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Courtyard By Marriott Guayaquil

Certificate of Excellence
3.5 of 5
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Av. Francisco De Orellana #236, Guayaquil, Ecuador
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Courtyard By Marriott Guayaquil
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Ranked #7 of 55 Hotels in Guayaquil
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
Shannon S Community of Madrid, Spain
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318 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Community of Madrid, Spain
1 review
3 of 5 stars Reviewed yesterday NEW

Rooms are loud and cold. The air conditioner is extremely cold. Breakfast is decent. Some rooms face building that is very close. You can hear everything happening in the hall and next room. I will try somewhere else next time. It is very close to airport.

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

Great staff ..,but hotel is noisy. You can hear everything in the next room, and its close to a tv station that at 11:52 PM is having an open air live contest and is broadcasting on speakers that I can hear from the 12tg floor. The airconditioning is also very noisy. Switched rooms twice no good. Thank god I am... More 

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Santo Domingo, Dominican Republic
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel for 6 out of my 10 day Guayaquil Tripp. Changed on day 7 out for another hotel in Guayaquil Center. BIG MISTAKE!!!! I should have never left the Cy Marriortt. is a Brand New Hotel. Great and Friendly Staff and a Nice Breakfast. only Caveat is the Small pool on 16th floor.

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Stejimenez, Thank you for sharing your experience with our TripAdvisor community. It is great to hear that you enjoyed your stay in Courtyard Guayaquil. I had shared you review with the staff and they are very happy to know that you left with a smile on your face. We work hard everyday to improve constantly, in order to satisfy... More 

Hollywood, Florida
Level Contributor
79 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I was impressed by the Courtyard Marriott hotel in Guayaquil. It's close enough to the airport, located in a safe neighborhood, and not too far from the touristic spots in the city (few minutes cab ride). The breakfasts is decent and you get lots of choice. A mall is nearby. The fitness center offers a nice view of Guayaquil. The... More 

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Alexandre C, Thank you for taking the time to write your comments in TripAdvisor and also thanks for mentioning some characteristics of our staff service, our facilities, our location and our breakfast. Your review has been shared with the hotel staff and all of them were very motivated. We hope you can come back soon. Please let us know... More 

Crossville, Tennessee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay here. Located in Francisco de Orellana Avenue, new commercial area, is just five minutes from the airport and 10 min from the malecon also within walking distance to fine restaurants, shopping malls. Very clean and staff was very helpful and excellent. Highly recommended!

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear YFT174, Thank you for taking the time to share about your experience at Courtyard Guayaquil. It had been a pleasure to have you here. We appreciate a lot your positive mention about our location, our staff and our cleanliness. Thanks also for recommending us to our TripAdvisor community. We hope you can come back soon, and please let us... More 

Castle Rock, Colorado
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I been have been to lot of hotels and some of them around the world. This is the very best staff ever. I had a number of travel requests. They helped in a variety of ways and every time a great outcome. The knew how to handle everything well. I even was helped by a reception staff who was two... More 

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear FLETCH1963, Thank you for your kind comments they are very flattering. Especially knowing that you have been in a lot of hotels around the world and that you consider us a 6-star hotel. I have shared your review with the staff and they were very happy to hear that you left satisfied. I hope you can come back again.... More 

Salt Lake City, Utah
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have been staying in local homes and in small hotels for a while, so my review my be biased, but I felt like I was living in the lap of luxury, haha. Despite my skewed perspective and awe of this hotel, it really as very clean, comfortable, quiet, and the staff was SO helpful. They spoke English, were knowledgeable... More 

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear mrainock, Thank you for taking the time to write about your experience at Courtyard Guayaquil. Thank you also for your very good comments about our facilities and staff, we are very proud to have a great team. I am very happy to hear that you had a wonderful time here. Like you said, we care about all of our... More 

Hollywood, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

OK. I visited this hotel early in June of 2015 and it was fabulous. So much so, that I posted all over my social media and I have followers in the thousands. I never thought about Trip Advisor before today, so now that I've set up an account I have decided to include a review for them as well because... More 

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Stefany J, Thank you for taking the time to write your comments in TripAdvisor, your review has brightened our day. Thanks also for mentioning in such a positive way the characteristics of our staff service and our food quality. It is really flattering the fact that staying in Courtyard Guayaquil is a main reason to visit the city again.... More 

Miami, Florida
Level Contributor
61 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed June 17, 2015

Last week I visited Guayaquil on business for 3 nights and I booked this hotel, selected the expensiest room they offered online a suite. The location was convenient for the meetings I had to attend at the Claro Building at walking distance from the hotel, also the hotel is very close to San Mariano Shopping Mall where I planed to... More 

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Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear DonquijoteII, Thank you for taking the time to share about your experience with the TripAdvisor audience at the Courtyard Guayaquil. I noticed that you did indicate your experience was less than satisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your... More 

Quito, Ecuador
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 29, 2015

Spent some weeks because of work when moving to Guayaquil. Spent some days alone, a few with my wife and one night with the kids. When alone and with my wife everything worked well. The view from the rooms and gym is really nice. The staff is friendly, the building is new and breakfast buffet is one of the best... More 

Was this review helpful? Yes
Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Jimmy C, Thank you for taking the time to write about your experience at Courtyard Guayaquil. I feel very proud to read your comments about our Staff Service. It is always our goal to serve our valuable guests in the best possible way. Thank you also for sharing your description about our commodities and the location of the hotel.... More 

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