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Hilton Colon Guayaquil

4.0 of 5 Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
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Certificate of Excellence 2014
Hilton Colon Guayaquil
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Hilton Colon Guayaquil
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496 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

You could have a lovely safe resort style holiday in this very high standard hotel with several restaurants and very large pool area including pool bar. Great for families , but very expensive . Ok if you are just passing through as close to airport but you don't get any impression of Ecuador if you stay here. Best value? Afternoon... More

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New York City, New York
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is outdated, even though it appears it recently had a renovation. The public areas feel more like a YMCA than a hotel, but, given the choices in Guayaquil, I'm not sure there is much better. One tip is to take a room on the club floor. The food for breakfast and happy hour are great (better than the... More

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear R7k, Thank you for your comments. They are much appreciated. Best regards, More

Miami, Florida
Top Contributor
58 reviews 58 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 1 week ago

After more than 5 years I revisited the hotel for one night on a business trip. I was disappointed, nothing has been done to keep it up to date, rooms look old and need a urgent refresh. They use to have a ban to pick up passengers at the airport but was not their when I arrived. Room in the... More

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Mr. Donquijotell, Your comments are much appreciated as they are good for improving. Sorry about any discomfort we could have caused. Best regards, More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I have visited this hotel a couple of times on business trips. Excellent big hotel, well designed, comfortable with professional and agreeable staff. Hilton uninspiring but functional rooms but grand halls and common areas. Outstanding breakfast buffets food and restaurants. Wonderful swimming pool and lovely spa area. Definitely a safe wonderful bet when visiting Guayaquil.

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Clara S, We really appreciate your comments, they always help us to improve our service. It is great to know you had a nice stay and would definitely hope you come back in another opportunity. best regards, More

Mexico City, Mexico
Contributor
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The suite was large and comfortable and the terrace offers a nice seating outside. The executive amenities could offer more variety but it is ok. Sometimes we felt that the room needed to be tidier, and the room cleaning was done too late. The restaurants downstairs are good and the breakfast does offer a good variety of meals. It is... More

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Sara E, We really appreciate your comments, they always help us to improve our service. It is a pleasure to know that you enjoyed our breakfast buffet and our service in the Executive Lounge. Our purpose is to not only meet the needs of each and every guest we serve, but to exceed their expectations in every single way.... More

Glendale, California
Top Contributor
86 reviews 86 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on our way to the Gallapagos. We stayed on the executive floor and had the complimentary breakfast, I think it was worth it. The rooms were good, the beds very comfortable. To be honest this was somewhere to stay over night before a big trip, but it was perfectly adequate and very comfortable.

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Racgeo, We really appreciate your comments and feel pleased to know you had a great time staying with us. Hope you can visit us in another opportunity. Best regards, More

Senior Contributor
35 reviews 35 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 14, 2014

good hotel close to the airoport (couple of miles), good food good service.room are OK (not tha big anyway), price OK.Internet should be improved considerably. it is quite far away from the city centre, and the area is pretty ugly.

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Flavio P, Thanks for your review about your stay. We really appreciate your comments. Hope you visit us again in order to have the opportunity to entirely satisfy your needs. best regards, More

Ecuador
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 7, 2014

Last month we had the chance to stay at the Hilton Colon, in one of their executive suites. The room was big, excellent appointed, had a terrace with nice views of the city. You hace the option of 4 fine dining options plus a lobby bar. For me, the best hotel in Guayaquil.

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Ecu_traveler, It is great to know you enjoyed staying at the Hilton Guayaquil. It is our purpose to always provide you a great service. Hope you can visit us in a next opportunity. Best regards, More

Miami, United States
1 review
3 of 5 stars Reviewed September 5, 2014

The location of the hotel is good, the same is for the cleanliness of the public areas and the room. There is a nice SPA area with a big pool. The problem I experimented was the cost of the breakfast. $28 USD per person is too much!

Review collected in partnership with Hilton Hotels & Resorts

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Dmitry B, We really appreciate your comments, they always help us to improve our service. Thanks for writing us about your stay. Hope you can visit us in another opportunity. Best regards, More

London, United Kingdom
Top Contributor
55 reviews 55 reviews
38 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 5, 2014

One of the better Hiltons I was in. terrific breakfast, modern room and bathroom. outside swimmingpool with bar inhouse restaurants are good but expensive (Equadorian norms) disadvantage that you can't go out on the streets on your own, staff warn you that it's an unsafe neighboorhood

Was this review helpful? Yes
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Michel C, Thanks so much for your preference. We really appreciate your comments, they always help us to improve our service. Hope you can visit us in another opportunity. Best regards, More

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Additional Information about Hilton Colon Guayaquil

Address: Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
Phone Number:
Location: Ecuador > Guayas Province > Guayaquil
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Colon Guayaquil 4*
Number of rooms: 294
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Also Known As:
Hilton Colon Guayaquil Hotel Guayaquil
Hilton Hotel Guayaquil
Hilton Guayaquil
Guayaquil Hilton

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