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Hilton Colon Guayaquil

4.0 of 5 Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
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Certificate of Excellence 2014
Hilton Colon Guayaquil
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Hilton Colon Guayaquil
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518 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Macomb
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel both on my way to and from the Galapagos. When going through immigration, I was handed a brochure about how to stay safe in Ecuador. I've traveled extensively and have never encountered this before. It made me question what my experience was going to be. I'm happy to say that there were no incidents largely... More

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Westmount, Canada
Top Contributor
186 reviews 186 reviews
48 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a nice, self-contained hotel offer with many features to like: nice rooms, bars + restaurants to choose from, a spa, a well-equipped fitness room, jacuzzi, nice outdoor pool area, and attached shopping. Note that the prices are not cheap for food + wine. It is also just minutes from the airport, even in traffic! A solid, safe choice... More

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear John H, We really appreciate your comments, they are very much valued. Also, we apologize for the wake up call so soon. It is very important to us that guests feel welcome and comfortable at our hotel. We look forward to seeing you on your next trip to Guayaquil. Best regards, More

Managua, Nicaragua
Top Contributor
82 reviews 82 reviews
39 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Either for the business or tourist traveler, you get great comfort and services, ample spaces and big rooms, buffet breakfast since 4:00 am with all the imaginable local and international ingredients for a hearty meal, I personally enjoyed the salmon with melon, five restaurants to choose from gourmet to casual meals, a bar with huge screens to watch sports, I... More

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Camoto54, We feel pleased to know that our service has fulfilled all your needs and expectations. Thanks for your preference. Our purpose is to offer our guests an amazing stay, always! Best regards, More

Beachmere, Australia
Top Contributor
102 reviews 102 reviews
54 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This seems to be pretty much a typical Hilton hotel - our room on the third floor has a very comfy king bed with great linens and doona, business desk, small sitting area with table and two chairs, safe, TV, no fridge but there is an ice bucket and ice machine somewhere close by, shower is over the bath which... More

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear jan j, Thank you for your comments. We really appreciate them. They always help us to improve our service. best regards, More

Vanderbijlpark, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been to a number of hotels but am always impressed by the way the hotel staff at Hilton Guayaquil always recall my name. This makes me feel at home and very welcome. The attentive nature of the staff and cleanliness of the hotel is of high standard, something that we expect from this brand.

Review collected in partnership with Hilton Hotels & Resorts

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Siphuma L, It is great to know we have fulfilled our main priority, making our guests to feel at home. Thanks for choosing Hilton and hope to see you soon again. Best regards, More

Los angeles
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This gorgeous hotel is loved by the Ecuadorians - a favorite place for weddings and extravagant celebrations. Large comfortable rooms with views of the city, fabulous friendly service, numerous restaurants and cafes with excellent food, and a top notch lounge with live bands and super bartenders. Glass elevators which look over the city. Very close to the airport but not... More

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Suzanne7Losang, It is always pleasant for us to know that the service we provide has fulfilled all your needs and expectations. Thanks for your preference. We would like you to continue creating great experiences with us, at Hilton. Best regards, More

Tequesta, Florida
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Beautiful hotel, with excellent food as well as service in the restaurants. Wonderful pool, spa and landscaping creating an oasis in the city. Fall down was the lack of service and detail by the front desk. One individual to check in individuals while another employee did paper work at the front desk. Meanwhile the line for check in continued to... More

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Fredl295, Thank you for staying with us and leaving a detailed review. We really appreciate your comments, they serve to improve our service. Our priority is not only to meet the needs of each and every guest, but to exceed their expectations . We apologize for the inconveniences we may have caused hoping you let us host you again... More

minneapolis
Top Contributor
68 reviews 68 reviews
43 hotel reviews
160 helpful votes 160 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had one night here after our visit to the Galapagos. Great location for an overnight from the airport. Only takes 5 minutes, so perfect for an early flight. We had dinner at the restaurant, the Italian restaurant was closed so we ate at the steak house. Food was good not great. Loved the pool ,was able to swim and... More

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear bortonoverseas, It is our priority to provide our guests a good service so we feel really pleased to know that you had a great stay. Thanks for your preference. Hope you can visit us in a next opportunity. Kind regards, More

Swindon, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently won an 8 day cruise in the Galapagos Islands and needed a hotel before and after the cruise. I chose Hilton Colon Guaiyaquil, having stayed in Hilton Colon in Quito previously. We arrived to discover that they had booked my friend and I into a double room despite the Agent reminding them that we had requested a twin... More

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear AuntieVal_12, It is great to know we could meet your expectations in every way and also provide you and your friend, a wonderful time staying with us. Hope you can visit us in another occasion. Best regards, More

Goulburn, Australia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at the Hilton Colon for one night prior to a Galapagos trip and two nights on return. It is convenient for the Airport which is presumably why the Galapagos cruise operators such as National Geographic use it. The surrounding area is not inviting and it is a fair distance from any attractions or the city centre. The hotel... More

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Martin C, We really appreciate your comments and also we would like to apologize for the inconveniences we may have caused. Please know that your feedback is always valuable to us, because it helps us to improve our service. Best regards, More

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Additional Information about Hilton Colon Guayaquil

Address: Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
Phone Number:
Location: Ecuador > Guayas Province > Guayaquil
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Colon Guayaquil 4*
Number of rooms: 294
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Also Known As:
Hilton Colon Guayaquil Hotel Guayaquil
Hilton Hotel Guayaquil
Hilton Guayaquil
Guayaquil Hilton
Hotel Style:
#2 Spa Hotel in Guayaquil
#2 Business Hotel in Guayaquil
#3 Luxury Hotel in Guayaquil
#8 Romantic Hotel in Guayaquil
#9 Family Hotel in Guayaquil

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