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Hilton Colon Guayaquil

Travelers' Choice award winner
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Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
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Hilton Colon Guayaquil
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Hilton Colon Guayaquil
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685 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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OKC
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here as booked by Lindblad/National Geographic before and after our Galapagos trip. We arrived a day early and booked our own night which completely confused the the hotel staff. The rooms were different and so they tried to make them match. What I booked the first night was cheaper than the trip night but Hilton staff called Nat Geo... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Abboraptor, We are very sorry for the inconveniences. Your comments are much appreciated to help us to take the corrective actions. Best regards, More 

San Francisco, California
Level Contributor
123 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Guayaquil Hilton for two nights. Our driver told us it was the best hotel in town, and I can confirm we really enjoyed our stay. Check-in was awesome. They gave us a delicious welcome drink and cool cloth which felt great in Guayaquil’s heat. All the desk staff were exceptionally professional and helpful.... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Shario, It is a pleasure to hear you enjoyed our facilities. Our purpose is to always offer our guests a comfortable stay. Thank you for visiting us. Best regards, More 

Doncaster, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night before our flight home. The hotel is impressive with several restaurants, pool and other amenities. The rooms were spacious and comfortable we would be happy to spend more time in the hotel. The breakfast was one of the most impressive I have seen with lots of choice. The only little issue is navigating your... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Clbuckley, It is a pleasure to know you enjoyed your stay and that our breakfast buffet met your expectations. We appreciate your comments and suggestions. Hope you continue visiting us. Best regards, More 

Hove, United Kingdom
Level Contributor
102 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 314 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Fine for one night but has no memorable features to excite. Only a 5$ cab ride to the airport, you can watch the planes from your window. Surroundings arent attractive, you wouldnt walk around here on your own to get anywhere. Although we had an executive room on level 9 with lounge access and were smoothly taken up to level... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Roy, Thank you for visiting us. We really appreciate your comments, they always help us to improve our service. Best regards, More 

Dalton, Georgia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The the hotel is easily accessible to the airport and a perfect business/leisure hotel with all the amenities you'd expect from Hilton. The club level was really exceptional in comfort and quality of food. The spa was a nice surprise as well. Yes, the prices were closer to American than Ecuadorian for food but that's to be expected. All in... More 

Review collected in partnership with Hilton Hotels & Resorts

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Kaye, Thanks for your comments. We are so glad you enjoyed our property. It is our purpose that every guest has a good time with us so we are very glad you had a lovely night stay. Hope you can visit us in another occasion. Best regards, More 

Chicago, Illinois
Level Contributor
90 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We travel in a lot of countries and this place is good, especially for the price. People posted that the lunch buffet is very expensive. I think they did not realize that in Ecuador, lunch is the largest and most expensive meal. So 27 dollars for lunch is really the dinner price. Ecuadorians eat much smaller dinners. Also, attached to... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear FunTraveler, We are pleased to hear you like our facilities and had a good time with us. Thank you for leaving us your review. Indeed, it is also great to know your group enjoyed our food and service. We will be expecting your visit in a next opportunity. Best regards, More 

Canton of Bern, Switzerland
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I really liked this Hilton! I think their staff were very professional... we stayed for one night at the executive floor... i had fun with my couple trying to eat different types of food... wine was tasty... and they just gave a warm welcoming!!! thank you Hilton from Guayaquil!!

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear 272may123, Thanks for your nice comments. We are so glad you enjoyed our food. It is our purpose to provide you an excellent service and make your stay very pleasant. Best regards, More 

Washington DC, District of Columbia
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for one night before departing to the Galapagos. We booked an executive one bedroom suite, to our surprise we had two bathrooms and a huge corner balcony. The beds were comfy and the room clean. Its 5 min and a $5 dollar taxi ride from the airport. The hotel offers complimentary shuttle service from the airport every hour... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Sharitluxtravel, We really appreciate your comments. It is a pleasure to know that our guests enjoy good experiences with us. Our purpose is always to offer a great service. Hope we could host you in another opportunity. Best regards, More 

Charleston, South Carolina
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was scheduled for this hotel by National Geographics on a trip to the Galapagos. We stayed there both coming and leaving the islands. The staff was extremely efficient in the check-in process and luggage delivery. The room was large with an extremely comfortable bed. The hotel supplied an ample supply of bottled water for us. The restaurants were very good.... More 

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hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear SW, Thank you for your comments. It is great to know our personal met your expectations and you enjoyed our property and service. Our area is one of the best in town. It is just a matter of being cautious as in all major cities. Hope you can visit us in a next occasion. Best regards, More 

Washington DC, District of Columbia
Level Contributor
147 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights at both ends of a trip to the Galapagos Islands. It is very convenient to the airport, the staff was very welcoming and helpful, and the rooms and facilities very clean. Request a room overlooking the pool :)

Was this review helpful? Yes
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Courtney, We feel pleased to hear your comments, it is great to know you enjoyed your stay at the Hilton. Hope we can host you in another occasion. Best regards, More 

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