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All 52 Guayaquil hotels

Courtyard By Marriott Guayaquil

3.5 of 5 Hotel   |   Av. Francisco De Orellana #236, Guayaquil, Ecuador
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78%
Ranked #12 of 52 hotels in Guayaquil
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
Alexandre C Hollywood, Florida
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163 people have reviewed this hotel

Traveler rating
    68
    61
    17
    11
    6
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27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
Hollywood, Florida
2 reviews
3 of 5 stars Reviewed 1 week ago

The hotel is nice and modern. The rooms are big and clean. The staff is friendly but as slow as the WiFi. Don't expect to do anything else than checking your emails. Also, if you ask for something to the front desk, it will take you 5 phone calls, and 1:45 wait (just for a plug for the bath tub).

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Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Alexandre C, We really appreciate the time you took to write us your comments. Please accept my most sincere apologies for the inconvenient during your stay with us, at this very moment we are working to improve our service and ensuring that your next stay at our beautiful hotel will be a free problem stay. Please let me know... More

Clarkston, Michigan
Top Contributor
84 reviews 84 reviews
64 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel during a business trip. Normally stay at the Sheraton but that hotel is getting old and warn down...so wanted to try something a bit different. The hotel is fairly new and in typical Courtyard fashion. The rates are reasonable considering the cost of the hotels in the surrounding area. Nice lobby and restaurant area. Rooms... More

Was this review helpful? Yes 1
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear MRMARUTIAK, I am very happy that you give us the opportunity to try our Hotel; mostly appreciated the time you took to writing us such as helpful comments. Honoring your Marriott Reward status will add 5,000 points that you will see in your next statement Hopefully you can visit Guayaquil very soon, I will be more than happy to... More

Seattle, Washington
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The interior is decorated with your standard flare, but this branch/property is lacking customer service. After arriving and calling for the shuttle from the airport, we were met outside and told we would be taking a random taxi from an Courtyard employee. This taxi had none of the official designations (cameras, driver info, etc.). We arrived safe and sound though,... More

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Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Estimated Caroline H, In the name of all associates that Works at the Courtyard Guayaquil want to extend a warm welcome to our beautiful city “The Pearl of the Pacific” I want to thank you for the comments you give us and hopefully you are more comfortable in the new room assigned. Your comments are very valuable for us, we... More

Houston, Texas
Top Contributor
62 reviews 62 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It all started with an efficient and friendly pick up by their courtesy van, a quick check in with bilingual staff, a sparkling clean room and an excellent in house restaurant. You certainly can find less expensive options but if you value any of the above points it's all relative.

Was this review helpful? Yes 1
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear John D, Thank you for the time you took to write such motivating words, It is wonderful to receive comments where our Guests tell us how our work fulfills their expectations, I will share your comments with all the staff as recognition for their service. Please let us know the next time you visit Guayaquil, I will be more... More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff here was nice and friendly. They were very helpful in making sure all amenities were available to us. This is one of two Marriott locations in the country. I would have been nice if this courtyard had a concierge lounge like the other ones I have stayed in internationally but this was more like the ones in America... More

Was this review helpful? Yes 1
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Farrah K, We really appreciate the time you took on writing us such a helpful comments, we will take special attention about transportation to the airport. I’m sharing with my staff your kind comments about the nice and friendly service; they love to hear when a guest feels satisfied with their service. Hopefully you can visit Guayaquil very soon,... More

San Jose, Costa Rica
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 1, 2014

A nice and new Courtyard in the heart of the new business district of Guayquil, close to everything...downtown and 5 minutes from de airport Spacious room, comfy bed and good service. Breakfast buffet very good, good selection of fresh fruit and juices. The downside was the food for lunch. I ordered chicken raviolis, total deception. I hope they improve.

Was this review helpful? Yes 1
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear JMBV, We really appreciate the time you took to write your comments, please accept my sincere apologies; I’m taking care about the food quality with our Chef and the Food and Beverages Manager. Hopefully you can visit Guayaquil very soon, I will be more than happy to assist you with hotel reservation and mainly to share our improvements at... More

West Seattle WA
Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 20, 2014

Arrive in Guayaquil form Phoenix. No luggage and was told to check in the morning. Saw the Courtyard shuttle out side so I got on and stayed the first of 2 nights at the Courtyard .Every thing was fine except the price. I asked for a better price, AAA, ARRP, OLD FART, anything. Sorry that is the best price I... More

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Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear HowardWestSeattleWA, Please accept my most sincere apologies for the inconvenient you experienced in your last trip to Guayaquil, sadly time can’t got back however I can assure you that we already took care to correct every detail you mentioned. Once again please accept our apologies and hopefully you could back soon to Guayaquil, I personally will be in charge... More

Danvers, Massachusetts, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 13, 2014 via mobile

Great with airport shuttle, nice gym on 16 floor with airport and city view, nice pool and lounge area outdoors on top floor. Very nice and well kept hotel. Breakfast buffet is worth it fresh local fruits, caviche, and local pan de yuka. Nice place, good deal. Excellent friendly and accommodating staff from top to bottom, Marriott....well done.

Was this review helpful? Yes 2
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Manny A, Thank you for all your good comments, we really appreciated them because these serves us as motivator to continue improving our service and be ready for your next trip to Guayaquil. Please do not hesitate to contact us for any help on reservations or arrangements. Best regards Gabriel Garcia General Manager More

Kralendijk, Bonaire
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 6, 2014

Courtyard Guayaquil was one of the most friendliest hotels i've stayed in. Everyone was helpful and service was on point, from serving me drinks in the lobby while i was using their complimentary WIFI and bellboys who went across the street to buy me cigarettes because the road was busy. It was close to shopping malls and movie theather where... More

Was this review helpful? Yes 1
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear TourismBonaire We felt more than satisfied and proud reading your comments, it is our commitment to ensure your satisfaction and always be of help and service, Thank you for your very kind comments and please let us know the next time your travel to Guayaquil. Best regards Gabriel Garcia General Manager More

Boca Raton, Florida
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 24, 2014

This hotel provides an excellent value for the money. Besides that add the location, ambiance and a very courteous and professional staff. Internet works OK but on the lower level for bandwidth. The only issue maybe the below average options in the restaurant.

Was this review helpful? Yes 1
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Alexander K, We are very happy to hear about your kind comments, will inmediatelly work to improve on HSIA bandwith and put speacil attention on details about menu options. Hopefully we can share with you our blend of Ecuadorian Hospitality with the Courtyard Refershing Service. Best Regards, Courtyard by Marriott Guayaquil More

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Additional Information about Courtyard By Marriott Guayaquil

Also Known As:
Courtyard By Marriott Guayaquil Hotel Guayaquil
Courtyard By Marriott Guayaquil Hotel
Address: Av. Francisco De Orellana #236, Guayaquil, Ecuador
Phone Number:
Location: Ecuador > Guayas Province > Guayaquil
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#5 Family Hotel in Guayaquil
#9 Business Hotel in Guayaquil
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard By Marriott Guayaquil 3.5*
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