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All 53 Guayaquil hotels

Hotel Palace Guayaquil

3.5 of 5 Hotel   |   Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
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Ranked #2 of 53 hotels in Guayaquil
A recent review
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  • Reviews (252)
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252 people have reviewed this hotel

Traveler rating
    132
    95
    20
    5
    0
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41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

...and great breakfast. Very centrally and conveniently located, within easy walking distance of interesting tourist destinations. I had someone from the hotel meet me at the airport, and although I was quite late arriving due to lost luggage, the driver had stayed to wait for me. That was indicative of the excellent level of service I enjoyed at this great... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel after reading reviews on trip advisor and was not disappointed. It is a quality hotel, providing very good value for money. The staff are very friendly and helpful. The room was large and well appointed and was quiet. The restaurant was also very good. I would definitely stay there again.

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you want good scenery, don't book this hotel. If you want everything else, do. We stayed here for ten nights and this is what we discovered. Its downtown location is great for walks to the Malecon and Parque de las Iguanas, and it's worth mentioning there is a supermarket/grocery store on the same block. The hotel staff are extremely... More

Was this review helpful? Yes 11
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, It is very rewarding for us to read your comments and see that your experience at the hotel was very good. Our main goal is that our guests feel comfortable and enjoy the hotel and the city during their stay in Guayaquil. When you return to Ecuador we hope to have you again with us! Best Regards, More

Jakarta, Indonesia
Top Contributor
53 reviews 53 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 25, 2014

The hotel palace is very well located, 2 blocs from the malecon and on bloc from the Iguana park, in the center of Guayaquil. The rooms are modern and comfortable and very clean, the buffet breakfast is excellent and staff very friendly and efficient. I arrived at 9 am, and was given an early check in even before asking. Very... More

Was this review helpful? Yes 10
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your comment with us. We are happy to ready that your stay with us was pleasant and that you enjoyed the hotels location by visiting the main turisitc places in the city. Best regards, More

Denver, Colorado
Top Contributor
65 reviews 65 reviews
42 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed June 17, 2014

The bed is one of, if not the, best beds we have ever slept on. I don't know what beds they use but it is fit for a King or Queen. Wonderful. Good service, great breakfast, and very close to the airport.

Was this review helpful? Yes 9
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking your time to share your good experience at Hotel Palace Guayaquil. Let us know when your return so you can sleep in our delicious beds once again. Hotel Palace is your home in Guayaquil. Receive from all the staff warm greetings More

Basking Ridge, New Jersey
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 9, 2014

This is a great hotel at a very good location. Impeccable service, very comfortable large rooms, good quality mattresses and linens. We had delicious dinner in hotel's restaurant. This is definitely will be our preferred hotel in Guayaquil.

Review collected in partnership with this hotel

Was this review helpful? Yes 7
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We are glad to know you enjoyed your stay in our hotel. Thanks for sharing your experience with us. All the best, More

Boston, Massachusetts
Top Contributor
54 reviews 54 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 3, 2014

We stayed here just one night after coming from the Galapagos. The hotel room was HUGE and we got two queen beds for two of us. There was a nice gym and the staff were all very helpful. I slept soo good in the very soft bed and enjoyed watching tv and just relaxing in the more fancy room. Location... More

Was this review helpful? Yes 5
Lorena G, Director Comercial at Hotel Palace Guayaquil, responded to this review

Dear Guest: Thank you very much for sharing your lovely comment of Hotel Palace at tripadvisor. The rest of our guests is our primary concern and we are glad to read that you slept "soo good". Thak you for sharing this! We hope you enjoyed the islands and your return journey has been pleasant. Best Regards, Lorena Garay C Hotel... More

Cuenca, Azuay, Ecuador
Top Contributor
83 reviews 83 reviews
12 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed May 29, 2014

Most of the hotels would not make reservations for three adults in same room..Third bed was a single size , but was O K for one night. Staff friendly, breakfast was standard, but good. No airport shuttle.

Was this review helpful? Yes 3
Lorena G, Director Comercial at Hotel Palace Guayaquil, responded to this review

Dear Guest: Our intention is to meet your travel needs and we are glad to know that you enjoyed your stay. We hope to have you here again soon. Best Regards, Lorena Garay Hotel Palace Guayaquil More

Dallas, Texas
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 24, 2014

Stayed for two nights as I concluded my tour of Ecuador. The rooms were nice and the staff was very helpful. Great internet connection, the neighborhood was safe and had some nice shops. The staff was very helpful in arranging our transportation to the airport for out 5:30 am departure. I would certainly recommend this hotel to friends and family.

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Lorena G, Director Comercial at Hotel Palace Guayaquil, responded to this review

Dear Guest: Thanks for letting us be part of your journey through Ecuador. It is very nice to read your comments because in it you have highlighted our attributes and we are glad that you enjoyed them. We look forward to serving you again. Please come back soon! Best Regards, Lorena Garay C. More

Montreal
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 13, 2014

We stayed one night in this hotel on our way to Galapagos and were very pleased. The staff at the reception was very friendly - I had made a mistake in my reservation and forgot to mention there were 2 of us and they did not charge extra. The room was clean, comfortable. We only had one evening and found... More

Was this review helpful? Yes 6
Lorena G, Director Comercial at Hotel Palace Guayaquil, responded to this review

Dear Guest: Thank you for mention our friendly service and share with others that we were able to help you in your needs. We are sorry that you didn´t realize that you could also have eggs, pancakes, french toast, etc. I will suggest to the F&B Manager for a new way to communicate this benefit to our guests. I hope... More

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Additional Information about Hotel Palace Guayaquil

Address: Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
Phone Number:
Location: Ecuador > Guayas Province > Guayaquil
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Palace Guayaquil 3.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style
#1 Business Hotel in Guayaquil #1 Family Hotel in Guayaquil #2 Romantic Hotel in Guayaquil
Hotel Class
Official Description (provided by the hotel)
A landmark seven story hotel situated in the heart of the Guayaquil city center, Hotel Palace Guayaquil is considered to be one of the most traditional and well known hotels in town. Its ideal location is within easy walking distance to the city’s main attractions, financial and shopping areas. The hotel offers ninety five spacious, comfortable and charming guestrooms, all fully carpeted with high ceilings, individually controlled air conditioning, black out draperies, three telephones, including one in the bathroom with international direct dial... ... more   less 
Number of rooms
95

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