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All 53 Guayaquil hotels

Courtyard By Marriott Guayaquil

3.5 of 5 Hotel   |   Av. Francisco De Orellana #236, Guayaquil, Ecuador
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Ranked #11 of 53 Hotels in Guayaquil
A recent review
4 of 5 stars reviewed 1 week ago
SWAUSHORN Austin, Texas
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225 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family lived in Guayaquil in the early 60's and this was our first time back since that time - we chose the Courtyard based on reviews and location - and to be honest, most of the reviews are spot on. The Hotel itself is located in a rather busy part of town (wow that traffic outside) but is accessible... More 

Was this review helpful? Yes 1
Tulsa, Oklahoma
Top Contributor
107 reviews 107 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had to visit Guayaquil on business a few weeks back. We started looking at hotels and the Courtyard by Marriott looked to be the best option (the Hilton was sold out). After our hired car dropped us off, I walked into a very modern entry with the check in desks to the left and the restaurant to the right.... More 

Was this review helpful? Yes 2
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Shane M, Thank you for taking the time to write us about your experience at the Courtyard Guayaquil. I have to say that I was doing a trip in my mind reading your very detailed description of our facilities, I really appreciate all your comments especially those that need to be addressed to improve, it is our commitment to... More 

Cuenca, Ecuador
Contributor
17 reviews 17 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed at the Marriott Courtyard in Guayaquil several times, usually before or after a flight into the Guayaquil airport. Our experiences have been that the hotel is clean and safe and we are generally given a good room with a very nice view (we have silver elite status.) Check in and out is professional and seamless and the... More 

Was this review helpful? Yes 1
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Vinnie P, Thank you for taking the time to write us about your experience at the Courtyard Guayaquil. We really appreciate all your comments about our professional and friendly staff and the commodities of our hotel, it is our commitment to ensure your satisfaction and always be of help and service, and for sure I will share your comments... More 

Minneapolis, Minnesota
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked the hotel a couple weeks in advance and the main reason was for the airport transportation. Well when we called after booking online to talk to them about transportation they said they couldn't come get us at the time we flew in (6am) and that we could just take a cab. That was very frustrating!! When we finally... More 

Was this review helpful? Yes 2
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Lyndsy_24 Thank you for taking the time to write us about your experience at the Courtyard Guayaquil. I noticed that you did indicate your experience was less than satisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We are reviewing all your comments with my operations staff because our goal is to address your concerns... More 

Washington DC
Top Contributor
102 reviews 102 reviews
61 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel advertises airport transportation but doesn't tell you that its only once an hour ... I called from the terminal and was told it would be over an hour for the shuttle. When I told them I was a platinum, they sent the van right away. (They said a cab was only US$6 - so it wouldn't have been a... More 

Was this review helpful? Yes 1
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear FlyDC Thank you for taking the time to write us about your experience at the Courtyard Guayaquil. I noticed that you did indicate your experience was less than satisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. I’m reviewing... More 

Kincardine Ontario
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was the most expensive hotel we have stayed in since arriving in south america. It was also the only one where no one helped or offered to help with our luggage. The level of cleanliness is what you should expect from a Marriott. We were on the 8th floor and you could hear traffic noise and occasional music from... More 

Was this review helpful? Yes 1
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Glasses97 Thank you for taking the time to write us about your experience at the Courtyard Guayaquil. I noticed that you did indicate your experience was less than satisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal... More 

Contributor
11 reviews 11 reviews
3 of 5 stars Reviewed November 12, 2014

We stayed 1 night at the Marriot Courtyard since American Airlines cancelled our flight and in comparison to the Hampton Inn where we were staying, the Marriot is seriously overpriced and the room was smaller! Breakfast was very limited in choices-toast, butter and cofee and we were told if we wanted eggs and fruits it would cost an additional $10... More 

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Bruce H, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Susana C, It is a pleasure to have served your lodging requirements. Regarding your comment about your stay with us, we offer our most sincere apologies for the inconvenience you experienced during your stay. We hope to have you back at the property and provide you our refreshing service to make your stay pleasant. Always at your service, Bruce... More 

Ventura, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2014

We stayed at the Courtyard By Marriott for three nights on two separate occasions. In both occasions, the staff was extremely friendly and helpful. The rooms were clean and comfortable and the food at the restaurant was delicious.

Was this review helpful? Yes
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Elizabeth C, Thank you for taking the time for writing about your experience at our Courtyard Guayaquil. Thank you for your comments about our “Extremely Friendly and Helpful Staff” as well the clean and comfortable rooms in this beautiful city of Guayaquil. If I may be of assistance or if you have additional feedback you would be willing to... More 

Calella, Spain
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 16, 2014

I am at this hotel when I write this review. It is midnight, and I have just gotten back from having dinner at a wonderful restaurant in Sanborombon. I left the hotel at 8 a.m. this morning. I specifically asked the front desk staff to fix my TV. It did not happen. I had breakfast, and at a Courtyard, paid... More 

Was this review helpful? Yes 3
Bruce H, Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Mr. acodon, It is a pleasure to have served your lodging requirements and be your first choice when visiting our city. Regarding your comment about your stay with us, we offer our most sincere apologies for the inconvenience you experienced during your stay. Let me inform you that the staff is really concerned with the situation they caused to... More 

Vancouver Island
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 11, 2014

We only stayed here very briefly before an early flight out, but certainly long enough to appreciate the convenient location, and the comfy beds (too bad our flight was so early, we only got to enjoy them until 3:30am). The staff were great, and quick walk to the nearby shopping and 5 min taxi ride to the airport made for... More 

Was this review helpful? Yes
Gabriel G, General Manager at Courtyard By Marriott Guayaquil, responded to this review

Dear Paddlers, Thank you for taking the time for writing about your experience at our Courtyard Guayaquil. Thank you for your very good description of our location, facilities and staff for travelers in this beautiful city of Guayaquil, we are very proud about our beds, much of our guest really enjoyed. If I may be of assistance or if you... More 

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Additional Information about Courtyard By Marriott Guayaquil

Address: Av. Francisco De Orellana #236, Guayaquil, Ecuador
Location: Ecuador > Guayas Province > Guayaquil
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Courtyard By Marriott Guayaquil 3.5*
Number of rooms: 144
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Also Known As:
Courtyard By Marriott Guayaquil Hotel Guayaquil
Hotel Style:
#3 Best Value Hotel in Guayaquil
#5 Family Hotel in Guayaquil
#7 Business Hotel in Guayaquil

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