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Resort Villas Rubin

Vilas Rubin 1, Rovinj 52210, Croatia
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Resort Villas Rubin
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Ranked #19 of 23 Hotels in Rovinj
A recent review
3 of 5 stars Reviewed September 2, 2014
J_Sch2014 Prague, Czech Republic
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86 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Prague, Czech Republic
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2014

Despite the contradicting reviews published on TripAdvisor we took the risk and we were glad that we visited this large facility. We had two double rooms both were nice, neat and clean. The rooms were attended by room maids every day. Though the complex was full to the capacity it was not crowded on the (stony) beach or in the... More 

Was this review helpful? Yes 1
Gyor, Hungary
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 22, 2014

We spent here 3 nights in July 2014 with half board in a double room in this very large complex. The place is easily accessible with car.We booked our room by a coupon action with paying in advance. At the reception it was everything OK, we'd got our key and every information correctly and fast. We parked our car in... More 

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Maistra-Croatia, Public Relations Manager at Resort Villas Rubin, responded to this review

Dear Pauagnes, It was our true pleasure to host you at Villas Rubin resort. Thank you so much for taking the time to share your comments here at TripAdvisor, we are thrilled to read that we have managed to exceed the expectations that you have built on previous guests reviews. Our entire team will take your words of appreciation as... More 

Ljubljana, Slovenia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 19, 2014

We spent two weeks in Villas Rubin Apartments. The location is great, I love the swimming pool area and the restaurant, but the thing I was most disappointed about is the staff there. Few days after we arrived, we asked if it was possible to upgrade from a 3-bed apartment to 5-bed house with AC. Although we could book this... More 

Was this review helpful? Yes 1
Maistra-Croatia, Public Relations Manager at Resort Villas Rubin, responded to this review

Dear TLS206, Thank you for choosing Villas Rubin for your recent stay at Rovinj. While I wish you had a better experience, it is feedback like yours that indicates areas for improvement and enables us to grow as a property and as a team. We work hard to deliver a welcoming and friendly service but it is apparent that in... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 10, 2014

Room dirty and stuffy, a bit confusing when finding your room, reception good, food not too good... Cooked food seems like from a day ago at a la carte restaurant, pizzas too dry at the pizzeria... Wine is excellent...

Was this review helpful? Yes 2
Maistra-Croatia, Public Relations Manager at Resort Villas Rubin, responded to this review

Dear Adventuran, Thank you so much for having chosen Villas Rubin for your recent stay in Rovinj and for sharing your short review here at Tripadvisor. We are sorry to read that we have not been able to meet your expectations on this occasion. Rest assured that your constructive remarks were duly noted and passed on to the respective departments.... More 

Ljubljana, Slovenia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 4, 2014

A huge tourist complex left mixed feelings and some bad taste. On arrival we were unplesantly surprised, because we didn' get the appartment we reserved and prepaid for, but the receptionist was confident, that no other room is available and that we better express our dissatisfaction to portal booking.com (our booking provider). Than we asked for extra towel and for... More 

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Maistra-Croatia, Public Relations Manager at Resort Villas Rubin, responded to this review

Dear Boris S, Thank you for choosing to stay in Villas Rubin and for sharing your review about your recent stay. Before I go any further I would like to point out that all feedback- negative or positive is greatly appreciated as it helps us identify areas requiring improvement as well as provides assurance on the things we do well.... More 

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Park is beautiful. That is the positive side. But when we arrived to our room, we both thought that is NOT what we expected. You know, when you arrive with nice expectations and after a long journey, and it is simply not a nice place. All buildings are really ugly from inside and from outside even more. Rooms are everything... More 

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2 of 5 stars Reviewed September 16, 2012

Stayed for two days with boyfriend, postseason, included breakfast and dinner. location is really great, wonderfull bay, just a bit outside the city (and I consider Rovinj to be one of the most beautifull little towns ever), did not take a swiim, just sunbath, so don't know whats the sea entrance like. accomodation is in rooms or bungalows, we took... More 

Was this review helpful? Yes 3
Ljubljana, Slovenia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 26, 2012

Its one of those vacations that I want to forget asap. Rooms are old, mattresses not comfortable at all for sleep, staff don't care less for any complains, no matter how many times u go and repeat it to them, food is awful, worst food ever! All in all wouldn't recommend it even to my worst enemy.

Was this review helpful? Yes 4
London
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 20, 2012

Villa Rubins look like they haven't been touched since the 70s with cobwebs in the corners and an overgrown garden with unmown grass. Sports facilities are good apart from the swimming pool which is also shabby. Staff said what do you expect for the money but it is not particularly cheap.

Was this review helpful? Yes 3
Paderborn, Nordrhein-Westfalen, Germany
Top Contributor
62 reviews 62 reviews
28 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed August 15, 2012

It is a small vacation village with it's own rocky, gravelly and concrete beaches. We haven't stayed in their villas/apartments but we went to their beaches which we really liked - they were safe, clean and quite.

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