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All 53 Guayaquil hotels

Courtyard By Marriott Guayaquil

3.5 of 5 Hotel   |   Av. Francisco De Orellana #236, Guayaquil, Ecuador
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Ranked #11 of 53 Hotels in Guayaquil
A recent review
4 of 5 stars reviewed 2 weeks ago
Lori B Toowoomba, Australia
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234 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toowoomba, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Being first timer in Ecuador , liking it . The hotel service, cleanliness and staff attentiveness to their clients are commendable. Concierge staff can speak English, staff from their Virtual restaurant have good manners and service. Special mention to Blanca Avila and Giselle. Overall, Marriott Courtyard Hotel is recommended and being a Marriott Rewards member is even better with a... More 

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Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Lori B, Thank you for taking the time to write us about your experience at the Courtyard Guayaquil. We really appreciate all your comments about our professional and friendly staff and the commodities of our hotel, it is our commitment to ensure your satisfaction and always be of help and service, and for sure I will share your comments... More 

Ottawa, Canada
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there for one night. Picked up from the airport. Room was specious. Outdoor Pool on the top floor small but nice touch. Restaurant is good. Staff are helpful and courteous. Modern hotel and close to the airport.

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Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Zahar H, Thank you for taking the time to write us about your experience at the Courtyard Guayaquil. We really appreciate all your comments about our professional and friendly staff and the commodities of our hotel, hopefully next time you have the opportunity to spent more time in town to enjoy some attractions, food and culture of Guayaquil. If... More 

New York
2 reviews
3 of 5 stars Reviewed 3 weeks ago

We chose this hotel given overall excellent reviews and a competetive price. Airport pickup was excellent. Check in was easy, and the front desk staff very kindly accomodted our request to change rooms, after the first and second rooms we saw had a strong odor, and loud air conditioner respectively. We were content with the room we stayed in, which... More 

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Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Daniel B, Thank you for taking the time to write us about your experience at the Courtyard Guayaquil. Thank you also for share your comments about the key elements of our hotel, it is our mission to accomplish our valuable guest expectations and we are more than happy to hear on your own voice that we did it. I... More 

Austin, Texas
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed December 6, 2014

Our family lived in Guayaquil in the early 60's and this was our first time back since that time - we chose the Courtyard based on reviews and location - and to be honest, most of the reviews are spot on. The Hotel itself is located in a rather busy part of town (wow that traffic outside) but is accessible... More 

Was this review helpful? Yes 1
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear SWAUSHORN, Thank you for taking the time for writing about your experience at our Courtyard Guayaquil. Thank you also for share your comments about the key elements of our hotel, it is remarkable the way you can describe too many details, it is our mission to accomplish our valuable guest expectations and we are more than happy to hear... More 

Tulsa, Oklahoma
Top Contributor
114 reviews 114 reviews
33 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed December 3, 2014

I had to visit Guayaquil on business a few weeks back. We started looking at hotels and the Courtyard by Marriott looked to be the best option (the Hilton was sold out). After our hired car dropped us off, I walked into a very modern entry with the check in desks to the left and the restaurant to the right.... More 

Was this review helpful? Yes 2
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Shane M, Thank you for taking the time to write us about your experience at the Courtyard Guayaquil. I have to say that I was doing a trip in my mind reading your very detailed description of our facilities, I really appreciate all your comments especially those that need to be addressed to improve, it is our commitment to... More 

Cuenca, Ecuador
Contributor
17 reviews 17 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 2, 2014

We have stayed at the Marriott Courtyard in Guayaquil several times, usually before or after a flight into the Guayaquil airport. Our experiences have been that the hotel is clean and safe and we are generally given a good room with a very nice view (we have silver elite status.) Check in and out is professional and seamless and the... More 

Was this review helpful? Yes 1
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Vinnie P, Thank you for taking the time to write us about your experience at the Courtyard Guayaquil. We really appreciate all your comments about our professional and friendly staff and the commodities of our hotel, it is our commitment to ensure your satisfaction and always be of help and service, and for sure I will share your comments... More 

Minneapolis, Minnesota
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2014

We booked the hotel a couple weeks in advance and the main reason was for the airport transportation. Well when we called after booking online to talk to them about transportation they said they couldn't come get us at the time we flew in (6am) and that we could just take a cab. That was very frustrating!! When we finally... More 

Was this review helpful? Yes 2
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Lyndsy_24 Thank you for taking the time to write us about your experience at the Courtyard Guayaquil. I noticed that you did indicate your experience was less than satisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We are reviewing all your comments with my operations staff because our goal is to address your concerns... More 

Washington DC
Top Contributor
104 reviews 104 reviews
63 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed November 30, 2014

Hotel advertises airport transportation but doesn't tell you that its only once an hour ... I called from the terminal and was told it would be over an hour for the shuttle. When I told them I was a platinum, they sent the van right away. (They said a cab was only US$6 - so it wouldn't have been a... More 

Was this review helpful? Yes 1
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear FlyDC Thank you for taking the time to write us about your experience at the Courtyard Guayaquil. I noticed that you did indicate your experience was less than satisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. I’m reviewing... More 

Kincardine Ontario
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 15, 2014

This was the most expensive hotel we have stayed in since arriving in south america. It was also the only one where no one helped or offered to help with our luggage. The level of cleanliness is what you should expect from a Marriott. We were on the 8th floor and you could hear traffic noise and occasional music from... More 

Was this review helpful? Yes 1
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Glasses97 Thank you for taking the time to write us about your experience at the Courtyard Guayaquil. I noticed that you did indicate your experience was less than satisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal... More 

Contributor
11 reviews 11 reviews
3 of 5 stars Reviewed November 12, 2014

We stayed 1 night at the Marriot Courtyard since American Airlines cancelled our flight and in comparison to the Hampton Inn where we were staying, the Marriot is seriously overpriced and the room was smaller! Breakfast was very limited in choices-toast, butter and cofee and we were told if we wanted eggs and fruits it would cost an additional $10... More 

Was this review helpful? Yes
Bruce H, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Susana C, It is a pleasure to have served your lodging requirements. Regarding your comment about your stay with us, we offer our most sincere apologies for the inconvenience you experienced during your stay. We hope to have you back at the property and provide you our refreshing service to make your stay pleasant. Always at your service, Bruce... More 

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Additional Information about Courtyard By Marriott Guayaquil

Address: Av. Francisco De Orellana #236, Guayaquil, Ecuador
Location: Ecuador > Guayas Province > Guayaquil
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Courtyard By Marriott Guayaquil 3.5*
Number of rooms: 144
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Also Known As:
Courtyard By Marriott Guayaquil Hotel Guayaquil
Hotel Style:
#5 Family Hotel in Guayaquil
#7 Business Hotel in Guayaquil

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