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All 53 Guayaquil hotels

Hotel City Plaza

3.0 of 5 Hotel   |   Boyaca 922 y Victor Manuel Rendon | Boyacá 922 y Víctor Manuel Rendón, Guayaquil n/a, Ecuador
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Hotel City Plaza
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77%
Ranked #16 of 53 Hotels in Guayaquil
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 22, 2014
Magdalena K
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72 reviews from our community

Traveler rating
    21
    35
    10
    3
    3
See reviews for
9
22
13
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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1 review
4 of 5 stars Reviewed August 22, 2014

Diverse breakfast, service nice. Helpful. The rooms also in good condition, as a 4 star room. The only thing- contacts. Nowhere. Wanna charge your phone? Maybe plug out the TV for the electricity. Beside this, really good hotel.

Was this review helpful? Yes
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, Thanks for your valuable comment. We like to know that your stay at Hotel Cityplaza was wonderful. Look forward to your return soon. Best regards, Sales Department More

The Hague, The Netherlands
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 18, 2014

We've only stayed here one night, after our trip to the Galapagos and before our flight home.The rooms are nice and the service of the reception is really good. They gave us some good advice on where to eat. Our taxi picked us up at 3 in the afternoon, but we had to check out at noon, so we asked... More

Was this review helpful? Yes
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, Thanks for your nice comments. We are pleased that you enjoyed of our service of the reception and also our rooms. We hope to receive your visit in your next stay. Best regards, Sales Department More

Buenos Aires, Argentina
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 18, 2014

This is my second time in this hotel, and i have to say that is the best option in Guayaquil. in my opinion, because it is not expensive, it is clean, it is safe and it is near of tourist places. The staff is very friendly and know about the main places that you should visit. We forgot our camera... More

Was this review helpful? Yes 1
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, Thank you so much for the comments made ​​about your stay. Nathalie knows about your comment and our staff are very happy you had a pleasant experience with us. We hope to have the oportunity to receive your visit again. Best Regards, Sales Department More

Tilcara, Argentina
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 18, 2014

We stayed here for one night on the way to Galapagos. Rooms are very big, bathroom with bathtub and shower, two sinks, huge bed. For us this was luxury. We usually stay in hostels so this was a treat. I could have stayed longer but it is too expensive. The traffic noise is bad so bring ear plugs or ask... More

Was this review helpful? Yes 1
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, Thanks for sharing your experience with us. We are glad to read that you enjoyed about different aspects of the hotel. We thank you sincerely for having chosen our hotel for your recent stay. Look forward to your return soon. Best regards, Sales Department More

Tel Aviv, Israel
Contributor
16 reviews 16 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed June 1, 2014

They steal my money from the safety box in my room! I arrived to the hotel in the afternoon of 22nd May 2014 and had a flight to the Galapagos the next morning. I carry my cash money in 2 separate cases- in my wallet and in a money belt. The larger amounts are in the money belt and in... More

Was this review helpful? Yes 3
HotelCityPlaza H, Gerente Manager at Hotel City Plaza, responded to this review

Dear TripAdvisor, Please note that there is no proof whatsoever that there was a theft of money . The client just says that money was stolen. Secondly, in our hotel the entrance door of each rooms are under continuous surveillance by CCTV camera. Now, the recording (which was duly shown to the Guayaquil Police) does not show any intrusion by... More

Boston, Massachusetts
Top Contributor
72 reviews 72 reviews
31 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed May 1, 2014

CITY PLAZA Stayed in this hotel April 18-20, 2014, on my way to the Galapagos. From the minute I made my reservation (which was less expensive through booking, than through the hotel web site, one of the quirks of Ecuador :-) ), everything was smooth and very pleasant. My emails were answered promptly and very courteously, and all my requests... More

Was this review helpful? Yes
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, We would like to thank you for sharing your comments with us. Look forward to your return soon. Best Regards, Sales Department More

Las Vegas, NV
Contributor
19 reviews 19 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 28, 2014

We stayed for one night upon first arriving into Ecuador. Parking was available nearby. The restaurant was open late and they food was very good. In fact, it was the best ceviche we had the entire visit. Breakfast offered a nice selection of fruit, cheese, deli meat, pastries and a few warm dishes. Our king sized room was spacious and... More

Was this review helpful? Yes
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, Thank you for sharing your experience with us. We are delighted to know that you enjoyed your stay. We are grateful with your positive comments. We look forward to your next visit. Best Regards, Sales Department More

TLV
Top Contributor
84 reviews 84 reviews
18 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed April 24, 2014

Was greeted and welcomed at the airport by a very nice driver who explained me about the city during the drive to the hotel . Receptionists and all staff were very nice and service oriented. Rooms are spacious, good and clean. Nice restaurant with good prices and convenienet if you dont want to go out for dinner/lunch. Breakfast also good.

Was this review helpful? Yes
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, We would like to thank you for sharing your opinion about your experience at our Hotel. It is nice to hear that you enjoyed your stay . We thank you sincerely for having chosen our hotel for your recent stay. We look forward to your next visit. Best regards, Sales Department More

San Diego, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 29, 2014

We stayed there for 6 nights and can not express how amazing the staff treated us. The rooms were very comfortable with great A/C..security was excellent including in-room safes but the staff is what made this place the value. They went out of their way to engage with us, making sure we were well taken care of and did their... More

Was this review helpful? Yes 1
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, Thank you very much for your great comments of the Hotel. The Hotel appreciates the time you took to highlights our positive aspects, as in-room safes in our rooms and exceptional staff. We are very happy of been part of your Guayaquil experience and we hope to have the oportunity to receive your visit again. Best Regards, Sales... More

New York City, New York
Contributor
16 reviews 16 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 19, 2014

We only spent one night here, but plan on spending another night on our way back through Guayaquil. The hotel arranged for free transportation from the airport. The room was incredibly clean, spacious, had everything we needed and then some (not one but two writing desks!). The breakfast was standard but they had great coffee. All in all, a very... More

Was this review helpful? Yes
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, Thank you very much for your nice comment about the Hotel. We are very happy to read it. We are glad to read that you enjoyed our breakfast buffet and our shuttle service too. Thanks again for choosing Hotel Cityplaza for your stay in Guayaquil. We hope to have the opportunity to have you here again. Best Regards,... More

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Additional Information about Hotel City Plaza

Address: Boyaca 922 y Victor Manuel Rendon | Boyacá 922 y Víctor Manuel Rendón, Guayaquil n/a, Ecuador
Location: Ecuador > Guayas Province > Guayaquil
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel City Plaza 3*
Number of rooms: 42
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