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The Bivou

Travelers' Choice award winner
Hotel website
16 Zhonghe Cun, Shuhe Old Town, Lijiang, China
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The Bivou
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Best prices for: 1 room 1 guest
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Ranked #1 of 682 Hotels in Lijiang
A recent review
5 of 5 stars reviewed 3 weeks ago
JacquieNZ Singapore, Singapore
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156 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Any
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Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

What an amazing hotel. We were taken there by our guide as the breakfast in our hotel was sub-standard. We went to the Bivou for breakfast for three days. The staff were very friendly and helpful and the owner, really friendly. We went and checked out the rooms and were so impressed. Thank you guys for making our holiday just... More 

Was this review helpful? Yes
Singapore
Level Contributor
94 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very charming hotel, with incredibly friendly service. But not only: my wife had a serious dietary problem and allergy, and the owner on site has really gone out of her way to help my wife, who since then was able to continue the trip in China without any single occurrence of the issue (gluten-msg-related). In addition, the hotel is located... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear DCKB, Thank you for this kind and encouraging review! We remember the despair that your wife and us felt when she found herself "suffering" after every meal in China, despite having diligently told restaurants along the way that she didn't want MSG in her food, and carefully looking out for traces of gluten in the cooking. Being longtime residents... More 

London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent three nights at the Bivou in June 2015 and were struck by the great level of service. Right from the airport pick-up we were made to feel very welcome and all our needs were looked after from suggestions for day-trips to adding an extra night at short notice to providing medicine for an upset stomach. We would not... More 

Was this review helpful? Yes 2
GMBivou, General Manager at The Bivou, responded to this review

Dear JTMcM, Thank you for your wonderful compliments on our service! With the rapid growth of tourism and tourist resources in Lijiang over the last 5 years, we are fully aware of difficult it must be for travellers to this part of the world to get past the deluge of online and offline information, so as to get hold of... More 

Singapore
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 18, 2015

Just returned from a 5 night stay for 2 adults that included a land package. And they are exactly what they advertised - a stylish and comfortable lodge that offered a different adventure!! Atmosphere was cozy and we frequently interacted with both the staff as well as other guests - a homely feel you won't get in larger hotels. Service... More 

Was this review helpful? Yes 3
hweeling, General Manager at The Bivou, responded to this review

Dear Hong69, Thank you for this raving review! We certainly had a fun time helping with setting up the various itineraries because the both of you had the luxury of a long stay, which allowed not just a deeper exploration of the many areas around Lijang, but also for an experience of the very exciting and unique "The Bivou 4... More 

Hong Kong, China
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed June 10, 2015

I can't wait to write a review for Bivou when i just come back from Kunming. I stay 5 nights in Bivou for a double bed upper room the room is so beautiful and comfort bed. I would like to say thank you for the beautiful lady Hwee Ling because she is the first person reply my mail very quick,... More 

Was this review helpful? Yes 2
hweeling, General Manager at The Bivou, responded to this review

Dear Kit Wai Y, Thank you for your sweet and poetic review of our hotel and calling not just our rooms beautiful, but also our team, the GM (that's me!), and more importantly, your experience over the five precious days you chose to spend at our hotel. Indeed, replying our guests quickly is one of the most basic standards we... More 

Shanghai, China
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2015

Visited Lijiang with my mother last week and we spent two nights at the Bivou hotel and it was absolutely wonderful. The staff was very friendly and accommodating and spoke great English. They met us at the main road to show us where the hotel was, offered us tea and snacks while they checked us in and then escorted us... More 

Was this review helpful? Yes
GMBivou, General Manager at The Bivou, responded to this review

Dear Casey D, Nothing pleases a true hotelier than reading encouraging reviews such as the one you have written for us! Thank you and thank you again, from the bottom of our hearts! We are glad that we were able to host and delight you and your mother for the two nights you spent at Shuhe and The Bivou. Having... More 

Vientiane, Laos
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 30, 2015

What a lovely hotel! I was very warmly welcomed when I arrived. The staff are incredibly helpful. The decor is really something. The gorgeous little restaurant and the rooms were amazing - really well appointed, clean and comfortable. Can't fault anything here and would highly recommend staying here. Can't wait to come back.

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear Colette M, Thank you for the encouraging review! While we are admittedly imperfect, we are incredibly thankful that we continue to get word-of-mouth recommendations through satisfied guests such as yourself, so that we are able to carry on our trade in a highly competitive market such as Lijiang. Your review has managed to capture almost all the different aspects... More 

Singapore, Singapore
Level Contributor
164 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed May 27, 2015

You can't avoid going to Lijiang if you are on a tour round Yunnan, but you can make sure you miss out on the hordes of Chinese tourists and the huge hotels where they stay. As Lijiang gets 15 million visitors a year, I do not say this lightly! So recommend you stay in Shuhe, a mini-me version of Lijiang,... More 

Was this review helpful? Yes 2
GMBivou, General Manager at The Bivou, responded to this review

Dear Vicky U, Thank you for your wonderful review about our hotel! As we may have mentioned before in our earlier responses, there is nothing more delightful to us as keen hoteliers than having our guests tell us that we have made a difference to their trip, whether through us being located in tranquil Shuhe so they would find the... More 

Shanghai, China
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 26, 2015

Stayed at The Bivou two nights and really enjoyed the hotel and Shuhe. The owner/manager is wonderful and goes out of her way to make sure guests are comfortable and have everything they need. I had a bad cold on the first night and she not only had a humidifier brought to my room but also gave me a tin... More 

Was this review helpful? Yes
GMBivou, General Manager at The Bivou, responded to this review

Dear Emily B, It's great to receive your affirming review about our hotel and also about Shuhe, a place we've called home for over 5 years. Yes, we are always concerned whenever we have guests who may not be feeling on top of the world and we are glad we are in the position where we were of assistance to... More 

London
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 22, 2015

Only stayed one night so didn't quite do it or Shuhe justice. Very nice room. Minimalist in style and with all you need to hand. Liked the sliding door/cupboard to the loo/shower. Charger adapters, welcome pack, in-room wifi: life made easy for travellers. Staff super friendly and helpful - keen to ensure we had the best from our stay. Only... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear 4DeltaMike, It's always a delight and honour for our team to get such a nice note of acknowledgement from our satisfied guests. Thank you! It means a lot to us! As we may have mentioned before, we take our role as a stop on a traveller's journey very seriously indeed. Hence, we want to make sure that all our... More 

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