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All 52 Guayaquil hotels

Sonesta Hotel Guayaquil

3.5 of 5 Hotel   |   Joaquin Orrantia Av. and Leopoldo Benitez Street | (next to Mall del Sol), Guayaquil, Ecuador
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Sonesta Hotel Guayaquil
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Ranked #4 of 52 hotels in Guayaquil
Certificate of Excellence 2013
A recent review
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135 people have reviewed this hotel

Traveler rating
    66
    56
    11
    0
    2
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26
25
11
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Vancouver, WA
Top Contributor
58 reviews 58 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 2 nights enroute to the Galapagos. Absolutely perfect. Pros: + Quick location to airport + Adjacent to shopping mall, so you have plenty of easy meal choices if you dont want to head into the city right away + Sightseeing tour bus will stop in front of the hotel for pickup + Excellent breakfast buffet + Pool... More

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Dublin Ireland
Top Contributor
56 reviews 56 reviews
37 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 27, 2014

Stayed here for 3 nights on way to Guayaquil. Was picked up at airport by the shuttle which was great. Hotel only a few minutes away. Room was nice and comfortable. Bathroom was clean and spacious but only had a shower no bath which would have been perfect after a long flight. There was a hair straighter which was a... More

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Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to contact us regarding your latest experience with us. Your opinion certainly assist us through our continuously process of improvement. Allow me to extend our apologies on behalf of our entire team for the inconvenience with the noise of an event on the hotel terrace. We appeal to your understanding and tolerance.... More

Atlanta
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 25, 2014

We have stayed at several different hotels in the Guayaquil airport area (M. Ctyd, Sheraton, Hyatt) and while they were all very good, the Sonesta was something special. Their customer service was over the top, the room spacious, well-appointed and clean, toiletries more than expected (additional items and more generous portions - flat irons, etc...) and the hotel was very... More

Was this review helpful? Yes 1
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, I was very pleased to read how much you enjoyed your stay with us and I would like to thank you for letting us know how impressed you were with the service you received. Your kind comments are greatly appreciated. Our team read your appreciation and they feel very happy having given you an unforgettable experience. Sonesta Hotel... More

Mexico City, Distrito Federal, Mexico
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 16, 2014

We stayed at this hotel on a stop-over in Guayaquil. We arrived late at night (around 1:00am) and the staff was so very nice and accommodating. I called them in advance to let them know we would be arriving late, and they graciously offered to pick us up from the airport for free. They provided us with a crib for... More

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Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to contact us concerning your recent stay at our Hotel. Your valuable comments about our services and your kind suggestions will help us to motivate us to keep providing the service that our guests deserve. We are very distressed that breakfast has not exceeded expectations, we really appreciate your percepction, we will... More

Miami, Florida
Top Contributor
57 reviews 57 reviews
36 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 7, 2014

This is a great hotel for a short layover close to the airport. I stayed for one night on my way to Galapagos. I was greeted at the terminal by the courtesy van driver that drove me immediately to the property. Nice friendly front desk, welcome chilled fruit punch. Everyone was friendly, remarkably friendly and welcoming. The room is OK,... More

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Cuenca, Ecuador
Top Contributor
88 reviews 88 reviews
46 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 6, 2014

This is my third time in the hotel. I honestly thought it was the best hotel in town as I tried almost all the rest. Several flaws this time: 1. I had 3 or 4 (or more?) crickets in my room during my 2-night stay. The first night 2 of them were eliminated by the hotel staff and they offered... More

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Rye, New York, USA
Top Contributor
59 reviews 59 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 20, 2013

We stayed one night as a stopover from New York to Galapagos. lt was a short cab ride from the airport. Shuttle is available but you need to call from the airport to get one. From hotel to airport, there are scheduled services. The hotel is a part of comercial complex that has a lot of stores and restaurants. Room... More

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Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 6, 2013

but that seems good in the case of this hotel, so smart of them to have bellman pick you up at airport and stay with you through checkin. Did not like the rate quoted was an average and not a per night rate but that seems par for the course. Room service very good and housekeeping on duty very early,... More

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Zurich, Switzerland
1 review
1 of 5 stars Reviewed November 27, 2013

Reservations are not respected by Sonesta. I booked a room, paid on-line and when I arrived I was told that no rooms were available. The best they could do was to book a room at the Holiday Inn at an extravagent rate. You also need to speak fluent spanish, The front desk staff does not speak a word of english... More

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Sonesta H, Gerente at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, Thank you for preferring Sonesta Hotel Guayaquil. Through these lines I would like to apologize for the inconvenient occurred at check in time. We are formally recognizing that this has been an unfortunate mistake generated by a guest who decided to extend his stay, which caused the overbooking. We want to clarify that the credit card number you... More

Canberra, Australia
Top Contributor
68 reviews 68 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed November 18, 2013

We had a layover and so close to airport was important. Got a deal a few weeks earlier and so for $72 it was very good value. Room was very comfortable and bathroom/showers were great. Location very handy plus next to shopping mall was good too. Only downfall was the airport shuttle - we waited for 15 mins at the... More

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Additional Information about Sonesta Hotel Guayaquil

Address: Joaquin Orrantia Av. and Leopoldo Benitez Street | (next to Mall del Sol), Guayaquil, Ecuador
Location: Ecuador > Guayas Province > Guayaquil
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #4 of 52 hotels in Guayaquil
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta Hotel Guayaquil 3.5*
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