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All 53 Guayaquil hotels

Sonesta Hotel Guayaquil

3.5 of 5 Hotel   |   Joaquin Orrantia Av. and Leopoldo Benitez Street | (next to Mall del Sol), Guayaquil, Ecuador
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Sonesta Hotel Guayaquil
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91%
Ranked #4 of 53 hotels in Guayaquil
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
frg0125 Atlanta, Georgia
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160 people have reviewed this hotel

Traveler rating
    75
    72
    11
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    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Atlanta, Georgia
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

fantastic stay at this hotel with a lot of amenities. Comfortable, huge rooms, comfortable bedding, clean and well appointed bathooms. Bath towels could be a little bit bigger, if looking for somthing to improve Restaurant for breakfast and dinner were excellent and the service provided by the staff was impeccable. No good running place in the immediate area Definitvely would... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 27, 2014

We were for a weekend in Guayaquil, we found this hotel by TripAdvisor, as we use to. The hotel was fine, the room was clean and comfortable, a little bit cold for us because of the A/C at the hall outside our room, but ok. We arrive early morning, I never see the check in time was 15h00, then we... More

Was this review helpful? Yes
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Mr. Izurieta, Thank you for choosing us for your visit to Guayaquil. It is great to know you enjoyed your stay and it is more than our pleasure to offer you the best possible service. We certainly hope to have the pleasure of hosting you once again! Best Regards, Jorge Gutiérrez General Manager More

San Francisco, California
Contributor
20 reviews 20 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 20, 2014

This is a high standard, clean and spacious hotel right by the airport. Staff are very friendly. You are right next to a mall which is convenient. Less than 5 minute drive so acts as an airport hotel. It is also a modern facility, many in the city are not. Highly recommended. This is great for business or if you... More

Was this review helpful? Yes
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, We are delighted and excited to greet you and express our gratitude for preferring the Sonesta Hotel Guayaquil. We are glad that the location of the hotel as well as the service were pleasing to you, it is always a pleasure to serve you and offer you the best Sonesta experience. We are looking forward to see you... More

Toronto, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 9, 2014

We were only one day but the staff was very helpful, they indicated which sites to visit. They took care of our taxi to go to the site and gave us a number to call back to the hotel to order a taxi to pick us up. Very good service and took care of our safety.

Was this review helpful? Yes
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, Thank you for your comments! We feel very grateful for your kind words regarding our Hotel and Staff, we will make sure to let everybody know about this review. We really appreciate your perception, we will do everything to maintain and improve our service each day. We are looking forward to see you soon. On behalf of our... More

Vancouver, Washington
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 24, 2014

It was a very nice hotel with all of the amenities. Great buffet with a super assortment of fruit juices. Easy access/sky bridge to the "Mall del Sol." Affordable and recommendable. Centrally located to everything we wanted to see including the LDS Guayaquil Temple.

Was this review helpful? Yes
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Mr. Nelson, We are glad to see that you enjoyed the juices that we offer; all of them are made with fresh season fruit. By staying with us, you will always have the facilities of a closer location to the places that you need to visit, and the easy access to transportation. We are very thankful with you for... More

UK
Contributor
18 reviews 18 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 10, 2014

We stayed at this hotel the night before our flight to the Galapagos and again on our return. We were offered a welcome drink at check in and found the staff helpful and efficient. The room was perfectly adequate for an airport hotel. There's direct access to a huge shopping mall and food court from the hotel using the room... More

Was this review helpful? Yes
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, We are delighted and excited to greet you and express our gratitude for preferring the Sonesta Hotel Guayaquil Thank you for writing us, your opinion certainly assists us through our continuously process of service improvement. Please accept our sincerely apologies for not succeed your expectations this time with the outside spaces. We invite you to stay very soon,... More

Vancouver, WA
Top Contributor
59 reviews 59 reviews
31 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed April 14, 2014

We stayed for 2 nights enroute to the Galapagos. Absolutely perfect. Pros: + Quick location to airport + Adjacent to shopping mall, so you have plenty of easy meal choices if you dont want to head into the city right away + Sightseeing tour bus will stop in front of the hotel for pickup + Excellent breakfast buffet + Pool... More

Was this review helpful? Yes 1
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, It was a pleasure to have you as our guest, thank you very much for all your description of pros and cons , those will be very helpful to analyse our service. Read that our hotel exceeded your expectations, is something that makes us really proud for what we are doing, because our main goal is to make... More

Dublin Ireland
Top Contributor
56 reviews 56 reviews
37 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 27, 2014

Stayed here for 3 nights on way to Guayaquil. Was picked up at airport by the shuttle which was great. Hotel only a few minutes away. Room was nice and comfortable. Bathroom was clean and spacious but only had a shower no bath which would have been perfect after a long flight. There was a hair straighter which was a... More

Was this review helpful? Yes 1
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to contact us regarding your latest experience with us. Your opinion certainly assist us through our continuously process of improvement. Allow me to extend our apologies on behalf of our entire team for the inconvenience with the noise of an event on the hotel terrace. We appeal to your understanding and tolerance.... More

Atlanta
Top Contributor
50 reviews 50 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 25, 2014

We have stayed at several different hotels in the Guayaquil airport area (M. Ctyd, Sheraton, Hyatt) and while they were all very good, the Sonesta was something special. Their customer service was over the top, the room spacious, well-appointed and clean, toiletries more than expected (additional items and more generous portions - flat irons, etc...) and the hotel was very... More

Was this review helpful? Yes 1
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, I was very pleased to read how much you enjoyed your stay with us and I would like to thank you for letting us know how impressed you were with the service you received. Your kind comments are greatly appreciated. Our team read your appreciation and they feel very happy having given you an unforgettable experience. Sonesta Hotel... More

Mexico City, Distrito Federal, Mexico
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 16, 2014

We stayed at this hotel on a stop-over in Guayaquil. We arrived late at night (around 1:00am) and the staff was so very nice and accommodating. I called them in advance to let them know we would be arriving late, and they graciously offered to pick us up from the airport for free. They provided us with a crib for... More

Was this review helpful? Yes
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to contact us concerning your recent stay at our Hotel. Your valuable comments about our services and your kind suggestions will help us to motivate us to keep providing the service that our guests deserve. We are very distressed that breakfast has not exceeded expectations, we really appreciate your percepction, we will... More

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Additional Information about Sonesta Hotel Guayaquil

Address: Joaquin Orrantia Av. and Leopoldo Benitez Street | (next to Mall del Sol), Guayaquil, Ecuador
Location: Ecuador > Guayas Province > Guayaquil
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta Hotel Guayaquil 3.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style
#1 Spa Hotel in Guayaquil #1 Family Hotel in Guayaquil #5 Romantic Hotel in Guayaquil #5 Business Hotel in Guayaquil
Hotel Class
Number of rooms
112

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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