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Unipark Hotel

Certificate of Excellence
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Clemente Ballen 406 y Chile | Casilla 563, Guayaquil 901563, Ecuador
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1 room 1 guest
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Unipark Hotel
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213 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Spanish first
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English first
  • All months
    (213)
  • Mar-May only
    (48)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (46)
  • Dec-Feb only
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seattle, washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

It was cool to get out of the hotel and you are instantly inside a shopping mall. Our room was spacious and comfortable and the water in the shower was really strong. The food in the restaurant was also very good.

Was this review helpful? Yes 2
Cuenca, Ecuador
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel personnel was very friendly and well trained but the hotel itself needs updates. Especially our bathroom had a strange setup with the toilet right in front of the washtable which made it impossible to stand right in front of it. Generally, the space was extremely limited because of to the bathtub. Due to the age, the impression of... More 

Review collected in partnership with this hotel

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David V, Channel Manager at Unipark Hotel, responded to this review

Dear ThomasKlatte, Thank you very much for taking the time to share your experience about your recent stay at Unipark Hotel. We appreciate your kind words on our staff, cleanliness, location, breakfast and service, it is good to know that we met your expectations on that items. Regarding your observations on updates needed, we value them and please be assure... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Hotel with smells of damp, pillows also not smelling good. Good space, refurbished rooms clean bathroom. Nice fruit basquet served in the room, at night. Employees are very kind and willing to help all the time. Tipical food served at hotel's restaurant.

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David V, Channel Manager at Unipark Hotel, responded to this review

Dear Ricardo B, Thank you very much for your valuable feedback. We appreciate your kind words on our rooms, staff, amenities and gastronomy. It would be a pleasure to welcome you back. Best regards, David Vallet Segovia Channel Manager More 

Toronto, Canada
Level Contributor
129 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed July 1, 2015

We booked a trip to Machu Picchu & Galapagos thru Smartours and they chose this hotel for our 1-night stay in Guayaquil. Hotel was lovely -- rooms were spacious, beds comfortable, bedroom & bathroom very clean, decent wifi. Breakfast buffet had good choices.

Was this review helpful? Yes
David V, Channel Manager at Unipark Hotel, responded to this review

Dear honeybee1951, Thank you very much for your review. It is always great to read about great experiences at Unipark Hotel, we are happy to know that our rooms and breakfast met your expectations. We are looking forward to your next visit. Best regards, David Vallet Segovia Channel Manager More 

Manta, Ecuador
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 14, 2015

What a nice surprise! The hotel is located just 3 blocks from the Guayaquil Malecon and across from a beautiful little park. The rooms are not huge but more than adequate. They have fast (10 mega) wi-fi for free in the room. There are more TV chanels than you can count in English (some) and Spanish. The bath was well... More 

Was this review helpful? Yes 2
David V, Channel Manager at Unipark Hotel, responded to this review

Dear Bob T, Thank you very much for your kind and detailed review about your experience at Unipark Hotel. We really appreciate your compliments, comments like yours are truly a source of motivation for all our staff. As you mentioned, Unipark Hotel is member of Oro Verde Hotels Family. One more time, thank you very much for your review and... More 

Dallas, Texas
Level Contributor
36 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed June 5, 2015

Unipark hotel is a modern facility in walking distance from the Guayaquil malacon. Our room was clean, spacious and well equipped. The bed was very comfortable. The bathroom was also nice with plenty of hot water and good water pressure. Wi-Fi was strong in our room and the room was very quiet. The staff was friendly and helpful. What impressed... More 

Was this review helpful? Yes
David V, Channel Manager at Unipark Hotel, responded to this review

Dear flyingdutchmanblue, Thank you very much for your kind review. We are delighted to read that you enjoyed our clean, spacious and well equipped rooms and most of all our breakfast. One more time, thank you very much for your compliments and recommendation. It would be a pleasure to welcome you back. Best regards, David Vallet Segovia Channel Manager More 

Miami, Florida
Level Contributor
106 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 30, 2015

Really central to the old Guayaquil, also few blocks away from the new Malecon and Las Penas, main attractions of the city. Is connected on the lower floors to a medium class shopping center, useful for last minute shopping or snacks. After hours you have to access thru a small lobby, and they really check on who get in and... More 

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David V, Channel Manager at Unipark Hotel, responded to this review

Dear Marcelo L, Thank you very much for your review. As you mentioned, our location is ideal because we are a few steps away from main touristic attractions of Guayaquil. It would be a pleasure to welcome you back so you can enjoy one more time of our service, location, renewed and refurbished rooms. Best regards, David Vallet Segovia Channel... More 

Philadelphia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

The hotel is perfectly nice and the rooms were very nice. Though the AC was slow to cool the room. Your key card powers the electricity, not uncommon but after a long hot day exploring the jungle it would be nice to come back to a cool room. This gringo needs AC! The park across the street is wonderful and... More 

Was this review helpful? Yes
David V, Channel Manager at Unipark Hotel, responded to this review

Dear Bernadette G, We would like to thank you for sharing your experience at Unipark Hotel. It is good to know that you enjoyed our rooms and location. On the other hand, we appreciate your observations on AC. Regarding the tax issue, we are sorry for the misunderstanding. Effective March 01, 2015 all bookings are subject to new city tax... More 

Washington DC, District of Columbia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 18, 2015

we stayed in a business style room overlooking the iquana park. liked the updated room design and appreciated the cool air conditioning. mattress was good and shower fixtures very nice. each staff member was friendly and they provided a glass of cool juice upon arrival. my friend had a massage at the fitness center and said it was nice. the... More 

Was this review helpful? Yes
David V, Channel Manager at Unipark Hotel, responded to this review

Dear ramonwdc, We would like to thank you for visiting Unipark Hotel. It is good to know that our modern rooms and facilities fulfilled your expectations. We appreciate your nice words on our staff, fitness center, and gastronomy and for highlighting our location. As you mentioned, we are steps away from main touristic attractions of the city. We will be... More 

Bronx, New York
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed May 6, 2015

We loved everything about this place. The courteous staff, clean big rooms and the nice bath room and rain shower. Bonus was the free in room safe. We felt completely safe. Cleaning staff do an excellent job. Delicious breakfast. If there's anything that we did not like would be the fact that you have to go thru the mall to... More 

Was this review helpful? Yes
David V, Channel Manager at Unipark Hotel, responded to this review

Dear MahabNYC, Thank you very much for sharing your experience at Unipark Hotel. We are delighted to read that you enjoyed our hotel on every aspect, like staff, big and nice rooms to name a few. We are sure that we will have the opportunity of hosting you again in the future. It will be a pleasure to welcome you... More 

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