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Courtyard By Marriott Guayaquil

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Av. Francisco De Orellana #236, Guayaquil, Ecuador
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Courtyard By Marriott Guayaquil
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Ranked #9 of 55 Hotels in Guayaquil
A recent review
5 of 5 stars reviewed 4 days ago
HollyG14 Santiago
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264 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santiago
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very nicely decorated and comfortable rooms. This hotel is very close to the airport and their shuttle is great/very flexible. Also has great wifi. The best part of this hotel is the breakfast! They offer a huge buffet with a lot of traditional Ecuadorian breakfast foods and fresh fruit. I'd stay here again just for the breakfast!

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear HollyG14, Thanks for sharing your comments about your experience at Courtyard Guayaquil. It is very important for us to know how you felt during your stay. Also, thanks for your opinion about our food and commodities. You can be sure that we work hard every day, in order to give our guests only the best. It is great that... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We always stay near the airport on the first and last night of international travel. Usually at a Marriot. This trip was no exception. From the beginning of the reservation they were so accommodating. We had a taxi driver waiting with our name on the sign at 4am to pick us up from the airport! Check in was a breeze... More 

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Travelingyogagirl, Thank you for taking the time to share about your experience at the Courtyard Guayaquil. It had been a pleasure to have you here. We were glad to help you in everything you needed. Thanks also for mentioning Ricardo and for sharing all the good qualities about our food and bedrooms. Your review had been very motivating. We... More 

Orlando, Florida
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Another wonderful stay at a Courtyard. We spent two nights here and could not have been more pleased. Check-in was quick and friendly. Room was spacious, clean and well equipped. When we were leaving for dinner I noticed the safe was not working, called front desk and within 5 minutes Miguel from maintenance arrived. After trouble shooting he determined the... More 

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Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear TOBJO282, Thank you for taking the time to share your experience about your stay at the Courtyard Guayaquil. We are very happy to have been accomplished your expectations as Courtyard Hotel; I want to thank you for mentioning Angelica by her professional service and especially due to her warm smile, we are very proud to have Angelica in our... More 

Cuenca, Ecuador
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Front desk very nice, plus someone spoke English. They arranged a van to take us back to Cuenca, who was on time and drove pretty safely. Our dinner was quite expensive compared to the cost of living in Ecuador. There is no free breakfast with this hotel, but they serve breakfast you pay for. WiFi was terrible

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Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Liz G, Thank you for taking the time to share about your experience with the TripAdvisor audience at the Courtyard Guayaquil. I noticed that you did indicate your experience was less than satisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff was very helpful and very patient with my broken Spanish especially the server Angelica. The rooms are clean and well kept. The breakfast Buffett is outstanding with eggs to order and plenty of fresh fruit

Was this review helpful? Yes 1
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Don S, Thank you for taking the time to share about your experience with the TripAdvisor audience at the Courtyard Guayaquil. Hopefully you could back promptly to Guayaquil and continue with the Spanish lessons we will be more than happy to help you with this mission. Thank you so much for mention Angelica in your comments and also for... More 

Toms River, New Jersey
2 reviews
3 of 5 stars Reviewed 3 weeks ago

A cricket in my room!!!. It was on the window curtains. When I called the hotel reception they sent somebody who was not able to get rid of the cricket. The hotel offers Restaurant services which I guess offers also drinks because they have a bar. I came down around 9:30pm but no service was offered. I had to come... More 

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Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Jacqueline S, Thank you for taking the time to write us about your experience at the Courtyard Guayaquil. I noticed that you did indicate your experience was less than satisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. I’m... More 

Sussex, Delaware
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have never had a bad stay at a Courtyard Hotel, including this one in Guayaquil. When leaving the USA, I often wonder if the hotel quality and service will as good as here at home. I enjoy Courtyard's contemporary look, the cleanliness, service and value. Whenever I travel, I look for the nearest Courtyard.

Was this review helpful? Yes 1
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear SRWILLIFORD, Thank you for taking the time to write us about your stay at the Courtyard Guayaquil. We are very happy to have been accomplished your expectations as Courtyard Hotel; however we would like to have your feedback on what else we can do for your next trip to Guayaquil to improve your satisfaction. If I may be of... More 

Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Please allow me to express my most sincere gratitude for the superb service the staff at the Courtyard Marriott provided during my two most recent stays (21 February and 2 March 2015). It was remarkable. Everyone was great. In particular, Daniel and Laura, at the front desk. They went out of their way to help me track down the location... More 

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Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Belgium Theresa, Thank you for taking the time to write us about your stay at the Courtyard Guayaquil and qualify your experience as Remarkable. We really appreciate all your comments about our professional and friendly staff, thank you for mentioned particularly Daniel and Laura for their outstanding job, they will be recognized in our next employee meeting; hopefully next... More 

Toronto, Canada
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Decided to stay at a hotel close to GYE airport to sleep in before a flight staying for one night. The hotel was nice enough to e-mail me offering their airport shuttle services "at my disposal" more on that later. I arrived at the hotel in a taxi from Montanita so I didn't use the pick up service. The hotel... More 

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear HotelsRboring, Thank you for telling us about your experience at the Courtyard by Marriott Guayaquil. Thank you also for your opinion about our commodities. I will share your comments to the staff. For us, our guests' opinions are an important improvement source. I am glad that you had enoyojed your stay and we hope you to visit Guayaquil again,... More 

Incline Village, Nevada
Top Contributor
58 reviews 58 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel because it was the most reasonable high value hotel by the airport and they provide a shuttle to the airport during scheduled hours. The security is excellent - very important in Guayaquil. The room was comfortable with good WiFi. There is a small pool and a pretty good gym on top to pass the time... More 

Was this review helpful? Yes
Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Judith S, Let me thank you for taking the time to write an opinion about our hotel, it is very important for us. Every time we hear that a guest had a great stay, it motivate us to keep giving the best of us to you, our valuable guests. Thank you also for choosing us in your visit to... More 

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