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Courtyard By Marriott Guayaquil

3.5 of 5
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Av. Francisco De Orellana #236, Guayaquil, Ecuador
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Courtyard By Marriott Guayaquil
Best prices for: 1 room 1 guest
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Ranked #8 of 55 Hotels in Guayaquil
A recent review
4 of 5 stars reviewed yesterday
Coyote613 Ontario
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284 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ontario
Top Contributor
114 reviews 114 reviews
20 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent a night here on way to the coast. The hotel and amenities were excellent. Service was awesome and very welcoming. The area has NO restaurants nearby other than McDonalds and what is in the mall nearby. The restaurant in the hotel was good but somewhat overpriced. It was severely lacking in a wine selection. That being said, I would... More 

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Miami, FL
Top Contributor
81 reviews 81 reviews
66 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Modern hotel, everything works fine. Rooms are spacious and with good lighting. Very good WiFi and air conditioning. Free shuttle from and to the airport; Jorge the driver was extremely helpful. Reception staff very polite and fast, they know what are they doing and can handle the volume. Breakfast although ample, quality of the food could be improved. At dinner... More 

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NJ
Top Contributor
53 reviews 53 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed a night before traveling to Galapagos. Its near airport (convenient). It is very comfortable hotel. Near a mall (walking distance on same road) with restaurants, shopping etc. We dined in the Hotel Restaurant and the food was amazing.... allergy friendly. I would stay here in a heartbeat. No complaints or suggestions. Great stay. there is laundry facility which... More 

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear GoingtoPlaces123, Thanks for choosing us for your stay and also for sharing your experience at the Courtyard Guayaquil. We are so happy that we met all your needs and expectations and appreciate your comments about our location, food and facilities. Each one of them are created with our guests in mind, so they can surely satisfy all of your... More 

Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Totally customer and service related hotel. After review of several locations, I decided on the Courtyard. We arrived a day earlier than expected, but no rooms available for that night. The desk found a room at Airport Holiday Inn available, so we stayed there one night. Realizing the early arrival might be a problem, staff at Courtyard went above and... More 

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Sixpac, First of all let me tell you that I loved the title of you review, it is so flattering. Thank you for sharing your experience with our TripAdvisor community. It is great to hear that you received an excellent service from the hotel staff. They are very happy to know that you left with a smile on your... More 

Santa Fe, New Mexico
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Can't beat the location's easy ride to Santana's "Peñas" for fun, Soborondón for dining, the Malecón for an afternoon stroll and access to the Airport. I also appreciate the SERVICE. Blanca's hospitality at the Cafe is very welcomed during breakfast while on business-trips!

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear nenewho61, Thank you for taking the time to share your experience about your stay at the Courtyard Guayaquil. It is great to hear that you had the opportunity to visit the city and its surroundings. Thanks also for mentioning the good aspects of our location and our service, specially the mention of Blanca. Our guests opinions are so valuable... More 

Clearwater, Florida
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Awesome service by the head waitress Raisa! she went above and beyond to make sure I was happy and made the most delicious blackberry juice I was craving, even though it was not on the dinner menu. Thank you Raisa!! I will return to the Courtyard just because of you!

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Javier C, Thanks for your review about your experience at Courtyard Guayaquil. We feel so proud to hear your comments about Raisa. She feels so motivated to continue giving an excellent service. It is great that your needs were met during your stay. We hope you can come back again and be sure that we will do our best... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Hotel Staff is excellent. Friendly and showed a great hospitality. Special thanks to Restaurant staff Raisa and Angelica. The food is delicious, specially the Ceviche. Not too far from Guayaquil International airport. Without traffic is about 7 minutes if taking the Hotel Shuttle. Although with traffic jams it can go easy to 20 minutes. A Taxi will charge $5 to... More 

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Lassser, Thanks for sharing your comments about your stay in Courtyard Guayaquil. It is very important for us to know how you felt during it. Also, thanks for your opinion about our food, location and our staff, specially for mentioning Raisa and Angelica. We are so proud to have them in our team. We hope you can have the... More 

Quito, Ecuador
1 review
5 of 5 stars Reviewed 1 week ago

What I like most from this hotel is the service in restaurant. I remember Blanquita. Her dedication and kindness compel me to return to this hotel. I have to recommend it. Excellent service, great hotel at all.

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Ocsalev, Thank you for taking the time to share about your experience at Courtyard Guayaquil. It had been a pleasure to have you here. We appreciate your mention of our restaurant staff and specially Blanquita. Every time they receive a congratulating review like this one, they feel so motivated to give the best to our guests. Thanks also for... More 

Montreal
Contributor
13 reviews 13 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We were so disappointed with the Hilton that we switched to the Marriott Courtyard upon returning from Galapagos cruise. What a great move that was. For half the price, you get a nicely appointed modern room, smiling and pleasant staff at reception and in restaurant/bar, free wifi, reasonably priced good food, good selection of wines by the glass. One block... More 

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear giraffereno, Thank you for taking the time to write your comments in TripAdvisor and also thanks for mentioning some characteristics of our staff service and our facilities. Your review had been shared with the hotel staff and all of them were very motivated to continue their work. We are so happy that we met your needs. We hope you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The staff is wonderful, helpful and very courteous. Food was outstanding. Very good location close to the airport and the mall. Taxi service on point and reasonable prices. Thank you so much for a great stay and I cannot wait to come back and a special thanks to the restaurant staff; great job.

Was this review helpful? Yes
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Carmen M, This morning we share your comments with the restaurant staff and all of them were very happy and motivated to continue their work. I want to thank you for taking the time to write your comments but specially for mentioning some characteristics of our staff service. We constantly work to improve our service with one simple goal,... More 

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