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The Bivou

Travelers' Choice award winner
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16 Zhonghe Cun, Shuhe Old Town, Lijiang, China
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The Bivou
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Ranked #2 of 680 Hotels in Lijiang
A recent review
5 of 5 stars reviewed 4 days ago
Chris-ng_Sg Singapore, Singapore
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134 reviews from our community

Traveler rating
    105
    25
    4
    0
    0
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31
43
12
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Singapore, Singapore
1 review
5 of 5 stars Reviewed 4 days ago NEW

Homely and professional, that was the way the Singapore owner want it. And she and her team delivered. Room is clean and tastefully done. Breakfast options is reasonable and more importantly, delicious. The team is very warm and personal. Joe mapped out our walks through the town while checking off our must-see, must do lists. We booked day trips (Jade... More 

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GMBivou, General Manager at The Bivou, responded to this review

Dear Chris-ng_Sg Thank you for your encouraging review about The Bivou! Indeed, our quest to attain the seemingly paradoxical mix of homeliness and professionalism in every aspect of our hotel service sometimes does make us feel quite alone, albeit being in a sea of no less than 3000 other big and small hotels and guesthouses in Lijiang! Nonetheless, each and... More 

Singapore, Singapore
Top Contributor
95 reviews 95 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

great hotel in one of the old town lijiang (shuhe), not so crowded as the old town . room is decent size, nice surrounding, great breakfast and very friendly staff . opened by singaporean so you can be relaxed in here as they do really cater for the sporean who like to have the 3in1 coffee/tea mix, kaya jam for... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear Uneques, Thank you so much for your kind review, which really is a great summary of the many points about the Bivou that we ourselves love and which have delighted our guests past and present! Just like you, we love the tranquil location of the old town of Shuhe, which is a bare 15 mins car ride from bustling... More 

Hong Kong
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In a land where imitation is something of a cultural constant, The Bivou stands alone as a totally unique and inspired design hotel. Combine this with charming service, an authentic country setting and some of the most comfortable beds in China, this cozy place beats even 5-star global chains. The price is reasonable considering the spacious rooms and luxuries amenities.... More 

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Verona, Italy
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

First of all: yes, if you come to visit Lijiang area and the North of Yunnan, you should stay at The Bivou and there are good reasons for it. The location: Shuhe old town. It is close to Lijiang old town, a 15 min taxi ride, but you avoid the masses and noise of it, because Shuhe kept some of... More 

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GMBivou, General Manager at The Bivou, responded to this review

Dear Pat70, Thank you so much for your encouraging review of our hotel service, staff, breakfast, rooms and one-of-a-kind library that has definitely made the day for our team! Everyone is beaming from ear to ear knowing how pleased you are! We are also really glad to know that you have been charmed by the great location of our hotel... More 

Contributor
16 reviews 16 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 21, 2015

Great fushion of local charm with calm design features. The well trained snd kind staff take pride in their dedication. Having an eye to small details they will go the extra mile in this little pearl hotel. Certainly, THE place to stay in the Lijiang region. Forget all the exchangeable 4-5* hotels. The rooms are smart and in a super... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear Christian S Thank you for getting to the heart of who we are! Our team of 14 full-time staff, almost half of whom are effectively bilingual (certainly a big number for a 15-room hotel!) certainly enjoy the privilege of working in a small boutique setup, where we can get to know each and every one of guests much better... More 

San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

I stayed here at the Bivou back in Nov 2014 and it was an overall excellent experience. The lobby was cozy and intimate. The staff and GM were easy to chat with, and made me feel right at home with their great hospitality and DELICIOUS desserts (Maomao's cheesecake). They have packages and hiking maps (handdrawn!) available for guests to customize... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear Julie W, Calling us the “Best hotel stay of (your) life!” certainly made everyone in the team blush! As you have noticed, Maomao's cheesecakes certainly taste out of this world! We ourselves are the biggest fans and we do make sure it is now a standard feature in our Bivybistro cafe menu so all of our future guests get... More 

kuala lumpur
1 review
5 of 5 stars Reviewed February 16, 2015

We checked in The Bivou on our last night in Lijiang. We were very impressed with the excellent services provided by the hotel. The Hotel Manager Hwee Ling is very helpful and we also bought some items from the Hotel. A very nice Hotel with a very good breakfast provided too. Thank Q for everything and for sure we will... More 

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GMBivou, General Manager at The Bivou, responded to this review

Dear jesslinkoon, We are very honoured that we had a chance to host you and your loved one for at least one of the nights of your stay in Lijiang, and are glad that you also got to enjoy our unique and oft-mentioned Bivou breakfast spread! As you have noted, we have some interesting items for sale at The Bivou.... More 

San Clemente, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 11, 2015

I don't know where to start. I guess the beginning would be the best place. I was travelling with my brother on a short trip for photography scouting. The Bivou was recommended to him by a friend who lives in the area. We stayed five nights. Some of the hotel staff met us at the outer gate to bring our... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear MeJilly, You have written one of those long detailed reviews that deserve to be and would be read repeatedly by each of our team members, because of the tremendous amount of encouragement and delight that it has given each of us. Thank you, Thank you, and Thank you again, and especially a giant thank you for taking the time... More 

Canberra, Australia
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 13, 2015

My family had four nights here. It was truly fabulous. The rooms are nice and a bit funky but the thing that makes this place is the staff - truly friendly and personal. Hwee the owner chats with you in a comfortable way -she says she wanted to create a luxury backpackers where you could feel welcome. For us she... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear jonathan c, Thank you very much for sharing with us your experience of staying at the Bivou. We are so glad to hear that you enjoyed your stay as this is what we strive for all of our guests! You can imagine we are smiling even more now that we read your kind review! From the GM to every... More 

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2015

My wife and I had a wonderful time staying at Bivou Lijiang. All the staff, especially Joe, Maomao, Irish and Ringo as well as Hwee Ling,the general manager has made our stay wonderful by giving us excellent travel tips and advice. Even before we arrived, they made sure we have all the necessary information where to go and what to... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear ronald688, Thank you very much for giving us a chance to know how you and your wife felt about your recent trip to Lijiang, Shangri-la & Lugu Lake at the end of Dec 2014. To us, the trust that you had placed in us even before you arrived to help you to organise your trip just made us more... More 

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