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Hilton Colon Guayaquil

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Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
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Close to Airport
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Hilton Colon Guayaquil
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Hilton Colon Guayaquil
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634 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed on the property for 5 days on business. Not much to add to the other reviews except that the buffet breakfast opens at 0400...which for a film crew getting up at the butt crack of dawn is all sorts of awesome. Very helpful staff and easy access to the airport.

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Pursuiter, We really appreciate your comments. It is great to know you had a comfortable stay. Best regards, More 

Arroyo Grande, California
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a very nice hotel located quite near the Guayaquil airport. The facilities are nice and the staff was very professional and helpful. The rooms were large and nice. They were pretty much like those in Hilton hotels everywhere, so not much unique Ecuadorian feeling. The pool was spectacular and the main restaurant was good. The breakfasts were really... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Lahjim, We feel pleased to know that our service fulfilled your needs and expectations. Hope you can visit us in another occasion. Thanks for your preference. Best regards, More 

Greensboro, North Carolina
Top Contributor
72 reviews 72 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stopped in this hotel on our way to the Galapagos Islands, and it was just fine. The rooms are large and comfortable, the service what one should expect from a Hilton, and it is located right next to a nice upscale shopping area accessible directly from the hotel lobby. Of special note are the extensive breakfast and lunch buffets,... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Ralph D, We really appreciate your comments. It is a pleasure to know that you enjoyed our breakfast - lunch buffet and our service in general. Our purpose is to not only meet the needs of each and every guest we serve, but to exceed their expectations in every single way. Hope you can visit us in another opportunity.... More 

Calgary, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

reserved luxury king bed, 1 room suite with terrace. Decent suite in dire need of upgrades and professionalism. No refrigerator, no control over air conditioners. Great terrace but no shade or cover from sun or rain.

Review collected in partnership with Hilton Hotels & Resorts

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Andre H, We really appreciate your comments, they help us to improve our service . Hope you give us another chance to serve your needs in the future. Kind regards, More 

Panama City, Panama
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay one night for business late april 2015. I was a little bit amaze to find my room lacked some os the standard Hilton amenities. For instance it had no minibar, no bath robe, and look a little bit outdated. Regarding the hotel property, it was very well kept, como areas were very neat and beautiful. Breakfast and lunch... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Heraclio A, We really appreciate your comments, they always help us to improve our service. It is a pleasure to know that you enjoyed our breakfast and lunch buffet. In reference to mini bar, there have been some changes in our standards, keeping always in mind that our purpose is to not only meet the needs of each and... More 

Slinger, Wisconsin
Contributor
18 reviews 18 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here on either end of a trip to Galapagos, and the rooms were nice both nights. Clean, comfortable. The staff we encountered were friendly, and the bar staff at the pool was friendly and fast with the service. The food in the 24 hr restaurant was fine, nothing special. I wished the Italian restaurant had been open the... More 

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Sue B, It is our priority to provide our guests with good service so we feel really pleased to know that you had a great stay. Hope you continue visiting us in the future. Best regards, More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this Hilton after flying on 3 different airplanes to get from Washington State to Ecuador. Even though we traveled business class we were beyond exhausted - having 9 bags and a 3 year old with my wife and I. The service was very good and that was refreshing. The room temp was about 80 degrees F and... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Jonathan, We really appreciate your feedback because it help us to take the corrective actions needed. Our apologies for the Air conditioning inconvenience and would definitely hope to host you in another opportunity to attend you like you deserve. Best regards, More 

Toronto, Canada
Top Contributor
96 reviews 96 reviews
35 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We quite liked this hotel--it has good rooms, a nice lounge, a lovely outdoor pool area, friendly staff, comfy beds. Breakfasts are terrific (service was a bit inconsistent at times). We tried the lunch buffet, not once but twice, despite having heard from a fellow guest that it was overpriced with little choice. I think that depends on what you're... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Bluesin, It is great to hear you had a comfortable stay and enjoyed our service, food and property. We always are willing to offer the best to our guests. Hope we can host you in a next opportunity. Best regards, More 

Hollywood, Florida
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for business and for some unknown reason, my colleague and I both got handicapped rooms. I must say if you are in any way disabled, the room is accommodating - it has wide doors for a wheel chair, the toilet has arm holds around it so you can grab onto to sit and stand - same for... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Samiya7, Thanks for your comments. We are so glad you enjoyed our property and service. It is our purpose that every guest has a pleasant stay so we are very satisfied our service could meet your needs. Best regards, More 

Burke, Virginia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm here for business, so I didn't really experience the pool, the spa, etc. But what I can tell you is the rooms are clean (but realistically, nothing special), and the service is very good, but the clear winner for me was the breakfast buffet. I travel internationally quite a bit, usually with colleagues, and my days tend to be... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear WentEast, It is a pleasure for us to know you enjoyed our property and service. We really appreciate your comments, and feel please to know we have provided you a comfortable stay. Also, we would like you to come back in a next opportunity, so you can try our pool and Spa too. Best regards, More 

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