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Grand Hotel Guayaquil

3.5 of 5 Av. Boyaca 1615 between 10 de agosto and Clemente Ballen | P.O.Box 9282, Guayaquil, Ecuador
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Certificate of Excellence 2014
Grand Hotel Guayaquil
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Grand Hotel Guayaquil
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190 reviews from our community

Traveler rating
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    85
    38
    9
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toowoomba, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

We were very comfortable indeed at this hotel. They had a good range of dishes and beautiful fresh fruit for breakfast at the restaurant. We loved looking out at the pool with its beautiful garden, especially the orchids and stunning iguana statue (the most beautiful statue I've ever seen in my life, I think.) The room was clean, quiet and... More 

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Campbeltown
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment that we were met at the airport by a staff member and the hotel courtesy bus, we were treated really well by all members of staff. They were always there when needed. Our rooms were clean and well maintained, as was the swimming pool. I loved the tropical plants and the huge iguana mosaic. The hotel is... More 

Was this review helpful? Yes 2
North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have been to Grand Hotel Guayaquil at least 5 times. It always is great. Never had a complaint. They always supply you with large amounts of bottled water for brushing your teeth and drinking. If you are not a local please do not drink or brush your teeth with the water that comes from the faucet anywhere in Ecuador.... More 

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Bainbridge Island, Washington, United States
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 29, 2014

It's a wonderful place, it's where we always stay when we're in Guayaquil. The restaurant serves a variety of Ecuadorian standards very well prepared. You can sample more or less all the classics of Ecuadorian cuisine during a week long stay there if you only dine in the hotel! And the menu is available for room service, which can be... More 

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ventasghg, Guest Relations Manager at Grand Hotel Guayaquil, responded to this review

Dear William, Thank you for taking the time to recognize our staff; as it brings us great pride to know that we were able to meet, and possibly exceed, your expectations. Although we have gone to great lengths in order to rejuvenate this historic property, it has been our constant focus on providing excellent customer service that we feel sets... More 

Katy, Texas
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 13, 2014

I enjoyed my stay in this hotel, well located in downtown Guyaquil with good access to most business places a attractions. The service is great, no complaints. The front desk staff is attentive and accommodates your need. Carla, the front desk and reservations supervisor is very good getting stuff done and very helpful with any problems in the rooms. The... More 

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ventasghg, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

We are glad that you enjoyed your stay, and hope to have you back soon! Best regards, More 

Portugal
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed August 13, 2014

I've been there for a week working. beautifull swimming pool very quiet, not much sun as it is interior, but neverthe less amazing decor. The staff is the must of the hotel, they do everything to keep you happy. rooms are spacious, clean. Noise from air conditioning. good restaurant, good buffet for breakfast. Safe.

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ventasghg, Guest Relations Manager at Grand Hotel Guayaquil, responded to this review

Dear El-Braga, Thank you for your kind words. We here at the Grand Hotel Guayaquil pride ourselves in excellent customer service, and are happy to hear that you feel your needs were addressed. We will look back to see what room you stayed in and address any noise related issues from the A/C unit. We look forward to the opportunity... More 

Wolverhampton.UK
Top Contributor
127 reviews 127 reviews
34 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed July 14, 2014

We stayed here for a night en route to the Galapagos and were quite happy with our experience. It was nothing exceptional but it was clean, comfortable and convenient and suited our needs at the time. We would happily recommend it to others with similar needs.

Was this review helpful? Yes 1
Cannington, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 6, 2014

The Hotel is a very comfortable one with everything you would expect, I only had two days in the Hotel on the way to the Galapagos but everything was excellent. Two bottles of drinking water and coffee making facilities are provided for free in the room. The area is great with the church behind the hotel then Iguana park then... More 

Was this review helpful? Yes 2
Panama City, Panama
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 19, 2014

If you want a boutique hotel that is in the center of the historic district, than this is the place. My room had a small balcony overlooking their famous ENORMOUS statue of the iguana, a stained-glass window from the church next door and the lovely pool/garden area). They have the huge iguana because they are around the corner from the... More 

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Antwerp, Belgium
Contributor
15 reviews 15 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 13, 2014

Stayed five nights in Grand Hotel for a conference in town. This is in general a very good hotel. Rooms are refurbished, spacious, tv set has a lot of nonstop music channels, two bottles of water a day, wireless internet has a workable speed. the gym is basic but better than in some other hotels claiming to have a gym.... More 

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Additional Information about Grand Hotel Guayaquil

Address: Av. Boyaca 1615 between 10 de agosto and Clemente Ballen | P.O.Box 9282, Guayaquil, Ecuador
Phone Number:
Location: Ecuador > Guayas Province > Guayaquil
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Hotel Guayaquil 3.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Guayaquil Grand Hotel
Hotel Style:
#4 Spa Hotel in Guayaquil
#9 Business Hotel in Guayaquil
#10 Family Hotel in Guayaquil

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