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Hilton Colon Guayaquil

4.0 of 5 Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
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Certificate of Excellence 2014
Hilton Colon Guayaquil
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Hilton Colon Guayaquil
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532 reviews from our community

Traveler rating
    253
    184
    58
    24
    13
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90
127
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 1 week ago

A hotel that has everything, friendly service ,amazing food, perfect for airport stop over, supply very good hotel to airport transport ,on the hour with very helpful driver , waiting at airport gate when we arrived . beautiful pool with complimentary soft drinks.

Was this review helpful? Yes
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Donnamann, It is pleasant to know we could meet your needs and provide you a good service. We really appreciate your comments. Hope you can visit us in a next opportunity. Best regards, More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel Colon is a great place to stay at if in Guayaquil. Courteous and [professional staff, good facilities, great food and vibrant executive lounge. Don't miss it! Breakfast at the lounge is an experience. In a clear day you can see the Andes and an early evening cocktail allows you to appreciate the city lights

Review collected in partnership with Hilton Hotels & Resorts

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear borisa222, It is pleasant to know we could meet your needs and provide you an excellent service. We really appreciate your comments. We would love to host you in another opportunity. Best regards, More 

Bergen, Norway
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel one night as I was headed back to NYC. Everything was fine, good food, comfortable rooms, wide range of food options, spa, fitness center etc. After checking out however I went over my bill and realized they had added a 10% tip (!!!!) on the ROOM RATE.. Never ever seen this before, and to be honest... More 

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Annike Johanne, Thank you for taking the time to write a review after your recent stay. In Ecuador, this is a service fee that hotel and restaurants have to charge because of legal reasons. We feel sorry for this inconvenience. Hope you can visit us in another opportunity. best regards, More 

Toledo, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is an unparalleled experience. I would strongly recommend this hotel to the business traveler. The restaurant was absolutely the best. The breakfast buffet is the very best this international traveler has experienced. Gym was very well maintained as well.

Review collected in partnership with Hilton Hotels & Resorts

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Michael, We feel pleased to hear your comments, it is great to know you really enjoyed your experience at the Hilton. Hope we can host you in another occasion. best regards, More 

New Castle, Colorado
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel en-route to the Galapagos Islands (two nights; coming and going). It was luxurious, comfortable....as nice or nicer than any Hilton in the US. I have only positive things to say....

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Mntgardener, We really appreciate your comments. It is a pleasure to know you had a great stay and enjoyed our service and property. best regards, More 

Montanita, Ecuador
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Traveling through Ecuador we thought this hotel would be easy to find in the city since we were coming in at night. We used Apple maps and found that the address to the hotel to be wrong and ended up on the wrong side of the city. Then tried to use the map through their website google maps it had... More 

Was this review helpful? Yes 1
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Nebraskavalley, Thank you for your comments. We apologize for the inconveniences. Best regards, More 

guayaquil, Ecuador
1 review
4 of 5 stars Reviewed 4 weeks ago

the personnel give a warm hospitality and the refurbished rooms are great the common areas (lobby, cafeteria, bar) are in need of renovation and modernization. the music entertainment on weekends is very enjoyable. the food quality is very good but for prolonged stays it can be repetitive. the service at the executive lounge is top knotch.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Eduardo C, We really appreciate your comments. They always help us to improve our service. It is great to know you enjoyed your stay. We would love to host you in another opportunity. Best regards, More 

Macomb
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 20, 2014

I stayed at this hotel both on my way to and from the Galapagos. When going through immigration, I was handed a brochure about how to stay safe in Ecuador. I've traveled extensively and have never encountered this before. It made me question what my experience was going to be. I'm happy to say that there were no incidents largely... More 

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Jenn274, We are really pleased to hear your comments, they are very much valued. Thanks for recommending our hotel. We always do our best in order to satisfy our guest needs so they could have a great time while visiting our country. Thanks for your preference. Best regards, More 

Westmount, Canada
Top Contributor
186 reviews 186 reviews
48 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed November 18, 2014

This is a nice, self-contained hotel offer with many features to like: nice rooms, bars + restaurants to choose from, a spa, a well-equipped fitness room, jacuzzi, nice outdoor pool area, and attached shopping. Note that the prices are not cheap for food + wine. It is also just minutes from the airport, even in traffic! A solid, safe choice... More 

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear John H, We really appreciate your comments, they are very much valued. Also, we apologize for the wake up call so soon. It is very important to us that guests feel welcome and comfortable at our hotel. We look forward to seeing you on your next trip to Guayaquil. Best regards, More 

Managua, Nicaragua
Top Contributor
90 reviews 90 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 9, 2014

Either for the business or tourist traveler, you get great comfort and services, ample spaces and big rooms, buffet breakfast since 4:00 am with all the imaginable local and international ingredients for a hearty meal, I personally enjoyed the salmon with melon, five restaurants to choose from gourmet to casual meals, a bar with huge screens to watch sports, I... More 

Was this review helpful? Yes
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Camoto54, We feel pleased to know that our service has fulfilled all your needs and expectations. Thanks for your preference. Our purpose is to offer our guests an amazing stay, always! Best regards, More 

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Additional Information about Hilton Colon Guayaquil

Address: Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
Phone Number:
Location: Ecuador > Guayas Province > Guayaquil
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Colon Guayaquil 4*
Number of rooms: 294
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Also Known As:
Hilton Colon Guayaquil Hotel Guayaquil
Hilton Hotel Guayaquil
Hilton Guayaquil
Guayaquil Hilton
Hotel Style:
#2 Business Hotel in Guayaquil
#2 Spa Hotel in Guayaquil
#4 Luxury Hotel in Guayaquil
#8 Romantic Hotel in Guayaquil
#9 Family Hotel in Guayaquil

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