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Courtyard By Marriott Guayaquil

Certificate of Excellence
3.5 of 5
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Av. Francisco De Orellana #236, Guayaquil, Ecuador
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Courtyard By Marriott Guayaquil
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333 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
  • All months
    (333)
  • Mar-May only
    (86)
  • Jun-Aug only
    (105)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (83)
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Level Contributor
9 reviews
7 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The hotel was conveniently located near the Guayaquil airport and a ten minute taxi ride from downtown. It's the only Marriott property in the city. Our room was nice and has a great view looking out across the city. The property has a nice fitness room (much nicer than I was expecting), but the pool was tiny and not very... More 

Was this review helpful? Yes
Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear jacksonpcannon, Thank you for sharing your comments on TripAdvisor. Thanks also for mentioning good characteristics about our location, facilities and the view. All of our guests reviews are very valuable for us because they allow us to keep improving, in order to satisfy your needs and expectations. I hope you can come back again. It will be a pleasure... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I visit this hotel regularly for business and leisure, and i have to say that they surpass all expectations. Specially when i come with my kids, they have been very concerned specially about their well being. I take this hotel as my home when i visit the town. I definitely recommend it for what ever purposes you might need. Great... More 

Was this review helpful? Yes
Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Carlos M, Thank you for taking the time to write your comments in TripAdvisor, your review has brightened our day. Thanks also for mentioning in such a positive way the characteristics of our staff service, our food quality and our location. It is really great to hear that you feel the hotel as your home. This is the feeling... More 

Simpson Bay, St. Maarten-St. Martin
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We booked this hotel for a few nights after a trip to Machu Picchu and Galápagos. We were able to get our laundry done and good wifi. Location is close to the airport and a $5 taxi to the Malecon. From the Malecon we took a $7 taxi to Plaza Lagos for dinner. At first we were disappointed we weren't... More 

Was this review helpful? Yes 1
Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear MaryBeth M, Thank you for taking the time to write about your experience at Courtyard Guayaquil and for recommending our hotel. I would like to thank you also for your very good description of our location, facilities and services. We hope you can visit us again soon. Please let us know what else we can do to make your... More 

Pensacola, FL
Level Contributor
104 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here because it was close to the airport. It is very safe for a woman travelling alone. The elevators require your room key swipe to go up and down. Check in was smooth and bell hop was available to bring luggage to the room. My room, booked on Priceline, was very quiet and had a beautiful view. My... More 

Was this review helpful? Yes
Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Karen B, Thank your for your kind and positive review and for sharing your experience with our TripAdvisor community. It is great to know that you received an excellent service from the hotel staff and that you had a great stay. Thank you also for sharing your description about our commodities and the location of the hotel. It is... More 

Toronto, Canada
Level Contributor
168 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This a nice hotel near the airport. Everything you can expect from a Courtyard... We stayed here overnight between Toronto and Galapagos Island. They have a free shuttle service to/from the airport. When we arrived from Toronto, a person was waiting for us at the airport with our name on a board and drive us directly to the hotel. We... More 

Was this review helpful? Yes
Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear EricMToronto, Thank you for taking the time to share your valuable review with our TripAdvisor community. I am glad that you had a great experience in Courtyard Guayaquil. Our main objective is to give our guests the best possible experience during their stay. I feel very proud of your comments about our staff and our shuttle service. We hope... More 

Lakehurst, New Jersey
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed in that property last weekend for two nights. I experienced a lot of different things, nothing positive. See my comments. 1. No one on main door to help with the luggage when I arrived. 2. Man on front desk did not check my identity and gave me the key to my room. 3. Few towels on the room,... More 

Was this review helpful? Yes
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear ARRIVERA, Thank you for taking the time to share about your experience with the TripAdvisor audience at the Courtyard Guayaquil. I noticed that you did indicate your experience was less than satisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your... More 

Zug, Switzerland
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Clean and nice hotel with all you would expect. The staff is friendly, bilingual and supportive. The rooms are clean and equipped with mini bar. Safe and AC. The breakfast buffet is good with freshly prepared juices. There are TV stations available from all over the world and Wifi is complimentary

Was this review helpful? Yes
Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Roman T, Thank you for your kind comments they are very motivating. Thanks also for mentioning good characteristics about our facilities, services, food and our staff. I have shared your review with them and they were very happy to hear that you left satisfied. I hope you can come back again. It will be a pleasure to serve you.... More 

Community of Madrid, Spain
1 review
3 of 5 stars Reviewed 4 weeks ago

Rooms are loud and cold. The air conditioner is extremely cold. Breakfast is decent. Some rooms face building that is very close. You can hear everything happening in the hall and next room. I will try somewhere else next time. It is very close to airport.

Was this review helpful? Yes
Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Shannon S, We really appreciate the time you took to share your comments with our TripAdvisor community. Please accept my most sincere apologies for the inconvenient during your stay with us, at this very moment we are working to improve our service and ensuring that your next stay at our hotel will be a free problem stay. We hope... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Great staff ..,but hotel is noisy. You can hear everything in the next room, and its close to a tv station that at 11:52 PM is having an open air live contest and is broadcasting on speakers that I can hear from the 12tg floor. The airconditioning is also very noisy. Switched rooms twice no good. Thank god I am... More 

Was this review helpful? Yes 1
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Tarik S, Thank you for taking the time to share your comments about your experience in Guayaquil, please accept our most sincere apologies for the inconvenient, we are in conversations with our TV station neighbor about the consequences in our value guests with the noisy activities they have. Please do not hesitate to contact me directly the next time... More 

Santo Domingo, Dominican Republic
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 22, 2015

Stayed at this hotel for 6 out of my 10 day Guayaquil Tripp. Changed on day 7 out for another hotel in Guayaquil Center. BIG MISTAKE!!!! I should have never left the Cy Marriortt. is a Brand New Hotel. Great and Friendly Staff and a Nice Breakfast. only Caveat is the Small pool on 16th floor.

Was this review helpful? Yes
Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Stejimenez, Thank you for sharing your experience with our TripAdvisor community. It is great to hear that you enjoyed your stay in Courtyard Guayaquil. I had shared you review with the staff and they are very happy to know that you left with a smile on your face. We work hard everyday to improve constantly, in order to satisfy... More 

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