ago NEW

Easy check-in and check-out. English speaking staff very proficient. Rooms clean, quiet, and comfortable. Hotel had taxi waiting to take us to the airport at the check-out time we requested. Convenient central Guayaquil location to airport and tourist area. Hotel Palace Guayaquil is a great value.

Was this review helpful? Yes 1
Manchester
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel for one night on my way to the Galapagos. Chose it because of its good reviews and the location in the centre of Guayaquil. It is a safe area, a short distance to the Malecon and to Cerro Santa Ana. My room was big, very clean and comfortable. Wifi and TV were both excellent. Staff was... More

Was this review helpful? Yes 1
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you very much for taking the time to write your comments on Trip Advisor. For us it is very important to ensure that our guests enjoy their stay and visit the most important touristic attractions of the city. Thanks for choosing us as your hotel during your stay in Guayaquil. Kind regards, More

1 review
3 of 5 stars Reviewed 1 week ago NEW

Room was average, very clean and the bed was comfortable. My room faced Chile street however, it was hard to sleep at night as cars outside honked and party buses blasting music drove by into the early morning hours. If it weren't for the noise-maker app on my phone I wouldn't have had any luck falling asleep. Room service was... More

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Arezzo, Italy
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for one night on my way to the Galapagos. It is located in the heart of Guayaquil and in a safe area, a walkable distance to the Malecon and up to the Cerro Santa Ana. Rooms are spacious, clean and comfortable, with fast wifi connection. Staff is very friendly and breakfast is of a good... More

Was this review helpful? Yes 3
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, For us it is very gratifying to read that you enjoyed your stay in our hotel. It is very important that our guests visit the most important touristic attractions of the city within walking distance and enjoy their stay at the hotel. I have shared with our team your comment, comment that will motivate them to continue providing... More

Port of Spain, Trinidad
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights on way back from Galapagos, the rooms are spacious and very clean and well decorated. The staff we encountered were excellent and the breakfast is tasty. They also provided us with takeaway break as our flight was early. The location was great for us, we walked to the the Malecon and up Las Penas and to... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We are glad to read that enjoyed your stay in our hotel. Comments like yours motivate us to continue providing the best service to our guests. Our greatest recognition is the satisfaction of our guests. We hope that the next time you return to Guayaquil visit us. Kind regards, More

Cuenca, Ecuador
Senior Contributor
25 reviews 25 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Palace was our first experience of a hotel in Ecuador. We'd heard a lot of cautionary tales about crime in Guayaquil but we always felt very safe while at the Palace. After a long flight and layover in Miami, it was wonderful to crawl into the extra comfy king sized bed and get some much needed sleep. We found... More

Was this review helpful? Yes 2
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you very much for the nice comments about our rooms and hotel facilities. However, we are very concerned to read about the problem you had with the cost of transportation from the airport to the hotel and the excesive tip given to the driver. The hotel has set a flat rate for all guests who use taxi... More

Philadelphia, Pennsylvania
Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for one night on the way to the galapagos and it could not have been better. It is a huge room with great wifi and a big, hot shower. The front desk people were very helpful and arranged a very early morning taxi for us. It's also close to the airport and close to the river walk... More

Was this review helpful? Yes 4
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We are glad to read that your stay with us was pleasant and that you could enjoy Guayaquil's main touristic attractions within walking distance. Thanks for your comments on Tripadvisor, you commit us to continue improving every day and offering our guests the best possible service. If you return to Guayaquil, we hope you visit us again! Kind... More

Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

...and great breakfast. Very centrally and conveniently located, within easy walking distance of interesting tourist destinations. I had someone from the hotel meet me at the airport, and although I was quite late arriving due to lost luggage, the driver had stayed to wait for me. That was indicative of the excellent level of service I enjoyed at this great... More

Review collected in partnership with this hotel

Was this review helpful? Yes 5
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience at Hotel Palace. We are very happy to read that you had a great time at our hotel. For us, the most important thing is that our guests feel comfortable and well cared during your stay with us. If you return to Guayaquil, will be... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 23, 2014

I booked this hotel after reading reviews on trip advisor and was not disappointed. It is a quality hotel, providing very good value for money. The staff are very friendly and helpful. The room was large and well appointed and was quiet. The restaurant was also very good. I would definitely stay there again.

Was this review helpful? Yes 5
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We are pleased to read that your stay at Hotel Palace was great! For us it is very important that our guests feel comfortable and take advantage of the hotel's location and enjoy the most important touristic spots in the city within walking distance. The next time you return to Guayaquil remember that Hotel Palace is your hotel!... More

Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 28, 2014

If you want good scenery, don't book this hotel. If you want everything else, do. We stayed here for ten nights and this is what we discovered. Its downtown location is great for walks to the Malecon and Parque de las Iguanas, and it's worth mentioning there is a supermarket/grocery store on the same block. The hotel staff are extremely... More

Was this review helpful? Yes 11
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, It is very rewarding for us to read your comments and see that your experience at the hotel was very good. Our main goal is that our guests feel comfortable and enjoy the hotel and the city during their stay in Guayaquil. When you return to Ecuador we hope to have you again with us! Best Regards, More

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Additional Information about Hotel Palace Guayaquil

Address: Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
Phone Number:
Location: Ecuador > Guayas Province > Guayaquil
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Palace Guayaquil 3.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style
#1 Business Hotel in Guayaquil #2 Romantic Hotel in Guayaquil #3 Family Hotel in Guayaquil
Hotel Class
Official Description (provided by the hotel)
A landmark seven story hotel situated in the heart of the Guayaquil city center, Hotel Palace Guayaquil is considered to be one of the most traditional and well known hotels in town. Its ideal location is within easy walking distance to the city’s main attractions, financial and shopping areas. The hotel offers ninety five spacious, comfortable and charming guestrooms, all fully carpeted with high ceilings, individually controlled air conditioning, black out draperies, three telephones, including one in the bathroom with international direct dial... ... more   less 
Number of rooms
95

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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