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Hotel Palace Guayaquil

Travelers' Choice award winner
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Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
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$75 (USD)
Best prices for: 1 room 1 guest
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Hotel Palace Guayaquil
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Hotel Palace Guayaquil
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378 reviews from our community

Traveler rating
    196
    143
    33
    5
    1
See reviews for
78
129
33
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Quito, Ecuador
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel for a business trip! Excelent service and food. Very clean room and freebies in the minibar. A very fast wifi and a delicious breakfast! An absolute choice among other hotel options in my next business visit!

Was this review helpful? Yes
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your opinion in TripAdvisor with the rest of the travellers. We feel glad to be among your options of hotel during your next trip to Guayaquil. For us it was an honor to serve you in our facilities and you were able to enjoy all the services we offer to our guests. Thank you... More 

Las Vegas, Nevada
Top Contributor
60 reviews 60 reviews
30 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the nicest Hotels we have stayed in while traveling Ecuador. We were finishing up our trip and this was the nicest way to wrap up our travels. We had the Junior suite on 6th floor, quiet, well furnished, excellent WIFI, Clean. Staff were very helpful, got us cabs and just took care of us. Can't say enough good... More 

Was this review helpful? Yes
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to share your comments about your recent stay at the hotel. We work really hard to fulfill our guest expectations and offer a unique experience. We feel grateful reading your amazing opinion about us, our staff, rooms, our Wifi, and privileged location which let us know that we are working in the... More 

Manchester, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived at 5.30 am after an overnight flight to a warm & friendly reception. Our room was spacious and comfortable, the food and service were very good and the location was spot on, 15 minutes from the airport and very central for sightseeing.

Was this review helpful? Yes 1
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to write your opinion and share it with everyone in TripAdvisor. Your comment motivates us to continue offering all of our guest the best service. We work really hard to fulfill our guest expectations and offer an amazing experience. Once again, thank you so much and please let us know when you... More 

Bronx, New York
Top Contributor
83 reviews 83 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friends and I stayed at the Palace in Guayaquil for spring break. We were amazed by the good service, friendliness of the staff, and the over beauty of the rooms. The staff in every department were Awesome! The restaurant food, both breakfast and dinner were delicious! We checked in and out three times as we went to different parts... More 

Was this review helpful? Yes 1
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your comments in TripAdvisor. We're glad to ready that you could enjoy our rooms, our breakfast, and that our service met and exceed your expectatations. We work every day to improve our quality standards and your positive comments give us an insight that we are doing our job correctly. It is very important for... More 

Cuenca, Ecuador
Senior Contributor
31 reviews 31 reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Many thanks to Karen Manvik for contacting us personally regarding the issues we'd had with our stay at the Palace in 2014. Karen was prompt in emailing us and we were touched that she made our satisfaction with the Palace a priority. She demonstrated the very definition of wonderful customer service in her communications with us and her generosity and... More 

Was this review helpful? Yes 1
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you very much for your comment. Our main goal is to exceed our guests expectations. Your words make our staff feel that they have done a good job and also encourage their desire to continue making the best effort to please all of our customers. Thank you once again, and if you are coming back to Guayaquil,... More 

Melbourne, Australia
Top Contributor
51 reviews 51 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is perfectly situated, just a couple of blocks to Seminario Park (Iguana Park), Catedral Metropolitana de Guayaquil and a couple more blocks to the stunning Malecon. Also all around the hotel are shops, supermarkets and some restaurants, but really, if you are staying in this hotel, why do you want to go outside!? Also it felt very safe.... More 

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KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Greeting from Hotel Palace Guayaquil. Thank you very much for your comment. For us it is satisfying to read that our staff was always helpful with your needs. It is our priority to give our guests a comfortable and friendly stay at our hotel. However, we offer you a sincere apology for the taxi inconvenience, it was a... More 

wilfly
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We checked in 3 times during our 7 day trip to Ecuador. The staff was friendly and attentive. The Staff also spoke english. The beds were the most comfortable we had since being in this country. The hotel was very close to many attractions and the staff were very helpful in directing us to Iguana park, Artistan Market and much... More 

Was this review helpful? Yes
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to share your comments about your stay at Hotel Palace. We are glad to know that the rooms, the breakfast, the location and the service of our team fulfilled your expectations. For us it is priority to give our guests a comfortable and friendly stay at our hotel and make them feel... More 

Portland, Oregon
Contributor
20 reviews 20 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked into Guayquil as it is the gateway to The Galapagos. I wanted to spend a couple of days to get to know the city understanding it was a city with some rough edges. I stayed in a single room. My guess is that the hotel was renovated five years ago. I found it very clean, very thoughtfully appointed,... More 

Was this review helpful? Yes
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to write your comments about our service and facilities. We are very pleased that we exceeded your expectations while you were in the hotel. As you well say Palace Hotel is located in one of the best areas of the city since it is located near the main touristic icons, we are... More 

Calgary
Contributor
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was refreshing to enjoy this hotel after many hot days in the Galapagos. The breakfast was welcome treat, too. The hotel itself is pretty standard business fare; well kept but with no particular historical or architectural attractions. Watch out for the added taxes --even if accommodations paid in full from travel agents in Canada!

Was this review helpful? Yes
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your comment about your recent stay at Hotel Palace. For us it was an honor to serve you in our facilities and that you were able to enjoy all the services we offer. About the taxes, since march 1st / 2015, hotels in the city, depending on its category, have to collect a municipal... More 

Cuenca, Ecuador
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2015

This is probably the only comfortable hotel in Guayaquil, located in the most beautiful neighborhood and the safest, near everything. The rooms are very quiet and clean, no moldy smell anywhere like other hotels. The staff are great and very friendly. The breakfast is not that fancy, but you can order special food if you did not like what is... More 

Was this review helpful? Yes 1
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to write a comment about your recent stay at Hotel Palace. We are pleased to read that you considered our hotel the most comfortable one in the city and will take us in mind for your next stay. Our goal is to exceed our guests expectations and we are grateful to read... More 

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