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The Bivou

Travelers' Choice award winner
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16 Zhonghe Cun, Shuhe Old Town, Lijiang, China
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The Bivou
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Ranked #1 of 681 Hotels in Lijiang
A recent review
5 of 5 stars reviewed 1 week ago
Meim00 Chengdu, China
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144 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chengdu, China
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Bijou was a wonderful place to stay, definitely one of the most pleasant and comfortable accommodations in Yunnan/China. The staff were extremely helpful, spoke good english the food was delicious, the room was well designed, comfortable, with every little detail considered. Three of us girls stayed in the farm yard family suite (two double beds) with attached kitchenette, lounge,... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear Meim00, We are glad that you and your girlfriends had a great time at our hotel! We have found that groups of friends are in fact one of our biggest group of customers and come to think of it, this is not surprising at all, with the great and varied range of activities available in and around Lijiang, from... More 

Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We were recommended to stay at the Bivou by Lijiang Guides. It's quiet location in Shuhe enabled us to meander around the village in the cool of the evening after a full day's sightseeing around Lijiang old town., with the opportunity to simply watch or buy from the shops as the mood took us. We spent two nights there in... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear Simon H, Thank you for your kind and thorough review! It is a huge encouragement to our team and really, the main thing that keeps us going and doing what we do, knowing that we have made a difference to the travel experiences of our guests. While we do not dare to claim to be the “best” hotel in... More 

Washington DC, District of Columbia
Contributor
20 reviews 20 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a European style boutique hotel with very clear pros and cons. First, it's a bit hard to find, and is very small. It looks like they kept the exterior of some old Chinese homes and gut-renovated the interior. It's a very cool use of an old space, and the service is excellent. Also, it is just steps away... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear Y D, Thank you very much for your feedback and the compliments on our service! We apologise that you had trouble finding our little boutique hotel, as it is indeed tucked quietly and neatly in an alley away from the busy thoroughfare, blending in nicely with the other Naxi old buildings, next to a beautiful communal farm. We do... More 

malaysia
Top Contributor
77 reviews 77 reviews
36 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

the staff are extremely courteous and go out of the way to help out. bivou is located in Shuhe town not too far away from the main road but deep enough to be quiet. all the accommodations are housed in old houses so it has a very rural feel. u see patches of vegetations. the room we had with a... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear misspiggy1969, Thank you for your encouraging review! As you have noted, we are quite a different kind of “hotel”, given our privileged setting in probably the BEST corner of a beautiful millennial-old UNESCO World Heritage town. Tucked in a tranquil area, itself a rarity in one of the most popular tourist destinations in China, the hotel is fringed by... More 

Kuala Lumpur, Malaysia
Top Contributor
90 reviews 90 reviews
44 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Superb location in the old village of ShuHe, about 5km from Dayang Old town and 2km from Baisha ( the 3 locations form LiJiang old town). Plenty of transport to go from one to the other. The Bivou is right at the edge or town, in a scenic spot in the fields. From there you can easily discover everything by... More 

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GMBivou, General Manager at The Bivou, responded to this review

Dear topkapitan, It is great to read from the subject that we are seen as “quirky” and “lovely” all at the same time! We love that! It is a side of our personality that is not often mentioned but really nice to know is appreciated by our guests. Thank you! I guess this is probably because members of the Bivou... More 

Shanghai, China
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My mother and I absolutely loved our stay at The Bivou. The service was amongst the best I've ever had a hotel. The staff were extremely friendly and eager to help, giving us detailed suggestions for our walks around Shuhe and Lijiang and good restaurants. The hotel provides lovely hand-drawn maps to help you find your way around. They also... More 

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GMBivou, General Manager at The Bivou, responded to this review

Dear coolbritanja, Thank you for taking the time to give us a nice review! We are really glad that you and your mother had a great time at the Bivou. As a small boutique setup catering to a wide spectrum of guests living in China and from all around the world, we are constantly challenged by the need to choose... More 

Munich, Germany
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 16, 2015

An really excellent place, worth every minute being here. Overwhelming especially the staff; if you are used to the service standards in China you would never believe that this hotel is in China too. I had a little cold and the staff was really taking care of me special teas etc. to help me getting better. Just a little cough... More 

Was this review helpful? Yes
GMBivou, General Manager at The Bivou, responded to this review

Dear Frank285, Thank you for the very very lovely review! The Bivou team is feeling over the moon knowing that you were so delighted with your stay! Yes, indeed we are in China and the fact that we can be doing our bit (albeit small) in improving the overall standard of service in China on a daily basis, and making... More 

London
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 13, 2015

Our overall stay with the bivou was excellent. The hotel is well designed, well located and everything is well thought through. Breakfast was excellent every day. The highlight has to be the staff - every one of the team was attentive, enthusiastic and extremely helpful. The Bivou is great at suggesting itineraries, helping with bookings and generally helping guests get... More 

Was this review helpful? Yes
GMBivou, General Manager at The Bivou, responded to this review

Dear Sarah O, Thank you for your very kind compliments! At the Bivou, we pride ourselves on the delightful fact that so many of our esteemed guests have come from far and wide, from all around the world, and have chosen from among the thousands of options available in Lijiang to stay with us! We do not take this honour... More 

San Francisco, California, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 6, 2015

We stayed with family (4 adults, 2 children) 3 nights in March 2015 and had an excellent/ lovely stay. The hotel is very modern and set in such a picturesque village (we far preferred Shuhe to the larger/ more touristy Dayan Old Town Lijiang), The family room was perfect - and we appreciated the thoughtful amenities including high quality Pu... More 

Was this review helpful? Yes 1
GMBivou, General Manager at The Bivou, responded to this review

Dear Angela W, Thank you for your very lovely and kind review about The Bivou! It was really nice to host your family and we're really glad you had a fabulous time here too. As we have mentioned in our other responses, WE LOVE SHUHE too! To us, it is the perfect combination of authenticity, picture-perfect cobbled streets, quaint old... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed March 27, 2015

Homely and professional, that was the way the Singapore owner want it. And she and her team delivered. Room is clean and tastefully done. Breakfast options is reasonable and more importantly, delicious. The team is very warm and personal. Joe mapped out our walks through the town while checking off our must-see, must do lists. We booked day trips (Jade... More 

Was this review helpful? Yes
GMBivou, General Manager at The Bivou, responded to this review

Dear Chris-ng_Sg Thank you for your encouraging review about The Bivou! Indeed, our quest to attain the seemingly paradoxical mix of homeliness and professionalism in every aspect of our hotel service sometimes does make us feel quite alone, albeit being in a sea of no less than 3000 other big and small hotels and guesthouses in Lijiang! Nonetheless, each and... More 

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