Don´t get fooled by the pics. The suites are nice, but the AC don´t work properly and the service is terrible!!! I recently stayed with my husband and my daughter (2 years) and they ignored our reservation for suite 202. They said they will have it ready later in the day (we arrived on a Sat. morning) and took them... More

We had a reservation for a triple room. We arrived and they told us that one of their employees had made a mistake so the room was not available, but that they would provide us 3 single rooms for that night. The next day I went downtown in the morning, and when I returned I realized that my stuff had... More

Entry is a very narrow 3 foot wide stairwell from street level to 2nd floor lobby, similar to entrances of $15. night hotels. No safety boxes in rooms and safekeeping is an unlocked drawer at desk. No drinks of any kind available for sale in hotel, when i asked where i could buy, the reply was one block down the... More

I would like to give this hotel a higher review, but unfortunately a safety issue brings down the rating. Hopefully they can correct it and I encourage those that read this review to keep their eyes open and reinforce the message. First, the positives - The location is outstanding, the staff is responsive and willing to help and the room... More

My husband and I booked this hotel due to its affordable price and convenient location. The night we arrived to the hotel, they didn't have our reservation, but after my husband showed email confirmation they came up with the room that had one twin bed and no AC (even though we paid for 2 people and made reservation 2 weeks... More

On the plus side this hotel is in a very convenient location, the staff are very friendly and helpful and it's clean. We had a few problems though, firstly needing to change beds (they gave us a very small bed, set up for one person despite knowing the booking was for a matrimonial) then needing to change room altogether because... More

We stayed here for 2 nights in May and had an excellent experience. From the helpful and friendly local advise from the owner to the excellent and clean room with great views of Guayquil downtown. Some parts of the hotel are being updated as evidenced by the occasional plaster patch and new air conditioners being installed. Breakfast was also very... More

We walked in to check this place out, and booked immediately. The corner room was dated, but very tastefully done. The bed was big and comfy. The view is spectacular with art down one street and church spires down the next. The staff was wonderful and accommodating. Breakfast was delicious, served hot with coffee to taste. The hotel is an... More

This hotel was under brand new ownership when I was there. I stayed 3 weeks. The location is great. The hotel and restraunt is exelent very good tasty and clean. Friendly honest service. The new owner is very profetional, honest and orginized his team. Yes I would definetly recoment the Hotel Fontaina, in down town Guayaquil. Scott USA