We arrived late at night in Guayaquil, and it was nice to be able to see the hotel from the runway. We expected a basic airport hotel, but were very pleasantly surprised. The pool area was beautiful, there was free internet in the lobby (computers and wi-fi), the room was really nice - we can't say enough good things. Plus... more

I went to Guayaquil for business purposes. My office made the reservations and I just went without a very high expectation. The hotel really amazed me because of its superb service. It all started when the shuttle driver was waiting for me right after customs. Check in was expedite and the guy at the front desk was polite and friendly... more

We stayed here for one of two extra nights after a plane crash in Quito created havoc and our flight was cancelled for two days in a row in Guayaquil. Our room had recently been remodeled, and the bed was fabulously comfortable. Un fortunately, our room faced the Disco/casino, and we felt like we were in the disco in our... more

I just came back from Guayaquil, and regreted so much about choosing Sheraton. Starting from the reservation, I've been told that they have a special promotion: $95 for the whole weekend, no breakfast included. It sounded reasonable to me, because other hotels of the same level offer from time to time very similar promotions. Well, I made the reservation. When... more

Hotel was excellent. From the service to the food to the rooms excellent for the price. They are upgrading and putting flat screen tv's in the rooms. Shuttle service a quick 5 minute trip from airport to hotel. Staff was very friendly. Would stay there in a heart beat and would recommend to anyone. more

Stayed at this hotel for two weeks in November 2006. My company uses this hotel as it is close to the office. The rate our company gets is usually $86 + 22% tax but these were all booked so they put me in an executive suite at $140 +22% tax. I have to say I can’t see the difference between... more

Because of an airline delay, we missed our connection and did not get to stay at the Four Points in Guayaquil, which we had booked in advance. I figured the money spent (via credit card) was a loss. But, upon returning home, I sent an e-mail to the hotel explaining what had happened. They said they would not charge us... more

I've never had a stranger swimming pool experience - water the temperature of a jacuzzi minus the bubbles, and perfectly situated in the shadow of the hotel meaning no sun whatsoever! Whilst I appreciate that the heat and humidity of Guayaquil might be too much for some people, a bit of sun would have been nice! The sushi restaurant (served... more

Nicer than Four Points I've stayed in the US which were a little shabby. This has a very nice lobby with bar area - newish looking and somewhat stylish. We were upgraded to a suite which was very spacious and wonderful with a large flat screen TV and a free small fruit basket! The staff at the front desk speaks... more