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Hotel City Plaza

Boyaca 922 y Victor Manuel Rendon | Boyacá 922 y Víctor Manuel Rendón, Guayaquil n/a, Ecuador
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Hotel City Plaza
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89 Reviews from our TripAdvisor Community

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Traveler rating
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    11
    4
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (17)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (23)
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Maryvale,USA
Level Contributor
1 review
4 of 5 stars Reviewed 5 weeks ago

I stayed two times.You can walk everywhere from this location. Nice rooms. . Would have preferred a higher floor. Excellent concierge. Breakfast was OK and menagement very helpfull. Took car service trip from airport made a no stress trip. Took a walking tour from hotel of Guayaquil ,meleconon and a river Guayas.

Was this review helpful? Yes
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, Thank you very much for your nice comment about the Hotel. We are very happy to read it. We are pleased that you enjoyed the tourist places in the city of Guayaquil. Thanks again for choosing Hotel Cityplaza for your stay in Guayaquil. We hope to have the opportunity to have you here again. Best Regards, Sales Department More 

Cedar Rapids, Iowa
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 2, 2015

We stayed here 2 nights and enjoyed our stay. We paid $76 per night, which is reasonably priced compared to other hotels in the area. We would park outside and the staff would gladly take our car to their garage. The rooms were a nice size and clean. The breakfast was a small buffet with a handful of items. To... More 

Was this review helpful? Yes
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, We appreciate your comments. We are happy to hear that your stay was excellent. We are pleased to hear that our staff was pleasant and helpful. We look forward to your next visit. Best Regards, Sales Department More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 5, 2015

Stayed here for two nights and the great reception staff helped us with getting taxi's, booking movie tickets online, printing our documents, translating Spanish medication explanations and with general advice on the city. The room was big and clean, the bed huge and comfortable. The hotel is on a busy street in the center with lots of honking cars, but... More 

Was this review helpful? Yes
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, We highly appreciate your comment. We are pleased to hear that the friendliness of our staff was appreciated and that you enjoyed your stay in our hotel. We hope to have the oportunity to receive your visit again. Best Regards, Sales Department More 

Virgin Islands
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 31, 2015

The staff at the Hotel City Plaza is the best hotel staff that I have encountered. Even before we arrived at the hotel, we already liked the staff because of the prompt replies to all our inquiries. Kristel is excellent and friendly and knowledgeable. I arrived in Guayaquil before the rest of my party. I was met at the airport... More 

Was this review helpful? Yes
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, We highly appreciate your comment! We are happy to hear that your stay was excellent. We are pleased to hear that the friendliness of our staff was appreciated and that you enjoyed your stay in our hotel. We look forward to count with your visit soon! Best regards, Sales Department. More 

St. Thomas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 3, 2015

The Hotel City Plaza is the best hotel I have stayed at in recent memory. I am searching for a negative to write about in this review, but there isn’t any. The staff is truly wonderful. Kristel, Walter, Silvia, Alvaro, the guy who works in the breakfast room and every other employee we encountered during out stay provided top notch,... More 

Was this review helpful? Yes
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, We highly appreciate your comment! We are pleased to hear that the friendliness of our staff was appreciated and that you enjoyed your stay in our hotel. Please come back soon to Guayaquil, we will be waiting for you. Best regards, Sales Department. More 

Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

We stayed at the Hotel City Plaza on our 1st night in Ecuador. Located in Guayaquil, Ecuador, a driver was waiting for us at the airport. He knew who we were immediately. We were driven directly to the hotel where we checked in with a English speaking gentleman at the front desk. Check in was easy and fast. Then we... More 

Was this review helpful? Yes 1
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, For us it is a great pleasure to have met his expectations as a hotel. We appreciate your comments. We are happy to hear that your stay was excellent. We look forward to count with your visit soon! Sincerely, Sales Department. More 

Huntington Park, California
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed November 21, 2014 via mobile

I just checkout after staying there 3 days, good hotel, breakfast included, wi-if is provided but sometimes didn't work, staff very nice and helpful, Close to shops, restaurants, malecon. hotel also has a restaurant if you prefer to eat there, they have computer stations if you need to access the Internet.

Was this review helpful? Yes 2
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, Thanks for your nice comments. We are happy to hear that your stay was excellent. We look forward to count with your visit soon. Sincerely, Sales Department More 

Sosnowiec, Poland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 22, 2014

Diverse breakfast, service nice. Helpful. The rooms also in good condition, as a 4 star room. The only thing- contacts. Nowhere. Wanna charge your phone? Maybe plug out the TV for the electricity. Beside this, really good hotel.

Was this review helpful? Yes 1
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, Thanks for your valuable comment. We like to know that your stay at Hotel Cityplaza was wonderful. Look forward to your return soon. Best regards, Sales Department More 

The Hague, The Netherlands
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 18, 2014

We've only stayed here one night, after our trip to the Galapagos and before our flight home.The rooms are nice and the service of the reception is really good. They gave us some good advice on where to eat. Our taxi picked us up at 3 in the afternoon, but we had to check out at noon, so we asked... More 

Was this review helpful? Yes 2
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, Thanks for your nice comments. We are pleased that you enjoyed of our service of the reception and also our rooms. We hope to receive your visit in your next stay. Best regards, Sales Department More 

Buenos Aires, Argentina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 18, 2014

This is my second time in this hotel, and i have to say that is the best option in Guayaquil. in my opinion, because it is not expensive, it is clean, it is safe and it is near of tourist places. The staff is very friendly and know about the main places that you should visit. We forgot our camera... More 

Was this review helpful? Yes 1
HotelCityPlaza H, Departamento de Ventas at Hotel City Plaza, responded to this review

Dear Guest, Thank you so much for the comments made ​​about your stay. Nathalie knows about your comment and our staff are very happy you had a pleasant experience with us. We hope to have the oportunity to receive your visit again. Best Regards, Sales Department More 

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