We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 53 Guayaquil hotels

Hotel Palace Guayaquil

3.5 of 5 Hotel   |   Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
Hotel website
Hotel amenities
Special Offer
Free Breakfast & Minibar
Save Saved
You added Hotel Palace Guayaquil to your Saves list
Hotel Palace Guayaquil
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
89%
Ranked #2 of 53 hotels in Guayaquil
A recent review
5 of 5 stars reviewed 2 days ago
Helen B Port of Spain, Trinidad
  • Overview
  • Reviews (263)
  • Photos (94)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (20)
  • Location
  • More
Write a Review

263 people have reviewed this hotel

Traveler rating
    137
    99
    22
    5
    0
See reviews for
58
90
25
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Port of Spain, Trinidad
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed 2 nights on way back from Galapagos, the rooms are spacious and very clean and well decorated. The staff we encountered were excellent and the breakfast is tasty. They also provided us with takeaway break as our flight was early. The location was great for us, we walked to the the Malecon and up Las Penas and to... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Cuenca, Ecuador
Senior Contributor
24 reviews 24 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Palace was our first experience of a hotel in Ecuador. We'd heard a lot of cautionary tales about crime in Guayaquil but we always felt very safe while at the Palace. After a long flight and layover in Miami, it was wonderful to crawl into the extra comfy king sized bed and get some much needed sleep. We found... More

Was this review helpful? Yes 1
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you very much for the nice comments about our rooms and hotel facilities. However, we are very concerned to read about the problem you had with the cost of transportation from the airport to the hotel and the excesive tip given to the driver. The hotel has set a flat rate for all guests who use taxi... More

Philadelphia, Pennsylvania
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night on the way to the galapagos and it could not have been better. It is a huge room with great wifi and a big, hot shower. The front desk people were very helpful and arranged a very early morning taxi for us. It's also close to the airport and close to the river walk... More

Was this review helpful? Yes 3
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We are glad to read that your stay with us was pleasant and that you could enjoy Guayaquil's main touristic attractions within walking distance. Thanks for your comments on Tripadvisor, you commit us to continue improving every day and offering our guests the best possible service. If you return to Guayaquil, we hope you visit us again! Kind... More

Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

...and great breakfast. Very centrally and conveniently located, within easy walking distance of interesting tourist destinations. I had someone from the hotel meet me at the airport, and although I was quite late arriving due to lost luggage, the driver had stayed to wait for me. That was indicative of the excellent level of service I enjoyed at this great... More

Review collected in partnership with this hotel

Was this review helpful? Yes 4
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience at Hotel Palace. We are very happy to read that you had a great time at our hotel. For us, the most important thing is that our guests feel comfortable and well cared during your stay with us. If you return to Guayaquil, will be... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked this hotel after reading reviews on trip advisor and was not disappointed. It is a quality hotel, providing very good value for money. The staff are very friendly and helpful. The room was large and well appointed and was quiet. The restaurant was also very good. I would definitely stay there again.

Was this review helpful? Yes 5
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We are pleased to read that your stay at Hotel Palace was great! For us it is very important that our guests feel comfortable and take advantage of the hotel's location and enjoy the most important touristic spots in the city within walking distance. The next time you return to Guayaquil remember that Hotel Palace is your hotel!... More

Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 28, 2014

If you want good scenery, don't book this hotel. If you want everything else, do. We stayed here for ten nights and this is what we discovered. Its downtown location is great for walks to the Malecon and Parque de las Iguanas, and it's worth mentioning there is a supermarket/grocery store on the same block. The hotel staff are extremely... More

Was this review helpful? Yes 11
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, It is very rewarding for us to read your comments and see that your experience at the hotel was very good. Our main goal is that our guests feel comfortable and enjoy the hotel and the city during their stay in Guayaquil. When you return to Ecuador we hope to have you again with us! Best Regards, More

Jakarta, Indonesia
Top Contributor
53 reviews 53 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 25, 2014

The hotel palace is very well located, 2 blocs from the malecon and on bloc from the Iguana park, in the center of Guayaquil. The rooms are modern and comfortable and very clean, the buffet breakfast is excellent and staff very friendly and efficient. I arrived at 9 am, and was given an early check in even before asking. Very... More

Was this review helpful? Yes 10
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your comment with us. We are happy to ready that your stay with us was pleasant and that you enjoyed the hotels location by visiting the main turisitc places in the city. Best regards, More

Denver, Colorado
Top Contributor
70 reviews 70 reviews
44 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 17, 2014

The bed is one of, if not the, best beds we have ever slept on. I don't know what beds they use but it is fit for a King or Queen. Wonderful. Good service, great breakfast, and very close to the airport.

Was this review helpful? Yes 9
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking your time to share your good experience at Hotel Palace Guayaquil. Let us know when your return so you can sleep in our delicious beds once again. Hotel Palace is your home in Guayaquil. Receive from all the staff warm greetings More

Basking Ridge, New Jersey
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 9, 2014

This is a great hotel at a very good location. Impeccable service, very comfortable large rooms, good quality mattresses and linens. We had delicious dinner in hotel's restaurant. This is definitely will be our preferred hotel in Guayaquil.

Review collected in partnership with this hotel

Was this review helpful? Yes 7
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We are glad to know you enjoyed your stay in our hotel. Thanks for sharing your experience with us. All the best, More

Boston, Massachusetts
Top Contributor
54 reviews 54 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed June 3, 2014

We stayed here just one night after coming from the Galapagos. The hotel room was HUGE and we got two queen beds for two of us. There was a nice gym and the staff were all very helpful. I slept soo good in the very soft bed and enjoyed watching tv and just relaxing in the more fancy room. Location... More

Was this review helpful? Yes 5
Lorena G, Director Comercial at Hotel Palace Guayaquil, responded to this review

Dear Guest: Thank you very much for sharing your lovely comment of Hotel Palace at tripadvisor. The rest of our guests is our primary concern and we are glad to read that you slept "soo good". Thak you for sharing this! We hope you enjoyed the islands and your return journey has been pleasant. Best Regards, Lorena Garay C Hotel... More

Owners: What's your side of the story?
If you own or manage Hotel Palace Guayaquil, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Palace Guayaquil? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Palace Guayaquil

Address: Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
Phone Number:
Location: Ecuador > Guayas Province > Guayaquil
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Palace Guayaquil 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz, Expedia, Tingo, Cheap Tickets, BookingOdigeoWL, Venere and Otel so you can book your Hotel Palace Guayaquil reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

94 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (66)
Viewed
Room/suite (25)
Viewed
Bathroom (9)
Viewed
View from room (1)
Viewed
Hotel & grounds (7)
Viewed
Dining (4)
Viewed
5:48
Videos (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Room/suite (10)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (3)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Guayaquil with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style
#1 Business Hotel in Guayaquil #2 Family Hotel in Guayaquil #2 Romantic Hotel in Guayaquil
Hotel Class
Official Description (provided by the hotel)
A landmark seven story hotel situated in the heart of the Guayaquil city center, Hotel Palace Guayaquil is considered to be one of the most traditional and well known hotels in town. Its ideal location is within easy walking distance to the city’s main attractions, financial and shopping areas. The hotel offers ninety five spacious, comfortable and charming guestrooms, all fully carpeted with high ceilings, individually controlled air conditioning, black out draperies, three telephones, including one in the bathroom with international direct dial... ... more   less 
Number of rooms
95

Questions & Answers

Questions? Get answers from Hotel Palace Guayaquil staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer