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Courtyard By Marriott Guayaquil

Certificate of Excellence
3.5 of 5
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Av. Francisco De Orellana #236, Guayaquil, Ecuador
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Courtyard By Marriott Guayaquil
Best prices for: 1 room 1 guest
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Ranked #7 of 55 Hotels in Guayaquil
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Stefany J Hollywood, Florida
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301 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hollywood, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

OK. I visited this hotel early in June of 2015 and it was fabulous. So much so, that I posted all over my social media and I have followers in the thousands. I never thought about Trip Advisor before today, so now that I've set up an account I have decided to include a review for them as well because... More 

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Miami, Florida
Top Contributor
61 reviews 61 reviews
37 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

Last week I visited Guayaquil on business for 3 nights and I booked this hotel, selected the expensiest room they offered online a suite. The location was convenient for the meetings I had to attend at the Claro Building at walking distance from the hotel, also the hotel is very close to San Mariano Shopping Mall where I planed to... More 

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Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear DonquijoteII, Thank you for taking the time to share about your experience with the TripAdvisor audience at the Courtyard Guayaquil. I noticed that you did indicate your experience was less than satisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your... More 

Quito, Ecuador
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent some weeks because of work when moving to Guayaquil. Spent some days alone, a few with my wife and one night with the kids. When alone and with my wife everything worked well. The view from the rooms and gym is really nice. The staff is friendly, the building is new and breakfast buffet is one of the best... More 

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Jimmy C, Thank you for taking the time to write about your experience at Courtyard Guayaquil. I feel very proud to read your comments about our Staff Service. It is always our goal to serve our valuable guests in the best possible way. Thank you also for sharing your description about our commodities and the location of the hotel.... More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 4 weeks ago

i will like to point out that the staff was very welcoming and helpful at all times, especially Natalie Barbieri who answer all my questions an concerns also recommended places to visit over all I was very satisfied with the service provided by the hotel and their wonderful staff I would defenetly come back and bring friends to stay here... More 

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear jannette242, Thank you for sharing your experience with our TripAdvisor community. It is great to hear that you received an excellent service from our hotel staff. I have shared your review with Natalie and she is very happy to know that her help satisfied you. Thanks also for recommending the hotel. We hope you can come back soon. Please... More 

2 reviews
5 of 5 stars Reviewed May 14, 2015

The staff here is wonderful!!! They are all helpful in both English and Spanish and they go out of their way to make your stay the best possible. I have stayed here two times before this trip and one of the waitresses, Blanca greeted me by name this time and asked me how I was. Not only did she remember... More 

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Emily T, Thank you for taking the time to share your valuable review and for being a frequent guest. We appreciate a lot your loyalty. I am glad that you had a great experience in our hotel, that is our main objective; to give our guests the best possible experience during their stay. I feel very proud of your... More 

Minneapolis, Minnesota
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 14, 2015

I wanted to leave a review for Natalie who was working at the front desk when I stayed here - I was in town for work and wanted to do some exploring and she gave me a great list of recommendations and offered to help with any transportation questions or assistance I needed. She was so sweet, I would have... More 

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Jaclyn A, Thanks for your review about your experience at Courtyard Guayaquil. We feel so proud to hear your comments about Natalie. She feels so motivated to continue giving an exceptional service. It is great that your needs were met during your stay and that you had such an excellent time in Guayaquil. We hope you can come back... More 

Callander, Canada
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 10, 2015

Excellent place to stay in Guayaquil before heading to Galapagos. One of the few hotels that offered 2 queen beds which were very comfortable and cozy. Rooms were sound proof enough that airplane noise was minimal. Service and airport shuttle prompt and friendly. Breakfast had enough variety to please my family. Just make sure to email them to tell them... More 

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear T L, Thank you for sharing your experience with our TripAdvisor community. It is great to hear that you enjoyed your stay in Courtyard Guayaquil and we hope you had a great time in Galapagos. We appreciate your valuable comments about our facilities, services and our breakfast. I had shared you review with the staff and they are very... More 

Ontario
Top Contributor
123 reviews 123 reviews
22 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed May 3, 2015

Spent a night here on way to the coast. The hotel and amenities were excellent. Service was awesome and very welcoming. The area has NO restaurants nearby other than McDonalds and what is in the mall nearby. The restaurant in the hotel was good but somewhat overpriced. It was severely lacking in a wine selection. That being said, I would... More 

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Coyote613, Thank you for sharing your experience with our TripAdvisor community. We hope you had a good time in the coast. It is great to hear that you enjoyed your stay in Courtyard Guayaquil. I had shared you review with the staff and they are very happy to know that you left with a smile on your face. We... More 

Miami, FL
Top Contributor
83 reviews 83 reviews
67 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed May 2, 2015

Modern hotel, everything works fine. Rooms are spacious and with good lighting. Very good WiFi and air conditioning. Free shuttle from and to the airport; Jorge the driver was extremely helpful. Reception staff very polite and fast, they know what are they doing and can handle the volume. Breakfast although ample, quality of the food could be improved. At dinner... More 

Was this review helpful? Yes
Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear CandyManMia, Thank you for your valuable review about your stay at Courtyard Guayaquil. Thanks also for mentioning the characteristics of our staff service, facilities and location benefits. Your review had been shared with the hotel staff, making an special mention to Jorge. All of them were very motivated to continue working in the best possible way. We look forward... More 

NJ
Top Contributor
54 reviews 54 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 29, 2015

We stayed a night before traveling to Galapagos. Its near airport (convenient). It is very comfortable hotel. Near a mall (walking distance on same road) with restaurants, shopping etc. We dined in the Hotel Restaurant and the food was amazing.... allergy friendly. I would stay here in a heartbeat. No complaints or suggestions. Great stay. there is laundry facility which... More 

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Karla V, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear GoingtoPlaces123, Thanks for choosing us for your stay and also for sharing your experience at the Courtyard Guayaquil. We are so happy that we met all your needs and expectations and appreciate your comments about our location, food and facilities. Each one of them are created with our guests in mind, so they can surely satisfy all of your... More 

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