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Hilton Colon Guayaquil

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Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
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Hilton Colon Guayaquil
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Hilton Colon Guayaquil
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659 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rancho Palos Verdes, California
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed here a week and have really enjoyed the comfort of the room and their good service. We recommend staying on the pool side of the hotel and we've really enjoyed the seafood at their restaurant Vereda Tropical. Wi fi in the room is good too. We recommend the executive floor access and suggest that the patio on... More 

Was this review helpful? Yes
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear 81Travels, We really appreciate your comments. It is a pleasure to know you enjoyed our service and property. Hope you keep visiting us. Best regards, More 

Level Contributor
45 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel has all the comfort of a Hilton with great latin food and service. The rooms are spacious, clean, renovated, the restaurants offer good quality food and variety. All staff, front desk, waiters, cleaning personnel are nice and will go out of their way to help you.

Was this review helpful? Yes
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Andreawwt, We really appreciate your comments. We are glad you liked our facilities. It is pleasant to know you had a comfortable stay. Thanks for visiting us. Best regards, More 

Phoenix, Arizona
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel was a nice place to settle in before our trip to Galapagos. HHonors guests get a warm reception and easy check-in at the 9th floor center. We were happily surprised to get upgraded to one of 3 huge rooms at the Presidential Suite. This is why we stick with Hilton. The more you stay with them, the more... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Gita02, Thank you for your loyalty. It is great to have you as a member of the Hilton family. We really appreciate your comments and hope you come back to spend a relaxing time at the pool. Best regards, More 

Saint Louis, Missouri
Level Contributor
114 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago

This works as a jumping-off point for a Galapagos expedition, rather than a destination hotel. Service is excellent, even when dealing with tour groups, and rooms are spotless if a little worn in some places. The pool is warm and relaxing; just note that the swim-up bar closes a bit earlier than expected. The hotel staff is happy to call... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Midwestadvocate, Thank you so much for your nice comments. It is great to know we fulfilled your expectations. We are glad you enjoyed so much our property and the food. The satisfaction of our guests is our priority. We hope you can come back soon. Best regards, More 

Cincinnati, Ohio
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed 2 nights here pre and post Galapagos. The rooms are nice sized and very quiet. They have several restaurants on site and the staff is terrific. The pool and workout rooms are also very nice. Breakfast buffet in the Cafe Colon was well stocked and had a lot of variety to suite just about anyone... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear NC, We really appreciate your comments and love to hear you and your husband enjoyed staying with us. Our purpose is to always provide our guests, a great service and make their stay the most pleasant one. Best regards, More 

Long Beach, California
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I have only been here a few days and the location bothers me as I feel like I am staying in an industrial area. We are far from the closest neighborhood. The fact there are no places to walk to for a meal is terrible. The hotel has its amenities but the breakfast buffet is expensive. About the rooms -... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear 2Lima, We are sorry for the inconveniences. Your comments are so much appreciated. Regards, More 

Bogota, Colombia
Level Contributor
136 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the Hilton Colón in Guayaquil. It is a short ride (hotel shuttle or taxi) from the airport and bus terminal and walking distance to Mall del Sol. The gym is decently equipped and the rooms are certainly nice. And, as a Hilton HHonors elite, I loved the Executive Lounge. The downside to me is that... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Maskotas, Thank you for your preference. We are constantly searching new ways to improve our service even more and feel pleased to know that you had a great time staying with us. Hoping you can visit us next time you come to Guayaquil. Best Regards, More 

Toronto, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Went there for a business trip. Excellent, modern hotel, very good lounge area. Good restaurants at the hotel, professional staff and good, clean rooms. The area around the hotel is not too inviting to walk around. The hotel has a great, outdoor swimming pool area.

Was this review helpful? Yes
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Blok_70, We really appreciate your comments. It is great to hear that you enjoyed our property and service. Thanks for your preference. We will be expecting your visit in the near future. Best regards, More 

Weston, Florida
Level Contributor
87 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Speedy front desk service, very good facilities. Awesome breakfast, beverages at the bar are well made. One of the few hotels with excellent internet access...(not the almost open public same password forever everyone has that never seems to connect)

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Miguel G, We really appreciate your comments. It is a pleasure for our chain to know our guests feel satisfied with the service provided. Thanks for your preference. Hope you can visit our hotel in Guayaquil. Best regards, More 

Travelers Rest, South Carolina
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent 1 night and had a day room at either end of our trip to the Galápagos Islands this last week. The Hilton was adequate, institutional and clean. The beds were very comfortable, towels quite rough but everything was clean and non-smoking. A pretty typical Hilton airport style hotel. Located outside of the downtown but near a shopping mall.... More 

Was this review helpful? Yes
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Susan G, We really appreciate your comments and feedback, they help us to improve our service. We hope you give us another chance please your needs as you deserve. Best regards, More 

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