We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 52 Guayaquil hotels

Hilton Colon Guayaquil

4.0 of 5 Hotel   |   Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
Hotel deals
Hotel website
Hotel amenities
Special Offer
Bed & Breakfast Deal!
Save Saved
You added Hilton Colon Guayaquil to your Saves list
Hilton Colon Guayaquil
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
83%
Ranked #6 of 52 hotels in Guayaquil
Certificate of Excellence 2013
Write a Review

404 people have reviewed this hotel

Traveler rating
    188
    142
    41
    21
    12
See reviews for
71
99
36
152
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City
Contributor
20 reviews 20 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Like many people traveling to The Galapagos a stay over in Guayaquil is required on the return. The Hilton is close to the airport, (5-10 mins depending on traffic). Staff is very friendly and helpful. This hotel has a club level which is not an expensive upgrade given the amount of food and drink rivals the standard Ritz Carlton club... More

Was this review helpful? Yes 1
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Darren C, We really appreciate your comments. They always help us to improve our service. Regards, More

Colorado Springs, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this property over many years and I continue to return when in Guayaquil for its safety, location, facilities and quality rooms and well prepared food. I have used the the very clean pool and spa. Both are the best in Guayaquil! The secure Hotel approved Taxi's, though more expensive than street taxi's, are worth the extra... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Lincoln E, Thank you for your comments. We feel pleased to know that you enjoyed your stay at the hotel and you always do. We really appreciate your loyalty. Regards, More

Lima, Peru
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I often stay in Hiltons, but a first time in this property. I got a renovated room, indeed looked nice, especially bathroom, but got the impression that some of the furniture was not renovated, but as such nothing wrong with. What I did not like, is, that after a long flight, arriving late, the minibar was empty, one has to... More

Was this review helpful? Yes
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Polarlys, We really appreciate your comments. We are frecuentlly improving our service. Hope you can visit us in a next occasion. Regards, More

Orlando, Florida
Top Contributor
105 reviews 105 reviews
56 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

It's without a doubt that this property lacks customer service etiquette and it's not close to meet the expectations of loyal Hilton customers. First, their executive lounge is a joke lacking all sorts of amenities , drinks and food during happy hour. I went 40 minutes before it were to end and the food display was chaotic. There was not... More

Was this review helpful? Yes 2
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear DoctorEd711, Thank you for staying with us and leaving such a detailed review. We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations and to make your stay is as pleasant and comfortable. Please know that your feedback... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Comfortable, safe and full of amenities. Located in the heart of Guayaquil, you have access to many areas in the city. Close to the airport and near Downtown. Many Shopping Malls nearby (San Marino and Policentro). Food at the Cafeteria Buffet has a nice variety of very tasty local and international meals.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear travelling-aviator We are pleased to hear that you felt comfortable and enjoyed your stay at the hotel. Hope you can visit us again. Regards, More

Cape Coral, Florida
Contributor
12 reviews 12 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed one night a the hotel between flights. It is close to the airport so ok for that purpose. The hotel is nice, clean and well maintained. It just seems kind of creepy when there are armed guards by the front door and in the parking lot. It rained the whole time so we stayed at the hotel for... More

Was this review helpful? Yes
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Mike2030 We really appreciate your comments, they help us to improve our service. Hope you can visit us in another opportunity. regards, More

Seattle, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

Had to overnight in Guayaquil due to weather issues flying in to Quito (SEQM). Hotel is safe and staff knows the area well. There is not much of anything to do within walking distance of the hotel, so get a cab, have the front desk setup for you.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Sean C, Thanks for your visit. We hope you come back in a near future. Regards, More

London
Top Contributor
73 reviews 73 reviews
32 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed March 9, 2014

My husband and I stayed for two nights in this hotel on our stop and return from the Galapagos. The hotel has a large bar, with several restaurants, great size swimming pool and gym. I think a lot of people were staying like us either before or after cruising. Good clean hotel, lovely breakfast. We did not venture out as... More

Was this review helpful? Yes 1
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Sunsmiley, It's nice to hear that you enjoyed your stay. We hope you come back in a near future. Regards, More

Calgary, Alberta, Canada
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 9, 2014

We stayed a night before and a night following a tour of Galapagos in February, and were very pleased with this excellent hotel, quite near the airport for easy access. I asked for a salad not on the menu, and the matre d' brought me a sample the chef had prepared before bringing the salad, to ensure it met my... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear ValerieeC, Thanks for your comments. It´s nice to hear that you enjoyed your stay at the hotel. We hope you can visit us in a near future. Regards, More

DeForest, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2014

Me and my partner stayed at this hotel for business, we had a great experience with the staff, they were very friendly at all times, I could not enjoy the pool because I did not have time, but a place to return again.

Was this review helpful? Yes
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Marvin, Good to hear your comments. We will be expecting your visit in a near future. Regards, More

Been to Hilton Colon Guayaquil? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Colon Guayaquil

Also Known As:
Hilton Colon Guayaquil Hotel Guayaquil
Hilton Colon Guayaquil Hotel
Hilton Hotel Guayaquil
Hilton Guayaquil
Guayaquil Hilton
Address: Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
Phone Number:
Location: Ecuador > Guayas Province > Guayaquil
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Guayaquil
#3 Luxury Hotel in Guayaquil
#7 Family Hotel in Guayaquil
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Colon Guayaquil 4*
Official Description (provided by the hotel):
Conveniently located in Ecuador, a strategic point of South America, just few minutes from the international airport, Hilton Colon Guayaquil provides relaxing experiences for business and leisure guests alike.Our fully renovated hotel offers comfort, world class dining, elegance, hospitality, detailed service and lot more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Hotels.com, Tingo, Venere, Otel and Agoda so you can book your Hilton Colon Guayaquil reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Colon Guayaquil, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.