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Hotel Palace Guayaquil

Travelers' Choice award winner
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Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
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$80 (USD)
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Hotel Palace Guayaquil
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Hotel Palace Guayaquil
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415 Reviews from our TripAdvisor Community

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Traveler rating
    222
    152
    35
    5
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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    (415)
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    (115)
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    (92)
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Albany, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I were traveling back from Salinas and spent a day in Guayaquil before flying out. The hotel was nicely positioned in downtown close to the Malecon. The staff was friendly, rooms clean and comfortable. Breakfast was included and was excellent. Would certainly stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to share your comments about your recent stay at the hotel. We work really hard to fulfill our guest's expectations and offer a unique experience. We feel grateful reading your amazing opinion about our privileged location, our breakfast, our staff, and rooms which let us know that we are working in the... More 

Los Angeles, California
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at several hotels during our stay in Ecuador, ranging from local bed and breakfast to five star hotels, and this hotel was by far the best! Everything from the airport shuttle, to front desk staff, quality of food, gym, to cleanliness and comfort of room was fantastic. Take into account the competitive cost, it far out ranks all... More 

Was this review helpful? Yes
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, It is gratifying for us to read such a positive comments about your recent stay at our Hotel. We work really hard to fulfill our guest's expectations and offer a unique experience. We feel grateful reading your amazing opinion about our transportation, privileged location, our breakfast, our staff, and rooms which let us know that we are working... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Close to Malecon and Iguana Park Nice location and helpful front desk staff. Room was nicely appointed and it was far superior to another similar property nearby, that was priced the same. Quiet and clean, safe area

Review collected in partnership with this hotel

Was this review helpful? Yes
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to share your comments about your recent stay at the hotel. We work really hard to fulfill our guest expectations and offer a unique experience. We feel grateful reading your amazing opinion about us, our rooms, and privileged location which let us know that we are working in the right direction. If... More 

Guayaquil, Ecuador
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

One of the oldest hotels in the city, with above 60 years of experience, great kindness of their staff as only people in Guayaquil deliver, great rooms always clean and tidy with noise proof all the way, excellent location at downtown Guayaquil with everything to look just 5 minutes away walking, and the best restaurant in town! Completely recommended

Was this review helpful? Yes
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your comments in TripAdvisor. We're glad to ready that you could enjoy our rooms, privileged location, and that our service met and exceed your expectatations. We work every day to improve our quality standards and your positive comments give us an insight that we are doing our job correctly. It is very important for... More 

Maryvale,USA
Level Contributor
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed two times.I like the staff and restaurant,and room always clean.I will stay again.We spent 3 nights the first time,and 2 nights second time.It was close to shopping and melecon and we like a breakfast everyday.

Was this review helpful? Yes
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you very much for your comment. Our main goal is to exceed our guests expectations. Your words make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to please all of our customers. We are also proud to read that you could enjoy our breakfast... More 

Tallahassee, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The Palace Hotel showed a complete and professional attention to details. Their work made a multi-cultural and multi-generational wedding dinner a warm experience that will never be forgotton! Bravo to a wonderful team of hospitality professionals! I hope I can return!!

Was this review helpful? Yes
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to write your comments about experience at our Hotel. We are pleased that we exceeded your expectations while you were dinning for a wedding reception. Our goal is to exceed our guests expectations and we are grateful to read that yours were fullfiled. Hope you can come and visit Ecuador in a... More 

New York
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent one night transitioning between Galapagos and the flight home. Happened to be our anniversary as well. The staff here is above average in friendliness and helpfulness. They sent a decorated cake plate to our room for our special day. Internet in room and elsewhere was fine, breakfast was good, cleanliness and decor was excellent.

Was this review helpful? Yes
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to share your comments about your stay at Hotel Palace. We are glad to know that the rooms, the breakfast, and the service of our team fulfilled your expectations. For us it is priority to give our guests a comfortable and friendly stay and make them feel great. Please dont hesistate to... More 

Guayaquil
1 review
5 of 5 stars Reviewed 4 weeks ago

Had our wedding reception here along with honeymoon. Everything was flawless, not a single thing to complain about. Staff was super friendly and perfectly equip for any and everything! Amazing service

Review collected in partnership with this hotel

Was this review helpful? Yes
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you very much for such nice comments about our Hotel. We are glad to read that your wedding was perfect and that you could enjoy all the services the hotel offers. Thank you once again for your words, your comment has been shared with the rest of the team, and please dont hesistate to contact us if... More 

Wellington
1 review
5 of 5 stars Reviewed 5 weeks ago

Free bananas, chocolate on your pillow, free water, free mini bar if you book online and very good staff. Would definitely stay here again. Location great too. Not much else to say, was just great. Stay here.

Review collected in partnership with this hotel

Was this review helpful? Yes
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for your comment about your recent stay at Hotel Palace. We are glad to read that you could enjoy the complementary services that the hotel offers to our guests. Our main goal es to fullful your expectations. Thank you once again for recommending us. We hope to have you back at the hotel in a near... More 

Palm Bay, United States
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 21, 2015

Stayed here for 1 night while traveling between Cuenca and the coast. The hotel is lovely. The Air Conditioning works great. It has a modern look with marble and tile. It looks new or at least newly renovated and well cared for. The beds were very comfortable and it was very quiet. The location is very convenient for a nice... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to share your comments about your recent stay at the hotel. We work really hard to fulfill our guest expectations and offer a unique experience. We feel grateful reading your amazing opinion about our privileged location, our breakfast, our staff, and rooms which let us know that we are working in the... More 

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