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The Bivou

Travelers' Choice award winner
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16 Zhonghe Cun, Shuhe Old Town, Lijiang, China
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1 room 1 guest
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164 Reviews from our TripAdvisor Community

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Traveler rating
    132
    27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Any
English first
  • All months
    (164)
  • Mar-May only
    (52)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (38)
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dobbs ferry
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Garden suite is amazing. Service is great. Location is perfect Breakfasts were huge. Only (minor) disappointment was dinner. I wish we had gone outside of the hotel. Lijiang is a gem. This turned out to be one of our favorite places and it was a bit of an afterthought. Don't miss it. It's a very special place and an amazing... More 

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Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I came to the Bivou on the recommendation of another friend who stayed here with her family and really enjoyed herself. I don't think I was disappointed. The rooms were very nicely decorated and made the most of what is not very much space as the owners hoped to retain the old architecture of the courtyard. However probably the best... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear jcjc2014, What a delightful review to receive and we thank you for your kind words! We are also grateful to your friend who recommended us to you out of the thousands of options available in Lijiang and allowed you to know about us and eventually experience us on your trip. We have certainly benefited and continue to benefit from... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed a week at The Bivou whilst exploring the region. The service was great and very personalized with very attentive staff who wanted to do everything to create a great holiday for us. Being keen travellers, we really liked the boutique-style - as far off common hotel chain concepts as you can get. The Bivou is also excellently situated... More 

Was this review helpful? Yes 2
GMBivou, General Manager at The Bivou, responded to this review

DearLisaFerraton, Thank you for your kind review about our hotel and staying with us for a week! At The Bivou, we have come to realise that we do seem to be charting new waters here in the work we do everyday. While the Bivou team strives for a level of professionalism found in the best international hotel chains, we want... More 

San Francisco
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Tranquility, comfort, good service and delicious food await you at the Bivou. We enjoyed the hotel for 4 nights during our 5 week China trip. The hotel is in Shuhe, close to Lijiang. It is a small town that is especially charming in the evening when it quiets down after the groups of tourists have left. The staff provided good... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear JCOAK, Thank you for this lovely review! And summarising what you like most about The Bivou Experience in 4 words - Tranquility, comfort, good service and delicious food. We are beaming from reading your kind words! Clara in particular is delighted at being highlighted and has read this review herself several times. :) Just like you, although we keep... More 

Wilton, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Traveled to Yunnan Province in July and based trips from the Bivou. Outstanding experience. Ringo, Joe, and Clara could not have been more friendly and helpful. I am stranded in English language but had no problem communicating. Travel plans changed several times. No fuss and they allowed me to cancel, last minute, part of reservation due to decision to stay... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear scott w, Thank you for this kind review about The Bivou! And in particular, in highlighting the three staff whom you remember as exceptionally helpful and friendly. I can assure you this review from you has just made their day! For foreign travellers to Lijiang, this beautiful and enchanting place can nonetheless be very intimidating, even to the most... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our family stayed at Bivou for 3nights in August 2014 (sorry for the late review Hwee Ling! ) and we cannot recommend this wonderful hotel highly enough! We actually had a booking with a different hotel but unfortunately we had to move to Bivou suddenly late at night 1am due to a terrible incident and I just called Bivou and... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear JPHK78, Thank you for writing this very special review for us, and the kind compliments about me (I’m Hwee Ling) even if it came a year after your stay! It means so much to the entire Bivou team knowing that we have made a real difference to you and your family’s vacation, which could otherwise have ended up different.... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed July 14, 2015

What an amazing hotel. We were taken there by our guide as the breakfast in our hotel was sub-standard. We went to the Bivou for breakfast for three days. The staff were very friendly and helpful and the owner, really friendly. We went and checked out the rooms and were so impressed. Thank you guys for making our holiday just... More 

Was this review helpful? Yes
GMBivou, General Manager at The Bivou, responded to this review

Dear JacquieNZ, Thank you for this wonderful review about our breakfast and also your impression about your hotel and rooms! Indeed, at The Bivou, we aspire to have the first meal of the day for our guests to be a relaxing, filling and enjoyable one, before they hit the road for a day of adventure. We are glad you had... More 

Singapore
Level Contributor
94 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed July 4, 2015

Very charming hotel, with incredibly friendly service. But not only: my wife had a serious dietary problem and allergy, and the owner on site has really gone out of her way to help my wife, who since then was able to continue the trip in China without any single occurrence of the issue (gluten-msg-related). In addition, the hotel is located... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear DCKB, Thank you for this kind and encouraging review! We remember the despair that your wife and us felt when she found herself "suffering" after every meal in China, despite having diligently told restaurants along the way that she didn't want MSG in her food, and carefully looking out for traces of gluten in the cooking. Being longtime residents... More 

London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 2, 2015

We spent three nights at the Bivou in June 2015 and were struck by the great level of service. Right from the airport pick-up we were made to feel very welcome and all our needs were looked after from suggestions for day-trips to adding an extra night at short notice to providing medicine for an upset stomach. We would not... More 

Was this review helpful? Yes 2
GMBivou, General Manager at The Bivou, responded to this review

Dear JTMcM, Thank you for your wonderful compliments on our service! With the rapid growth of tourism and tourist resources in Lijiang over the last 5 years, we are fully aware of difficult it must be for travellers to this part of the world to get past the deluge of online and offline information, so as to get hold of... More 

Singapore
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 18, 2015

Just returned from a 5 night stay for 2 adults that included a land package. And they are exactly what they advertised - a stylish and comfortable lodge that offered a different adventure!! Atmosphere was cozy and we frequently interacted with both the staff as well as other guests - a homely feel you won't get in larger hotels. Service... More 

Was this review helpful? Yes 3
hweeling, General Manager at The Bivou, responded to this review

Dear Hong69, Thank you for this raving review! We certainly had a fun time helping with setting up the various itineraries because the both of you had the luxury of a long stay, which allowed not just a deeper exploration of the many areas around Lijang, but also for an experience of the very exciting and unique "The Bivou 4... More 

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