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The Palace

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Trg Sv. Stjepana 5, Hvar, Hvar Island 21450, Croatia
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The Palace
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233 reviews from our community

Traveler rating
    26
    69
    68
    36
    34
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20
116
9
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went to a wedding at the Palace. The wedding ceromony was in the garden of a church 50 meters away with guests from around the world. Afterwards we walked back to the Palace through the streets filled with restaurants and lingered on the steps outside the hotel for photos. Then up the steps to the terrace area which looks... More 

Was this review helpful? Yes
SuncaniHvarHotels, Manager at The Palace, responded to this review

Dear valued Guest, Thank you for taking the time to share this exceptional review of your experience at our hotel The Palace Hvar! We are more than delighted that you enjoyed your stay with us and to read that you truly had an amazing time. To read that 'the staff couldn't do enough for' is all we could hope to... More 

Melbourne Australia
Top Contributor
56 reviews 56 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed January 22, 2015

We stayed here last October - late to review, but a tale of interest. The Palace is in a fabulous spot - right in the center of the harbor area. It looks imposing. Getting up the steps to reception is the first obstacle - no ramp & high steps. No one to assist. I had pre-booked a double room with... More 

Was this review helpful? Yes 4
SuncaniHvarHotels, Manager at The Palace, responded to this review

Dear valued Guest, Thank you for your feedback. As a whole, the Palace Hvar hotel staff prides itself in connecting with our guests on a personal level and we are sorry to hear that your complaints were not properly handled during your stay. We are as well saddened that our room did not meet your expectations and are truly embarassed... More 

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Manchester, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 10, 2015

We requested a city view room. When we got in our room & opened the window we were greeted by a brick wall. Reception said that was normal & we'd be charged to get a 'city view' room. Breakfast was far from continental, There wasn't a good selection

Was this review helpful? Yes 1
SuncaniHvarHotels, Manager at The Palace, responded to this review

Dear valued Guest, Thank you very much for taking the time to share and post your helpful observations and feedback on behalf of The Palace Hvar hotel. We are very proud of our hotel and as it is our goal to anticipate our guest’s needs and to exceed their expectations, we sincerely apologize that this did not occur during your... More 

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 29, 2014

The place it right in the middle of town but that is really the only good thing. The pool is nice but really small. I was really surpirsed that there was not AC and the front desk looked at me like i was crazy for wanting a fan. Very basic and there was no breeze in the rooms.

Was this review helpful? Yes 2
SuncaniHvarHotels, Manager at The Palace, responded to this review

Dear valued Guest, Thank you for taking the time to provide us with your valuable feedback on behalf of The Palace Hvar hotel. We are pleased to hear that you fully enjoyed the great location of our hotel in the heart of Hvar's historical city center. On the other side we apologize for the issue with the fans. We have... More 

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 28, 2014

Location was excellent - in the main square overlooking the harbor, less than a minute walk to the ferry/restaurants/night life. The hotel staff was warm and extremely helpful (they even packed us a to-go meal to eat on the ferry!). The room was just okay. We had a wonderful view overlooking the harbor w/a small balcony equipped with a small... More 

Was this review helpful? Yes 2
SuncaniHvarHotels, Manager at The Palace, responded to this review

Dear valued Guest, Thank you for taking the time to tell us about your journey here at The Palace Hvar hotel and providing us with your feedback. It saddens us to hear that you did not enjoy fully your stay and that you encountered many defects in your room, the issue with your bathroom is unacceptable and it will be... More 

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 6, 2014

We loved the hotel , we stayed for a week and were very happy with the service in the hotel . The location is beautiful right in the central square. We changed our room to one with a balcony as we wanted a sea view. The breakfast was lovely on the beautiful terrace . We did not eat in the... More 

Was this review helpful? Yes 1
SuncaniHvarHotels, Manager at The Palace, responded to this review

Dear valued Guest, Thank you for your feedback on your recent stay with us here at the Palace Hvar hotel. We are delighted to hear that you enjoyed your room and its location in the heart of Hvar's historical city center. We are elated to hear that you enjoyed the breath taking views from your balcony here at our property.... More 

Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 6, 2014

Upon first setting eyes on this Hotel, it looked lovely. Fabulous location, great exterior, not bad lobby. When we entered out superior Harbour view room, it was very disappointing. The room, although clean, was very dated and run down. Our bathroom had a very bad smell to it, of which we complained to the front staff. We had to keep... More 

Was this review helpful? Yes 3
SuncaniHvarHotels, Manager at The Palace, responded to this review

Dear valued Guest, Thank you for taking the time to provide us with your valuable feedback on behalf of The Palace Hvar hotel. And while our hotel property is ideally located in the charming Hvar historical center, we do empathize with your feelings about your room. We are currently working on developing a renovation project which will feature the installation... More 

Palo Alto, Ca
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed October 2, 2014

We had booked a confirmed reservation for a "Superior Room with Sea View and Terrace"for four nights. We were shown up to a room that was awful. It had a sitting area and bedroom with windows that were too high to be able to see out and the "terrace" was so small that it was virtually impossible for two of... More 

Was this review helpful? Yes 1
SuncaniHvarHotels, Manager at The Palace, responded to this review

Dear valued Guest, Thank you for taking the time to share your thoughts an observations regarding your recent stay at The Palace Hvar hotel. We are extremely concerned that your experience left you frustrated and we truly apologize that we failed to meet your expectations. We are glad that our Manager On Duty handled professionally the whole situation. It is... More 

Toronto
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 29, 2014

My husband and I had our small wedding ceremony at the Palace on the 24th of September and we couldn't have been happier! I went into the hotel with no idea of what I actually wanted and met with their wedding co-ordinator Matea and Marco, who runs the restaurant and they helped me plan a gorgeous ceremony looking over the... More 

Was this review helpful? Yes 1
SuncaniHvarHotels, Manager at The Palace, responded to this review

Dear valued Guest, What an amazing review about your stay at The Palace Hvar hotel on TripAdvisor, thank you very much! We are delighted to read that you enjoyed the beautiful views which extend from the lovely Hvar bay and its typical Mediterranean flair all the way to the open sea and the picturesque Paklinski islands - truly a heaven... More 

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