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All 52 Guayaquil hotels

Hilton Colon Guayaquil

4.0 of 5 Hotel   |   Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
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Ranked #6 of 52 hotels in Guayaquil
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
PGL3 London, United Kingdom
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408 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
London, United Kingdom
Top Contributor
66 reviews 66 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

I've rated this hotel as 'Very good' but could easily have made it 'Excellent'; the only reason I didn't was that we were only there for a few hours (just a one-night stopover, leaving early the next morning) so didn't have time to see enough of it. The room was very good, everything was clean and the furnishings were as... More

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Connecticut
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Hilton is clean, welcoming and nicely located for those looking to get in and out of the airport. It is a ways from downtown, but not a real issue. The staff a very nice. The restaurant offers a great breakfast. The pool and spa are actually beautiful.

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Scratchford, It is great to know that you had a great time at the hotel. We hope you come back soon. Regards, More

Lima, Peru
1 review
5 of 5 stars Reviewed 1 week ago

This hotel offers all the amenities that a traveler would need plus. The resturaunts are great and the staff at the pool bar are fantastic! I have traveled Guyaquill on business and satyed at The Hilton every trip. Wen there on a coules weekend and enjoyed it even more. Definitelyly on my list of favorites.

Review collected in partnership with Hilton Hotels & Resorts

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Troy M, We feel pleased to know that our service is fulfilling all your needs and expectations. Thanks for your preference. Our purpose is to offer you an amazing stay, always! Best regards, More

New York City
Contributor
20 reviews 20 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Like many people traveling to The Galapagos a stay over in Guayaquil is required on the return. The Hilton is close to the airport, (5-10 mins depending on traffic). Staff is very friendly and helpful. This hotel has a club level which is not an expensive upgrade given the amount of food and drink rivals the standard Ritz Carlton club... More

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Darren C, We really appreciate your comments. They always help us to improve our service. Regards, More

Colorado Springs, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this property over many years and I continue to return when in Guayaquil for its safety, location, facilities and quality rooms and well prepared food. I have used the the very clean pool and spa. Both are the best in Guayaquil! The secure Hotel approved Taxi's, though more expensive than street taxi's, are worth the extra... More

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hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Lincoln E, Thank you for your comments. We feel pleased to know that you enjoyed your stay at the hotel and you always do. We really appreciate your loyalty. Regards, More

Lima, Peru
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I often stay in Hiltons, but a first time in this property. I got a renovated room, indeed looked nice, especially bathroom, but got the impression that some of the furniture was not renovated, but as such nothing wrong with. What I did not like, is, that after a long flight, arriving late, the minibar was empty, one has to... More

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Polarlys, We really appreciate your comments. We are frecuentlly improving our service. Hope you can visit us in a next occasion. Regards, More

Orlando, Florida
Top Contributor
105 reviews 105 reviews
56 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

It's without a doubt that this property lacks customer service etiquette and it's not close to meet the expectations of loyal Hilton customers. First, their executive lounge is a joke lacking all sorts of amenities , drinks and food during happy hour. I went 40 minutes before it were to end and the food display was chaotic. There was not... More

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear DoctorEd711, Thank you for staying with us and leaving such a detailed review. We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations and to make your stay is as pleasant and comfortable. Please know that your feedback... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Comfortable, safe and full of amenities. Located in the heart of Guayaquil, you have access to many areas in the city. Close to the airport and near Downtown. Many Shopping Malls nearby (San Marino and Policentro). Food at the Cafeteria Buffet has a nice variety of very tasty local and international meals.

Review collected in partnership with Hilton Hotels & Resorts

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear travelling-aviator We are pleased to hear that you felt comfortable and enjoyed your stay at the hotel. Hope you can visit us again. Regards, More

Cape Coral, Florida
Contributor
12 reviews 12 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 17, 2014 via mobile

We stayed one night a the hotel between flights. It is close to the airport so ok for that purpose. The hotel is nice, clean and well maintained. It just seems kind of creepy when there are armed guards by the front door and in the parking lot. It rained the whole time so we stayed at the hotel for... More

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Mike2030 We really appreciate your comments, they help us to improve our service. Hope you can visit us in another opportunity. regards, More

Seattle, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

Had to overnight in Guayaquil due to weather issues flying in to Quito (SEQM). Hotel is safe and staff knows the area well. There is not much of anything to do within walking distance of the hotel, so get a cab, have the front desk setup for you.

Review collected in partnership with Hilton Hotels & Resorts

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Sean C, Thanks for your visit. We hope you come back in a near future. Regards, More

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Additional Information about Hilton Colon Guayaquil

Also Known As:
Hilton Colon Guayaquil Hotel Guayaquil
Hilton Colon Guayaquil Hotel
Hilton Hotel Guayaquil
Hilton Guayaquil
Guayaquil Hilton
Address: Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
Phone Number:
Location: Ecuador > Guayas Province > Guayaquil
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Guayaquil
#3 Luxury Hotel in Guayaquil
#7 Family Hotel in Guayaquil
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Colon Guayaquil 4*
Official Description (provided by the hotel):
Conveniently located in Ecuador, a strategic point of South America, just few minutes from the international airport, Hilton Colon Guayaquil provides relaxing experiences for business and leisure guests alike.Our fully renovated hotel offers comfort, world class dining, elegance, hospitality, detailed service and lot more. ... more   less 
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