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Grand Hotel Guayaquil

3.5 of 5 Av. Boyaca 1615 between 10 de agosto and Clemente Ballen | P.O.Box 9282, Guayaquil, Ecuador
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Certificate of Excellence 2014
Grand Hotel Guayaquil
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Grand Hotel Guayaquil
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178 reviews from our community

Traveler rating
    50
    79
    36
    9
    4
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29
59
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bainbridge Island, Washington, United States
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's a wonderful place, it's where we always stay when we're in Guayaquil. The restaurant serves a variety of Ecuadorian standards very well prepared. You can sample more or less all the classics of Ecuadorian cuisine during a week long stay there if you only dine in the hotel! And the menu is available for room service, which can be... More

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ventasghg, Guest Relations Manager at Grand Hotel Guayaquil, responded to this review

Dear William, Thank you for taking the time to recognize our staff; as it brings us great pride to know that we were able to meet, and possibly exceed, your expectations. Although we have gone to great lengths in order to rejuvenate this historic property, it has been our constant focus on providing excellent customer service that we feel sets... More

Katy, Texas
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 13, 2014

I enjoyed my stay in this hotel, well located in downtown Guyaquil with good access to most business places a attractions. The service is great, no complaints. The front desk staff is attentive and accommodates your need. Carla, the front desk and reservations supervisor is very good getting stuff done and very helpful with any problems in the rooms. The... More

Was this review helpful? Yes 2
ventasghg, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

We are glad that you enjoyed your stay, and hope to have you back soon! Best regards, More

Portugal
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed August 13, 2014

I've been there for a week working. beautifull swimming pool very quiet, not much sun as it is interior, but neverthe less amazing decor. The staff is the must of the hotel, they do everything to keep you happy. rooms are spacious, clean. Noise from air conditioning. good restaurant, good buffet for breakfast. Safe.

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ventasghg, Guest Relations Manager at Grand Hotel Guayaquil, responded to this review

Dear El-Braga, Thank you for your kind words. We here at the Grand Hotel Guayaquil pride ourselves in excellent customer service, and are happy to hear that you feel your needs were addressed. We will look back to see what room you stayed in and address any noise related issues from the A/C unit. We look forward to the opportunity... More

Wolverhampton.UK
Top Contributor
107 reviews 107 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed July 14, 2014

We stayed here for a night en route to the Galapagos and were quite happy with our experience. It was nothing exceptional but it was clean, comfortable and convenient and suited our needs at the time. We would happily recommend it to others with similar needs.

Was this review helpful? Yes 1
Cannington, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 6, 2014

The Hotel is a very comfortable one with everything you would expect, I only had two days in the Hotel on the way to the Galapagos but everything was excellent. Two bottles of drinking water and coffee making facilities are provided for free in the room. The area is great with the church behind the hotel then Iguana park then... More

Was this review helpful? Yes 2
Panama City, Panama
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 19, 2014

If you want a boutique hotel that is in the center of the historic district, than this is the place. My room had a small balcony overlooking their famous ENORMOUS statue of the iguana, a stained-glass window from the church next door and the lovely pool/garden area). They have the huge iguana because they are around the corner from the... More

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Antwerp, Belgium
Contributor
15 reviews 15 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 13, 2014

Stayed five nights in Grand Hotel for a conference in town. This is in general a very good hotel. Rooms are refurbished, spacious, tv set has a lot of nonstop music channels, two bottles of water a day, wireless internet has a workable speed. the gym is basic but better than in some other hotels claiming to have a gym.... More

Was this review helpful? Yes 1
San Francisco
Top Contributor
90 reviews 90 reviews
25 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed June 9, 2014

If you are in Guayaquil, it is likely that you are heading to or from Galapagos. This is a necessary stopover given flight schedules. This hotel is ok, the staff is rather rude and has an attitude (and makes this even worse by pretending they don't understand English)--this includes everyone we met at Grand Hotel Guayaquil, and the rooms are... More

Was this review helpful? Yes 1
Wellington, New Zealand
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 17, 2014

Stopped over here for two nights on the way to Galapagos. We found the staff helpful and the and facilities clean and tidy. As we didnt have much planned we simply went for a couple of walks around the immediate surrounds and enjoyed the pool in the hotel. The food was simple but well prepared. There were enough English speaking... More

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Houthalen
Top Contributor
51 reviews 51 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 16, 2014

We stayed 2 nights in Guayaquil. It is a very busy city and the temperature was over 30 degrees C. we didn't like the city. we spent quite some time in the Hotel. rooms were quite. Good beds, airco worked well (which is necessary!) a nice pool and roof terras. Breakfast was ok. all in all, the stay in the... More

Was this review helpful? Yes 1
ventasghg, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Thanks for sharing your experience with us! More

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Additional Information about Grand Hotel Guayaquil

Address: Av. Boyaca 1615 between 10 de agosto and Clemente Ballen | P.O.Box 9282, Guayaquil, Ecuador
Location: Ecuador > Guayas Province > Guayaquil
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Hotel Guayaquil 3.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Guayaquil Grand Hotel

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